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KFC India Complaints & Reviews

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Updated: May 5, 2026
Complaints 2781
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KFC India reviews & complaints page 44

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D
Dcpram
from Hyderabad, Andhra Pradesh
Feb 24, 2022
Resolved
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Address: Hyderabad

Order id 97135
Food not delivered
Showing delivered
Date 22/02/2022
No response
Deleting reviews of mine in app
Worst fellows
Mar 27, 2022
Complaint marked as Resolved 
KFC India customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2022
KFC India Customer Care's response
Hi, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
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    D
    Dragod4522
    from Siliguri, West Bengal
    Feb 23, 2022
    Resolved
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    Resolved

    Address: 11 Tilak Road, Welcome Guest House, Beside Mitra Nursing Home

    I ordered 1×Wednesday strips bucket and 1× coffee mousse cake and already paid via PayTM.I kept getting messages from KFC that my order is confirmed and my order is under process and that my order has been dispatched and will be delivered shortly but it’s been more than an hour and my order is not yet delivered and I already got a message asking me to give feedback.Worst part is that I can’t even track my order or contact KFC as all their numbers say “temporarily out of service” when I try to call them.
    Mar 30, 2022
    Complaint marked as Resolved 
    KFC India customer support has been notified about the posted complaint.
    Verified Support
    Feb 24, 2022
    KFC India Customer Care's response
    Hi, sorry to make you feel this way. We’re always looking to improve, so we welcome you to share this feedback here: [protected]@yum.com.
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      S
      Sairine Haider
      Feb 23, 2022
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      Address: Malviya nagar kfc

      The item was smell really bad and it was having a black dark spot in each of the leg pieces that I couldn’t eat tht piece . Kindly send me the new item or refund instead it was worthless order
      KFC India customer support has been notified about the posted complaint.
      Had a very bad smell and taste as well .. really having a dark spots in each of the pieces
      Hi Sairine, sorry to make you feel this way. We’re always looking to improve, so we welcome you to share this feedback here: [protected]@yum.com.
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        B
        Babyleela
        from Devanahalli, Karnataka
        Feb 22, 2022
        Resolved
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        I have ordered large popcorn and they will give less in that and leg pieces are not boiled properly that is half boiled
        Mar 28, 2022
        Complaint marked as Resolved 
        KFC India customer support has been notified about the posted complaint.
        Verified Support
        Feb 23, 2022
        KFC India Customer Care's response
        Hi Babyleela, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
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          S
          Seelam Srinivasareddy
          Feb 22, 2022
          Resolved
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          Hyderabad Telangana panjagutta Kfc store my name is srinivasa reddy we ordered chicken nugget biryani large but they gave us 50 grams of biryani we even called customer two times there is no response at all please take immediate action
          Mar 28, 2022
          Complaint marked as Resolved 
          KFC India customer support has been notified about the posted complaint.
          Verified Support
          Feb 23, 2022
          KFC India Customer Care's response
          Hi Seelam, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
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            A
            Akhil.98
            from Noida, Uttar Pradesh
            Feb 22, 2022
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            Address: Noida logix mall

            The worst chicken i have ever had the location is noida logix mall they gave me burnt and stale peices i complaint twice i replaced the item I request to please Kindly check Also the behaviour of the staff is not good
            +1 videos
            KFC India customer support has been notified about the posted complaint.
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              P
              Pridhi Bhatia
              from Udaipur, Rajasthan
              Feb 22, 2022
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              Address: Lake city mall, udaipur rajasthan

              Dear sir

              This complaint is regarding the stale food served at your udaipur franchise at lake city mall, udaipur.

              We are very old customer of kfc. Earlier too we raised this issue verbally.

              Chicken served was very hard and rubber like, totally juiceless...
              The zinger veg burger also was having stale burger bread...even the lettuce leaves were not fresh.

              Last year too we returned the chicken bucket. That order was routed through zomato.

              Kindly look into the matter as everytime this issue crops up.
              Hard earned money spent go waste, moreover emotions of the children are mainly plalyed on.
              KFC India customer support has been notified about the posted complaint.
              8 o[censored]s in my family are down with food poisoning after consuming kfc burgers and chicken at the Bangalore Gopalan Mall outlet a couple of days back.Apparently a lot of friends also mentioned the same.
              All o[censored]s used to love kfc food and now we are contemplating on eating there.could you please look into the quality of food you serve your customers..
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                T
                Tanushree Malik
                Feb 20, 2022
                Aug 12, 2024
                This thread was updated on Aug 12, 2024
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                I am complaining about receiving unnecessary Messages from KFC India

                Address: Dwarka, sec 21 New Delhi

                Hi, today i.e. on 20th feb 2022
                I received a message from VM-KFCCHK Saying that my KFC express order is ready in three minutes 16 seconds And I can collect that order from a pick up counter of KFC showing the receipt which was with the name of my dad, I got in the link Given In the message itself, I think it was a fraud message and since I opened that message I am worried that it might hack my phone details because I didn’t order...
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                A
                avishek2014
                from Ghaziabad, Uttar Pradesh
                Feb 20, 2022
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                My daughter had veg biriyani in the evening and since thqt night she is vomiting with loose motion. The quality was definitely no good. We struggling with our 7 year old who loved the rice bowl and now the biryani by KFC..but this was regrettably the last time that we got from KFC. Such a pau. To see our little angel in such a devastated condition!
                KFC India customer support has been notified about the posted complaint.
                Hi Avishek, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
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                  R
                  Rushikrk
                  from Thane, Maharashtra
                  Feb 18, 2022
                  Resolved
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                  Resolved

                  Payment issue

                  Address: Korum Mall, UN R4, 3rd Flr, Food Court, Eastern Express Hwy, next to Cadbury, Thane West, Thane, Maharashtra 400606
                  Website: Onlinekfc.co.in

                  I had order in kfc via website on 05/02/2022 my order not placed but amout reduce from my account I had call number of time to customer care about it but there was no response from there side...
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                  S
                  Snehal PS
                  Feb 17, 2022
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                  Address: Triprayar y mall, Thrissur Kerala

                  I ordered a 10 piece hot and crispy and 12 piece strips on 16/02/2022.From KFC outlet at ymall triprayar Thrissur. It was a take way order. When I opened the box once I reached i understood the quality of package. Just lifted the box and all the pieces fell into the carry bag. Later I counted I received only 9 pieces. I called the outlet and they bought the missing piece with some fries as a compliment after half hour. I didn't inform the quality of package because they might put some lame excuses. KFC is a multi national company, I hope team will keep up the standard of package too
                  KFC India customer support has been notified about the posted complaint.
                  Hi Snehal, sorry to make you feel this way. We’re always looking to improve, so we welcome you to share this feedback here: [protected]@yum.com.
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                    R
                    radhika madan
                    Feb 16, 2022
                    Resolved
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                    Resolved

                    Address: no 9 st thomas road maharaja nagar palayamkottai tirunelveli

                    Im madan kumar my age 43 i order @ KFC tirunelveli branch around 9;30 pm yesterday one zinger tandoori & piece hc broth was spoilt product i want to take a legal action against to this incent please im was sick after eating this product the the burger was given by rap ony not in the box..
                    Mar 26, 2022
                    Complaint marked as Resolved 
                    KFC India customer support has been notified about the posted complaint.
                    Feb 16, 2022
                    Updated by radhika madan
                    Im madan kumar my age 43 i order @ KFC tirunelveli branch around 9;30 pm yesterday one zinger tandoori & piece hc broth was spoilt product i want to take a legal action against to this incent please im was sick after eating this product the the burger was given by rap ony not in the box..

                    Verified Support
                    Feb 21, 2022
                    KFC India Customer Care's response
                    Hi Madan, sorry to make you feel this way. We’re always looking to improve, so we welcome you to share this feedback here: [protected]@yum.com.
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                      N
                      from Kolkata, West Bengal
                      Feb 15, 2022
                      Resolved
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                      Resolved

                      Address: Kolkata

                      My money deducted and refund still awaiting. Transaction date 11th Feb 2022.
                      Mar 26, 2022
                      Complaint marked as Resolved 
                      KFC India customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 21, 2022
                      KFC India Customer Care's response
                      Hi, sorry to make you feel this way. We’re always looking to improve, so we welcome you to share this feedback here: [protected]@yum.com.
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                        N
                        from Kolkata, West Bengal
                        Feb 14, 2022
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                        Website: KFC

                        I placed an order in KFC RB Connector, Kolkata through KFC app on 11th Feb 2022. But as per the order my amount was debited from net banking and order was not placed.
                        On enquiry came to know that amount will get refunded within 24 to 48 hrs. But despite of 3 days the same has not received. Kindly look into the matter and arrange refund ASAP.
                        KFC India customer support has been notified about the posted complaint.
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                          C
                          Cr7garg
                          Feb 14, 2022
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                          Address: Sector-15c, Chandigarh, India

                          Date: 14/02/2022
                          Order no. N5156D[protected]
                          My full meal was reheated and previously cooked with mild stinky smell. Had to throw in dustbin. As it was my first kfc order in India. It was total mess as compared to kfc in Kiev.
                          I request a full refund. I paid in cash.
                          KFC India customer support has been notified about the posted complaint.
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                            J
                            Jharana Deoriya
                            Feb 13, 2022
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                            Address: Alpha One Mall Ahmedabad

                            I have ordered a Popcorn Chicken Biryani bucket which was served incomplete without the masala as well as french fries.
                            The same bucket I had in Delhi CP franchise on 10th Feb where all the items were included whereas in Alpha One mall Ahmedabad franchise on 13th Feb when I asked for the same they said it was may be the old menu.
                            Also with All Chicken box meal they didn't serve wings where the Alpha One Mall franchise served two hot chicken.
                            Upon asking the KFC staff they refused and said of old menu must have served it and this the new menu. How come with in two days the KFC menu can change. This is highly unrecommendable and I will not be comfortable to order anything from KFC as the staff are not well equipped with correct answers and not treating the customers queries with correct answer.
                            Yours competing market i.e. McDonalds are were serving better with good customer services with correct items as shared worldwide not just changing menu as with respect to city and places .
                            KFC India customer support has been notified about the posted complaint.
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                              V
                              Vickymevicky
                              from Kanchipuram, Tamil Nadu
                              Feb 12, 2022
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                              One of the worst experience I have had in my life . A series of discomforts don't ever visit this place. First they gave me a non veg burger instead of a veg one . Me being a vegetarian without noticing it I took a bite and when asked for a refund they said you took a bite we can't refund it . They gave a day old soggy French fries when asked to change that they didn't change it they put it in the frying oil and took the same fries back to us and one of the employees even took some fries from my container and ate it while looking at me .
                              KFC India customer support has been notified about the posted complaint.
                              Hi Vicky, sorry to make you feel this way. We’re always looking to improve, so we welcome you to share this feedback here: [protected]@yum.com.
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                                Tanushri Kamble
                                Feb 10, 2022
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                                I had ordered classic biryani combo (Nagpur). Description and pic showed large bucket of biryani, 2 pieces, 4 strips n beverage, with gravy. It also mentioned enough for 2-3 people. Order I received had a small bucket and the 2 pieces it showed, were also missing. I called up call center at kfc. It connected to Bangalore. Person said I will receive a call from Nagpur office, but I didn't received that as well. I called up back, I got same reply, but no call.
                                KFC India customer support has been notified about the posted complaint.
                                Feb 10, 2022
                                Updated by Tanushri Kamble
                                I had ordered classic biryani combo (Nagpur). Description and pic showed large bucket of biryani, 2 pieces, 4 strips n beverage, with gravy. It also mentioned enough for 2-3 people. Order I received had a small bucket and the 2 pieces it showed, were also missing. I called up call center at kfc. It connected to Bangalore. Person said I will receive a call from Nagpur office, but I didn't received that as well. I called up back, I got same reply, but no call.
                                Hello there, we're sorry for any unpleasant experience you've had with us. Please let us know more about what went wrong via email at [protected]@swiggy.in from your registered email address so that we can look into it and make this right for you.
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                                  B
                                  boletusam2
                                  Feb 10, 2022
                                  Resolved
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                                  Resolved

                                  Address: Malakpet

                                  I ordered zinger burger, medium fries, and 330ml Pepsi black can
                                  I was missing the Pepsi can which was rs.57. I have attached order summary from zomato
                                  Mar 14, 2022
                                  Complaint marked as Resolved 
                                  KFC India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 11, 2022
                                  KFC India Customer Care's response
                                  Hi, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
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                                    D
                                    Deepjari
                                    from Surat, Gujarat
                                    Feb 10, 2022
                                    Resolved
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                                    Resolved

                                    Address: Surat
                                    Website: Www.online.Kfc.co.in

                                    I frequently visit kfc. Many times i found small flying insects inside restaurant.. And today i serve this insect with my food. Even they don't keep clean restaurant fastly.. When new customer comed. Kfc should serious about customer health and cleanliness inside restaurant.
                                    +1 videos
                                    Mar 22, 2022
                                    Complaint marked as Resolved 
                                    KFC India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 11, 2022
                                    KFC India Customer Care's response
                                    Hi Deepjari, sorry to make you feel this way. We’re always looking to improve, so we welcome you to share this feedback here: [protected]@yum.com.
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