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KFC India Complaints & Reviews

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Updated: Aug 8, 2026
Complaints 2792
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513
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2279
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KFC India reviews & complaints page 45

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S
Shamsher Ansari
Apr 7, 2022
Resolved
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Resolved

Address: 18 Building, Sunshine Villas Rahatni Rd, Shivar Chowk, Pimpri Chinchwad, Pune, Maharashtra 411027
Website: restaurants.kfc.co.in/kfc-pimpri-chinchwad-restaurants-pimpri-chinchwad-pune-35032/Home?utm_source=locator&utm_medium=googleplaces

On 31st March i placed an order at KFC spot18 store and paid the amount using UPI payment gateway. But the order didn't got placed upon escalation they told me that the amount will get refunded within 3 days. It's been over 7 days yet i have not received any refund. I have all the amount debit proof also i have raised this issue on thier email id. Taken several follow up on email and customer care number. Didn't refunded my money.
Apr 11, 2022
Complaint marked as Resolved 
KFC India customer support has been notified about the posted complaint.
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    A
    Alfin Lawrance
    from Navi Mumbai, Maharashtra
    Apr 7, 2022
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    I have Ordered Ultimate Saving Bucket Through KFC app from Seawoods, Nerul, Navi Mumbai Now. I made Payment Through UPI app Google Pay and Money Got Debited Successfully But it is not reflected in KFC app and Order is Not Confirmed.

    I need My Money Refund as soon as possible.

    Please Check My Attached Transaction Screenshot
    KFC India customer support has been notified about the posted complaint.
    Apr 07, 2022
    Updated by Alfin Lawrance     This is a not acceptable issue from KFC side because Money is also Paid and Order is not Confirmed. Fully Wasted My time in One order issue. I need my money back fastly
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      B
      Bhuvi12
      from Chennai, Tamil Nadu
      Apr 7, 2022
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      Address: Old Survey No 32/21, Mount Poonamallee Rd, Parthasarathy Nagar, Manapakkam, Chennai, Tamil Nadu 600125

      A staff at kfc mistreated me. She done this twice as I visited there.She is misbehaved with me and was attituded and not even asked sorry. I'm really disappointed. KFC should teach their staff that how should they behave with the customer and treat them equally.
      KFC India customer support has been notified about the posted complaint.
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        Y
        Y Reddy
        from Eluru, Andhra Pradesh
        Apr 6, 2022
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        Dips MRP:30rs
        But billed price 47.62rs+Tax
        Attached photos for your reference
        KFC India customer support has been notified about the posted complaint.
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        Not just dips ...Every food item in their menu costs high in the bill without tax .
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          D
          don sav
          Apr 6, 2022
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          Dear Team KFC

          As informed to you that it has been over a month and the balance refund of rs 388.99 has not yet been paid to me.
          Would like to know what are the possibilities of me getting back my money?
          Shocking that no one even bothers to respond. Your silence is deafening. Please let me know immediately on the refund. Would it be initiated this year or next year
          KFC India customer support has been notified about the posted complaint.
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            D
            don sav
            Apr 2, 2022
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            Dear Team

            It is almost a month and I am yet to receive the balance amount of Rs 688.99
            I have already informed that I had paid two payments of Rs 688.99 each and food was not delivered.
            While it took almost 3 weeks to get one refund, the 2nd one is still pending. Please let me know when can I expect to receive the balance amount of Rs 688.99
            I have already shared screenshots of payments done by me as well as a screenshot of one refund.
            Appreciate if the balance amount is sent to me without any further delay.
            KFC India customer support has been notified about the posted complaint.
            View replies
            Team KFC

            What are the possibilities of me getting my balance of Rs 688.99??
            It's more than a month and I am not sure why the balance refund has not yet been initiated.
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              J
              Joshika sri
              Apr 2, 2022
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              Address: Near Ramachandra
              Website: KFC.co.in

              I ordered 2 weeks back on the kfc app and I made payment though the Paytm and the money got deducted but I never got the refund. I spoke the manager he said it would reflect in my account in 5 days but it didn’t.
              KFC India customer support has been notified about the posted complaint.
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                K
                Kumar Saurabh Anand
                Apr 2, 2022
                Resolved
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                Resolved

                Address: At Ansal Plaza ,Near Pari Chowk , Greater Noida

                On 1 st April at 7:43 pm, I ordered a burger of rs : 104.01, Money Got deducted from my bank account through PAYTM UPI, but ordered was not placed . I want my refund back. I also talked at counter they told that money will refunded by tomorrow. still its not done.
                Kindly refund it soon.
                Screenshots are below of the transaction.
                Apr 6, 2022
                Complaint marked as Resolved 
                Money was credited into my account after few days.
                KFC India customer support has been notified about the posted complaint.
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                  P
                  pranaysunny
                  from Delhi, Delhi
                  Apr 2, 2022
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                  I placed an order at 10:56pm on 1st April with order value of 379.99. The amount got debited but the order was not placed. Despite money being transacted from the app itself, neither a confirmation message nor a refund message was given.
                  I need some action to be taken as soon as possible.
                  KFC India customer support has been notified about the posted complaint.
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                    J
                    Jangso Rongpharpi
                    Mar 25, 2022
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                    Address: Diphu Assam

                    I paid through google pay for an online delivery, and after amount got debited, i didn't get any confirmation mail or sms from KFC. Now I dont know where to check whether my order is placed or not. No order history in the KFC app too.
                    KFC India customer support has been notified about the posted complaint.
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                      D
                      Dodi Priscilla
                      from Pasighat, Arunachal Pradesh
                      Mar 25, 2022
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                      Address: Pasighat, East Siang, Arunachal Pradesh

                      I recently tried to place and order and I even fulfilled the payment however the money was debited from my account but the order was not completed.
                      KFC India customer support has been notified about the posted complaint.
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                        N
                        Nuke66
                        from Nagpur, Maharashtra
                        Mar 21, 2022
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                        Address: Eternity mall, variety square nagpur

                        Ordered online through swiggy, and got the order, it was cold, smelled bad, but most importantly the chicken popcorn was so tough that it's not chewable, unable to break it by hand,
                        Hot wings i ordered, we're the same.
                        KFC India customer support has been notified about the posted complaint.
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                          A
                          Aditya Moria
                          Mar 21, 2022
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                          Hi i made an order on 18th March via app... the order was placed and payment was made ..but wasn't delivered... kindly proceed with the refund ..below are the order details attached
                          KFC India customer support has been notified about the posted complaint.
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                            A
                            amitaguptas
                            Mar 21, 2022
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                            Address: https://online.kfc.co.in/
                            Website: online.kfc.co.in

                            Have ordered today from KFC website while on payment page I selectet Paytm to pay the amount but once the amount got deducted after that there payment page showing sorry for the inconveniences your order is cancelled and they haven't mentioned anything there about the refund policy, this is really pathetic from KFC I want my refund of ₹473/- ASAP.
                            KFC India customer support has been notified about the posted complaint.
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                              B
                              Bajghera
                              Mar 20, 2022
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                              Address: Amroha, Gajrula Bareilly

                              Bill no N5771|[protected]rest part is not printed)
                              Chk no 19695
                              Date of purchase:[protected]
                              Time of Invoice: 14:31:22 IST
                              Location of store: Amroha, Gajrula Bareilly 244235
                              Amout: Not Printed

                              Needed Invoice with Full Details
                              KFC India customer support has been notified about the posted complaint.
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                              Not yet resolved... A small requirement...An original invoice with the amout mentioned...
                              Very bad experience...
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                              Not yet resolved...A small requirement...An genuine invoice with amount mentioned...
                              Very bad experience indeed...
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                                G
                                geetabalodi
                                from Faridabad, Haryana
                                Mar 20, 2022
                                Resolved
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                                Resolved

                                Website: online.kfc.co.in

                                I have placed an order Rs. 513 via https://online.kfc.co.in/ KFC web but the order was not placed but the amount debited from the account.
                                The customer service is also not responding. The payment method was PAYTM QR scan.

                                I have attached the screenshot of the payment as well.

                                Please look into this and refund my amount ASAP.
                                May 9, 2022
                                Complaint marked as Resolved 
                                I got the refund. Thanks
                                KFC India customer support has been notified about the posted complaint.
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                                  S
                                  sks068
                                  from Delhi, Delhi
                                  Mar 20, 2022
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                                  Address: Kundli Sonepat Haryana

                                  I was visited on 20th March 2022 at Kundli Sonepat haryana KFC shop in this shop only 3 person available one person doing house keeping and also served food after half hours when my no came at countet iwant to give some order that items, it was saying that this items not available today and this is regular items the clean system are so poor so i retun with my family without any order
                                  KFC India customer support has been notified about the posted complaint.
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                                  Hi, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
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                                    N
                                    Nidhi_ry
                                    from Noida, Uttar Pradesh
                                    Mar 19, 2022
                                    Resolved
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                                    Resolved

                                    Address: Noida

                                    On 15th march 6:24pm I placed order on kfc app via paytm amounting to Rs. 1233. The money got debited but the order was not placed.
                                    Since then I have been calling kfc customer care but they are rejecting my calls. Pathetic service. Extremely disappointed.

                                    I have attached the screenshot of the transaction. Please look into this matter.
                                    Mar 23, 2022
                                    Complaint marked as Resolved 
                                    KFC India customer support has been notified about the posted complaint.
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                                      S
                                      Sinchana Sinchu
                                      Mar 19, 2022
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                                      Address: Forum mall koramangala

                                      I have order kfc prepaid amount also but i didn't recive my order as well reference I'd... I'll send you a screen shot which amount deducted from my account transferred to kfc of india
                                      KFC India customer support has been notified about the posted complaint.
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                                        R
                                        rahul4u
                                        from Patna, Bihar
                                        Mar 17, 2022
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                                        Address: Patna

                                        I have tired to place order through KFC website on 2nd March 2022. During payment order status got failed and amount RS 997 debited from my KFC eGift Card with Voucher Code: [protected]. I raised the complaint to KFC but they have not refunded my balance yet.
                                        I have given my all details as well.
                                        Name: Rahul Kumar
                                        MB: [protected]
                                        DOP: 02March2022
                                        Place:Patna
                                        KFC India customer support has been notified about the posted complaint.
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