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KFC India Complaints & Reviews

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Updated: Aug 8, 2026
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KFC India reviews & complaints page 44

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M
MANISHI SHARMA
Apr 30, 2022
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Address: ETV Bellandur, Bangalore

The chicken served was stale and I got stomach infection due to it.
This kind of service is not acceptable from KFC
Please look into it
KFC India customer support has been notified about the posted complaint.
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    jasmeet valtoha
    Apr 30, 2022
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    Drive thru on KFC kharar sunny enclave are very bad they are taking too much time to deliver the order. I need to wait 30 min at order pic point to receive my order and staff was not informing the reason of order delay. Am upset with the service of KFC and now I decide to cut off with KFC. Before this order I am regular KFC customer but now no more KFC
    KFC India customer support has been notified about the posted complaint.
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      R
      Raaz_786
      from Patna, Bihar
      Apr 29, 2022
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      Address: Civil lines, Prayagraj, Uttar Pradesh

      On the day of 29th March, I ordered two burgers from KFC, which cost me Rs178, I paid that amount online but the transaction got failed. The amount was debited from my account. The staff told me that I would get the refund within 10-15 days but it's been one month and still I haven't got the refund. I seriously do not expect this kind of mismanagement from KFC.
      KFC India customer support has been notified about the posted complaint.
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        O
        otnim
        Apr 29, 2022
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        On 21st April 2022 I have order online from kfc site. The order was not placed but thr amount got deducted from my account. I have called so many times in help center but didn't got any help, now it have been more than one week. Please solve my problem do take some strict action against them as soon as possible.
        KFC India customer support has been notified about the posted complaint.
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          P
          PShekharRao
          from Noida, Uttar Pradesh
          Apr 25, 2022
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          Address: 3rd Floor, Plot No BW-58, Logix City Center, Food Court, Counter No 4, Sector 32, Noida, Uttar Pradesh 201301

          Hi Team,

          I have visited KFC outlet in Logix City Center Mall, Sector 32 Noida on 22 April 2022, I placed an order which cost 398, I scanned the QR code for payment. It took a while for the payment, but when I showed the payment confirmation to the sales person he said the payment is not being shown in his system. After a while his supervisor came and said we will raise a complaint to revert your transaction. I did some follow up but my money has not been reversed till date.
          Kindly do the needful.
          KFC India customer support has been notified about the posted complaint.
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            A
            akashyap060422
            Apr 23, 2022
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            Order #K475W01247
            On 6/04/22, I ordered,
            1. All chicken box
            2. 2 Veg Krispy Burgers
            from KFC, Diphu, Karbi Anglong, payment of Rs 1095.98 already paid online, but later the staff told that they do not have the ingredients for the 2 Burgers, so I was asked to cancel the order(payment done) and was told that refund will happen in a week but it has not happen till now 17 days from the day of order. So I request to look into the matter, please.
            KFC India customer support has been notified about the posted complaint.
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              R
              RSingh9189
              from Navi Mumbai, Maharashtra
              Apr 22, 2022
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              Address: Mumbai City, Maharashtra

              I got the below SMS and for the order that I never placed., Why my number is used for someone else order.
              did someone used my number for his order to avoid his expense record?
              Why and how did this happen. ?
              Yay! Your KFC order number [protected] is confirmed. Hot & Crispy food will be ready for express pick up in 7 minutes.
              KFC India customer support has been notified about the posted complaint.
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                S
                Sam Batra
                Apr 18, 2022
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                Hi,

                I placed order through KFC website, payment got deducted but order was not placed and i havent got the refund also.

                I want my refund of the order not placed.
                KFC India customer support has been notified about the posted complaint.
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                  I
                  IshitaGupta
                  Apr 17, 2022
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                  I placed my order today and paid with Paytm UPI. ₹475.01 was deducted but later on checkout it came something along the lines of " sorry for the inconvenience your order has not been placed" . Please refund me for the same. Pathetic service
                  KFC India customer support has been notified about the posted complaint.
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                    V
                    vyshnavi nvs
                    from Hyderabad, Andhra Pradesh
                    Apr 17, 2022
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                    Address: hitech City shilparamam branch

                    Friday 15th april ordered food at KFC hi-tech City after eating food fell sick . Food was not hygienic after eating I was ill due to the improper food
                    KFC India customer support has been notified about the posted complaint.
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                      C
                      codename
                      from Mumbai, Maharashtra
                      Apr 16, 2022
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                      On March 23 2022 1:22 pm, I had placed an order via the website and completed online payment of the same using UPI (Approve to pay mode). The amount was debit but transaction not reversed. On contacting the Bank, they have said that they have tried to contact the merchant (KFC) but merchant refused to reverse the funds.
                      Amount 444.99

                      Hence I had to repay and reorder. Please refund my money asap. Merchants are liable to pay compensation also as per RBI norms if money is not reversed within RBI given timelines.

                      Transaction ID[protected]
                      sent to merchant UPI ID paytm[protected]@paytm
                      sent from UPI ID [protected]@dbs
                      KFC India customer support has been notified about the posted complaint.
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                      This is what i am also going through #KFCFraud
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                        S
                        Shruti kri.mandal
                        from Jamalpur, Bihar
                        Apr 16, 2022
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                        Please provide me as much information as possible because my order is not confirmed, didn't get any email or massage but payment gets deducted from my account.
                        I've ordered my meal from kfc app and i also complete my payment. For payment i choose upi payment and after entering my upi id i follow the payment steps. Then i got a message about the money debited from my account but there is nothing about my order's conformation.
                        I've called kfc and they asked my number and told me that there's no order.
                        KFC India customer support has been notified about the posted complaint.
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                          Ishu28
                          Apr 15, 2022
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                          Address: SCO 2 & 3 Leela Bhavan Chowk Patiala - 147001

                          I ordered food from KFC app worth Rs. 493.01 on 15-April-2022 at 02:20 PM. Money got deducted from my account but order was not provided. I called KFC customer care multiple times but they said either you will get call or we are transferring your call.
                          No one called or gave solution to the problem. This is such an harassment.
                          KFC India customer support has been notified about the posted complaint.
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                            R
                            Rushikrk
                            from Thane, Maharashtra
                            Apr 15, 2022
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                            Address: UN R4, Korum Mall, 1, Eastern Express Hwy, next to Cadbury, Samata Nagar, Thane West, Thane, Maharashtra 400606

                            I had a bad experience (05th Feb 2022) with my order through KFC APP. Payment to Sapphire Foods India Limited was successful for Rs 1308.01, however order was not placed. Tried contacting to customer Care 8 to 10 times but had a poor experience as they promised without any effect.

                            Mar 03, 2022
                            Updated by Rushikrk
                            till time we have not received any update/refund from KFC end,
                            kindly look in to the matter & solve it top priority.

                            two time i had completed till i have not received any update from your side
                            KFC India customer support has been notified about the posted complaint.
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                              A
                              Amritha09
                              from New Delhi, Delhi
                              Apr 12, 2022
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                              Address: KFC Sarojini Nagar, New Delhi - 110023

                              I ordered food from KFC online app. The app shows that the order has been delivered but I haven't recieved any order. The payment was through Paytm and money has been deducted from the app.
                              KFC India customer support has been notified about the posted complaint.
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                                J
                                Jayraj Kharadkar
                                Apr 11, 2022
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                                I placed order from kfc app but order didn't got placed and amount got debited, I am filing FIR for the same, it's been 19 days I am taking follow up regarding refund. These guys are using my hard earned money. My mail id is [protected]@gmail.com and phone no [protected].
                                KFC India customer support has been notified about the posted complaint.
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                                Hi Jayraj, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
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                                  S
                                  Siddhant158
                                  Apr 10, 2022
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                                  Address: KFC hoshiarpur, Punjab

                                  I’ve ordered two kfc meals billing amount 614 time around 8:20 but team has failed to deliver meal on table within 7 minutes
                                  I asked for free chicken but they denied

                                  Please take action
                                  KFC India customer support has been notified about the posted complaint.
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                                    S
                                    Sangayla bhutia
                                    Apr 10, 2022
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                                    Address: Timarpur Delhi

                                    I had placed order and paid ₹457.99 using paytm but didn’t get confirmation of order even after paying the sum. The customer care told me they’ll call after 10 mins 2-3 times but it’s been more than 12hours now with no news
                                    KFC India customer support has been notified about the posted complaint.
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                                      J
                                      Jay_2
                                      Apr 9, 2022
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                                      The price amount differs even without adding the taxes.
                                      KFC India customer support has been notified about the posted complaint.
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                                        D
                                        don sav
                                        Apr 8, 2022
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                                        My complaint is only being forwarded to Yum International. This has been going on since a month. Please give me a positive response as to when the balance refund of Rs 688.99 will be paid to me?
                                        KFC India customer support has been notified about the posted complaint.
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