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KFC India Complaints & Reviews

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Updated: Feb 21, 2026
Complaints 2777
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KFC India reviews & complaints page 68

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N
Nargis Bhowmik
Mar 24, 2021
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Address: KFC SILCHAR

We order XL popcorn but they served in L boxes & when we asked to serve it in XL Bucket they lesened the quantity and started arguing with us this will be the quantity provided ...
This is not the first time we have faced this problem...
This should not be a brand like kfc shoould do to their clients...
Aug 6, 2021
Complaint marked as Resolved 
KFC India customer support has been notified about the posted complaint.
Hi,

We'll get this checked. Please share your contact number, email ID, restaurant details and order ID on [protected]@yum.com. We'll connect with you shortly.

Regards,
KFC India
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    keerthan kool
    Mar 24, 2021
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    Address: CMH road Bangalore India

    I ordered at 8:32pm and got a message of dispatced at 9pm but I got my order at 10:45 pm after my guest left the house.
    This is very poor service. Never expected this from KFC. What is the use of ordering in app If the proper service is not given?
    If I call the manager(CMH road Bangalore India store), said already dispatched by thier delivery channel partner. After waiting for long time, I complaint through customer care and had a word with Manager again, and he shared one more delivery channel partner details to contact but again he failed to deliver. Finllay at 10:45 pm I received my order after doing all the circus with your KFC team. I understand it's not problem of KFC employees, they have dispatched my order twice with your delivery channel partner, but I did not receive the order from them. Going forward Please Ensure you select right and good delivery channel partner who gives good service and give a good name to KFC.
    Thanks
    KFC India customer support has been notified about the posted complaint.
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      Amanmakkr
      Mar 23, 2021
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      Resolved

      I order a 3meal on website mobile no.[protected] my bill amount is deducted from my bank account but restaurant not received my order...plzz refund my amount
      Aug 6, 2021
      Complaint marked as Resolved 
      KFC India customer support has been notified about the posted complaint.
      Hi,

      We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

      Regards,
      KFC India
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        K
        Krishanth Kumar
        Mar 22, 2021
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        Address: vijayawada opposite to HDFC Bank,

        Amount deducted order not confirmed
        today at 10 50 am
        i need a refund of 1319 rupees
        UPI reference no.[protected]
        paid to UPI ID : yumrestaurantindia.[protected]@hdfcbank
        Aug 6, 2021
        Complaint marked as Resolved 
        KFC India customer support has been notified about the posted complaint.
        Hi,

        We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

        Regards,
        KFC India
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          S
          Shiihrani krich
          Mar 21, 2021
          Resolved
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          Address: Guwahati, Dwarka path bormotoria

          I ordered in KFC app and paid using BHIM. The money was deducted from my account but I did not receive any confirmation mail and there is no history in my previous order.
          Aug 6, 2021
          Complaint marked as Resolved 
          KFC India customer support has been notified about the posted complaint.
          Hi,

          We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

          Regards,
          KFC India
          Shiihrani krich's [Complaint's author] reply, Mar 31, 2021
          Date 21 march. Order amount 653, KFC no order I'd since the order was not processed mode of payment BHIM
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            K
            Karthickj j
            Mar 19, 2021
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            Address: 55, shanthi layout 8th cross, ramurthy Nagar Bangalore

            [protected],

            Hello,

            I have placed an order and paid 335, but till now no onee have contacted even aftr visiting the kfc or customer care.
            Such an useless service. Never picks the call r repsonds to query that is submitted.
            Aug 12, 2021
            Complaint marked as Resolved 
            KFC India customer support has been notified about the posted complaint.
            Verified Support
            Mar 23, 2021
            KFC India Customer Care's response
            Hi,

            We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

            Regards,
            KFC India
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              T
              Toufiqur Rahman
              Mar 18, 2021
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              Address: Janaki path

              Hello sir. I ordered online from kfc app some items worth rs 533 and got some inconsumable fried chicken with unwanted object like worms . Kindly look after the matter and provide resolutions asap. Thanking you . Adress janaki path guwahati pin 781006
              Aug 6, 2021
              Complaint marked as Resolved 
              KFC India customer support has been notified about the posted complaint.
              Mar 19, 2021
              Updated by Toufiqur Rahman
              This is the bill I am attaching

              Hi,

              We'll get this checked. Please share your contact number, email ID, restaurant details and order ID on [protected]@yum.com. We'll connect with you shortly.

              Regards,
              KFC India
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                K
                Katam ashwitha
                Mar 17, 2021
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                Good Afternoon
                I’m katam Ashwitha. Today I have ordered some items from kfcs official app from my nearby kfc portal. The money from my account was deducted. Actually I paid using paytm UPI ID. Kindly please go through the process and return our money as soon as possible. I’m attaching the transaction screenshot as proof. Please go through it.
                Aug 13, 2021
                Complaint marked as Resolved 
                KFC India customer support has been notified about the posted complaint.
                Mar 17, 2021
                Updated by Katam ashwitha
                Please go through the complaint as soon as possible. Mail the progress to [protected]@gmail.com.
                Verified Support
                Mar 19, 2021
                KFC India Customer Care's response
                Hi,

                We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                Regards,
                KFC India
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                  E
                  Ekta Choudhary30
                  Mar 17, 2021
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                  Resolved

                  I ordered food on 15th March 2021, the amount got deducted from my account but order not processed and till now no refund.
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  KFC India customer support has been notified about the posted complaint.
                  Hi,

                  We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                  Regards,
                  KFC India
                  Ekta Choudhary30's [Complaint's author] reply, Mar 20, 2021
                  Everything has been shared in the complaint i.e., date, amount, transaction ID, mode of payment was Paytm.
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                    K
                    Katam ashwitha
                    Mar 17, 2021
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                    Good evening
                    I placed an order on KFC application from my registered number [protected] at KFC store WTP jaipur.
                    I paid via UPI mode here payment Debited but order not placed.
                    Attaching screenshot for your reference.
                    Please look into it and make the refund as soon as possible.
                    Payment debited from account but order was not placed.
                    Please help me to resolve the issue and help me to get refund
                    My contact number is [protected]
                    KFC India customer support has been notified about the posted complaint.
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                      GloriaRabha
                      Mar 16, 2021
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                      Address: Shillong

                      I order from kfc app on 13/03/2021 but my order it’s not successfully placed but my money it already deducted from my account amount 405 I complained twice but still there no action please refund my money ASAP from Shillong Meghalaya
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      KFC India customer support has been notified about the posted complaint.
                      Hi,

                      We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                      Regards,
                      KFC India
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                        A
                        Annu605
                        Mar 16, 2021
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                        Resolved

                        Dear KFC
                        Sub. Refund
                        Sir I was order on KFC app 12 march amount was 759 through paytm but order was cancelled and my money didn't sent by KFC please resolve this.
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        KFC India customer support has been notified about the posted complaint.
                        Hi,

                        We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                        Regards,
                        KFC India
                        Annu605's [Complaint's author] reply, Nov 30, 2021
                        My contact no. Is 7007595287
                        And my TRX I'd is 257408100021
                        And date 12/03/2021 mode of payment is UPI
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                          V
                          Vishal sarbjeet
                          Mar 14, 2021
                          Resolved
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                          Resolved

                          Address: Rajpura prime mall chandigarh road
                          Website: Dust

                          Table ke uper 40 mint hogya h abi tak nhi uthya dust..kya aap doge mujhe jawab iske baare
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          KFC India customer support has been notified about the posted complaint.
                          Mar 14, 2021
                          Updated by Vishal sarbjeet
                          Will you give me the answer to this complaint that the dirt is spread inside the KFC, please be 40 minutes looking at us
                          Mar 14, 2021
                          Updated by Vishal sarbjeet
                          Here the manner of speaking with the customer is also wrong. If a person is late and is taking orders, then he should speak in a good way, nor does he want to do it in Missbehavior Compliment, for this, will he suggest to me that the days will go soon
                          Hi,

                          We'll get this checked. Please share your contact number, email ID, restaurant details and order ID on [protected]@yum.com. We'll connect with you shortly.

                          Regards,
                          KFC India
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                            S
                            shonulu
                            Mar 14, 2021
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                            Resolved

                            Address: Hanamkonda

                            Hi Team

                            I have visited KFC at Hanamkonda dist warangal today 13th March 2021 and placed order. The bill amount was 940rs . I have made payment via my debit card.. money got deducted from my bank but kfc didn't receive the money itseems.. when will I receive my refund. Please suggest
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            KFC India customer support has been notified about the posted complaint.
                            Hi,

                            We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                            Regards,
                            KFC India
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                              M
                              Mom VS Son Multicuisine
                              Mar 13, 2021
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                              Dear Sir,

                              I have made an order in KFC on 13.03.2021 and the amount of Rs. 576.95 has been debited but the order not placed. please check the attached payment details and refund the amount.

                              Regards
                              K Raghavendran
                              KFC India customer support has been notified about the posted complaint.
                              Hello,

                              We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                              Regards,
                              KFC India
                              Mom VS Son Multicuisine's [Complaint's author] reply, Mar 15, 2021
                              Cell: 9952940059
                              Rs. 576.95
                              Paid through UPI
                              Transaction ID: S69045657
                              Date: 13.03.2021
                              Trans Ref. UPI/107215444009/15:35:27/UPI/YUM RESTAURANT INDIA
                              Mom VS Son Multicuisine's [Complaint's author] reply, Mar 15, 2021
                              KFC Tirupati Branch
                              Please confirm the status of the refund
                              Thank u amount refunded
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                                M
                                Mahalakshmi bommy
                                Mar 12, 2021
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                                Resolved

                                Address: Amanora mall

                                I placed an order today in kfc app and made payment through upi and the payment was completed and order is not placed so need to make an order again but I need the refund of my upi payment my upi transaction ID[protected]
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                KFC India customer support has been notified about the posted complaint.
                                Mar 12, 2021
                                Updated by Mahalakshmi bommy
                                Hi,
                                Today i placed on order through the KFC App from my registered number from Pune on 12th march 2021. I paid Rs 723 via UPI - GPay but the order was not placed . The amount was also deducted from my bank account.
                                I have attached screenshot for your reference.
                                Please initiate the refund as soon as possible and help me get this issue resolved.

                                Hi,

                                We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                                Regards,
                                KFC India
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                                  BRitu
                                  Mar 12, 2021
                                  Resolved
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                                  Resolved

                                  Address: Bhuvneshwar

                                  We just visited kfc bhuvneshwar at esplanet mall our bill amount was rs 919 but my account debited by rs 1919. Kindly refund extra amount ASAP. Thanku
                                  Aug 8, 2021
                                  Complaint marked as Resolved 
                                  KFC India customer support has been notified about the posted complaint.
                                  Hello,

                                  We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                                  Regards,
                                  KFC India
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                                    S
                                    Sai G Prasad KM
                                    Mar 11, 2021
                                    Resolved
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                                    Resolved

                                    I have ordered food through KFC App on 09/03/2021 of rs 584 I had not get conformation from their end also food was not delivered but my money had been deducted. Till date I have not received any refund from ur end. Also I am not able to get any contact details of any your department where I can to discuss the matter and raise a complaint. Kindly look into the matter such that I can get refund as soon as possible...
                                    Aug 13, 2021
                                    Complaint marked as Resolved 
                                    KFC India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 15, 2021
                                    KFC India Customer Care's response
                                    Hello,

                                    We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                                    Regards,
                                    KFC India
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                                      abhinav5425
                                      Mar 10, 2021
                                      Resolved
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                                      Resolved

                                      I ordered for a veg zinger meal, but it took the them forever to serve it to me and my family. When I asked them about this delay, they started making excuses and instead of apologizing, they were rude and impolite.
                                      Aug 8, 2021
                                      Complaint marked as Resolved 
                                      KFC India customer support has been notified about the posted complaint.
                                      Hi Abhinav,

                                      Our apologies for the disappointment caused. Request you to share your contact number, order ID and restaurant details on [protected]@yum.com. We'll connect with you shortly.

                                      Regards,
                                      KFC India
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                                        Adarsh0007
                                        Mar 7, 2021
                                        Resolved
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                                        Resolved

                                        Address: Muzaffarpur,Bihar

                                        I ordered from kfc website and make a payment towards that order and payment is shown successful but when i reached restaurant( located in Muzaffarpur) they say that the order is not showing in their screen. And refused to give me my order
                                        Aug 8, 2021
                                        Complaint marked as Resolved 
                                        KFC India customer support has been notified about the posted complaint.
                                        Hi Adarsh,

                                        Our apologies for the disappointment caused. Request you to share your contact number, order ID and restaurant details on [protected]@yum.com. We'll connect with you shortly.

                                        Regards,
                                        KFC India
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