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KFC India Complaints & Reviews

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Updated: Oct 25, 2025
Complaints 2733
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508
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2225
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KFC India reviews & complaints page 45

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G
Goutham yeluri
Jan 11, 2022
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As i was ordering on 11 jan 2020, i choosen paytm upi for payment there transaction was successful but on kfc app i have seen a msg for seconds that order failed. And finally order not placed.

There is no proper kfc costumer care service.
Upi ref:[protected]

My contact no during order was [protected]

Kindly refund it soon. I m attaching screenshot of txn page from paytm
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    V
    vennela S
    Jan 11, 2022
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    Address: Bangalore
    Website: KFC

    Amount Deducted, order not placed
    I placed an order yesterday with KFC in KFC application
    My order was not placed and Amount was dedcuted
    name: vennela Srinivas
    Place : Bangalore, KFC phoenix market city
    Through Paytm
    KFC India customer support has been notified about the posted complaint.
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      S
      Samarthkratos
      Jan 11, 2022
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      Fraudulence

      I placed my order which ultimately got canceled but they debited money from my account which I personally talked about there supervisor about it and they completely ignored it...
      +1 photos
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      S
      stuti2210
      from Miraj, Maharashtra
      Jan 10, 2022
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      Address: Wanlesswadi, Sangli

      Had placed an order from the app on 28/10/2021, the order was not placed but the amount was debited from my account. It's been over 2 months and the amount is not refunded to me inspite of me providing all the necessary information they have asked for. Have attached the payment screenshot and the screenshots of communication with them.
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        S
        Sandymurfy
        Jan 9, 2022
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        Address: Vajra gangtok Sikkim
        Website: online.kfc.co.in

        I placed an order on KFC application from my registered number at KFC store in gangtok.
        I paid via UPI mode here and payment was Debited but order not placed.
        Attaching screenshot for your reference.
        Payment debited from account but order was not placed.
        Please help me to resolve the issue and help me to get the refund.
        +1 photos
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          R
          ROHAN GAMING and VLOGS
          Jan 9, 2022
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          I Ordered Food in KFC DHARWAD, My Order ID is # K435W09070,
          my complaint is that Still i have not recevied my order but in APP it showing that it is delivered... Also my Payment Method was CASH ON DELIVERY,
          and also it was shown that it will Delivered within 9:10 PM... Now time is 9:40PM ... Please Take Action on this and Make My Order FREE of COST...
          KFC India customer support has been notified about the posted complaint.
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            D
            Dr Sindhu Mary Jacob
            Jan 9, 2022
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            @kfc Today we purchased KFC from DL mahavir enclave New Delhi around 1:49pm. It was not properly cooked and without spices. It was a simple fry chicken with maida. Moreover, fry was uncooked. We tried kfc during last 3 months and it was of same kind.
            Paper bag was smell rotten.
            KFC India customer support has been notified about the posted complaint.
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              V
              Vishwapratap Singh
              Jan 9, 2022
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              Address: Phoenix United mall Alambagh

              Dear KFC, your service manager of PHOENIX UNITED MALL ALAMBAGH is a bad person who misbehave with a customer. Plz make a action for him otherwise I will go to the consumer forum.
              KFC India customer support has been notified about the posted complaint.
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                V
                Vamshi_9989
                from hyderabad, Andhra Pradesh
                Jan 9, 2022
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                Thisis vamshi krishna, i had placed kfc online delivery in kfc india app on January 5th, which is worth of 494 RS/-.I had paid money through paytm but after that the order was not placed in kfc app, when i called to customer care of kfc they are saying you will get return of money in 10 days, but i need confirmation about this issue and a clarity that will i receive my money back or not .
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                  S
                  Sureshbr
                  Jan 7, 2022
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                  Address: Sampigere road mantri square mall Banga

                  Bought chicken from kfc. I am deeply unsatisfied by the services of kfc in Malleshwaram Mantri square mall. The children was totally raw. It was totally uneatable. total waste of money. They made me wait 40 mts for the chicken, yet they gave me half cooked chicken that was so bad in taste that i had to put it to trash. I had never expected this from a brand like KFC.
                  +1 photos
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                  Jan 07, 2022
                  Updated by Sureshbr                   Here my Payment receipt

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                    S
                    Summayya Almas Fatima
                    Jan 7, 2022
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                    Address: Khan Apartment , Near Al Khair Function Hall , Near Swimming Pool, Khandala Ground Kalaburagi

                    I have order Chicken & Krispers Combo and Large Fries but i dint recieve PEPSI which is a part of Chicken & Krispers Combo. Charging for an item and not delivering it is a huge shame.
                    Date[protected]
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                      K
                      Karan2317
                      Jan 7, 2022
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                      Hi,

                      This is the regular followup with KFC, no employee is least bother about the customer request. I request KFC to look into my issue and solve as soon as possible below are the images details which I have attached.
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                        T
                        Titusingh
                        from Delhi, Delhi
                        Jan 6, 2022
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                        Address: 547 sector A pocket B and C, Vasant kunj
                        Website: Kyc

                        I am Pratibha Kumar, placed order on 27/12/2021 from mobile no. [protected] and amount got debited from my Paytm UPI but again I was redirected to cart where order was not placed and payment required so I made another payment through Paytm wallet .
                        Kindly check and reverse my payment to Paytm UPI .
                        I have both the screenshot .
                        Regards,
                        Pratibha Kumar
                        [protected]
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                          A
                          Ambika sankar
                          from Chennai, Tamil Nadu
                          Jan 5, 2022
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                          Address: Kfc
                          Website: Kfc app

                          I have ordered a food in KFC my money was deducted from my UPI ID to shappire but, order not placed
                          +1 photos
                          KFC India customer support has been notified about the posted complaint.
                          Jan 06, 2022
                          Updated by Ambika sankar                           I have ordered a food in KFC my money was deducted from my UPI ID to shappire but, order not placed.. when will refund the amount
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                            M
                            MoNi2323#
                            Jan 5, 2022
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                            Good evening
                            I placed an order on kfc application from my registered number [protected]
                            at kfc store delhi i paid via paytm wallet mode here payment debited but order not placed.
                            Please look into it and make the refund as soon as possible.
                            My contact number is [protected], [protected]
                            KFC India customer support has been notified about the posted complaint.
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                              D
                              dhiraj gavit
                              from Ghumarwin, Himachal Pradesh
                              Jan 4, 2022
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                              Address: Kfc Mumbai Hill road bandra

                              First the delivery got delayed then the delivery person called he said he reached on the address he was in bandra West the address which I gave was in bandra East
                              He said he is not coming to deliver the order do whatever you want to do.

                              Order no - N6440D[protected]
                              +1 photos
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                                D
                                dhiraj gavit
                                from Ghumarwin, Himachal Pradesh
                                Jan 4, 2022
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                                Address: Kfc Mumbai Hill road bandra

                                First the delivery got delayed then the delivery person called he said he reached on the address he was in bandra West the address which I gave was in bandra East
                                He said he is not coming to deliver the order do whatever you want to do.
                                KFC India customer support has been notified about the posted complaint.
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                                  K
                                  karishma karishu
                                  Jan 3, 2022
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                                  Karishma P
                                  KFC India customer support has been notified about the posted complaint.
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                                    A
                                    Ahmed pasha Mohammed
                                    Jan 2, 2022
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                                    Resolved

                                    Order not received through kfc app

                                    I have placed online order through KFC app. The order is not received. Bad experience and there is no way to know what happened. I demand proper compensation for this kind of customer experience. Order no K169W56099...
                                    +1 photos
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                                    L
                                    Lydia Khiangte
                                    Jan 1, 2022
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                                    Website: online.kfc.co.in

                                    I try ordering food in the kfc online website and payed the money by Paytm wallet to sapphire foods india private limited and the money got deducted but the food is not ordered and is still in my cart! Here is a photo showing I paid with order id
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