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KFC India Complaints & Reviews

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Updated: May 5, 2026
Complaints 2781
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KFC India reviews & complaints page 45

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N
Nandi patil
from Bengaluru, Karnataka
Feb 9, 2022
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Address: Orchid mall Gulbarga, Karnataka,india Kfc center

Kfc is totally tasteless and veg zingy burger and fries are totally waste of money🤑.just ate at Kfc Gulbarga Karnataka India. Plz provide customers good taste for the cost they pay you.
Mar 14, 2022
Complaint marked as Resolved 
KFC India customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2022
KFC India Customer Care's response
Apologies Nandi! Our first priority is that our customers have a great experience. Request you to share your feedback on [protected]@yum.com. We'll connect with you shortly.
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    U
    Upade
    from Latur, Maharashtra
    Feb 9, 2022
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    I purchase water bottle of AQUAVESS 1 lit.. which cost me Rs. 50/- i got surprised after hearing price.. is it legal?
    KFC India customer support has been notified about the posted complaint.
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      Anu8888
      Feb 9, 2022
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      The order was placed online on[protected] and an amount of Rs.834.99 was deducted from my phone pay account but the product was not delivered and the amount is also not refunded.
      I had also attached the payment receipt.Please
      look towards this issue and also make necessary arrangements so that no one suffers from this in the future.
      KFC India customer support has been notified about the posted complaint.
      Verified Support
      Feb 11, 2022
      KFC India Customer Care's response
      Hi Anu, sorry to make you feel this way. We’re always looking to improve, so we welcome you to share this feedback here: [protected]@yum.com.
      Feb 15, 2022
      Updated by Anu8888
      When will I get my refund?
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        B
        BeBo Basha
        Feb 9, 2022
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        Address: KFC in Kadapa, opposite unlimited store pin 516001

        I bought a water Bottle in KFC and they charged me 50 rs for the water bottle. I would like raise this complaint so that these exploitation will stop. Please take necessary action on them.
        Mar 15, 2022
        Complaint marked as Resolved 
        KFC India customer support has been notified about the posted complaint.
        Verified Support
        Feb 11, 2022
        KFC India Customer Care's response
        Hi BeBo, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
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          P
          pranava70
          Feb 8, 2022
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          Money debited from my credit card on February 1st.But order was cancelled by merchant.But didn't get my debited money back.I need refund...
          Feb 9, 2022
          Complaint marked as Resolved 
          KFC India customer support has been notified about the posted complaint.
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            D
            Dance AnArt
            Feb 8, 2022
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            Address: Kfc nehru nagar jabalpur bigbazar mall

            I order food from kfc app my money get deducted from my upi and order didnt take place i call customer care they tell me toh submit refund screenshot after that they told me you will get refund in 7 working day but i didnt get refund till know its more than 2 week
            KFC India customer support has been notified about the posted complaint.
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              R
              Riya kumar Mukherjee
              Feb 7, 2022
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              Address: Kfc bommasandra, karnataka
              Website: consumercomplaints.in

              My order with kfc was not placed while the money was deducted from my account . I want my refund as soon as possible. It was not expected from kfc
              KFC India customer support has been notified about the posted complaint.
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                S
                Sanghamitra Hom Choudhury
                Feb 7, 2022
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                Address: W2/14, Upper Ground Floor, West Patel Nagar, New Delhi, Delhi 110008

                This is an incident from KFC, Patel Nagar West, New Delhi -110008, India. On 24th November, 2021, I'd made a payment via UPI, amounting to Rs. 550, which got stuck in KFC's account as their system had crashed. I then had to pay again via cash.
                They guaranteed me a refund in the next 1-2 weeks. When I again called them up for the refund after 17 days, they said that they had processed the refund 2-3 days before and also gave me the reference id. Till December end, this went on and I kept calling them to no avail & everytime I asked for my refund, they would ask me for my bank statement. I kept sending my bank statements till January end.
                In between they said that it's showing that I've received the refund, but I hadn't. I even contacted my bank enquiring about the same.
                In January end, they said that they've again initiated the refund and it will reach to me by 2nd February, 2022.
                It never reached me yet again and when I again tried contacting them, they've stopped receiving my calls now.
                Please look into this fraud committed openly by KFC & help me with this matter ASAP.
                NAME - Sanghamitra Choudhury
                Email id - [protected]@gmail.com
                Phone - [protected]
                KFC India customer support has been notified about the posted complaint.
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                  P
                  PreetikaPaul
                  Feb 7, 2022
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                  Address: Behind Banthia Nursing Home, Raja Talab

                  The oil in which chicken was fired was not good. The taste was wirec and also the smell of burger because of the oil.
                  KFC India customer support has been notified about the posted complaint.
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                    V
                    vinodpathiyappara
                    from Delhi, Delhi
                    Feb 7, 2022
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                    Address: Kerala.
                    Website: KFC India

                    I have tried to place an order in KFC app on 1st February 2022 at 7.28 pm. Payment of Rs. 719.10 was deducted from Axis bank credit card. But an error displayed in KFC app and order was not placed. I requested refund immediately by calling the KFC customer care. They informed it will be refunded. I contacted KFC customer care by email and twitter also. Payment screenshot is also shared. But the amount is not refunded still.
                    I have attached the transaction details of the payment.
                    KFC India customer support has been notified about the posted complaint.
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                      N
                      Nivedita Lodh
                      Feb 6, 2022
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                      I have not given any order, but then also everyday I get message from your side in my mobile number [protected]. Please stop it and unregister my mobile number immediately.
                      KFC India customer support has been notified about the posted complaint.
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                        A
                        Aditya_2110
                        Feb 6, 2022
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                        I have placed an order on KFC App on 29thsep 2021. So it was written no cash on delivery so I have paid using google pay. The money has been cut from my account and has been sent successfully but the order hasn't been placed. So I have called customer care and talked to them they said I will be getting a refund in 7-10 business days. It passed 12 business days but I didn't get my refund. So I have called again. They said the store in charge will be calling you. He has called and said he will get back to me. But he hasn't called me again. So I have called him but he didn't pick up. I have tried 2-3 times calling him but no response and I haven't received my money also, which I never expected from KFC.
                        Mar 10, 2022
                        Complaint marked as Resolved 
                        KFC India customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 07, 2022
                        KFC India Customer Care's response
                        Hi Aditya, sorry to make you feel this way. We’re always looking to improve, so we welcome you to share this feedback here: [protected]@yum.com.
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                          A
                          Anithamani1010
                          from Bengaluru, Karnataka
                          Feb 4, 2022
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                          Address: Address of the KFC Shop: No 177 Main Road, opposite BATA Showroom, Matadahalli, RT Nagar, Bengaluru, Karnataka 560034 Phone: 080 4275 4444
                          Website: restaurants.kfc.co.in/kfc-rt-nagar-restaurants-rt-nagar-bengaluru-35217/Home?utm_source=locator&utm_medium=googleplaces

                          The order was placed online on (29/01/22) and the amount of Rs. 1052.98 was deducted from my google pay account but the product was not delivered and the amount is also not refunded. I had also attached the payment receipt. Please see towards this issue and rectify.

                          Address of the KFC Shop: No 177 Main Road, opposite BATA Showroom, Matadahalli, RT Nagar, Bengaluru, Karnataka 560034
                          Phone:[protected]
                          KFC India customer support has been notified about the posted complaint.
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                            M
                            Mz Muddassir
                            Feb 4, 2022
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                            Website: online.kfc.co.in

                            I ordered online from KFC. My amount was debited but order not place.
                            KFC India customer support has been notified about the posted complaint.
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                              P
                              pankaj kumar1234
                              Feb 4, 2022
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                              Resolved

                              Address: Dwarka,delhi

                              Kfc send me fraud order message and recently i am at delhi and my fraud order location haldwani, kathgodam
                              Please clearify my detail other i will go to cyber cell
                              Mar 9, 2022
                              Complaint marked as Resolved 
                              KFC India customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 05, 2022
                              KFC India Customer Care's response
                              Hi Pankaj, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
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                                D
                                DrAjay Praveen Kumar
                                Feb 3, 2022
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                                Address: Tirunelveli

                                I have purchased two popcorn medium in tirunelveli locality for 258 rupees as take away. I have given 500 rupees and he returned 240 rupees. Remaining 2 rupees, he said to me I will return while order given. But he didn't give that 2 rupees that time. And the popcorn chicken is not looks like a popcorn size. It is looks very big in size on of the pack. I was very disappointed while open that pack. My check no. 19221. I have eaten popcorn chicken Indiana and Zambia before. That tast and size is different. In this tirunelveli branch is very worst and different. That staff members are not responsible.
                                KFC India customer support has been notified about the posted complaint.
                                Worst prodect and worst staff members in Tirunelveli branch
                                KFC India Customer Care's response, Feb 5, 2022
                                Verified Support
                                Hi Ajay, sorry to make you feel this way. We’re always looking to improve, so we welcome you to share this feedback here: [email protected].
                                Hi Ajay, sorry to make you feel this way. We’re always looking to improve, so we welcome you to share this feedback here: [protected]@yum.com.
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                                  G
                                  gorle_nitin
                                  Feb 3, 2022
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                                  Resolved

                                  I have placed an order on kfc app on 2/2/2022 …..my money was deducted but my order has not been placed so please kindly refund my amount
                                  UP transaction ID
                                  [protected]
                                  Mar 9, 2022
                                  Complaint marked as Resolved 
                                  KFC India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 05, 2022
                                  KFC India Customer Care's response
                                  Hi Nitin, sorry to make you feel this way. We’re always looking to improve, so we welcome you to share this feedback here: [protected]@yum.com.
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                                    Shreya Parulekar
                                    Feb 3, 2022
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                                    Address: KFC, caculo mall, panjim, Goa

                                    I ordered from KFC with a total amount 350 rupees but they took 550 rupees from me. I payed by cash. I want refund of the extra 200 they took from me.
                                    KFC India customer support has been notified about the posted complaint.
                                    Hi Shreya, sorry to make you feel this way. We’re always looking to improve, so we welcome you to share this feedback here: [protected]@yum.com.
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                                      R
                                      Rodny Fernandes
                                      Feb 3, 2022
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                                      Address: Viviana mall, Thane

                                      Hi I am Rodney Fernandes, vasai..mob [protected] passionate and loving fan of KFC all the time and always prefer KFC whenver possible bcus of the taste and hygiene. On 02.02.2022 i ordered KFC 8 pcs hot n crispy bucket and 2 zinger burger through zomato while on drive to thane from mob - [protected] Mr Abhiyash. We got the delivery on time outside viviana mall. After we reached our home in vasai my 8year old daughter miss Aria ate the burger and at half she felt something in her mouth and found a sharp steel object ( image attached below) and immediately brought it to my notice .on the first sight I felt it might be a staple pin while unboxing the parcel but when i actually saw the steel pin I was shocked to see a sharp steel object. Immediately I raised the issue on KFC online feedback and now I am totally worried that if anr other part is being swallowed by my 8th year old . We are very upset, sad and worried if anything goes wrong . KFC viviana mall, Thane contacted me and told me they are investigating. It's very disappointing and frustrating if the object would have been swallowed what would have been the consequences and also if anything is already swallowed by her.
                                      I await your explanation on this incident on priority else this will be escalated to the consumer forum.
                                      Rodney Fernandes
                                      Mar 9, 2022
                                      Complaint marked as Resolved 
                                      KFC India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 05, 2022
                                      KFC India Customer Care's response
                                      Apologies Rodney! Our first priority is that our customers have a great experience. Request you to share your concern on [protected]@yum.com. We'll connect with you shortly.
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                                        manisha chohan
                                        Feb 3, 2022
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                                        Address: Curo mall jalandhar hights jalandhar city

                                        Hi...
                                        I m manisha..i visited kfc on 2 jan 2022.i orderd a chicekn bucket of 452 amount.salesmen told me to do UPI .i did it. manager said our machine is not working.
                                        But payment deducted from my side.he told me that payment will be refunded to u within 7 to 15 days.after 15 days payment not recieved.i called him evry week to manager bt they give me same excuse.it already taken more then 1 mnth.resolve this asap.
                                        KFC India customer support has been notified about the posted complaint.
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