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KFC India Complaints & Reviews

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Updated: Dec 17, 2025
Complaints 2737
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508
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2229
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KFC India reviews & complaints page 50

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S
Sarthak 19
Nov 20, 2021
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Address: Shraddha sawant/A-101/Laxmi park-2 Bldg4, Laxmi park-2 , Lokmanya nagar, Thane
Website: [email protected]

I had ordered chicken rice bowl I had not received rice
KFC India customer support has been notified about the posted complaint.
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    U
    user@23489
    Nov 20, 2021
    Resolved
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    Resolved

    Website: online.kfc.co.in

    I paid kfc on my order worth rs.543.01 on 5 oct during 4.48pm
    but didnt recieve my order when i called kfc customer service on this number[protected] they said that they would refund my money within 15-20 days but today is 20 november 2021 still didnt recieve my refund from kfc very bad customer service
    Dec 26, 2021
    Complaint marked as Resolved 
    KFC India customer support has been notified about the posted complaint.
    Verified Support
    Nov 22, 2021
    KFC India Customer Care's response     Hi, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
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      S
      Snehasaji
      Nov 20, 2021
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      Address: Kollam, kadappakada kfc outlet

      Yesterday i visited a kfc franchise in kollam the qality of the food is totally dissapointed me i gave 1200rs for my order and this is huge loss for me because of the quality of the food they did not gave me freshly prepared food. They gave me the chicken that they have already prepared and taste of the food is completely dissappointed me especially the burger the burger bun stick like gum on my mouth
      KFC India customer support has been notified about the posted complaint.
      View replies
      Apologies! Our first priority is that our customers have a great experience. Request you to share your feedback on [protected]@yum.com. We'll connect with you shortly.
      Reply
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        S
        Sudhakar18081984
        Nov 19, 2021
        Resolved
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        Hi,

        I had to take my son to KFC today for a lunch and was very disappointed with the way i was fooled as a customer. I had a Classic Zinger meals, and Popcorn and paid full payments as mentioned in the menu. However the store person said the fries are getting prepared and asked me to wait for 2 minutes.

        This is where i was fooled and did not realize that they never had fries and were pretending to act stating 2 minutes. I went to check several times but the answer was 2 minutes. Finally i never received the fries and finally when i was frustrated with their behavior the store manager then tells me that they never had a fries availability but billed me the same.

        I had to return with a lot of disappointment that such a big restaurant like KFC can fool the customers easily. I know it was not just me but several others were as well disappointed.

        My Invoice Number [protected]
        Token No 7868
        Jan 10, 2022
        Complaint marked as Resolved 
        KFC India customer support has been notified about the posted complaint.
        Verified Support
        Nov 22, 2021
        KFC India Customer Care's response         Apologies! Our first priority is that our customers have a great experience. Request you to share your feedback on [protected]@yum.com. We'll connect with you shortly.
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          B
          Bushra Choudhary
          Nov 18, 2021
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          Address: Preet vihar, kfc

          I ordered zinger tandoori box (non veg) and didn't get my hot wings!
          KFC India customer support has been notified about the posted complaint.
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            R
            Roopat
            from Davangere, Karnataka
            Nov 18, 2021
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            Good evening
            I placed an order on kfc application from my registered number [protected] at kfc store
            I paid via upi mode here payment debited but order not placed.
            Attaching screenshot for your reference.
            Please look into it and make the refund as soon as possible.
            Payment debited from account but order was not placed.
            Please help me to resolve the issue and help me to get refund
            My contact number is [protected]
            +1 photos
            KFC India customer support has been notified about the posted complaint.
            Dec 01, 2021
            Updated by Roopat             Can please update on above complaint submitted
            Verified Support
            Dec 02, 2021
            KFC India Customer Care's response             Hi Roopat, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
            Dec 03, 2021
            Updated by Roopat             Amount got refunded .
            Thanku for the response.
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              K
              King Carlo
              Nov 17, 2021
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              Resolved

              I was ordering online from the KFC website.
              I did the payment using GPay and money got deducted, but the order did not get placed.
              I want my money refunded.
              +1 photos
              Nov 23, 2021
              Complaint marked as Resolved 
              My issue got resolved
              KFC India customer support has been notified about the posted complaint.
              Nov 17, 2021
              Updated by King Carlo               My mobile no. -[protected]
              e-mail: [protected]@gmail.com
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                A
                Aunshuman Saha
                Nov 17, 2021
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                Address: Mumbai, Goregaon, Oberoi mall

                I bought a classic zinger box which should ideally contain a zinger burger, two hot and crispy chicken, fries and a coke. I did not recieve two crispy chicken, instead I received two small chicken wings and soggy fries. Literally no value for my money. Kindly look into this.
                KFC India customer support has been notified about the posted complaint.
                View replies
                Hi Aunshuman, this should not have happened. We ensure the right customer experience for all our products. Please share your feedback on [protected]@yum.com and we will look into it.
                Reply
                Gurindermore's reply, Nov 25, 2021
                Plz look my oder too my balance deducted
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                  J
                  Jayalakshmi Perumal
                  Nov 16, 2021
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                  Missing of food items

                  Address: Shop No. 124, SN, Namasivaya Chetty St, Pudumanaikuppam, Royapuram, Chennai, Tamil Nadu 600013
                  Website: restaurants.kfc.co.in/kfc-royapuram-restaurants-royapuram-chennai-110388/Home?utm_source=locator&utm_medium=googleplaces

                  I had ordered a Ultimate savings bucket (combo) and a regular popcorn chicken from KFC Royapuram, (15/11/2021) through zomato.
                  The order didn't have the side dips and beverages that it supposed to have along with the combo. This type of issue has happened to me for the second time consequently from the same branch.
                  To make myself more clear about this issue, the first time I meet with this issue the branch manager requested...
                  +3 photos
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                  C
                  Capt Ajit Kumar Das
                  from Bengaluru, Karnataka
                  Nov 15, 2021
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                  Address: Marathahalli Bangalore

                  The order was not executed by KFC Marathahalli More outlet on 30 June2021 and remains to be settled for Rs984/- despite case no.#00613738 dt 25/08/21
                  KFC India customer support has been notified about the posted complaint.
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                    P
                    Punitaaaaa
                    Nov 14, 2021
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                    Address: Bangalore

                    My order was not placed but the money was debited..kindly refund the money asap
                    +1 photos
                    KFC India customer support has been notified about the posted complaint.
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                      M
                      mmahendra14
                      Nov 10, 2021
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                      Resolved

                      Address: Mathikere Bangalore
                      Website: KFC mobile app

                      I have placed an order from KFC mobile app and made payment via Gpay.
                      Money got deducted but order not placed.

                      I tried calling KFC customer care it never gets connected so pathetic.

                      Can you please refund my amount.
                      +1 photos
                      Dec 14, 2021
                      Complaint marked as Resolved 
                      KFC India customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 12, 2021
                      KFC India Customer Care's response                       Hi, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
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                        R
                        Raghuraj Dayal
                        from NEW DELHI, Delhi
                        Nov 10, 2021
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                        Address: 10/1 NEHRU ENCLAVE EAST, KALKAJI EXTN.,, KALKAJI

                        On 8th Oct 2021, I visited KFC outlet at Gajraula, UP, on the Moradabad- Delhi Highway. ( on the left side while coming to Delhi)

                        The toilets were very dirty plus the choice available of food items extremely limited.

                        It looked like an outlet abandoned by the KFC parent company

                        We then went to another restaurant instead of KFC

                        Please do something, as KFC reputation is at stake

                        Raghuraj Dayal
                        [protected]
                        KFC India customer support has been notified about the posted complaint.
                        View replies
                        Apologies, Raghuraj! Our first priority is that our customers have a great experience. Request you to share your feedback on [protected]@yum.com. We'll connect with you shortly.
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                          A
                          ankita mondal07
                          Nov 9, 2021
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                          Address: Bhawanipur , Kolkata

                          Dear Team,
                          Today I visited kfc store at Lake mall, Kolkata, West Bengal. I ordered 1 classic zinger box. Staff of kfc swip my atm card twice but she said that internet issue, payment fail again she took my credit card and swip then she confirmed me that payment is successful. But after few minutes I checked my savings account .. amount is deducted from my bank account. I payed twice for 1 classic zinger box. Rs.278.99 from my savings account and again from my credit card payed RS. 278.99 for only 1 classic zinger box. I want to back my amount as soon as possible.

                          I visited kfc from my childhood but still I am not facing issue like this. Please do the needful and revert my balance.

                          Thanks & regards
                          Ankita Mondal
                          KFC India customer support has been notified about the posted complaint.
                          View replies
                          Apologies Ankita! Our first priority is that our customers have a great experience. Request you to share your feedback on [protected]@yum.com. We'll connect with you shortly.
                          Reply
                          ankita mondal07's [Complaint's author] reply, Nov 11, 2021
                          As per KFC staff he said that amount will be credited within 48 hours. 48 hours has been passed ..Almost 3days over I am not getting money. What should I do now? Now KFC is become e cheat fund? I want my money back. I am a student .. I don't have to much to time to follow up on this.
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                            P
                            PATTI HEMA VARDHAN
                            Nov 9, 2021
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                            Resolved

                            Did payment through Kfc App but the orderd didn't get placed. It has been 5 days but the refund wasn't done.
                            +1 photos
                            Dec 15, 2021
                            Complaint marked as Resolved 
                            KFC India customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 10, 2021
                            KFC India Customer Care's response                             Hi, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
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                              M
                              Mathing Zingkhai
                              Nov 6, 2021
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                              Address: Dimapur, Nagaland

                              Quality of Zinger Burger isn't as advertised as shown in the menu or picture. The burger who prepared it was as if they were in a rush, I felt like they added a lil squeeze of mayo on both sides of the bun, an uneven shapeless piece of chicken and the best part was the lettuce. I believe the one single small leaf of lettuce was used for two burgers, it looked as though the lettuce didn't want to be inside the buns. Overall experience, very bad. This current location was opened a few days back and was hoping to have a great food. Very disappointed.
                              +1 photos
                              KFC India customer support has been notified about the posted complaint.
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                                R
                                Reshma15
                                from Kollam, Kerala
                                Nov 5, 2021
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                                Address: Polayathode, kollam

                                On 4th of Nov we ordered a pack of 20 PC's of chicken and other items from kfc, polayathode, and paid almost Rs 2500 . We were asked to wait until they packed the order and once done they called us and cross checked the bill and gave us the pack. On Reaching home we were surprised to see that we were given only 12 pieces of chicken and no other additional orders were included. We are given a packed baggage which we don't open and check at the counter relying on the counter staff. Our acquaintance also faced the same issue earlier. This has to be resolved immediately as we feel like being looted as the requested service is not provided.
                                KFC India customer support has been notified about the posted complaint.
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                                  K
                                  Kandi Srinivasreddy
                                  Nov 4, 2021
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                                  The ac's are switched off and the tables are left of with the food... No neatness is maintained... Even if complained.. there is no reply...or response
                                  KFC India customer support has been notified about the posted complaint.
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                                    A
                                    Angirekula Phaneendra
                                    Nov 3, 2021
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                                    Address: 14H/606, sangharsh nagar, powai, Andheri, Mumbai, 400072

                                    Hello sir/madam I ordered online food from kfc delivery app for which money was deducted 2 times from my account but no order placed

                                    I talked to the kfc executive but they don't took any cognizance
                                    Kindly look into this asap
                                    Contact no [protected]
                                    KFC India customer support has been notified about the posted complaint.
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                                      R
                                      roopesh jain
                                      Nov 3, 2021
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                                      Address: No 5434, No 1, Jnmc Campus, Dr BR Ambedkar Road, Neharu Nagar, Dharwad, Karnataka 580001

                                      Sir/Madam,

                                      Refer to my order ref ID[protected] which is placed through swiggy on 29.10.2021 was cancelled by KFC No 5434 No-1 nehru nagar dharwad branch for unable trace out the given address in swiggy. Pl note that delivery boy who is deployed for delivering the item is new to this location & he is not having the exact location information. due to that my refund also not done & order has been cancelled by this KFC branch with the reason that delivery address not traceable. Pl deliver the order or initiate for refund else I am complaining this with all proof of document to consumer court. I hope you will understand the issue & will respond accordingly.
                                      T/R
                                      RKJ
                                      Mob no-[protected]
                                      KFC India customer support has been notified about the posted complaint.
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