Submit a Complaint
Claimed

KFC India Complaints & Reviews

www.kfc.co.in
1
Updated: Oct 25, 2025
Complaints 2733
Resolved
508
Unresolved
2225
So far, so good. KFC India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope KFC India will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to KFC India

Having problems with KFC India?

File a complaint and get it resolved by KFC India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Food
KFC India

KFC India reviews & complaints page 46

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nalla Vinay Kumar
Jan 1, 2022
Report
Copy

Online Order using KFC App.. Outlet denied delivery

Hello !!!
I had a worst experience today (31st December 2021) and never expected such kind of pathectic support system from top brand like KFC.
I ordered ultimate savings bucket and chicken zinger using KFC app and choosed pickup option as delivery was not available. I paid the amount using paytm and i got confirmation SMS that my order has been successfully placed along with pickup time. I rushed to the outlet just to hear...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pugalagiri
from Madurai, Tamil Nadu
Dec 31, 2021
Report
Copy

KFC Tamil Nadu, Madurai Bye Pass road branch

I purchased today as per invoice and my takeaway package which was supposed to contain 8+8 pieces of fried chicken had only 11. 5 pieces less than what I paid for. I want the balance five pieces to be given to me....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
deepu2543651
Dec 31, 2021
Report
Copy

Address: kfc indiranagar bangalore

Ordered food . promised delivery time was 8.30pm.. but delivery never happend..
want to get refund

Your order number: K244W72074
Delivery Date: 31 December 2021
Estimated Delivery Time: 08:54 PM
Contact number: [protected]
KFC India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Naveen kolur prabhu
    Dec 31, 2021
    Report
    Copy

    Scerives

    They are behaving like local gounda’s, I have Vedic for evedince...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    P
    Palak Kundra
    Dec 31, 2021
    Report
    Copy

    Address: 55, Kundras, near Vikas travels, lane opposite patanjali showroom

    Hi, I ordered kfc Aventura mall Amritsar, on 31st December 2021, at 7:57 pm. And while I am still writing the complaint at 10:13pm I didn't got my order..I ordered through the kfc app. Neither they pick up the call nor they have any other number of the restaurant. Now I have to send someone to pick the order. I know it is 31st Dec, bit they must have called that they cannot deliver so that I would have ordered from somewhere else or went earlier to pick that up. This is way too late for me to go and pick up. This is worse experience ever and I will not order again. Kfc owner should compensate me for this inconvenience.
    KFC India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Mohammed Ali N Ali
      Dec 31, 2021
      Report
      Copy

      Address: Karnataka Davangere Dental college Road MCC B block davangere

      Dear Sir
      I vist yesterday . around 6:30pm
      .. He taking extra bill amount .. Kindly refund my amount
      Thanking you
      KFC India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Praveen834172
        from Guntur, Andhra Pradesh
        Dec 31, 2021
        Report
        Copy

        Address: Plot No 5/87/92 ,Lakshmipuram Main Road ,Guntur - 522007

        Hi This is praveen kumar, I have visited kfc(Guntur, Andhrapradesh) at[protected] and i initially tried to pay the bill with phone pay.Due to some network issue it is not reflected in the bill payment section later I paid same bill with card. After some time phone pay transaction has been succeed and money has been deducted from my account. The branch assistant taken the transaction id and screen shot of my payment and told that it will be refunded with in 10-15 days. Still now I don't have any update regarding my refund kindly follow through this issue.
        +1 photos
        KFC India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          bhairavi kedari
          from Bengaluru, Karnataka
          Dec 29, 2021
          Report
          Copy

          Address: KFC Delhi T3 arrival forecourt

          I visited the KFC outlet at Delhi airport T3 Arrivals on 26th December with my family at around 10pm.We ordered the big meal and left.Within 3 hours the entire family was unwell with diarrhea.Among the family, my mother is down with severe food poisoning and has been on IV from two days with diarrhea and vomiting along with fever.After confirming from doctor, it was indeed the food we had at KFC that caused the food poisoning as my mother hasn't had any food since she ate at KFC due to the diarrhea.I wish to notify the officials about the serious issue I am facing because of their substandard food that too at a location like the airport .I will also be lodging an official complaint and have the required proofs and medical options as well.
          KFC India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            L
            Lulu69833
            from Guwahati, Assam
            Dec 28, 2021
            Report
            Copy

            It was on 26 December 2021 I placed an order from kfc worth 1503 as Im going to attach the screenshot...in kfc app it doesn't support wallets like gpay or phonepe ...so I did with mobikwik...and right after payment it says order cancelled
            ..like if I had abundant money to throw ... I want the refund asap
            +2 photos
            KFC India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Mukta SG
              Dec 27, 2021
              Report
              Copy

              Address: KFC, Logix Mall, Noida

              I have multiple request but neither Zomato not KFC is providing the invoice, seems there is an arrangement between them by which they donot provide invoice for the online order.
              Incident happened at KFC outlet : KFC, Logix Mall, Noida ; Date of Order : 25/12/21. Call centre directs to outlet and outlet clearly stated they donot provide invoice, only KOT will be provided and Zomato can only provide Order summary.
              +1 photos
              KFC India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                L
                [email protected]
                from Mumbai, Maharashtra
                Dec 25, 2021
                Report
                Copy

                Address: Chatrapati Shivaji International Airport, Mumbai

                I recently had KFC fried chicken from an outlet at the Mumbai International Airport[protected], following which I have developed severe gastroenteritis with both vomiting and watery diarrhoea. It’s been more than 24h and the symptoms are very severe. I haven’t eaten any food today because of the same.
                KFC India customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  [email protected]
                  Dec 24, 2021
                  Report
                  Copy

                  Address: 1204 P2 Building, Karve Nagar Kanjurmarg East Kanjurmarg Mumbai 400042

                  I have order 4 + 4 Bucket offer
                  It's was very solty, I never had such type of experienced ever
                  KFC India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    [email protected]
                    Dec 24, 2021
                    Report
                    Copy

                    It was very solty, I never had such type of experienced
                    KFC India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Kanwerbeer Singh
                      Dec 24, 2021
                      Report
                      Copy

                      Address: [email protected]

                      If we order for the optional pieces the restaurant authorities always ask for waiting for 20 to 30 minutes which is more intolerable while we order from Drive Through in summer there a car remains started. Please talk to the authorities of Rajpura Haveli GT Road Restaurant because we are very regular customer and we love your food.

                      We can’t tolerate it more .. 👍🏻

                      Please inform me what you do for it.
                      KFC India customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        abhiuts
                        from Delhi, Delhi
                        Dec 24, 2021
                        Report
                        Copy

                        Address: Faridabad crown inter

                        I have a order for only 5 pcs red smoky and med pepsi first it should be 656rs but what i got on bill 732 rs after then i didn't order for dips and fries they add on order after 10 min i got my order when i start eating i realize where is my bill when i ask for bill then she give me my bill then i see i have dips on order but i dont receive on order and when i order for med pepsi why i got sm pepsi this ridiculous.
                        +1 photos
                        KFC India customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          T
                          Tkrm
                          from PATHANAMTHITTA, Kerala
                          Dec 23, 2021
                          Report
                          Copy

                          Address: THENNASSERIMALAYIL, AREECKAL , VELLAYIL (PO),NEAR TO AREECKAL MALANKARA CHURCH

                          Good evening
                          I placed an order on kfc application.
                          I paid via upi mode here payment debited but order not placed.
                          Attaching screenshot for your reference.
                          Please look into it and make the refund as soon as possible.
                          Payment debited from account but order was not placed.
                          Please help me to resolve the issue and help me to get refund
                          +1 photos
                          KFC India customer support has been notified about the posted complaint.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Maara
                            from Coimbatore, Tamil Nadu
                            Dec 20, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Coimbatore
                            Website: Kfc

                            Hi I'm Mara yesterday I had buyer a unlimited bucked for 599 in coimbatore KFC near Lakshmi mills not in good taste wings are missing Two dips and are same not cooked properly I think it is not fresh chicken really upset not enjoyed the food two times they did like this really upset
                            Jan 21, 2022
                            Complaint marked as Resolved 
                            KFC India customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 21, 2021
                            KFC India Customer Care's response                             Apologies! Our first priority is that our customers have a great experience. Request you to share your feedback on [protected]@yum.com. We'll connect with you shortly.
                            View replies
                            Hi I'm Sajeev an NRI. Yesterday(26/01/2022) I had ordered through Swiggy a Wednesday bucket X 2 for 1236.20 from Pattom KFC Sree Dhanya No Tc 2/3604 Kesavadasapuram. Not in good taste not spicy no salt its seems like a local taste. I think it is not fresh chicken really upset not enjoyed the food really upset.

                            Thanks Sajeev
                            [protected]@gmail.com

                            Not good in taste not worthy for money - Comment #3949973 - Image #0
                            Reply
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              Cleffy
                              from Margao, Goa
                              Dec 18, 2021
                              Report
                              Copy

                              Address: margao goa

                              Ordered for take away. Received only partial order. 2 nos. of Classic zinger was missing
                              KFC India customer support has been notified about the posted complaint.
                              View replies
                              Hi Cleffy, this should not have happened. We ensure the right customer experience for all our products. Please share your feedback on [protected]@yum.com and we will look into it.
                              Reply
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Veena Vikraman
                                Dec 18, 2021
                                Report
                                Copy

                                I didn't receive a bill from KFC and money was deducted

                                Address: KFC, Kammanahalli

                                Hi

                                I am writing this from KFC kammanahalli branch. I ordered one chicken zinger and large popcorn. I was charged 358 rupees and was told that they ran out of paper . But they gave bill to all others except me. When I asked for a bill they gave me the screenshot of item price from there billing machine. Also the guy told to call the manager Raghu, whose number is[protected] . I asked the person to show me the bill in the machine...
                                +2 photos
                                Helpful
                                2 other people found this review helpful
                                2 found this helpful
                                1 Comment
                                Report
                                Copy
                                V
                                Veena Vikraman
                                Dec 18, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                I didnt receive a bill from KFC

                                Address: KFC , Kammanahalli , Bangalore

                                Hi

                                I am writing this from KFC kammanahalli branch. I ordered one chicken zinger and large popcorn. I was charged 358 rupees and was told that they ran out of paper . But they gave bill to all others except me. When I asked for a bill they gave me the screenshot of item price from there billing machine. Also the guy told to call the manager Raghu, whose number is[protected]. I asked the person to show me the bill in the machine...
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Related businesses

                                Mast Kalandar
                                1.1
                                (43)
                                Swiggy
                                1
                                (5143)
                                Iskcon Restaurant
                                1.7
                                (3)