KFC India Complaints & Reviews

My daughter had veg biriyani in the evening and since thqt night she is vomiting with loose motion. The quality was definitely no good. We struggling with our 7 year old who loved the rice bowl and now the biryani by KFC..but this was regrettably the last time that we got from KFC. Such a pau. To see our little angel in such a devastated condition!

I had order in kfc via website on 05/02/2022 my order not placed but amout reduce from my account I had call number of time to customer care about it but there was no response from there side...

I ordered a 10 piece hot and crispy and 12 piece strips on 16/02/2022.From KFC outlet at ymall triprayar Thrissur. It was a take way order. When I opened the box once I reached i understood the quality of package. Just lifted the box and all the pieces fell into the carry bag. Later I counted I received only 9 pieces. I called the outlet and they bought the missing piece with some fries as a compliment after half hour. I didn't inform the quality of package because they might put some lame excuses. KFC is a multi national company, I hope team will keep up the standard of package too

Im madan kumar my age 43 i order @ KFC tirunelveli branch around 9;30 pm yesterday one zinger tandoori & piece hc broth was spoilt product i want to take a legal action against to this incent please im was sick after eating this product the the burger was given by rap ony not in the box..

My money deducted and refund still awaiting. Transaction date 11th Feb 2022.

I placed an order in KFC RB Connector, Kolkata through KFC app on 11th Feb 2022. But as per the order my amount was debited from net banking and order was not placed.
On enquiry came to know that amount will get refunded within 24 to 48 hrs. But despite of 3 days the same has not received. Kindly look into the matter and arrange refund ASAP.

Date: 14/02/2022
Order no. N5156D[protected]
My full meal was reheated and previously cooked with mild stinky smell. Had to throw in dustbin. As it was my first kfc order in India. It was total mess as compared to kfc in Kiev.
I request a full refund. I paid in cash.

I have ordered a Popcorn Chicken Biryani bucket which was served incomplete without the masala as well as french fries.
The same bucket I had in Delhi CP franchise on 10th Feb where all the items were included whereas in Alpha One mall Ahmedabad franchise on 13th Feb when I asked for the same they said it was may be the old menu.
Also with All Chicken box meal they didn't serve wings where the Alpha One Mall franchise served two hot chicken.
Upon asking the KFC staff they refused and said of old menu must have served it and this the new menu. How come with in two days the KFC menu can change. This is highly unrecommendable and I will not be comfortable to order anything from KFC as the staff are not well equipped with correct answers and not treating the customers queries with correct answer.
Yours competing market i.e. McDonalds are were serving better with good customer services with correct items as shared worldwide not just changing menu as with respect to city and places .

One of the worst experience I have had in my life . A series of discomforts don't ever visit this place. First they gave me a non veg burger instead of a veg one . Me being a vegetarian without noticing it I took a bite and when asked for a refund they said you took a bite we can't refund it . They gave a day old soggy French fries when asked to change that they didn't change it they put it in the frying oil and took the same fries back to us and one of the employees even took some fries from my container and ate it while looking at me .

I had ordered classic biryani combo (Nagpur). Description and pic showed large bucket of biryani, 2 pieces, 4 strips n beverage, with gravy. It also mentioned enough for 2-3 people. Order I received had a small bucket and the 2 pieces it showed, were also missing. I called up call center at kfc. It connected to Bangalore. Person said I will receive a call from Nagpur office, but I didn't received that as well. I called up back, I got same reply, but no call.

I ordered zinger burger, medium fries, and 330ml Pepsi black can
I was missing the Pepsi can which was rs.57. I have attached order summary from zomato

I frequently visit kfc. Many times i found small flying insects inside restaurant.. And today i serve this insect with my food. Even they don't keep clean restaurant fastly.. When new customer comed. Kfc should serious about customer health and cleanliness inside restaurant.

Kfc is totally tasteless and veg zingy burger and fries are totally waste of money🤑.just ate at Kfc Gulbarga Karnataka India. Plz provide customers good taste for the cost they pay you.

I purchase water bottle of AQUAVESS 1 lit.. which cost me Rs. 50/- i got surprised after hearing price.. is it legal?

The order was placed online on[protected] and an amount of Rs.834.99 was deducted from my phone pay account but the product was not delivered and the amount is also not refunded.
I had also attached the payment receipt.Please
look towards this issue and also make necessary arrangements so that no one suffers from this in the future.

I bought a water Bottle in KFC and they charged me 50 rs for the water bottle. I would like raise this complaint so that these exploitation will stop. Please take necessary action on them.

Money debited from my credit card on February 1st.But order was cancelled by merchant.But didn't get my debited money back.I need refund...

I order food from kfc app my money get deducted from my upi and order didnt take place i call customer care they tell me toh submit refund screenshot after that they told me you will get refund in 7 working day but i didnt get refund till know its more than 2 week

My order with kfc was not placed while the money was deducted from my account . I want my refund as soon as possible. It was not expected from kfc

This is an incident from KFC, Patel Nagar West, New Delhi -110008, India. On 24th November, 2021, I'd made a payment via UPI, amounting to Rs. 550, which got stuck in KFC's account as their system had crashed. I then had to pay again via cash.
They guaranteed me a refund in the next 1-2 weeks. When I again called them up for the refund after 17 days, they said that they had processed the refund 2-3 days before and also gave me the reference id. Till December end, this went on and I kept calling them to no avail & everytime I asked for my refund, they would ask me for my bank statement. I kept sending my bank statements till January end.
In between they said that it's showing that I've received the refund, but I hadn't. I even contacted my bank enquiring about the same.
In January end, they said that they've again initiated the refund and it will reach to me by 2nd February, 2022.
It never reached me yet again and when I again tried contacting them, they've stopped receiving my calls now.
Please look into this fraud committed openly by KFC & help me with this matter ASAP.
NAME - Sanghamitra Choudhury
Email id - [protected]@gmail.com
Phone - [protected]