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KFC India Complaints & Reviews

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Updated: Dec 17, 2025
Complaints 2757
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510
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2247
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KFC India reviews & complaints page 34

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B
BEETC 301_Abhishek
Jun 9, 2022
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I have placed an order at kfc. Amount was deducted but order was not placed.I tried to contact the outlet but call was not transfered to the outlet and no action was taken from their end.
KFC India customer support has been notified about the posted complaint.
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I visited Kriti Nagar Branch of KFC IN delhi . With out noticing that lead time of delivery is more than 30m they denied delivery . Unit Head Ms Vandana and delivery girl Ms Mohini had no courtesy to explain delay n were in hurry to refund .

This behaviour of staff is not acceptable and showing hurry to get things billed without knowing delivery time

Kriti Nagar Outlet
Near Kirti Nagar Metro station
Manager : Vandana

From
Puran
[protected].
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    U Punjabi
    from NEW DELHI, Delhi
    Jun 9, 2022
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    Address: SATYAM CINEMA COMPLEX JANAK PURI DELHI

    I had placed an order to kfc satyam cinema complex janak puri (tel. [protected]) yesterday night dt.08.06.2022 bearing order no. N5306d[protected] at 10.28 pm amounting rs.494.99 paid through paytm which was supposed to be deliver by 11.10 pm but after passing one hour order has not been delivered and when i was trying to track my order on their website it shows some error and my order history shows no order mentioned there. I also try to call them but no phone call has been receivable from their end. After some time i got the miss call message from one number when i talk to them on that number ([protected] ranjeet malik) they informed me that my phone was not reachable so that they cancelled my order without visiting my premises. Also them didn't intimate me about the cancellation. On the above basis i required a compensation from them for being cheated to me.
    KFC India customer support has been notified about the posted complaint.
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      A
      anuppvg
      from KOTTAYAM, Kerala
      Jun 8, 2022
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      Address: Ettumanoor in Kottayam, Kerala
      Website: online.kfc.co.in

      Hi,
      KFC didn't deliver the order and I have no confirmation regarding the refund status.Hello KFC Lover! Your Order No.K451W15145 amount Rs. 1597 will arrive in approx. 45 mins. For easier ordering, download the KFC APP https://goo.gl/V8d81k
      So Please try to get my refund of Rs. 1597 back to my account.
      Thanking you
      +2 photos
      KFC India customer support has been notified about the posted complaint.
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        K
        Krish8
        Jun 8, 2022
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        At 10:41 am, 08th june 2022 I placed order from KFC official application by Debit card.

        Details of transaction:
        Order number: N6771D[protected]

        The amount got deducted but I received only part of my order any acknowledgement of order not delivered was not received.

        I submitted a complaint on their feedback portal, but again no acknowledgement.

        Desirable solution:
        1. Refund the amount.
        KFC India customer support has been notified about the posted complaint.
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          S
          sundeepraju dadala
          Jun 8, 2022
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          I placed order on kfc website, money was deducted but order was not placed.kindly do the needful
          +1 photos
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            T
            Tushar1013
            Jun 7, 2022
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            Address: Outlet- KFC Garuda mall , Bangalore

            Kfc india
            Garuda mall, Bangalore

            I completed my payment through UPI but my order wasn’t confirmed at the store. I called the customer care executive and they said that there was some technical issues due to which your order was cancelled. It has been 10-12 days I’m calling the customer care everyday but there is no response or any action being taken my them . Literally they are providing the worst customer support. The refund policy takes maximum time of 10-15 days but there is no action taken yet
            My total amount was 523 INR. Please issue my refund as soon as possible.
            +1 photos
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              X
              Xoakh
              from Noida, Uttar Pradesh
              Jun 6, 2022
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              Address: Dlf mall of india noida KFC foodcourt

              Salesperson smartly added the dips in my bill without asking me.height of sales pitching wherein you arent giving a damn about how customer react to it, this is the third time it happened to me at Dlf Mall of india
              KFC India customer support has been notified about the posted complaint.
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                S
                Sudheer081
                from Hyderabad, Telangana
                Jun 5, 2022
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                Address: Pragathi Nagar, Hyderabad

                They refused to explain the combo offer and forced to go for Individual items. I had no other choice and paid the amount. I realised are 10more eligible items with the combo with the same amount I paid. I was ready to pay the difference amount and requested to update the order but they literally rejected it. I lost the money because of them.
                KFC India customer support has been notified about the posted complaint.
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                  A
                  Aakash09
                  from Bengaluru, Karnataka
                  Jun 5, 2022
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                  I placed an order 5 June 2022 around 1:23pm from the KFC app. I chose the online payment option and paid through UPI app Google pay. My payment was successful but when I got redirected to the KFC app my order disappeared and when i contacted the restaurant and customer care they said no order is placed from my phone number. One customer care executive said the team will call you in 15 mins to talk about the issue and refund. But no one called. This is very disappointing and I feel like I've been cheated
                  KFC India customer support has been notified about the posted complaint.
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                    B
                    banerjeeblue
                    Jun 4, 2022
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                    Resolved

                    I ordered from the kfc app and paid through paytm. The money was deducted but I received no confirmation from the kfc app. I tried to contact the customer care but there was no response. I have all the necessary transaction details with me if needed.
                    +2 photos
                    Jun 14, 2022
                    Complaint marked as Resolved 
                    I RAISED A COMPLAINT ON THEIR FEEDBACK WEBSITE AND THREATENED THEM I WOULD TAKE LEGAL ACTION IF THEY DID NOT SOLVE MY PROBLEM. WITHIN 2 HOURS, I GOT A PHONE CALL, AND THEY TOLD ME TO SHARE THE TRANSACTION DETAILS ON A WHATSAPP NUMBER. I SENT THEM THE DETAILS, AND AFTER TWO DAYS, I GOT THE REFUND.
                    KFC India customer support has been notified about the posted complaint.
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                      S
                      Sarasabu
                      from Ernakulam, Kerala
                      Jun 4, 2022
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                      Address: PCRA-74b Nakshatra appartments, Chattangattu cross road, Palarivattom

                      The fries were totally uncooked and disgusting. Even the burger was bad
                      Really disappointed
                      My phone number:[protected]
                      KFC India customer support has been notified about the posted complaint.
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                        N
                        Nani89
                        from Vijayawada, Andhra Pradesh
                        Jun 4, 2022
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                        Amount debited but order not confirmed

                        Dear sir,

                        I am Venkat from Vijayawada. On 01/06/2022 I was ordered to KFC Machilipatnam of Rs. 392 but I didn't confirmed the order but amount was debited. I was made the payment through mobile [protected] via Paytm wallet reference I'd: [protected]. So, please confirm the status when will I get refund of Rs. 392.

                        Please confirm the status...
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                        H
                        humanshi abbhi
                        Jun 3, 2022
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                        Resolved

                        Didnt receive my refund

                        Address: Kfc patiala in leela bhawan market

                        I paid for my order at kfc patiala through paytm from which money of rs 771 was transfered to kfc sapphire account still staff said tgey didnt receive and i will get my refund although it was showing to be transferred succesfully...
                        I had to pay through cash after that for same order but didnt receive my refund for payment done online till today..
                        I asked them tgey gave a no where i need to file complaint i shared everythibg...
                        +2 photos
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                        Nani89
                        from Vijayawada, Andhra Pradesh
                        Jun 2, 2022
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                        Address: J. D Towers, auto nagar, Vijayawada, 520007

                        Dear sir,

                        I am Venkat from Vijayawada. On 01/06/2022 I was ordered to KFC Machilipatnam of Rs. 392 but I didn't confirmed the order but amount was debited. I was made the payment through mobile [protected] via Paytm wallet reference I'd: [protected]. So, please confirm the status when will I get refund of Rs. 392.
                        +1 photos
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                          S
                          Sohail321.ms
                          from Kolkata, West Bengal
                          Jun 1, 2022
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                          Address: Mani square kolkata

                          I have ordered Wednesday special 12 strips and 4 dips from kfc app and my money got deducted from my account and the order was not received and not even the refund
                          Kfc contact support is also not coordinating with me regarding the problem
                          +1 photos
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                            P
                            Pallavi483
                            from New delhi, Delhi
                            Jun 1, 2022
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                            Good evening
                            I placed an order on kfc application from my registered mobile number +91 [protected] at new delhi.
                            I paid via upi mode here payment is debited but order not placed.
                            Attaching screenshot for your reference
                            Please look into it and make refund as soon as possible

                            Payment done but order was not placed

                            My contact no :- [protected]
                            +1 photos
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                              S
                              Sukanya Tummala
                              May 31, 2022
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                              Address: JnTU metro

                              Hi,
                              We have KFC outlet in JNTU metro. I tried to eat there 3 to 4 times. Store timing is 11. But whenever I reach it by 11, they always say it will 30 more minutes to take the order. Then why the open timing is 11?
                              KFC India customer support has been notified about the posted complaint.
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                                S
                                Sri kirish
                                from Chennai, Tamil Nadu
                                May 31, 2022
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                                Had placed an order in the KFC app, the payment was done via UPI(Google pay), but the order was not placed and the page went back to the checkout. Apparently I had paid for something that I didn’t get at all. Need the refund ASAP. The bill was ₹687.52.
                                Customer name : Sri kirish
                                Mobile number : [protected]
                                email id : [protected]@gmail.com
                                +1 photos
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                                  S
                                  spice garde
                                  May 30, 2022
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                                  Address: E-301 yashwant vaibhav new link road nsp east 401209

                                  I had order big bucket but the chicken was not fresh it was stale... Previous order it was good but in this order worst
                                  No 1 eat that
                                  We all are paying high for eating good quality
                                  Maintain the quality
                                  This time it was worst...
                                  KFC India customer support has been notified about the posted complaint.
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                                  Hi, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
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                                    P
                                    Prasad Seelamsetti
                                    May 30, 2022
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                                    Address: Hyderabad
                                    Website: Kfc

                                    We came to kfc restaurent here in hyderabad, moosapet, and we orderd menu they charged 1049 rs and they didnt given bill and here in the store so humid not here these people not even turn on the ac wn i ask for they didnt give proper rly too and ive made my payment through scanner
                                    KFC India customer support has been notified about the posted complaint.
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                                    Apologies Prasad! Our first priority is that our customers have a great experience. Request you to share your feedback on [protected]@yum.com. We'll connect with you shortly.
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