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KFC India Complaints & Reviews

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Updated: May 5, 2026
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KFC India reviews & complaints page 49

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A
Dec 24, 2021
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It was very solty, I never had such type of experienced
KFC India customer support has been notified about the posted complaint.
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    Kanwerbeer Singh
    Dec 24, 2021
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    Address: [email protected]

    If we order for the optional pieces the restaurant authorities always ask for waiting for 20 to 30 minutes which is more intolerable while we order from Drive Through in summer there a car remains started. Please talk to the authorities of Rajpura Haveli GT Road Restaurant because we are very regular customer and we love your food.

    We can’t tolerate it more .. 👍🏻

    Please inform me what you do for it.
    KFC India customer support has been notified about the posted complaint.
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      A
      abhiuts
      from Delhi, Delhi
      Dec 24, 2021
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      Address: Faridabad crown inter

      I have a order for only 5 pcs red smoky and med pepsi first it should be 656rs but what i got on bill 732 rs after then i didn't order for dips and fries they add on order after 10 min i got my order when i start eating i realize where is my bill when i ask for bill then she give me my bill then i see i have dips on order but i dont receive on order and when i order for med pepsi why i got sm pepsi this ridiculous.
      KFC India customer support has been notified about the posted complaint.
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        T
        Tkrm
        from PATHANAMTHITTA, Kerala
        Dec 23, 2021
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        Address: THENNASSERIMALAYIL, AREECKAL , VELLAYIL (PO),NEAR TO AREECKAL MALANKARA CHURCH

        Good evening
        I placed an order on kfc application.
        I paid via upi mode here payment debited but order not placed.
        Attaching screenshot for your reference.
        Please look into it and make the refund as soon as possible.
        Payment debited from account but order was not placed.
        Please help me to resolve the issue and help me to get refund
        KFC India customer support has been notified about the posted complaint.
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          M
          Maara
          from Coimbatore, Tamil Nadu
          Dec 20, 2021
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          Address: Coimbatore
          Website: Kfc

          Hi I'm Mara yesterday I had buyer a unlimited bucked for 599 in coimbatore KFC near Lakshmi mills not in good taste wings are missing Two dips and are same not cooked properly I think it is not fresh chicken really upset not enjoyed the food two times they did like this really upset
          Jan 21, 2022
          Complaint marked as Resolved 
          KFC India customer support has been notified about the posted complaint.
          Verified Support
          Dec 21, 2021
          KFC India Customer Care's response
          Apologies! Our first priority is that our customers have a great experience. Request you to share your feedback on [protected]@yum.com. We'll connect with you shortly.
          Hi I'm Sajeev an NRI. Yesterday(26/01/2022) I had ordered through Swiggy a Wednesday bucket X 2 for 1236.20 from Pattom KFC Sree Dhanya No Tc 2/3604 Kesavadasapuram. Not in good taste not spicy no salt its seems like a local taste. I think it is not fresh chicken really upset not enjoyed the food really upset.

          Thanks Sajeev
          [protected]@gmail.com
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            C
            Cleffy
            from Margao, Goa
            Dec 18, 2021
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            Address: margao goa

            Ordered for take away. Received only partial order. 2 nos. of Classic zinger was missing
            KFC India customer support has been notified about the posted complaint.
            Hi Cleffy, this should not have happened. We ensure the right customer experience for all our products. Please share your feedback on [protected]@yum.com and we will look into it.
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              V
              Veena Vikraman
              Dec 18, 2021
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              I didn't receive a bill from KFC and money was deducted

              Address: KFC, Kammanahalli

              Hi

              I am writing this from KFC kammanahalli branch. I ordered one chicken zinger and large popcorn. I was charged 358 rupees and was told that they ran out of paper . But they gave bill to all others except me. When I asked for a bill they gave me the screenshot of item price from there billing machine. Also the guy told to call the manager Raghu, whose number is[protected] . I asked the person to show me the bill in the machine...
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              V
              Veena Vikraman
              Dec 18, 2021
              Resolved
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              Resolved

              I didnt receive a bill from KFC

              Address: KFC , Kammanahalli , Bangalore

              Hi

              I am writing this from KFC kammanahalli branch. I ordered one chicken zinger and large popcorn. I was charged 358 rupees and was told that they ran out of paper . But they gave bill to all others except me. When I asked for a bill they gave me the screenshot of item price from there billing machine. Also the guy told to call the manager Raghu, whose number is[protected]. I asked the person to show me the bill in the machine...
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              Monikalaimujam
              from Chandigarh, Chandigarh
              Dec 17, 2021
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              Address: Chandigarh. Khudda lahore

              I order kfc today at vr punjab mall and I paid twice online and cash. First it was fail. Next I tried online again and they said it took too long and pay cash. So i did. But the money was deducted from my account too. Please look into it.
              KFC India customer support has been notified about the posted complaint.
              Dec 17, 2021
              Updated by Monikalaimujam
              It is not resolved okay. Look into it.
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                M
                Mahek Fatima
                from Delhi, Delhi
                Dec 16, 2021
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                Today I visited KFC, tolichowki branch, Hyderabad India.
                I have ordered 6 hot and crispy bucket - RS. 599/-
                and did PhonePe, but when I have shown the transaction bill, kfc team informed me amount transaction was not found from there end due to server issue. Since I have shown my bank account deduction and even PhonePe transaction, Manager started arguing with me and was asking us to get back after 2 days for money refund.
                Firstly, I don’t understand why I should wait to get my money refund, there is server issue from store end and why customer need to suffer. So after long argument she decided to give my order, and when she have packed my order and after coming back to my home and opened my ordered quality of the food was not at all good.
                As Iam aware, if we order 6 hot and crispy kfc it include 2 leg pieces, 2 wing pieces, etc. but this lady gave me all hard big pieces and not even she paid me bill receipt, what she is thinking as if she is giving me for free or Iam begging her. I don’t understand.
                I need support from consumer for giving me worst KFC food from Tolichowki Hyderabad India branch.
                KFC India customer support has been notified about the posted complaint.
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                  A
                  Amit7008
                  Dec 16, 2021
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                  Resolved

                  I have ordered food items in KFC app…payment was debited from my paytm wallet of rs 462.01 but the order was not placed.. screenshot attached with it
                  Dec 16, 2021
                  Complaint marked as Resolved 
                  My issue is not solved till now
                  KFC India customer support has been notified about the posted complaint.
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                    F
                    Frederick Sam Titus
                    Dec 15, 2021
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                    Hi, I'm from India, Chennai . Today I order zinger burger in kfc, ( Velachery Branch ), Chennai, Tamil Nadu .
                    In that burger I found a big hair inside the burger its very bad to seeing that in kfc burger . I was trying to reach head office
                    in India but no response I tried calling international head quarter office but no response .
                    So that I make a complaints on this I ll share the images kindly look and on that and revert me back .. my mobile number :
                    +91 [protected], my mail id : [protected]@gmail.com
                    KFC India customer support has been notified about the posted complaint.
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                      C
                      Capt Ajit Kumar Das
                      from Bengaluru, Karnataka
                      Dec 15, 2021
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                      Address: Flat No.K305 3rd floor Purva Fountain Square Apartments Marathahalli Main Road Bengaluru Karnataka

                      Please provide details of delivery of the booked items.
                      KFC India customer support has been notified about the posted complaint.
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                        Bhagwati Jhamnani
                        from Jaipur, Rajasthan
                        Dec 15, 2021
                        Resolved
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                        Address: Surat, Gujarat

                        I have placed an order of ₹999.01 from KFC app, the order got cancelled and yet not received the payment. It has been 7 days.
                        Dec 20, 2021
                        Complaint marked as Resolved 
                        KFC India customer support has been notified about the posted complaint.
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                          Z
                          Zareen Fatima
                          Dec 14, 2021
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                          I have placed an order through KFC from Next Galleria, Musarambagh. I haven't received a bill with my order. I've been contacting you guys since 4 days now. Amd there is no resolution from your side. I need a copy of the tax invoice and it's urgent. Please look into the issue ASAP.
                          KFC India customer support has been notified about the posted complaint.
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                            Partheban
                            Dec 14, 2021
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                            It's more than an 24hrs already.. But i haven't received my refunds and i also contact the kfc store nearby but they said you will receive refund in 24 hrs
                            KFC India customer support has been notified about the posted complaint.
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                              senathipathy selvakumaran
                              Dec 14, 2021
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                              Address: madurai

                              On 4th December I made an order in kfc app at KFC - MADURAI ( anna nagar branch), but it wasn't updated in app, then i called customer support they didnt pick up my phone till evening, then at 9th call an executive attended my call and asked my querry i explained him and then he told i will get a call back but i didnt get any call back for 2 days so i again repeated this process for one week no one is picking up my call, i need my refund back asap. very bad customer support is run by KFC.
                              KFC India customer support has been notified about the posted complaint.
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                                E
                                EruAlam52
                                Dec 13, 2021
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                                Address: Gaur City Mall 3rd Floor

                                It's really disappointing when a brand like KFC receives such negative comments from the customers.
                                this happened in gaur city mall in greater Noida on Sunday 12th December 2021.
                                I ordered two tandoori zinger box and waited for my turn.
                                to my surprise I find the buns used for the burger to be stale. it wasn't as it should have been. I would have complaint about this but the very next thing that happened was really unacceptable.
                                I requested a glass of 7up with my box. The very first sip I had made me threw out everything that I was chewing.
                                the sprite was mixed with water. it was tasting awful.
                                I went back to the counter and asked for a change and said that why do they have to do this.
                                well they said they are using normal soda and mixing it up with every cold drinks that they serve.
                                I asked for to change it. they of course it but it was still the same thing.
                                this is really not acceptable from KFC.
                                I am not here asking for a refund. but this issue needs to be checked if you want people to revisit this outlet or else this outlet is only going to bring negative comments to KFC.
                                I will never recommend KFC in gaur city mall, greater Noida to any of my friends or family.
                                KFC India customer support has been notified about the posted complaint.
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                                  Luxray Gaming
                                  Dec 12, 2021
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                                  Address: THRISSUR SELEX MALL

                                  We ordered some food and they told they'll deliver in 40 mins... We waited more than 1 hour and they were not even bothered about that and again 30 mins later.. We got the item and was frickin cold..
                                  When we tried to tell them this they were talking in such a bad way. Why the heck do these kind of shops keeps this kind of ### as a staff...
                                  KFC is a branded company though...
                                  Didn't expect this much..
                                  KFC India customer support has been notified about the posted complaint.
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                                    Prasath24
                                    Dec 12, 2021
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                                    Address: near GKNM hospital, coimbatore

                                    Hi on 10/oct/2021 I have made an order with my KFC app and first time when i ordered the money has been debited to payment merchant called indiaideas but my order has not been placed i visited to KFC outlet in brookefeilds coimbatore (to which i place an order) and asked about the issue he said that will not be a problem and money will be refunded if order is not placed and asked to try ordering again so i tried to reorder again but this time also money have been debited but the order had not been placed he said no problem money will be refunded so i again ordered with kfc outlet itself and as he said i waited for 48 hours again he said one week and after that one month ran again i called he said to raise a complaint with Gpay and provide query number and i provided after that also one month passed he never called regarding the update or whatso ever i should call him inbetween all my works to know where my money went at atlast after months he said money has not been credited to our account and the merchant indiaideas is not ours at all first i could never wrap my head around where my money went afterall i ordered in KFC official app i got so much irritates he made 2 month to say this after i presented all the transaction details too i found many people have same issue with this same payment merchant but a main KFC outlet manager and kfc payments department doesnt know the issue at all what a drama do you people think customers are fools and also he said he will call in a day and it have been one week ever since not a single message, As with my experience i stopped atlest 10 of my friends from visiting KFC and i will do so in future money is not the issue here but how KFC side tries to divert the issues on customer side is, could i have rights to file a complaint like cheating with police with this
                                    KFC India customer support has been notified about the posted complaint.
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