Claimed

KFC India Complaints & Reviews

1
Updated: Jul 9, 2026
Complaints 2787
Resolved
513
Unresolved
2274
Contacts

File a complaint to KFC India

Having problems with KFC India?

File a complaint and get it resolved by KFC India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

KFC India reviews & complaints page 44

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
akashyap060422
Apr 23, 2022
Report
Copy

Order #K475W01247
On 6/04/22, I ordered,
1. All chicken box
2. 2 Veg Krispy Burgers
from KFC, Diphu, Karbi Anglong, payment of Rs 1095.98 already paid online, but later the staff told that they do not have the ingredients for the 2 Burgers, so I was asked to cancel the order(payment done) and was told that refund will happen in a week but it has not happen till now 17 days from the day of order. So I request to look into the matter, please.
KFC India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    RSingh9189
    from Navi Mumbai, Maharashtra
    Apr 22, 2022
    Report
    Copy

    Address: Mumbai City, Maharashtra

    I got the below SMS and for the order that I never placed., Why my number is used for someone else order.
    did someone used my number for his order to avoid his expense record?
    Why and how did this happen. ?
    Yay! Your KFC order number [protected] is confirmed. Hot & Crispy food will be ready for express pick up in 7 minutes.
    KFC India customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sam Batra
      Apr 18, 2022
      Report
      Copy

      Hi,

      I placed order through KFC website, payment got deducted but order was not placed and i havent got the refund also.

      I want my refund of the order not placed.
      KFC India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        I
        IshitaGupta
        Apr 17, 2022
        Report
        Copy

        I placed my order today and paid with Paytm UPI. ₹475.01 was deducted but later on checkout it came something along the lines of " sorry for the inconvenience your order has not been placed" . Please refund me for the same. Pathetic service
        KFC India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          vyshnavi nvs
          from Hyderabad, Andhra Pradesh
          Apr 17, 2022
          Report
          Copy

          Address: hitech City shilparamam branch

          Friday 15th april ordered food at KFC hi-tech City after eating food fell sick . Food was not hygienic after eating I was ill due to the improper food
          KFC India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            C
            codename
            from Mumbai, Maharashtra
            Apr 16, 2022
            Report
            Copy

            On March 23 2022 1:22 pm, I had placed an order via the website and completed online payment of the same using UPI (Approve to pay mode). The amount was debit but transaction not reversed. On contacting the Bank, they have said that they have tried to contact the merchant (KFC) but merchant refused to reverse the funds.
            Amount 444.99

            Hence I had to repay and reorder. Please refund my money asap. Merchants are liable to pay compensation also as per RBI norms if money is not reversed within RBI given timelines.

            Transaction ID[protected]
            sent to merchant UPI ID paytm[protected]@paytm
            sent from UPI ID [protected]@dbs
            KFC India customer support has been notified about the posted complaint.
            This is what i am also going through #KFCFraud
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Shruti kri.mandal
              from Jamalpur, Bihar
              Apr 16, 2022
              Report
              Copy

              Please provide me as much information as possible because my order is not confirmed, didn't get any email or massage but payment gets deducted from my account.
              I've ordered my meal from kfc app and i also complete my payment. For payment i choose upi payment and after entering my upi id i follow the payment steps. Then i got a message about the money debited from my account but there is nothing about my order's conformation.
              I've called kfc and they asked my number and told me that there's no order.
              KFC India customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                I
                Ishu28
                Apr 15, 2022
                Report
                Copy

                Address: SCO 2 & 3 Leela Bhavan Chowk Patiala - 147001

                I ordered food from KFC app worth Rs. 493.01 on 15-April-2022 at 02:20 PM. Money got deducted from my account but order was not provided. I called KFC customer care multiple times but they said either you will get call or we are transferring your call.
                No one called or gave solution to the problem. This is such an harassment.
                KFC India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rushikrk
                  from Thane, Maharashtra
                  Apr 15, 2022
                  Report
                  Copy

                  Address: UN R4, Korum Mall, 1, Eastern Express Hwy, next to Cadbury, Samata Nagar, Thane West, Thane, Maharashtra 400606

                  I had a bad experience (05th Feb 2022) with my order through KFC APP. Payment to Sapphire Foods India Limited was successful for Rs 1308.01, however order was not placed. Tried contacting to customer Care 8 to 10 times but had a poor experience as they promised without any effect.

                  Mar 03, 2022
                  Updated by Rushikrk
                  till time we have not received any update/refund from KFC end,
                  kindly look in to the matter & solve it top priority.

                  two time i had completed till i have not received any update from your side
                  KFC India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Amritha09
                    from New Delhi, Delhi
                    Apr 12, 2022
                    Report
                    Copy

                    Address: KFC Sarojini Nagar, New Delhi - 110023

                    I ordered food from KFC online app. The app shows that the order has been delivered but I haven't recieved any order. The payment was through Paytm and money has been deducted from the app.
                    KFC India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      Jayraj Kharadkar
                      Apr 11, 2022
                      Report
                      Copy

                      I placed order from kfc app but order didn't got placed and amount got debited, I am filing FIR for the same, it's been 19 days I am taking follow up regarding refund. These guys are using my hard earned money. My mail id is [protected]@gmail.com and phone no [protected].
                      KFC India customer support has been notified about the posted complaint.
                      Hi Jayraj, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Siddhant158
                        Apr 10, 2022
                        Report
                        Copy

                        Address: KFC hoshiarpur, Punjab

                        I’ve ordered two kfc meals billing amount 614 time around 8:20 but team has failed to deliver meal on table within 7 minutes
                        I asked for free chicken but they denied

                        Please take action
                        KFC India customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sangayla bhutia
                          Apr 10, 2022
                          Report
                          Copy

                          Address: Timarpur Delhi

                          I had placed order and paid ₹457.99 using paytm but didn’t get confirmation of order even after paying the sum. The customer care told me they’ll call after 10 mins 2-3 times but it’s been more than 12hours now with no news
                          KFC India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            Jay_2
                            Apr 9, 2022
                            Report
                            Copy

                            The price amount differs even without adding the taxes.
                            KFC India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              don sav
                              Apr 8, 2022
                              Report
                              Copy

                              My complaint is only being forwarded to Yum International. This has been going on since a month. Please give me a positive response as to when the balance refund of Rs 688.99 will be paid to me?
                              KFC India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Shamsher Ansari
                                Apr 7, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: 18 Building, Sunshine Villas Rahatni Rd, Shivar Chowk, Pimpri Chinchwad, Pune, Maharashtra 411027
                                Website: restaurants.kfc.co.in/kfc-pimpri-chinchwad-restaurants-pimpri-chinchwad-pune-35032/Home?utm_source=locator&utm_medium=googleplaces

                                On 31st March i placed an order at KFC spot18 store and paid the amount using UPI payment gateway. But the order didn't got placed upon escalation they told me that the amount will get refunded within 3 days. It's been over 7 days yet i have not received any refund. I have all the amount debit proof also i have raised this issue on thier email id. Taken several follow up on email and customer care number. Didn't refunded my money.
                                Apr 11, 2022
                                Complaint marked as Resolved 
                                KFC India customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Alfin Lawrance
                                  from Navi Mumbai, Maharashtra
                                  Apr 7, 2022
                                  Report
                                  Copy

                                  I have Ordered Ultimate Saving Bucket Through KFC app from Seawoods, Nerul, Navi Mumbai Now. I made Payment Through UPI app Google Pay and Money Got Debited Successfully But it is not reflected in KFC app and Order is Not Confirmed.

                                  I need My Money Refund as soon as possible.

                                  Please Check My Attached Transaction Screenshot
                                  KFC India customer support has been notified about the posted complaint.
                                  Apr 07, 2022
                                  Updated by Alfin Lawrance
                                  This is a not acceptable issue from KFC side because Money is also Paid and Order is not Confirmed. Fully Wasted My time in One order issue. I need my money back fastly
                                  Helpful
                                  3 other people found this review helpful
                                  3 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Bhuvi12
                                    from Chennai, Tamil Nadu
                                    Apr 7, 2022
                                    Report
                                    Copy

                                    Address: Old Survey No 32/21, Mount Poonamallee Rd, Parthasarathy Nagar, Manapakkam, Chennai, Tamil Nadu 600125

                                    A staff at kfc mistreated me. She done this twice as I visited there.She is misbehaved with me and was attituded and not even asked sorry. I'm really disappointed. KFC should teach their staff that how should they behave with the customer and treat them equally.
                                    KFC India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      Y
                                      Y Reddy
                                      from Eluru, Andhra Pradesh
                                      Apr 6, 2022
                                      Report
                                      Copy

                                      Dips MRP:30rs
                                      But billed price 47.62rs+Tax
                                      Attached photos for your reference
                                      KFC India customer support has been notified about the posted complaint.
                                      Not just dips ...Every food item in their menu costs high in the bill without tax .
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        don sav
                                        Apr 6, 2022
                                        Report
                                        Copy

                                        Dear Team KFC

                                        As informed to you that it has been over a month and the balance refund of rs 388.99 has not yet been paid to me.
                                        Would like to know what are the possibilities of me getting back my money?
                                        Shocking that no one even bothers to respond. Your silence is deafening. Please let me know immediately on the refund. Would it be initiated this year or next year
                                        KFC India customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit