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KFC India Complaints & Reviews

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Last updated Apr 16, 2024
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KFC India reviews & complaints page 47

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S
Simran03
from Saharanpur, Uttar Pradesh
Nov 25, 2021
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Complaint regarding order no. 10207 dated 21.11.2021

Address:Epicuria, Nehru Place

I ordered the Ultimate Saving Bucket from Epicuria, Nehru Place, However, the taste of chicken strips and Hot Wings was completely sour, which means the chicken was stale which is not expected from a brand like KFC and ordering it from one of the premium places like Epicuria. This shows how KFC is deceiving the customers by not serving the fresh chicken and giving the old and stale chicken. The complete order was a complete waste as out of...
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G
Gurindermore
from Gurugram, Haryana
Nov 25, 2021
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Balance deducted but order not done

Address:Gurugram, Gurgaon, Haryana

My amount debited from account but oder not done not received...
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B
Basraa
from New Delhi, Delhi
Nov 25, 2021
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Halal food

Address:F-26 nafees road Batla house

I wanted to go to KFC quite few times but I was never sure if the chicken is halal or not, I would like every KFC restaurant to put a halal certificate at the counter so that the muslim costumers won't be confused about it and I just want KFC to provide knowledge about halal food to their staff, so that they actually know what that means and respect our needs.

Thank you....
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V
velmurugan26
Nov 24, 2021
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Quality and quantity based

Address:kfc madurai

We ordered with madura kfc and take away by the invoice no n[protected]. an amount of Rs 735/ and ordered 8 pcs hot wings, but billed 2.00 single hot wings, 1.00 classic zinger burger . but when traveled about 65 kms away from the restaurant and opened the parcel, i am cheated by the restaurant, because instead of 8 pcs hot wings in parcel only 4 pcs . and the classic zinger also not in the quality displaced and no even little cease.in...
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S
Senthil Kumar aara
Nov 24, 2021
Nov 24, 2021
This thread was updated on Nov 24, 2021
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Payment failure refund not received

Address:4/1D SRI KRISHNA ILLAM SUBRAMANIYAPALAYAM, GN MILLS POST

I have made a payment of Rs. 308 though Paytm amount debited in my bank account but not cleared the payment in KFC app...
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I
irfan ifraz
Nov 22, 2021
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Waiting time too long

Hi, i have complain against service KFC sivasager Assam, where delivery executive have keep us waiting too long .My order no. Is 1750(Bill no.). waiting period is over 25 minutes.Very poor service.
Items are-
1.classic chkn kris-1
2.single popcorn-1
3.Addon Reg Fries and pepsi. -1
When I asked them cause of late they informed popcorn is ready.Before me they delivered popcorn to others.

Very...
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N
NaveenK21
from Kota, Uttar Pradesh
Nov 21, 2021
Nov 22, 2021
This thread was updated on Nov 22, 2021
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Stale chicken is used in Popcorn chicken and Chicken Rice bowl by KFC Skyline Rajiv GANdhi Nagar Kota Rajasthan outlet

Address:C902, Tripolis Rajiv Gandhi Nagar Kota

I have purchaed 3 Popcorn Chicken Rice Bawls and 1 large popcorn chicken from KFC Outlet at Skyline, Rajiv Gandhi Nagar Kota Rajasthan on 21/11/2021 Invoice No [protected] Order No K[protected] Token No 2664 dated 21/11/2021
The chicken pieces used in the above order were Stale and foul smelling, thus was Rancid/ spoiled food therefore we could not consume it
Therefore it is requested to take action against the above outlet...
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S
Sarthak 19
Nov 20, 2021
Nov 22, 2021
This thread was updated on Nov 22, 2021
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Incomplete order received by kfc from Viviana mall

Address:Shraddha sawant/A-101/Laxmi park-2 Bldg4, Laxmi park-2 , Lokmanya nagar, Thane
Website:[email protected]

I had ordered chicken rice bowl but rice is missing...
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S
Sarthak 19
Nov 20, 2021
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Incomplete order received by kfc

Address:Shraddha sawant/A-101/Laxmi park-2 Bldg4, Laxmi park-2 , Lokmanya nagar, Thane
Website:[email protected]

I had ordered chicken rice bowl I had not received rice...
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U
user@23489
Nov 20, 2021
Nov 22, 2021
This thread was updated on Nov 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money refund issue and order cancellation

Website:online.kfc.co.in

I paid kfc on my order worth rs.543.01 on 5 oct during 4.48pm
but didnt recieve my order when i called kfc customer service on this number[protected] they said that they would refund my money within 15-20 days but today is 20 november 2021 still didnt recieve my refund from kfc very bad customer service...
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S
Snehasaji
Nov 20, 2021
Nov 22, 2021
This thread was updated on Nov 22, 2021
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Kfc franchise in kollam

Address:Kollam, kadappakada kfc outlet

Yesterday i visited a kfc franchise in kollam the qality of the food is totally dissapointed me i gave 1200rs for my order and this is huge loss for me because of the quality of the food they did not gave me freshly prepared food. They gave me the chicken that they have already prepared and taste of the food is completely dissappointed me especially the burger the burger bun stick like gum on my mouth...
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S
Sudhakar18081984
Nov 19, 2021
Nov 22, 2021
This thread was updated on Nov 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading the Customers

Hi,

I had to take my son to KFC today for a lunch and was very disappointed with the way i was fooled as a customer. I had a Classic Zinger meals, and Popcorn and paid full payments as mentioned in the menu. However the store person said the fries are getting prepared and asked me to wait for 2 minutes.

This is where i was fooled and did not realize that they never had fries and were pretending to act stating...
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B
Bushra Choudhary
Nov 18, 2021
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Order not received

Address:Preet vihar, kfc

I ordered zinger tandoori box (non veg) and didn't get my hot wings!...
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R
Roopat
from Davangere, Karnataka
Nov 18, 2021
Dec 3, 2021
This thread was updated on Dec 3, 2021
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amount debited, order not placed

Good evening
I placed an order on kfc application from my registered number [protected] at kfc store
I paid via upi mode here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refund
My contact...
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K
King Carlo
Nov 17, 2021
Nov 17, 2021
This thread was updated on Nov 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My money got deducted but order did not get placed.

I was ordering online from the KFC website.
I did the payment using GPay and money got deducted, but the order did not get placed.
I want my money refunded....
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A
Aunshuman Saha
Nov 17, 2021
Nov 17, 2021
This thread was updated on Nov 17, 2021
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Wrong and insufficient order

Address:Mumbai, Goregaon, Oberoi mall

I bought a classic zinger box which should ideally contain a zinger burger, two hot and crispy chicken, fries and a coke. I did not recieve two crispy chicken, instead I received two small chicken wings and soggy fries. Literally no value for my money. Kindly look into this....
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J
Jayalakshmi Perumal
Nov 16, 2021
Nov 18, 2021
This thread was updated on Nov 18, 2021
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Missing of food items

Address:Shop No. 124, SN, Namasivaya Chetty St, Pudumanaikuppam, Royapuram, Chennai, Tamil Nadu 600013
Website:restaurants.kfc.co.in/kfc-royapuram-restaurants-royapuram-chennai-110388/Home?utm_source=locator&utm_medium=googleplaces

I had ordered a Ultimate savings bucket (combo) and a regular popcorn chicken from KFC Royapuram, (15/11/2021) through zomato.
The order didn't have the side dips and beverages that it supposed to have along with the combo. This type of issue has happened to me for the second time consequently from the same branch.
To make myself more clear about this issue, the first time I meet with this issue the branch manager requested...
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C
Capt Ajit Kumar Das
from Bengaluru, Karnataka
Nov 15, 2021
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Order No. K241W31185 dt.30June2021

Address:Marathahalli Bangalore

The order was not executed by KFC Marathahalli More outlet on 30 June2021 and remains to be settled for Rs984/- despite case no.#00613738 dt 25/08/21...
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P
Punitaaaaa
Nov 14, 2021
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money got deducted.. order didn't get placed

Address:Bangalore

My order was not placed but the money was debited..kindly refund the money asap...
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M
mmahendra14
Nov 10, 2021
Nov 12, 2021
This thread was updated on Nov 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not placed but money got debited

Address:Mathikere Bangalore
Website:KFC mobile app

I have placed an order from KFC mobile app and made payment via Gpay.
Money got deducted but order not placed.

I tried calling KFC customer care it never gets connected so pathetic.

Can you please refund my amount....
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