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KFC India Complaints & Reviews

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Updated: Mar 9, 2026
Complaints 2778
Resolved
513
Unresolved
2265
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KFC India reviews & complaints page 34

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M
Mittu Kaushal
Jun 16, 2022
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Address: Punjab, patiala
Website: Kfc app

I ordered from kfc app on 09.06.22 n my payment was done but thay didn't take my order I call on kfc helpline they sent me an email to send payment details on it I sent them the payment details that they gave me the manager number of KFC store, I also sent them the payment details Shore manager told me, my refund will come within seven days Its been over 7 days now. but my refund not back
KFC India customer support has been notified about the posted complaint.
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    A
    Avneet Kaur Singh
    from Mohali, Punjab
    Jun 15, 2022
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    Very nad experience every time i order from them… they show the order status delivered 30 minutes before the actual delivery and have no resolution to any complaint… money refund policy should be imposed to them if customer is not satisfied with them… WORST EXPERIENCE!!! DO NOT ORDER FROM THEM
    KFC India customer support has been notified about the posted complaint.
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      A
      Avneet Kaur Singh
      from Mohali, Punjab
      Jun 15, 2022
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      We have been orderding many a times from kfc but the order is never on time and the company has no policy to refund the amount if the customer is harassed to such extent… I demand shutting dowm of KFC from india… pathetic service and customer complaint resolving policies.
      KFC India customer support has been notified about the posted complaint.
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        J
        jazzyfreek
        Jun 15, 2022
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        I ordered Rs 850 worth food from KFC via KFC app using phonepe. The phonepe showed successful transaction. It was maid to UPI ID given by kfc app and is towards yumrestaurantindia.[protected]@hdfcbank and UPI reference number is[protected]. Inspite of successful transaction my order was declined by KFC. I need instant refund of 850 Rs.
        KFC India customer support has been notified about the posted complaint.
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          D
          Dr. Nirmalya Koley
          Jun 15, 2022
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          Address: Chandannagar, West Bengal

          I am lodgng this complaint from KFC Chandanngar, West Bengal, India. Employee name: Piyali. This mentioned employee misguided us in buying an item which we weren't supposed to take. I clearly mentioned that I want 3 normal Classic Chicken Krisper without anything else as topping in it. But she included mayo eggless for all 3 burgers. When asked to change the bill she purposely printed it and told us that it may not be changed again. Then she misbehaved with us and told we were liars. We arrive at this outlet almost 2 times every week and this kind of behaviilour cannot be tolerated.
          KFC India customer support has been notified about the posted complaint.
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            D
            Delcgoet1 Et
            Jun 15, 2022
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            Address: A-34 Vasant Kunj Enclave A-Block, Near Sultan Gauri Masjid Vasant Kunj Enclave, Near Sultan Gauri Masjid Vasant Kunj Enclave

            Dear KFC Team
            Greetings

            Please be informed that I have ordered the food twice, are reflecting delivered as per your tracking page but suprised that both orders have not delivered to me yet .
            I have called to your Customer service desk -KFC Vasant on given number but no one has responded and handled my request.

            N5321D[protected]
            N5321D[protected]

            This is really serious that such service failure and wrong information updation on your page is really standard of KFC ?? and I have been Customer of yours since childhood but never see such standard of any food service provider .

            Hence, please look into this and action to be strictly taken for the same .

            Best regards
            Afzal
            [protected]
            KFC India customer support has been notified about the posted complaint.
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              U
              Ushri Banerjee
              Jun 15, 2022
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              KFC food was ordered through Swiggy from KFC outlet at Gariahat. Order consisted of Chicken and Krispers Combo. All my family members who ate that food were totally sick with stomach upset and vomiting including my 10 yr old kid.
              This is completely unacceptable and some serious action needs to be taken.
              KFC India customer support has been notified about the posted complaint.
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                M
                Muskan_Ahmed
                from Kolkata, West Bengal
                Jun 14, 2022
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                Address: City centre 2, Newtown, Kolkata

                So on 11th June I went to my nearest KFC(cc2 kfc) and I've ordered from kfc app using Paytm UPI and I've opted for dine in. The payment request came from KFC and I've completed my payment using Paytm. The amount of 681 rupees got deducted from my account but the order was not confirmed. The manager of KFC assured me that the money would be refunded within 3 days. And it's been three days but I didn't receive the refund. I've tried contacting kfc and also the branch I've visited but no response.
                So all I ask for is my refund of rupees 681.
                KFC India customer support has been notified about the posted complaint.
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                  N
                  N.Kaur
                  Jun 13, 2022
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                  Someone else used my number to place order

                  I got this text messages from kfc visit which I have never visited and never placed any order ..
                  Is it any kind of fraud or any error from kfc.

                  Following are the Two text:
                  1. (Thanks for your recent visit at KFC Jalandhar DT. Please share your feedback at https://tinyurl.com/4mv5ayny & avail 10% discount on next visit. T&C)

                  2. Yay! KFC Order no. 18017 is confirmed. Food will be ready for Express...
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                  L
                  Lohith Suresh
                  Jun 13, 2022
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                  We never ordered Dips but they have included to our bill and have charged Rs 47
                  KFC India customer support has been notified about the posted complaint.
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                    C
                    Chinmaya06
                    Jun 12, 2022
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                    Address: Engineering crossing, lucknow

                    Today(12 june 2022) I have placed an order on kfc official website but my order not get placed but the payment was successful on the website. I have also get payment successful message from my bank account and the money deducted from my bank account. I have used paytm app for payment. The paytm app also showing that my payment was successful. I have first added money to the paytm wallet then do the payment.
                    KFC India customer support has been notified about the posted complaint.
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                      F
                      Febaregi
                      from Ernakulam, Kerala
                      Jun 12, 2022
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                      Address: KFC CENTER SQUARE MALL, MG Road ernaklum

                      I order from kfc mobile app and i paid the full amount but i did not receive any order. Where did my order go?
                      KFC India customer support has been notified about the posted complaint.
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                        M
                        Moramee Das
                        from Guwahati , Assam
                        Jun 12, 2022
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                        Resolved

                        Website: Kfc

                        On 26th April 2022, I placed an order via KFC App of about Rs655/-.But the order was not processed upon which I call them up .The customer executive said because of some technical problem the amount was deducted and will be refunded within 12 to 15 days. i t is going to be almost a month since no refund has been initiated.
                        I have been calling there customer care end nos of times and they are replying that some one from the store will call up and the amount will be refunded. But till now call . Please Help me. I have personally visited the shop but no help.
                        Its been almost 2 months
                        Oct 29, 2022
                        Complaint marked as Resolved 
                        Finally in October, i decided to approach the consumer court and informed the restaurant, they immediately give me a delivery worth Rs 655/-
                        KFC India customer support has been notified about the posted complaint.
                        Oct 29, 2022
                        Updated by Moramee Das                         Finally in October, i decided to approach the consumer court and informed the restaurant, they immediately give me a delivery worth Rs 655/-
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                          V
                          vaibhav Sahu14
                          Jun 11, 2022
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                          Address: Surya Treasure Island mall,smriti nagar,nehru nagar,bhilai

                          It has been 8months since this outlet in (Bhilai, Chhattisgarh) the putelt doesnt provide more counters to order always there is a long queue and customers are not attend well. When ever being asked why one has to wait for 20-30 mins to just to order, they respond that they arent responsible for that. The waiting and irritation to wait for such long kills the hunger, please be responsible and take immediate action for this outlet in Surya TI mall, Smriti nagar, nehru nagar, bhilai.
                          KFC India customer support has been notified about the posted complaint.
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                            K
                            Kg dm
                            Jun 11, 2022
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                            Address: Brookfields mall, coimbatore

                            Money deducted but order not placed it's almost one month please try to solve this
                            KFC India customer support has been notified about the posted complaint.
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                              M
                              manoj.jha
                              from Patna, Bihar
                              Jun 11, 2022
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                              Address: JYOTIR NIKET, MOHAPUR,PUNAICHAK, BALDEO BHAWAN ROAD NEAR St. KAREN;s PRIMARY SCHOOL

                              An order was placed last evening around 6 PM on line at Patna Outlet located at Near Rajapurpul Boring Canal Road, Metro Mall for an amount Rs 769.01 including taxes. The details of the transaction attached. Till now I am yet to get the delivery.
                              I do not want delivery any longer. But have the amount returned plus transaction changes involved therein.
                              Manoj Jha, Patna
                              KFC India customer support has been notified about the posted complaint.
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                                S
                                Shivuy
                                Jun 11, 2022
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                                Address: 203- zolo most, near yes bank, vasant utsav society, hinjewadi, pune

                                Today I order two kfc zinger chicken burgers and large popcorn and chicken wings, but the burger having bad smell and bad taste, the entire food is not fresh very stale, I had vomiting after eating.
                                KFC India customer support has been notified about the posted complaint.
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                                  S
                                  Swaraj Choudhari
                                  Jun 11, 2022
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                                  Address: Sapphire Foods India Ltd, MAH PUN Chikali-KFC, Sector No-17, Plot No 1/1, Spine Road

                                  I ordered a take away from Mah Pun Chikali kfc branch, my order number was 14508. My order contained 2 burgers with cheese. The staff there didn’t add cheese to my burgers, I realised it when I opened the package back at home and returning was not possible. I had to have my burgers without cheese and the experience was awful. I hate my burgers without cheese and worse I had paid for the extra cheese. Please resolve my issue or I’d prefer not to order from KFC ever again.
                                  KFC India customer support has been notified about the posted complaint.
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                                    D
                                    Dhiraj Chaudhari 123
                                    from Pune, Maharashtra
                                    Jun 10, 2022
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                                    I ordered from kfc on 8 june 2022, But my order was not delivered and kfc app shows order completed i tried to make call many times but they didnt connect the call, said they will arrange a call back but didnt recieved any call.They have scammed me
                                    Order details are below:
                                    N6465D[protected]
                                    Order time Jun 8, 2022 AT 8:40 PM
                                    KFC India customer support has been notified about the posted complaint.
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                                      B
                                      BEETC 301_Abhishek
                                      Jun 9, 2022
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                                      I have placed an order at kfc. Amount was deducted but order was not placed.I tried to contact the outlet but call was not transfered to the outlet and no action was taken from their end.
                                      KFC India customer support has been notified about the posted complaint.
                                      View replies
                                      I visited Kriti Nagar Branch of KFC IN delhi . With out noticing that lead time of delivery is more than 30m they denied delivery . Unit Head Ms Vandana and delivery girl Ms Mohini had no courtesy to explain delay n were in hurry to refund .

                                      This behaviour of staff is not acceptable and showing hurry to get things billed without knowing delivery time

                                      Kriti Nagar Outlet
                                      Near Kirti Nagar Metro station
                                      Manager : Vandana

                                      From
                                      Puran
                                      [protected].
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