KFC India Complaints & Reviews

Please find the attachment. I ordered the food from KFC Esplanade, bbsr vide order no K131W38093, Dt. 02.02.2022. Waited till 11:00pm although the delivery time was 08:30 to 09:00pm. I call repeatedly to the restaurant but not responded by any one. Very bad experience with the KFC Esplanade, bbsr. Please refund my money.

I have ordered on 8th January and it was placed too but i did not received my order and when i called the executive said your order is canceled and you refund will come within a week but now it's almost month. Nobody receives call on customer care number. Refund my money

After completing online payment via UPI when rechecked the site again the order was not placed and got no messages regarding refund.
Also the account they request money from looked a bit suspicious. Contacted every possible place i could but no response.

I had ordered a takeaway but I was not handed over the order which I was billed for

I had ordered a takeaway but I was not handed over the order which was billed to me

Since we have been order on 9:45pm but we can't recived the order yet. After me many people have been ordered and they have been received the order. That is not the right way because we also pay for the order not eating in free...

Hi I'm Sajeev an NRI. Yesterday(26/01/2022) I had ordered through Swiggy a Wednesday bucket X 2 for 1236.20 from KFC Sree Dhanya No Tc 2/3604 Kesavadasapuram Pattom Thiruvananthapuram. Not in good taste not spicy no salt its seems like a local taste. I think it is not fresh chicken really upset not enjoyed the food really upset.

Thanks Sajeev
[protected]@gmail.com

I am getting delivery messages even though I have not ordered or visited any store

I ordered food from KFC but balance deduct from my account but order not placed..

Rs.264.00 sent to paytm[protected]@paytm from your Paytm a/c 91XX7604. Ref:[protected].

From past 2 years I have been noticing buying Zinger Burger is just for the Bun not Chicken inside it because Bun is the same size which I have been seeing for past 10 years but now the chicken size is Half the size of the bun,

Hot Wings have no seasoning which used to make it special

fried chicken & chicken stripes are fried 2 times which is not good for taste & health

why don't they serve proper Quantity of sauce packed if you can't afford then pls add-on sauce packet

all the above Complaint is for all the outlets in Bangalore

I am a repeating customer of KFC since the time it has entered the Indian market. I've tried several outlets (mostly in Bangalore, Karnataka) and during covid I started ordering from the outlet in my hometown Motihari, Bihar. On both occasions, the quality of the food is way below the mark. The chicken feels extra oily and hardly has any flavour that KFC is known for (probably the don't mix the herbs and spices well), feels very bland and the chicken is not even soft enough.

The two dishes that I have tried were the Tandoori Chicken Zinger burger and a Large Chicken Popcorn (this is my favourite and this one disappointed the most) were ordered via Swiggy.

These orders were made at a gap of about two months so this does not even look like a one off issue but a chronic lack in quality assurance at this location.

I am very disappointed with the quality of the food and I feel that since I'm a very frequent customer of KFC, I deserve a refund.

Please find the receipts of the order attached.

I recieved bad quality food

I arrived at the drive thru at KFC and was in line for about 3O straight minutes. When I got to the speaker the lady told me twice to speak louder and when I spoke Louder she got mad about it. When I finished ordering I did not roll up my window and I’m guessing she accidentally pressed a button but I heard her say a rude comment about “ if another fckn customer yells one more time” so I ignored it about 10 minutes passed and I was next on line (I was on that line for 40 minutes) got my food. Started eating while driving and realized the chicken was nothing but hard chicken well not even chicken it was just a crispy ball no chicken. I had to throw my food away and had to wait to get home because all I had was 7$ on my bank account and all I wanted was kfc. for me to wait 40 minutes to get that?! I NEED a refund .

Today some time ago 1 cash counter staff in (Rajiv Chow) KFC branch tell me chutia.I complain about that staff but they are not taking any action.I will informed about this KFC India Complaints & Reviews (Claimed).last few years when i visit in India i For the last few years when I have been traveling in India I have always been in CP this kfc.i will never come again.i want to ask you is it really a reputed company and is it your staff behaviour?

On 22 January 2022, i was placing the food order through KFC app. After selecting the food i went on to the payment and placed the order through UPI i.e BHIM app. The payment is of Rs 664.10 . The payment got successfully and money got deducted from my account but the order was not placed.
So i am writing to you to help resolve it.
I am attaching the screenshot of the payment.

Best
Harshal Sharma
[protected]
[protected]@gmail.com

Last night i have ordered 2 burgers. The taste was horrible. Burgers looks like soggy and it was smelling very bad. Even my 3 years daughter didn't even tasted due to its bad smell. I have never expected such product from KFC. Same time i have placed another order with different branch and it was good. But burgers was very bad quality. Attaching invoice.

KFC Order no. N5304D[protected]
Contact number-[protected]

I have ordered a meal from kf on 20/11/21 and i have paid 484 rupees. Unfortunately i have wrongly order other item which i expected. Within 5min i have informed cx service that i have order worngly. They said ur amount will be refunded within 3days.
The amiunt wasn't refunded . After one week i again called cx service and asked the reason they gave the contact number of branch and i have submitted all the details of transaction of amonut for food which i have paid bank statement, transaction id, order screenshot, invoice all i have provided till now 21/01/22 nearly 2months they are not resolving my problem. Branch finance staff saying that your amount is not reflecting in our side eventhough i have submitted all the proofs for it .

I live in delhi and used the KFC app to order some food, I used google pay app. The money got deducted but the order was never placed. The same happened the second time I ordered. Called customer service and they said the money will be refunded in a few days. It still hasn't gotten refunded.

First incident-January 1, 2022 at 8:18pm
UPI transaction ID-CICAgOCR1O6SEA

second incident- January 20, 2022 at 6:27pm
UPI Transaction ID[protected]

Please tell me how to get my money back.

I visit kfc Noida gip he Surve stale chicken i waste my money revert my money please…… I give a complaint and her taste like biter and oily

I have ordered through app at 8.00 pm and got messes will be delivered in 43 min after 5 min recieved mesage order was out for delivery at 8.10pm but still 9.00pm i havenot recieved my order and then I have called to kfc branch to enquiry they said that food is with them only and that message will be default sent by system such a worst tracking system is maintaining by multinatinal company it's shame to you...