KFC India Complaints & Reviews

I had a bad experience yesterday (27th Feb 2022) with my order through KFC APP. Payment to Sapphire Foods India Limited was successful for Rs 484, however order was not placed. Tried contacting to customer Care 8 to 10 times but had a poor experience as they promised without any effect.

On 2/2/22, I did the payment for the order through google pay in KFC which is located in City Center, Guwahati Assam. The payment was shown as successful but the employee told me that the transaction has failed and they didn't receive the money. As the money is already debited from my bank account, I will get the refund in the next 2 to 5 working days. But till now the money is not refunded. Please look into the matter.

As i was ordering on 27 feb 2022, i choosen paytm wallet for payment there transaction was successful but on kfc app i have seen a msg for seconds that order failed. And finally order not placed.

i didn't got refund for this. Kindly help

order id-22c9cb[protected]e-801c-fdd7bbd9f4c0
wallet Txn id-[protected]

I placed order again with different mode of payment that order placed

Kindly refund it soon. I m attaching screenshot of txn page from paytm

It started with having a car ordering a big order and worker sounded frustrated/annoyed with order. Car moves up and I wait another 5 minutes at order window (which is fine since the previous order was big, completely understand). Proceed with my order, regular number 11 ( the 5 piece) and MTN dew to drink. Get up to counter and states card only. There were no signs anywhere and never let me know at the order window. Told her I didn't have a card and proceeded to find exact change. She would then vent to coworkers about the previous order while having an attitude ( which I do understand, I manage a Jets pizza and know how rude/awful/annoying people are). Finally received food, got home and saw o received a 3 piece instead of 5 piece. Worker never gave me reciept ( l thought I saw her put into the bag, I guess it was just napkins). Called the store about what happened asking for either compensation for the difference in price or get a credit under phone number. They declined and said I needed receipt. Bad experience over all and will not be returning to KFC/that establishment again.

So today i ordered chickenpopcorn from wavemall jmu n instead got chickenpopcorn with feathers . Shame on you guys

I paid a amount of Rs.434 with paytm but in KFC app my order was not placed . So I want my money refund.

I did a payment on 16 of feb through UPI .
Money got deducted from my account but order didnt got placed because there were a problem with your UPI service . I talked to outlet official he said me money will reflect into my account within 7 days . But till now i did not got my money back . So kindly help me regarding the issue .

Hi i have ordered in kfc, my money got debited but my order was not placed, can u pls refund my money

KFC has sent me N number of messages regarding non veg food orders which havent been ordered by me that too from different parts in india. On speaking to them on call they bluntly say that "we dont have contact numbers of franchisees". Is this a joke or what . I being a JAIN(pure vegetarian) by Caste has hit me in a very bad way and seeing such messages there has been severe unrest in my family, considering(messages) that i have been consuming this food. I have been mentally tortured by kfc in such a way. Kindly find the attached photos of the sms recieved by ktc

Sir I had purchased burger from KFC thiruvalla.. In the bill it is written 10 percent off on next purchase.. But these people not giving me that... Then why write 10 percent off

I ordered 8 piece chicken with 2 sides I got 2 coleslaw as both sides plus 5 mashed potatoes with 2 gravy's. When I got home 5 individual mashed potatoes with gravy. So I had to go back to KFC in montevallo, Alabama. And order more mashed potatoes cause the order wasn't right. Then when I got home the second time and while I was eating there was hairs all over my food.

On ordering a zinger burger Tandoori zinger meal at Devyani International, Bibi wala chowk I was amazed to see that the chicken patty was not even half the size of the burger, I brought the same to the notice of the staff reluctantly they changed the item but to my amazement it was refried and chicken had become hard with lot of crust. Poor show KFC

I placed an order worth Rs 1485 via Paytm in KFC Allahabad P Square Mall, Civil Lines, Allahabad, and the payment got deducted but the QR code from the payment machine timed out but the payment was already deducted from my account.
There was no status regarding the payment from the KFC.
So I want to get the amount refunded back to my account.
P.S. I have attached the Payment slip.

Placed order for kfc order not confirmed but money got deducted

Dear KFC team,
I’m fond of KFC and I like the KFC very much, but this time your Crew named Santosh made my meal awful by his rude attitude, as per the Terminal 3 Delhi KFC, I’m supposed to get 20% discount, he denied and I asked the reason so he denied to provide me the same.
I request you to kindly look into this matter seriously and teach him how to talk to the guests.
This type of employee are ruining image of KFC.

Order id 97135
Date 23/02/2022
Food not delivered
Sending mail as delivered
No response to phone calls
Cheating customers

Order id 97135
Food not delivered
Showing delivered
Date 22/02/2022
No response
Deleting reviews of mine in app
Worst fellows

I ordered 1×Wednesday strips bucket and 1× coffee mousse cake and already paid via PayTM.I kept getting messages from KFC that my order is confirmed and my order is under process and that my order has been dispatched and will be delivered shortly but it’s been more than an hour and my order is not yet delivered and I already got a message asking me to give feedback.Worst part is that I can’t even track my order or contact KFC as all their numbers say “temporarily out of service” when I try to call them.

The item was smell really bad and it was having a black dark spot in each of the leg pieces that I couldn’t eat tht piece . Kindly send me the new item or refund instead it was worthless order

I have ordered large popcorn and they will give less in that and leg pieces are not boiled properly that is half boiled