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KFC India Complaints & Reviews

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Updated: May 5, 2026
Complaints 2781
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513
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2268
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KFC India reviews & complaints page 67

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S
Swapnil Eddy Kadu
Apr 17, 2021
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Address: KFC Mate Square Bhojraj Multipupose Hall, having Sheet No. 88 of Mouza Amabazari, Shraddhanand Peth, South Ambazari Road, Nagpur

I ordered a large chicken popcorn and a mojito. Paid 248 through gpay. The app crashed and I haven't recieved a refund.
KFC India customer support has been notified about the posted complaint.
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    M
    Mriganka Mousam Sharma
    from Hojai, Assam
    Apr 16, 2021
    Resolved
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    Resolved

    Address: Near J.S. Vidyalaya, Jail Road, House No. 2

    My family visited KFC, Jorhat (Assam) Pin -785001, tonight at 9 pm for a take away and ordered a Chicken Zinger Meal and a chicken legg bucket with 3 pepsi... they packed and gave us the bag, but when we took it and opened in our home the glasses of pepsi were damaged, packing was improper and the pieces of chicken leg were damped and sticky not of the quality of KFC. We had to through the entire packed bag...this needs a proper complaint and a lesson must be taught to them for harming the name of KFC in such a way
    Aug 6, 2021
    Complaint marked as Resolved 
    KFC India customer support has been notified about the posted complaint.
    View replies
    Hello,

    We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

    Regards,
    KFC India
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      S
      SiriHari
      Apr 11, 2021
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      Resolved

      Date Of Incident - 28/0302021

      Client number - [protected] (K290W06818)

      Place of process of food : Banashankari, FIT NO.7, Ground floor, 100ft Ring Road, 5th block, 3rd stage, Bengaluru, Karnataka.

      I have ordered the food but the delivery boy was unable to find the address. I waited for 1 1/2 hour and also guided him the address. Finally I told him to wait at place to receive the order myself. But he even didn't wait and cancelled the order without informing me. I totally disappointed with service. He told that I will get refund in 4 days. It's been 15 days till today. Still not received any refund or any information about refund.

      I am requesting for my refund... Hope I get it soon.
      Aug 12, 2021
      Complaint marked as Resolved 
      KFC India customer support has been notified about the posted complaint.
      Verified Support
      Apr 12, 2021
      KFC India Customer Care's response       Hi Hari, we'll surely help you with your concern. Request you to share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference
      on [protected]@yum.com, so that we can assist you further with the same.
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        K
        Kula646
        Apr 10, 2021
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        Address: Guwahati

        I have ordered online in kfc app and paid amount Rs 385 through GPAY.
        Amount deducted but order not confirmed and in app it is showing no previous order. Kindly refund my amount.
        Aug 6, 2021
        Complaint marked as Resolved 
        KFC India customer support has been notified about the posted complaint.
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        This shouldn't have happened. Please share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, so that our team can connect with you at the earliest.
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          K
          kumarnp1998
          Apr 9, 2021
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          Resolved

          Address: Jamshedpur

          I ordered for KFC Favorites (399₹) and wings(150₹) so net cost was(593₹).
          After I did my payment, I didn't not receive any status of my order nor I received my order ID.
          When I clicked on Previous order on KFC app I found that there was no order placed
          Kindly look into the matter.
          As I want the money urgently.
          Aug 6, 2021
          Complaint marked as Resolved 
          KFC India customer support has been notified about the posted complaint.
          View replies
          Hi,

          We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

          Regards,
          KFC India
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            R
            Rajnish.raj.raj
            Apr 8, 2021
            Resolved
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            Resolved

            I ordered from kfc online
            It came from Preet vihar order no. 9231
            I was shocked when I opened the box. Whole item was absolutely cold so didn't taste good.my family got disappointed when they touched piece of chiken bcoz it was not hot and it was looking that it was made quite earlier maybe before 2 3 hr.
            At last I threw all items and writing in disappoint.Return my valuable money or repeat the same order with some taste so that I can trust KFc brand again.
            Contact no. [protected]
            Aug 6, 2021
            Complaint marked as Resolved 
            KFC India customer support has been notified about the posted complaint.
            View replies
            Hi,

            We'll get this checked. Please share your contact number, restaurant details, order ID, on [protected]@yum.com. We'll connect with you shortly.

            Regards,
            KFC India
            Reply
            Rajnish.raj.raj's [Complaint's author] reply, Apr 8, 2021
            Con no.- 9667469799
            Restaurant -Preet vihar KFC
            Order I'd 9231
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              H
              Himansh I Girotra
              Apr 7, 2021
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              Resolved

              I have placed an order (delivery) but after 10 min a pop up menu show you have take away from following restaurants. So, I selected one of them and when I visited that store they said they didn’t received any such order. I want my Rs 714
              Aug 6, 2021
              Complaint marked as Resolved 
              KFC India customer support has been notified about the posted complaint.
              View replies
              Hi,

              We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

              Regards,
              KFC India
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                N
                NeelDas
                Apr 5, 2021
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                I have placed an order with kfc app and paid the amount from GPAY. Amount have been successfully deducted but order was not placed with kfc. I got this message from kfc soon after amount have been deducted.

                We are trying to push your order. In case your order is not placed, order amount will be refunded within 4-5 business days

                It's been 5 days and the amount still not credited.
                Am attaching the screenshot from kfc app

                order date : 30th march, 2021
                gpay kfc no : +91 [protected]
                KFC India customer support has been notified about the posted complaint.
                Apr 05, 2021
                Updated by NeelDas                 my gpay no : [protected]
                Apr 05, 2021
                Updated by NeelDas                 pfa my gpay order status

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                  N
                  neeleshdas
                  Apr 5, 2021
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                  30th march I ordered via upi, I have screenshot also but did not got any order id . I got a sms that "we will try to push your order, if not succesfull, refund will be processed within 4-5 days . I called customer care and they suggested to re order using COD and wait for upi refund . I did the same or suggested . Till now did not received any refund
                  KFC India customer support has been notified about the posted complaint.
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                    J
                    Jessica Anthony
                    Apr 4, 2021
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                    My order has not been taken after the amount been debited
                    KFC India customer support has been notified about the posted complaint.
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                      S
                      Sandesh patil 115
                      Apr 3, 2021
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                      Address: Madh island malad (w)

                      Sir, I with my family visited Inorbit malad kfc outlet on friday2and ordered family bucket, when we tasted chicken it was very salty, and outer coating was torn and not upto mark when I complaint, miss noor accepted that chicken was salty, kfc ruined my family lunch, didn't accept such kind of quality from kfc, pls explain why such quality product and horrible experience
                      KFC India customer support has been notified about the posted complaint.
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                        C
                        Chenim Ryan
                        Apr 1, 2021
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                        Resolved

                        Address: Guwahti, Assam

                        I ordered food on kfc app and I paid online for yhe food unfortunately the order failed the food never came and when I called the customer support they said order failed and said I would be refunded under 72 hours its been 72 hours I still haven't receive my refund and when I call customer support they all hang up telling me to wait
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        KFC India customer support has been notified about the posted complaint.
                        View replies
                        Hi,

                        We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                        Regards,
                        KFC India
                        Reply
                        Hi,

                        We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                        Regards,
                        KFC India
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                          R
                          Raghav Mishra Bihar
                          Apr 1, 2021
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                          Resolved

                          I ordered a burger and fries worth Rs 310 from KFC. It was deliver so.late that it was not in condition to be eaten. It was cold and total waste of money.
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          KFC India customer support has been notified about the posted complaint.
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                          Hi,

                          We'll get this checked. Please share your contact number, restaurant details, email ID and order ID on [protected]@yum.com. We'll connect with you shortly.

                          Regards,
                          KFC India
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                            T
                            Tanya\'s creative corner
                            Apr 1, 2021
                            Resolved
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                            Resolved

                            My recent order's payment is debited, but order is not placed.
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            KFC India customer support has been notified about the posted complaint.
                            View replies
                            Hi,

                            We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                            Regards,
                            KFC India
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                              T
                              Tisha Singhal
                              Mar 31, 2021
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                              Resolved

                              Address: Gaur city mall noida extension
                              Website: Kfc

                              We ordered chicken burger and the burger has no taste. We call the staff person for showing him but he didn't came he said another person to come but no one came and listen to us. There was only chicken no sauce nothing only cabbage which was tasting disgusting
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              KFC India customer support has been notified about the posted complaint.
                              View replies
                              Hi,

                              We'll get this checked. Please share your contact number, restaurant details, email ID and order ID on [protected]@yum.com. We'll connect with you shortly.

                              Regards,
                              KFC India
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                                S
                                Sarv0
                                Mar 31, 2021
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                                Resolved

                                I've ordered from KFC dated 25th March 2021. The money was deducted from the wallet but neither food nor money was received. Talked to customer care they said the deducted money will be given back to you in 72 hrs. And you'll get a notification. So far 80 hrs has been passed. Now even Customer care number( [protected]- Kolkata) is saying not in used.
                                Please look into this. I hereby attaching the transaction details for your reference.
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                KFC India customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 03, 2021
                                KFC India Customer Care's response                                 Hi,

                                We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                                Regards,
                                KFC India
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                                  B
                                  bhupendarrocky
                                  Mar 31, 2021
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                                  Resolved

                                  Address: Khjaguda, Aparna Westside near Delhi public school , Lancohills road ,500089

                                  I ordered my food from your KFC mobile APP
                                  My payment is Done But my order doesn't received.
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  KFC India customer support has been notified about the posted complaint.
                                  View replies
                                  Hello,

                                  We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                                  Regards,
                                  KFC India
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                                    P
                                    Pradeep407
                                    Mar 31, 2021
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                                    Resolved

                                    I had purchased a burger at KFC Gachibowli, Hyderabad. I also wanted to buy a water bottle but they were charging me 50 rupees for 1 ltr of Aquavess water. I did not buy the water though.
                                    The reason for this complaint is - I wanted to bring this to the notice of concerned authorities so that they do not loot customers with high-priced water bottles.
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    KFC India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 31, 2021
                                    KFC India Customer Care's response                                     Hello,

                                    We'll get this checked. Please share your contact number, restaurant details and order ID on [protected]@yum.com. We'll connect with you shortly.

                                    Regards,
                                    KFC India
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                                      K
                                      krk7
                                      Mar 30, 2021
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                                      Resolved

                                      Address: A/P -Deccan Gymkhana Tal-Pune Dist-Pune,Ganjave chowk pune 30

                                      I ordered from kfc app for 255rs the money debited from my account and credited to http://yumrestaurantindia.billdesk/ but order is received and there is no status also.
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      KFC India customer support has been notified about the posted complaint.
                                      View replies
                                      Hello,

                                      We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                                      Regards,
                                      KFC India
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                                        S
                                        Suhainafathima
                                        Mar 28, 2021
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                                        Resolved

                                        Address: KFC, skywalk mall, aminjikarai, chennai

                                        I ordered medium popcorn chicken and paid through online payment. But i didn't received the order from kfc in skywalk mall, aminjikarai, chennai.
                                        This is not fare guys.
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        KFC India customer support has been notified about the posted complaint.
                                        View replies
                                        Hello,

                                        We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                                        Regards,
                                        KFC India
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