KFC India Complaints & Reviews

I have ordered a meal from kf on 20/11/21 and i have paid 484 rupees. Unfortunately i have wrongly order other item which i expected. Within 5min i have informed cx service that i have order worngly. They said ur amount will be refunded within 3days.
The amiunt wasn't refunded . After one week i again called cx service and asked the reason they gave the contact number of branch and i have submitted all the details of transaction of...

I live in delhi and used the KFC app to order some food, I used google pay app. The money got deducted but the order was never placed. The same happened the second time I ordered. Called customer service and they said the money will be refunded in a few days. It still hasn't gotten refunded.

First incident-January 1, 2022 at 8:18pm
UPI transaction ID-CICAgOCR1O6SEA

second incident- January 20, 2022 at...

I visit kfc Noida gip he Surve stale chicken i waste my money revert my money please…… I give a complaint and her taste like biter and oily...

I have ordered through app at 8.00 pm and got messes will be delivered in 43 min after 5 min recieved mesage order was out for delivery at 8.10pm but still 9.00pm i havenot recieved my order and then I have called to kfc branch to enquiry they said that food is with them only and that message will be default sent by system such a worst tracking system is maintaining by multinatinal company it's shame to you...

Dear Sir/Madam,

Please find the order details below
order number - K323W16384
Date - Dec 7m 2021 at 4:20 pm

Delivery To
Suncity road B Block, P&T Colony, Suncity, Hyderabad, India
Payment - Credit Card
Order from
KFC Hyderabad - Suncity
Telangana

Bill Amount - 738.99

Complaint-
I am a resident of Suncity, sector - 54 Gurgaon,...

Yesterday I went to one of your KFC center I ordered Singles strip 3pcs and a Classic Zinger 1pcs (Invoice no-[protected], order no- K[protected] I told clearly that will take 15min for me to reach home so kindly make sure that the strips and zinger are cooked now but the staff didn't bothered about it and they served me food which was not at all warm, After 15min food was as cold as ice.
This store is located at OMAXE WORLD STREET...

Placed order at 0648pm but order delivered after an hour at 0715 pm The staff and manager were not responsive. The outlet and staff were unhygienic....

Today I had tried many times KFC by phone call but no one pick up the phone about 45 minutes this attitude was unacceptable.Then I was approached directly for ordering 3 bucket KFC Rs.1800 paid .Then your supplier do not know KFC rule Kindly take necessary action due to for doing business not good

Thank you for improving behavior!!!...

I’ve ordered ultimate bucket and one zinger burger in MKB nagar west Ave branch, and ordered id 3895. I’m missing cool drinks and 1 dip and I’ve try to contact branch manager through his mobile num [protected] for more than 30mins he is not picking up call....

I have received stale food from KFC palava city and got food poisoning ....

Hi,
I have placed an order on kfc mobile application from my mobile number [protected] .KFC app sugessted location Bengaluru-embasy tech village, I paid via paytm upi mode here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed. try to reach customer service many times but...

Sir
I ordered KFC through your KFC aap and made payment through Paytm for Rs 764/- ( Details are attached) on today at 7.14PM. I had some guests also that time and waited for 2hrs. I contacted to the customer care number . After some time a gentle man called me and collected some information. But not resolved my problem. Amount also debited my bank account. It is quite disappointed....

As i was ordering on 11 jan 2020, i choosen paytm upi for payment there transaction was successful but on kfc app i have seen a msg for seconds that order failed. And finally order not placed.

There is no proper kfc costumer care service.
Upi ref:[protected]

My contact no during order was [protected]

Kindly refund it soon. I m attaching screenshot of txn page from paytm...

Amount Deducted, order not placed
I placed an order yesterday with KFC in KFC application
My order was not placed and Amount was dedcuted
name: vennela Srinivas
Place : Bangalore, KFC phoenix market city
Through Paytm...

I placed my order which ultimately got canceled but they debited money from my account which I personally talked about there supervisor about it and they completely ignored it...

Had placed an order from the app on 28/10/2021, the order was not placed but the amount was debited from my account. It's been over 2 months and the amount is not refunded to me inspite of me providing all the necessary information they have asked for. Have attached the payment screenshot and the screenshots of communication with them....

I placed an order on KFC application from my registered number at KFC store in gangtok.
I paid via UPI mode here and payment was Debited but order not placed.
Attaching screenshot for your reference.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get the refund....

I Ordered Food in KFC DHARWAD, My Order ID is # K435W09070,
my complaint is that Still i have not recevied my order but in APP it showing that it is delivered... Also my Payment Method was CASH ON DELIVERY,
and also it was shown that it will Delivered within 9:10 PM... Now time is 9:40PM ... Please Take Action on this and Make My Order FREE of COST......

@kfc Today we purchased KFC from DL mahavir enclave New Delhi around 1:49pm. It was not properly cooked and without spices. It was a simple fry chicken with maida. Moreover, fry was uncooked. We tried kfc during last 3 months and it was of same kind.
Paper bag was smell rotten....

Dear KFC, your service manager of PHOENIX UNITED MALL ALAMBAGH is a bad person who misbehave with a customer. Plz make a action for him otherwise I will go to the consumer forum....