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KFC India Complaints & Reviews

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Updated: Dec 17, 2025
Complaints 2756
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KFC India reviews & complaints page 38

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S
Sam Batra
Apr 18, 2022
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Hi,

I placed order through KFC website, payment got deducted but order was not placed and i havent got the refund also.

I want my refund of the order not placed.
KFC India customer support has been notified about the posted complaint.
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    IshitaGupta
    Apr 17, 2022
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    I placed my order today and paid with Paytm UPI. ₹475.01 was deducted but later on checkout it came something along the lines of " sorry for the inconvenience your order has not been placed" . Please refund me for the same. Pathetic service
    +1 photos
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      V
      vyshnavi nvs
      from Hyderabad, Andhra Pradesh
      Apr 17, 2022
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      Address: hitech City shilparamam branch

      Friday 15th april ordered food at KFC hi-tech City after eating food fell sick . Food was not hygienic after eating I was ill due to the improper food
      KFC India customer support has been notified about the posted complaint.
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        C
        codename
        from Mumbai, Maharashtra
        Apr 16, 2022
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        On March 23 2022 1:22 pm, I had placed an order via the website and completed online payment of the same using UPI (Approve to pay mode). The amount was debit but transaction not reversed. On contacting the Bank, they have said that they have tried to contact the merchant (KFC) but merchant refused to reverse the funds.
        Amount 444.99

        Hence I had to repay and reorder. Please refund my money asap. Merchants are liable to pay compensation also as per RBI norms if money is not reversed within RBI given timelines.

        Transaction ID[protected]
        sent to merchant UPI ID paytm[protected]@paytm
        sent from UPI ID [protected]@dbs
        KFC India customer support has been notified about the posted complaint.
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        This is what i am also going through #KFCFraud
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          S
          Shruti kri.mandal
          from Jamalpur, Bihar
          Apr 16, 2022
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          Please provide me as much information as possible because my order is not confirmed, didn't get any email or massage but payment gets deducted from my account.
          I've ordered my meal from kfc app and i also complete my payment. For payment i choose upi payment and after entering my upi id i follow the payment steps. Then i got a message about the money debited from my account but there is nothing about my order's conformation.
          I've called kfc and they asked my number and told me that there's no order.
          KFC India customer support has been notified about the posted complaint.
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            S
            SantoshGiri
            Apr 16, 2022
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            Refund request- Order not Placed but money got deducted from Bank account

            Address: Vignan nagar, Bangalore

            Hi Team KFC,
            On 14th April at 09:03 pm, I had was trying to place an order via KFC App, Money of rs : 530.01 got deducted from my bank account through GPay UPI, but order was not placed successfully. I spoke to the restaurant who asked me to check online for refund request via KFC app. However, Could not find any option to put a request for refind in the KFC App. So, this request in this forum is for the refund of my case of order...
            +1 photos
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            I
            Ishu28
            Apr 15, 2022
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            Address: SCO 2 & 3 Leela Bhavan Chowk Patiala - 147001

            I ordered food from KFC app worth Rs. 493.01 on 15-April-2022 at 02:20 PM. Money got deducted from my account but order was not provided. I called KFC customer care multiple times but they said either you will get call or we are transferring your call.
            No one called or gave solution to the problem. This is such an harassment.
            +2 photos
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              R
              Rushikrk
              from Thane, Maharashtra
              Apr 15, 2022
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              Address: UN R4, Korum Mall, 1, Eastern Express Hwy, next to Cadbury, Samata Nagar, Thane West, Thane, Maharashtra 400606

              I had a bad experience (05th Feb 2022) with my order through KFC APP. Payment to Sapphire Foods India Limited was successful for Rs 1308.01, however order was not placed. Tried contacting to customer Care 8 to 10 times but had a poor experience as they promised without any effect.

              Mar 03, 2022
              Updated by Rushikrk
              till time we have not received any update/refund from KFC end,
              kindly look in to the matter & solve it top priority.

              two time i had completed till i have not received any update from your side
              +2 photos
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                A
                Amritha09
                from New Delhi, Delhi
                Apr 12, 2022
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                Address: KFC Sarojini Nagar, New Delhi - 110023

                I ordered food from KFC online app. The app shows that the order has been delivered but I haven't recieved any order. The payment was through Paytm and money has been deducted from the app.
                +1 photos
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                  J
                  Jayraj Kharadkar
                  Apr 11, 2022
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                  I placed order from kfc app but order didn't got placed and amount got debited, I am filing FIR for the same, it's been 19 days I am taking follow up regarding refund. These guys are using my hard earned money. My mail id is [protected]@gmail.com and phone no [protected].
                  +1 photos
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                  Hi Jayraj, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
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                    S
                    Siddhant158
                    Apr 10, 2022
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                    Address: KFC hoshiarpur, Punjab

                    I’ve ordered two kfc meals billing amount 614 time around 8:20 but team has failed to deliver meal on table within 7 minutes
                    I asked for free chicken but they denied

                    Please take action
                    KFC India customer support has been notified about the posted complaint.
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                      S
                      Sangayla bhutia
                      Apr 10, 2022
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                      Address: Timarpur Delhi

                      I had placed order and paid ₹457.99 using paytm but didn’t get confirmation of order even after paying the sum. The customer care told me they’ll call after 10 mins 2-3 times but it’s been more than 12hours now with no news
                      +1 photos
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                        J
                        Jay_2
                        Apr 9, 2022
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                        The price amount differs even without adding the taxes.
                        KFC India customer support has been notified about the posted complaint.
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                          D
                          don sav
                          Apr 8, 2022
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                          My complaint is only being forwarded to Yum International. This has been going on since a month. Please give me a positive response as to when the balance refund of Rs 688.99 will be paid to me?
                          KFC India customer support has been notified about the posted complaint.
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                            S
                            Shamsher Ansari
                            Apr 7, 2022
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                            Resolved

                            Address: 18 Building, Sunshine Villas Rahatni Rd, Shivar Chowk, Pimpri Chinchwad, Pune, Maharashtra 411027
                            Website: restaurants.kfc.co.in/kfc-pimpri-chinchwad-restaurants-pimpri-chinchwad-pune-35032/Home?utm_source=locator&utm_medium=googleplaces

                            On 31st March i placed an order at KFC spot18 store and paid the amount using UPI payment gateway. But the order didn't got placed upon escalation they told me that the amount will get refunded within 3 days. It's been over 7 days yet i have not received any refund. I have all the amount debit proof also i have raised this issue on thier email id. Taken several follow up on email and customer care number. Didn't refunded my money.
                            +1 photos
                            Apr 11, 2022
                            Complaint marked as Resolved 
                            KFC India customer support has been notified about the posted complaint.
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                              A
                              Alfin Lawrance
                              from Navi Mumbai, Maharashtra
                              Apr 7, 2022
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                              I have Ordered Ultimate Saving Bucket Through KFC app from Seawoods, Nerul, Navi Mumbai Now. I made Payment Through UPI app Google Pay and Money Got Debited Successfully But it is not reflected in KFC app and Order is Not Confirmed.

                              I need My Money Refund as soon as possible.

                              Please Check My Attached Transaction Screenshot
                              +1 photos
                              KFC India customer support has been notified about the posted complaint.
                              Apr 07, 2022
                              Updated by Alfin Lawrance                               This is a not acceptable issue from KFC side because Money is also Paid and Order is not Confirmed. Fully Wasted My time in One order issue. I need my money back fastly
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                                B
                                Bhuvi12
                                from Chennai, Tamil Nadu
                                Apr 7, 2022
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                                Address: Old Survey No 32/21, Mount Poonamallee Rd, Parthasarathy Nagar, Manapakkam, Chennai, Tamil Nadu 600125

                                A staff at kfc mistreated me. She done this twice as I visited there.She is misbehaved with me and was attituded and not even asked sorry. I'm really disappointed. KFC should teach their staff that how should they behave with the customer and treat them equally.
                                KFC India customer support has been notified about the posted complaint.
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                                  Y
                                  Y Reddy
                                  from Eluru, Andhra Pradesh
                                  Apr 6, 2022
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                                  Dips MRP:30rs
                                  But billed price 47.62rs+Tax
                                  Attached photos for your reference
                                  +1 photos
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                                  Not just dips ...Every food item in their menu costs high in the bill without tax .
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                                    D
                                    don sav
                                    Apr 6, 2022
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                                    Dear Team KFC

                                    As informed to you that it has been over a month and the balance refund of rs 388.99 has not yet been paid to me.
                                    Would like to know what are the possibilities of me getting back my money?
                                    Shocking that no one even bothers to respond. Your silence is deafening. Please let me know immediately on the refund. Would it be initiated this year or next year
                                    KFC India customer support has been notified about the posted complaint.
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                                      S
                                      sudeep sudarsanan
                                      Apr 3, 2022
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                                      Drinks refill policy

                                      Address: Lulu mall Trivandrum

                                      They are working against their company policy, of drinks refill policy, the staffs are shouting while we ask for the drink refill. They are telling that the policy is not valid for indian market, and we had very bad experience with KFC...
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