Claimed

KFC India Complaints & Reviews

1
Updated: Dec 17, 2025
Complaints 2737
Resolved
508
Unresolved
2229
Contacts

File a complaint to KFC India

Having problems with KFC India?

File a complaint and get it resolved by KFC India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

KFC India reviews & complaints page 42

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Seelam Srinivasareddy
Feb 22, 2022
Resolved
Report
Copy
Resolved

Hyderabad Telangana panjagutta Kfc store my name is srinivasa reddy we ordered chicken nugget biryani large but they gave us 50 grams of biryani we even called customer two times there is no response at all please take immediate action
Mar 28, 2022
Complaint marked as Resolved 
KFC India customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2022
KFC India Customer Care's response
Hi Seelam, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Akhil.98
    from Noida, Uttar Pradesh
    Feb 22, 2022
    Report
    Copy

    Address: Noida logix mall

    The worst chicken i have ever had the location is noida logix mall they gave me burnt and stale peices i complaint twice i replaced the item I request to please Kindly check Also the behaviour of the staff is not good
    +1 videos
    KFC India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Pridhi Bhatia
      from Udaipur, Rajasthan
      Feb 22, 2022
      Report
      Copy

      Address: Lake city mall, udaipur rajasthan

      Dear sir

      This complaint is regarding the stale food served at your udaipur franchise at lake city mall, udaipur.

      We are very old customer of kfc. Earlier too we raised this issue verbally.

      Chicken served was very hard and rubber like, totally juiceless...
      The zinger veg burger also was having stale burger bread...even the lettuce leaves were not fresh.

      Last year too we returned the chicken bucket. That order was routed through zomato.

      Kindly look into the matter as everytime this issue crops up.
      Hard earned money spent go waste, moreover emotions of the children are mainly plalyed on.
      +2 photos
      KFC India customer support has been notified about the posted complaint.
      8 o[censored]s in my family are down with food poisoning after consuming kfc burgers and chicken at the Bangalore Gopalan Mall outlet a couple of days back.Apparently a lot of friends also mentioned the same.
      All o[censored]s used to love kfc food and now we are contemplating on eating there.could you please look into the quality of food you serve your customers..
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        T
        Tanushree Malik
        Feb 20, 2022
        Aug 12, 2024
        This thread was updated on Aug 12, 2024
        Report
        Copy

        I am complaining about receiving unnecessary Messages from KFC India

        Address: Dwarka, sec 21 New Delhi

        Hi, today i.e. on 20th feb 2022
        I received a message from VM-KFCCHK Saying that my KFC express order is ready in three minutes 16 seconds And I can collect that order from a pick up counter of KFC showing the receipt which was with the name of my dad, I got in the link Given In the message itself, I think it was a fraud message and since I opened that message I am worried that it might hack my phone details because I didn’t order...
        +2 photos
        Helpful
        37 other people found this review helpful
        37 found this helpful
        6 Comments
        Report
        Copy
        A
        avishek2014
        from Ghaziabad, Uttar Pradesh
        Feb 20, 2022
        Report
        Copy

        My daughter had veg biriyani in the evening and since thqt night she is vomiting with loose motion. The quality was definitely no good. We struggling with our 7 year old who loved the rice bowl and now the biryani by KFC..but this was regrettably the last time that we got from KFC. Such a pau. To see our little angel in such a devastated condition!
        KFC India customer support has been notified about the posted complaint.
        Hi Avishek, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rushikrk
          from Thane, Maharashtra
          Feb 18, 2022
          Resolved
          Report
          Copy
          Resolved

          Payment issue

          Address: Korum Mall, UN R4, 3rd Flr, Food Court, Eastern Express Hwy, next to Cadbury, Thane West, Thane, Maharashtra 400606
          Website: Onlinekfc.co.in

          I had order in kfc via website on 05/02/2022 my order not placed but amout reduce from my account I had call number of time to customer care about it but there was no response from there side...
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          S
          Snehal PS
          Feb 17, 2022
          Report
          Copy

          Address: Triprayar y mall, Thrissur Kerala

          I ordered a 10 piece hot and crispy and 12 piece strips on 16/02/2022.From KFC outlet at ymall triprayar Thrissur. It was a take way order. When I opened the box once I reached i understood the quality of package. Just lifted the box and all the pieces fell into the carry bag. Later I counted I received only 9 pieces. I called the outlet and they bought the missing piece with some fries as a compliment after half hour. I didn't inform the quality of package because they might put some lame excuses. KFC is a multi national company, I hope team will keep up the standard of package too
          KFC India customer support has been notified about the posted complaint.
          Hi Snehal, sorry to make you feel this way. We’re always looking to improve, so we welcome you to share this feedback here: [protected]@yum.com.
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            radhika madan
            Feb 16, 2022
            Resolved
            Report
            Copy
            Resolved

            Address: no 9 st thomas road maharaja nagar palayamkottai tirunelveli

            Im madan kumar my age 43 i order @ KFC tirunelveli branch around 9;30 pm yesterday one zinger tandoori & piece hc broth was spoilt product i want to take a legal action against to this incent please im was sick after eating this product the the burger was given by rap ony not in the box..
            +7 photos
            Mar 26, 2022
            Complaint marked as Resolved 
            KFC India customer support has been notified about the posted complaint.
            Feb 16, 2022
            Updated by radhika madan
            Im madan kumar my age 43 i order @ KFC tirunelveli branch around 9;30 pm yesterday one zinger tandoori & piece hc broth was spoilt product i want to take a legal action against to this incent please im was sick after eating this product the the burger was given by rap ony not in the box..

            Verified Support
            Feb 21, 2022
            KFC India Customer Care's response
            Hi Madan, sorry to make you feel this way. We’re always looking to improve, so we welcome you to share this feedback here: [protected]@yum.com.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              from Kolkata, West Bengal
              Feb 15, 2022
              Resolved
              Report
              Copy
              Resolved

              Address: Kolkata

              My money deducted and refund still awaiting. Transaction date 11th Feb 2022.
              +1 photos
              Mar 26, 2022
              Complaint marked as Resolved 
              KFC India customer support has been notified about the posted complaint.
              Verified Support
              Feb 21, 2022
              KFC India Customer Care's response
              Hi, sorry to make you feel this way. We’re always looking to improve, so we welcome you to share this feedback here: [protected]@yum.com.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                from Kolkata, West Bengal
                Feb 14, 2022
                Report
                Copy

                Website: KFC

                I placed an order in KFC RB Connector, Kolkata through KFC app on 11th Feb 2022. But as per the order my amount was debited from net banking and order was not placed.
                On enquiry came to know that amount will get refunded within 24 to 48 hrs. But despite of 3 days the same has not received. Kindly look into the matter and arrange refund ASAP.
                +1 photos
                KFC India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  C
                  Cr7garg
                  Feb 14, 2022
                  Report
                  Copy

                  Address: Sector-15c, Chandigarh, India

                  Date: 14/02/2022
                  Order no. N5156D[protected]
                  My full meal was reheated and previously cooked with mild stinky smell. Had to throw in dustbin. As it was my first kfc order in India. It was total mess as compared to kfc in Kiev.
                  I request a full refund. I paid in cash.
                  KFC India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    Jharana Deoriya
                    Feb 13, 2022
                    Report
                    Copy

                    Address: Alpha One Mall Ahmedabad

                    I have ordered a Popcorn Chicken Biryani bucket which was served incomplete without the masala as well as french fries.
                    The same bucket I had in Delhi CP franchise on 10th Feb where all the items were included whereas in Alpha One mall Ahmedabad franchise on 13th Feb when I asked for the same they said it was may be the old menu.
                    Also with All Chicken box meal they didn't serve wings where the Alpha One Mall franchise served two hot chicken.
                    Upon asking the KFC staff they refused and said of old menu must have served it and this the new menu. How come with in two days the KFC menu can change. This is highly unrecommendable and I will not be comfortable to order anything from KFC as the staff are not well equipped with correct answers and not treating the customers queries with correct answer.
                    Yours competing market i.e. McDonalds are were serving better with good customer services with correct items as shared worldwide not just changing menu as with respect to city and places .
                    KFC India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Vickymevicky
                      from Kanchipuram, Tamil Nadu
                      Feb 12, 2022
                      Report
                      Copy

                      One of the worst experience I have had in my life . A series of discomforts don't ever visit this place. First they gave me a non veg burger instead of a veg one . Me being a vegetarian without noticing it I took a bite and when asked for a refund they said you took a bite we can't refund it . They gave a day old soggy French fries when asked to change that they didn't change it they put it in the frying oil and took the same fries back to us and one of the employees even took some fries from my container and ate it while looking at me .
                      KFC India customer support has been notified about the posted complaint.
                      Hi Vicky, sorry to make you feel this way. We’re always looking to improve, so we welcome you to share this feedback here: [protected]@yum.com.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        Tanushri Kamble
                        Feb 10, 2022
                        Report
                        Copy

                        I had ordered classic biryani combo (Nagpur). Description and pic showed large bucket of biryani, 2 pieces, 4 strips n beverage, with gravy. It also mentioned enough for 2-3 people. Order I received had a small bucket and the 2 pieces it showed, were also missing. I called up call center at kfc. It connected to Bangalore. Person said I will receive a call from Nagpur office, but I didn't received that as well. I called up back, I got same reply, but no call.
                        KFC India customer support has been notified about the posted complaint.
                        Feb 10, 2022
                        Updated by Tanushri Kamble
                        I had ordered classic biryani combo (Nagpur). Description and pic showed large bucket of biryani, 2 pieces, 4 strips n beverage, with gravy. It also mentioned enough for 2-3 people. Order I received had a small bucket and the 2 pieces it showed, were also missing. I called up call center at kfc. It connected to Bangalore. Person said I will receive a call from Nagpur office, but I didn't received that as well. I called up back, I got same reply, but no call.
                        Hello there, we're sorry for any unpleasant experience you've had with us. Please let us know more about what went wrong via email at [protected]@swiggy.in from your registered email address so that we can look into it and make this right for you.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          boletusam2
                          Feb 10, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Malakpet

                          I ordered zinger burger, medium fries, and 330ml Pepsi black can
                          I was missing the Pepsi can which was rs.57. I have attached order summary from zomato
                          +1 photos
                          Mar 14, 2022
                          Complaint marked as Resolved 
                          KFC India customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 11, 2022
                          KFC India Customer Care's response
                          Hi, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Deepjari
                            from Surat, Gujarat
                            Feb 10, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Surat
                            Website: Www.online.Kfc.co.in

                            I frequently visit kfc. Many times i found small flying insects inside restaurant.. And today i serve this insect with my food. Even they don't keep clean restaurant fastly.. When new customer comed. Kfc should serious about customer health and cleanliness inside restaurant.
                            +1 photos
                            +1 videos
                            Mar 22, 2022
                            Complaint marked as Resolved 
                            KFC India customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 11, 2022
                            KFC India Customer Care's response
                            Hi Deepjari, sorry to make you feel this way. We’re always looking to improve, so we welcome you to share this feedback here: [protected]@yum.com.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Nandi patil
                              from Bengaluru, Karnataka
                              Feb 9, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Orchid mall Gulbarga, Karnataka,india Kfc center

                              Kfc is totally tasteless and veg zingy burger and fries are totally waste of money🤑.just ate at Kfc Gulbarga Karnataka India. Plz provide customers good taste for the cost they pay you.
                              Mar 14, 2022
                              Complaint marked as Resolved 
                              KFC India customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 11, 2022
                              KFC India Customer Care's response
                              Apologies Nandi! Our first priority is that our customers have a great experience. Request you to share your feedback on [protected]@yum.com. We'll connect with you shortly.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                U
                                Upade
                                from Latur, Maharashtra
                                Feb 9, 2022
                                Report
                                Copy

                                I purchase water bottle of AQUAVESS 1 lit.. which cost me Rs. 50/- i got surprised after hearing price.. is it legal?
                                KFC India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Anu8888
                                  Feb 9, 2022
                                  Report
                                  Copy

                                  The order was placed online on[protected] and an amount of Rs.834.99 was deducted from my phone pay account but the product was not delivered and the amount is also not refunded.
                                  I had also attached the payment receipt.Please
                                  look towards this issue and also make necessary arrangements so that no one suffers from this in the future.
                                  +2 photos
                                  KFC India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 11, 2022
                                  KFC India Customer Care's response
                                  Hi Anu, sorry to make you feel this way. We’re always looking to improve, so we welcome you to share this feedback here: [protected]@yum.com.
                                  Feb 15, 2022
                                  Updated by Anu8888
                                  When will I get my refund?
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    BeBo Basha
                                    Feb 9, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: KFC in Kadapa, opposite unlimited store pin 516001

                                    I bought a water Bottle in KFC and they charged me 50 rs for the water bottle. I would like raise this complaint so that these exploitation will stop. Please take necessary action on them.
                                    +1 photos
                                    Mar 15, 2022
                                    Complaint marked as Resolved 
                                    KFC India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 11, 2022
                                    KFC India Customer Care's response
                                    Hi BeBo, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit