KFC India Complaints & Reviews

Address: KFC. Vadodara Central. Vadodara

I had ordered for Wednesday offer for two bucket & paid Rs. 742.00 from my Paytm & went to got order but there is no order for me. Because they haven't gotten anything
But my payment has been cut from my account & I had complaint by mail also but till date not received my money back.
In the mail they have replied to solve my issue in 5 days. But it's still pending. No one is responding.

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Address: Trichy

According to KFC 7minutes express delivery, they should give one piece of Hot and Crispy chicken but they cheated me, when I asked about it, he replies me saying that this offer is not yet launched! I received my order after 17mimutes.

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Address: No 20 K Park street, Sir William Jones Sarani, Kolkata, West Bengal 700016

The Management of KFC
No 20 K Park street, Sir William Jones Sarani, Kolkata, West Bengal 700016

I Md Almas write this letter to inform you that, I have ordered kfc on May 21st 2022 and the timing was 04:36 PM When the money got debited from my account which was Rs - 515.99. But my Oder was not been placed, I have a Order ID-bd[protected]d-4758-9e8a-a1c25cd21613
UPI REF NO[protected]
Please do the needful asap.

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On 26th April 2022, I placed an order via KFC App of about Rs655/-.But the order was not processed upon which I call them up .The customer executive said because of some technical problem the amount was deducted and will be refunded within 12 to 15 days. i t is going to be almost a month since no refund has been initiated.
I have been calling there customer care end nos of times and they are replying that some one from the store will call up and the amount will be refunded. But till now call . Please Help me

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I ordered food through the KFC app and I paid money through GPay as requested. The online transaction was successful and money was debited but the order was not placed. It just says the items are still in your cart. I did not get my delivery and the order was not processed and I lost money to KFC. Please do the needful.

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Address: Pune

I ordered from KFC on 22nd May at 9:33, order no
N6483D[protected] But I didn’t receive my order . I paid via Paytm and the money is cut and on the kfc the order shows delivered.

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Address: Armor

I not order dips but he add dips I saw what is this he said this is GST amount and he argument to me

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Address: Armor

I not order dips but he add dips I saw what is this he said this is gst amount

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I have ordered food from the app and paid it from paytm app but the order has not been confirmed and my money has deducted from my account

May 24, 2022

Complaint marked as Resolved

The nearest restaurant contacted me themselves and refunded my money. Thanks

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Address: Sangli, Maharashtra.

At 10:50 am, 21st May 2022 I placed order from KFC official application by UPI method.

Details of transaction:
UPI transaction ID:[protected]
Google Transaction ID: CICAgOCb37mzWg

The amount got deducted but I neither received any acknowledgement of order placement nor any food.

I submitted a complaint on their feedback portal, but again no acknowledgement.

Desirable solution:
1. Refund the amount.
2. Disable order option for online customers on the app till the system is improved.

May 24, 2022

Complaint marked as Resolved

I got full refund in 2 days from the complaint placement.

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I have placed my order on 29th April 2022 via KFC App, Paid via gpay. Amount debited and order not placed. customer care executive raised complaint and told will get refunded in 10 days. it’s been 20 days and still not refunded.

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Address: Irinjhalakuda kfc trichur district

We buy kfc from irinjhalakuda branch kfc 2 pcs chicken today invoice no -[protected] .1 pcs small leg pcs and other pcs also small, and charged 328 total including mayonaise and fries medium .pls instruct guys regarding this based on bill and items as i am a regular consumer of kfc in banglore chennai etc

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Address: New Delhi

I selected my order from the kfc app and made payment from GPay app, the payment was successful and it got debited from my bank account, but my order did not get placed. I had to again make my order and pay again through zomato, because from the kfc app my order never got placed and I incurred this loss.
I want my money to be refunded ASAP. I am attaching the screenshots of my payment for your reference.
Date: 18 May 2022

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KFC Team,

We had your family bucket today at Krishna Nagar outlet it wasn't good at all while same was good at GIP Noida.
Pls look into it.

Regards,
Parvez

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Website: online.kfc.co.in

I ordered an ultimate savings bucket using kfc app today (18/05/2022 at 01:52 Pm) and payment using UPI portal (phonepe), The money got debited but the order has'nt been placed yet, Kindly look into it and issue the refund as soon as possible.

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The amount was debited but no order was placed when made through the KFC app.
Have been waiting for more than 72 hours for a refund.

The payment details are attached for your reference.

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Address: Korrume mall, Thane, Maharashtra, india

Dear sir,
Today i have visited to KFC outlet at Korume mall, Thane, Maharashtra, and order for KFC, and i have requested that I will pay by Gpay, but while paying on gpay billing time limit has over, but my gpay payment has done. But counter staff said we cannot porcess your order since your order payment not yet done, then again i have paid payment by Gpay on QR code which is done.
I have asked to your staff how i will ger my excess payment?they said you will be refund in 48hrs. But where is my mistake?why should I suffer. Nobody is bother about this
Please confirm how will be refund my excess payment and when?
Regards,
Sanjay more
[protected]

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Address: Kohima, Nagaland

I ordered on KFC APP and paid through Google pay twice but my order was declined and money debited twice, I repeatedly contacted the help desk and they assured my refund but still no action is being taken. It be my fault if I haven't contacted the customer care but I did my last and have contacted them more than 20(twenty) times than why am I not receiving my refund? Please help.

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Https://www.consumercomplaints.in/kfc-india-b100448#get-cl3185963

I got a msg asking to share my registered number which I did, but there seems to be 📌 drop silence on the refund.

Can someone from devyani and team please let me know whether there is any possibility of getting the refund.

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D

don sav

Jul 2, 2022

Team KFC
Tomorrow will complete 4 months and I am still waiting for my 2nd refund of rs 688.99
Could a brand like KFC really cheat its customers??????????
Devyani and team do let me know when can I expect to receive the 2nd refund.
Sharing screenshot of amounts paid and refund received.

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Address: Moosrambagh Hyderabad

The spicy burger was tasteless forcefully I was eating then i saw it on a wall if the food is not finger lickin good and when i ask for an exchange he refused to do it and he's forcing and telling me all the buns are different and all chicken taste is different what the hell is this behavior then why it is return on the wall of KFC
Ask for a free exchange if the food isn't finger licking good

KFC India Complaints & Reviews

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KFC India reviews & complaints page 42

My payment is debited but not getting order.

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KFC cheated me by 7minutes express promise

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False payment charged by Kfc

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Refund not initiated since last 28 days

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Order not confirmed but money deducted

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Placed an order, money was debited but order was not delivered

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Very Very Rash behavior and extra money collected

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Rash behavior and extra money collected

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Amount had been deducted from my account but it still shows order pending

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Paid for order Online but not delivered.

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KFC Order not placed but amount debited

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2 pcs chicken

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Order payment was successful, money debited but order not placed

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Worst taste of family pack

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Refund related issue in Kfc app

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Amount debited. No order placed.

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Payment done, but order not process, billing time over

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Refund not initiated

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2nd refund of rs 688.99 is pending since last 2-3 months

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KFC spicy burger

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