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KFC India Complaints & Reviews

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Updated: Oct 25, 2025
Complaints 2733
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508
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2225
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KFC India reviews & complaints page 50

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R
Roopat
from Davangere, Karnataka
Nov 18, 2021
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Good evening
I placed an order on kfc application from my registered number [protected] at kfc store
I paid via upi mode here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refund
My contact number is [protected]
+1 photos
KFC India customer support has been notified about the posted complaint.
Dec 01, 2021
Updated by Roopat Can please update on above complaint submitted
Verified Support
Dec 02, 2021
KFC India Customer Care's response Hi Roopat, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
Dec 03, 2021
Updated by Roopat Amount got refunded .
Thanku for the response.
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    K
    King Carlo
    Nov 17, 2021
    Resolved
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    Resolved

    I was ordering online from the KFC website.
    I did the payment using GPay and money got deducted, but the order did not get placed.
    I want my money refunded.
    +1 photos
    Nov 23, 2021
    Complaint marked as Resolved 
    My issue got resolved
    KFC India customer support has been notified about the posted complaint.
    Nov 17, 2021
    Updated by King Carlo     My mobile no. -[protected]
    e-mail: [protected]@gmail.com
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      A
      Aunshuman Saha
      Nov 17, 2021
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      Address: Mumbai, Goregaon, Oberoi mall

      I bought a classic zinger box which should ideally contain a zinger burger, two hot and crispy chicken, fries and a coke. I did not recieve two crispy chicken, instead I received two small chicken wings and soggy fries. Literally no value for my money. Kindly look into this.
      KFC India customer support has been notified about the posted complaint.
      View replies
      Hi Aunshuman, this should not have happened. We ensure the right customer experience for all our products. Please share your feedback on [protected]@yum.com and we will look into it.
      Reply
      Gurindermore's reply, Nov 25, 2021
      Plz look my oder too my balance deducted
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        J
        Jayalakshmi Perumal
        Nov 16, 2021
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        Missing of food items

        Address: Shop No. 124, SN, Namasivaya Chetty St, Pudumanaikuppam, Royapuram, Chennai, Tamil Nadu 600013
        Website: restaurants.kfc.co.in/kfc-royapuram-restaurants-royapuram-chennai-110388/Home?utm_source=locator&utm_medium=googleplaces

        I had ordered a Ultimate savings bucket (combo) and a regular popcorn chicken from KFC Royapuram, (15/11/2021) through zomato.
        The order didn't have the side dips and beverages that it supposed to have along with the combo. This type of issue has happened to me for the second time consequently from the same branch.
        To make myself more clear about this issue, the first time I meet with this issue the branch manager requested...
        +3 photos
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        C
        Capt Ajit Kumar Das
        from Bengaluru, Karnataka
        Nov 15, 2021
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        Address: Marathahalli Bangalore

        The order was not executed by KFC Marathahalli More outlet on 30 June2021 and remains to be settled for Rs984/- despite case no.#00613738 dt 25/08/21
        KFC India customer support has been notified about the posted complaint.
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          P
          Punitaaaaa
          Nov 14, 2021
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          Address: Bangalore

          My order was not placed but the money was debited..kindly refund the money asap
          +1 photos
          KFC India customer support has been notified about the posted complaint.
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            M
            mmahendra14
            Nov 10, 2021
            Resolved
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            Resolved

            Address: Mathikere Bangalore
            Website: KFC mobile app

            I have placed an order from KFC mobile app and made payment via Gpay.
            Money got deducted but order not placed.

            I tried calling KFC customer care it never gets connected so pathetic.

            Can you please refund my amount.
            +1 photos
            Dec 14, 2021
            Complaint marked as Resolved 
            KFC India customer support has been notified about the posted complaint.
            Verified Support
            Nov 12, 2021
            KFC India Customer Care's response             Hi, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
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              R
              Raghuraj Dayal
              from NEW DELHI, Delhi
              Nov 10, 2021
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              Address: 10/1 NEHRU ENCLAVE EAST, KALKAJI EXTN.,, KALKAJI

              On 8th Oct 2021, I visited KFC outlet at Gajraula, UP, on the Moradabad- Delhi Highway. ( on the left side while coming to Delhi)

              The toilets were very dirty plus the choice available of food items extremely limited.

              It looked like an outlet abandoned by the KFC parent company

              We then went to another restaurant instead of KFC

              Please do something, as KFC reputation is at stake

              Raghuraj Dayal
              [protected]
              KFC India customer support has been notified about the posted complaint.
              View replies
              Apologies, Raghuraj! Our first priority is that our customers have a great experience. Request you to share your feedback on [protected]@yum.com. We'll connect with you shortly.
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                A
                ankita mondal07
                Nov 9, 2021
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                Address: Bhawanipur , Kolkata

                Dear Team,
                Today I visited kfc store at Lake mall, Kolkata, West Bengal. I ordered 1 classic zinger box. Staff of kfc swip my atm card twice but she said that internet issue, payment fail again she took my credit card and swip then she confirmed me that payment is successful. But after few minutes I checked my savings account .. amount is deducted from my bank account. I payed twice for 1 classic zinger box. Rs.278.99 from my savings account and again from my credit card payed RS. 278.99 for only 1 classic zinger box. I want to back my amount as soon as possible.

                I visited kfc from my childhood but still I am not facing issue like this. Please do the needful and revert my balance.

                Thanks & regards
                Ankita Mondal
                KFC India customer support has been notified about the posted complaint.
                View replies
                Apologies Ankita! Our first priority is that our customers have a great experience. Request you to share your feedback on [protected]@yum.com. We'll connect with you shortly.
                Reply
                ankita mondal07's [Complaint's author] reply, Nov 11, 2021
                As per KFC staff he said that amount will be credited within 48 hours. 48 hours has been passed ..Almost 3days over I am not getting money. What should I do now? Now KFC is become e cheat fund? I want my money back. I am a student .. I don't have to much to time to follow up on this.
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                  P
                  PATTI HEMA VARDHAN
                  Nov 9, 2021
                  Resolved
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                  Resolved

                  Did payment through Kfc App but the orderd didn't get placed. It has been 5 days but the refund wasn't done.
                  +1 photos
                  Dec 15, 2021
                  Complaint marked as Resolved 
                  KFC India customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 10, 2021
                  KFC India Customer Care's response                   Hi, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
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                    M
                    Mathing Zingkhai
                    Nov 6, 2021
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                    Address: Dimapur, Nagaland

                    Quality of Zinger Burger isn't as advertised as shown in the menu or picture. The burger who prepared it was as if they were in a rush, I felt like they added a lil squeeze of mayo on both sides of the bun, an uneven shapeless piece of chicken and the best part was the lettuce. I believe the one single small leaf of lettuce was used for two burgers, it looked as though the lettuce didn't want to be inside the buns. Overall experience, very bad. This current location was opened a few days back and was hoping to have a great food. Very disappointed.
                    +1 photos
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                      R
                      Reshma15
                      from Kollam, Kerala
                      Nov 5, 2021
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                      Address: Polayathode, kollam

                      On 4th of Nov we ordered a pack of 20 PC's of chicken and other items from kfc, polayathode, and paid almost Rs 2500 . We were asked to wait until they packed the order and once done they called us and cross checked the bill and gave us the pack. On Reaching home we were surprised to see that we were given only 12 pieces of chicken and no other additional orders were included. We are given a packed baggage which we don't open and check at the counter relying on the counter staff. Our acquaintance also faced the same issue earlier. This has to be resolved immediately as we feel like being looted as the requested service is not provided.
                      KFC India customer support has been notified about the posted complaint.
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                        K
                        Kandi Srinivasreddy
                        Nov 4, 2021
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                        The ac's are switched off and the tables are left of with the food... No neatness is maintained... Even if complained.. there is no reply...or response
                        KFC India customer support has been notified about the posted complaint.
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                          A
                          Angirekula Phaneendra
                          Nov 3, 2021
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                          Address: 14H/606, sangharsh nagar, powai, Andheri, Mumbai, 400072

                          Hello sir/madam I ordered online food from kfc delivery app for which money was deducted 2 times from my account but no order placed

                          I talked to the kfc executive but they don't took any cognizance
                          Kindly look into this asap
                          Contact no [protected]
                          KFC India customer support has been notified about the posted complaint.
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                            R
                            roopesh jain
                            Nov 3, 2021
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                            Address: No 5434, No 1, Jnmc Campus, Dr BR Ambedkar Road, Neharu Nagar, Dharwad, Karnataka 580001

                            Sir/Madam,

                            Refer to my order ref ID[protected] which is placed through swiggy on 29.10.2021 was cancelled by KFC No 5434 No-1 nehru nagar dharwad branch for unable trace out the given address in swiggy. Pl note that delivery boy who is deployed for delivering the item is new to this location & he is not having the exact location information. due to that my refund also not done & order has been cancelled by this KFC branch with the reason that delivery address not traceable. Pl deliver the order or initiate for refund else I am complaining this with all proof of document to consumer court. I hope you will understand the issue & will respond accordingly.
                            T/R
                            RKJ
                            Mob no-[protected]
                            KFC India customer support has been notified about the posted complaint.
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                              F
                              Fathimadn
                              from Kannur, Kerala
                              Nov 3, 2021
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                              Address: KFC RBD Kannur , kerala
                              Website: Kfc App

                              It’s very disappointed thing that ever happened in kfc ..I payed from kfc app in net banking method in paytm..after the payment I don’t received the order confirmation message or mail ..my money is gone ..I think kfc app is scam..u are responsible for this ..I need refund for what I payed ..let me share u the payment details that I done ..
                              +1 photos
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                                D
                                Dhanashri Tumari
                                from Bengaluru, Karnataka
                                Nov 2, 2021
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                                I ordered meal from kfc using the help o[censored]pi i made the payment the amount got deducted but didnt receive the confirmation of the order as well. please look into this matter as my money has not been credited back.
                                KFC India customer support has been notified about the posted complaint.
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                                  P
                                  ponsmedia
                                  from Chennai, Tamil Nadu
                                  Nov 1, 2021
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                                  Uncooked spoiled food delivered by KFC Vadapalani
                                  KFC India customer support has been notified about the posted complaint.
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                                  Hi, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
                                  Reply
                                  Hi, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
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                                    K
                                    KARUNAKAR REDDY KOTHA
                                    Nov 1, 2021
                                    Resolved
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                                    Resolved

                                    I ordered a rs 790/- bucket for home delivery on yesterday 8:00pm. I made a payment using upi id and payment was completed by the name of devyani (Paytm[protected]@paytm) and upi transaction Id was[protected].
                                    But my order wasn’t placed. I was given a complaint by call to customer care number the complaint number is K[protected].
                                    Dec 3, 2021
                                    Complaint marked as Resolved 
                                    KFC India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 02, 2021
                                    KFC India Customer Care's response                                     Hi, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
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                                      N
                                      Naveen Bhargav Nakkala
                                      Oct 31, 2021
                                      Resolved
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                                      Resolved

                                      Kfc outlets are not accepting sodexo

                                      Address: Forum sujana mall , Hyderabad

                                      Sodexo has partnered with Sodexo in 2018, but still why executives are not accepting sodexo card while paying for the order. They are making rude comments and passing obscenities when we asked why they were not accepting the Sodexo card.
                                      The main purpose of Sodexo is to be used for purchase of food. I want to know why the forum mall branch kfc and Sarath city mall kfc are not accepting sodexo. If it is not resolved I'll raise a compliant...
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