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KFC India Complaints & Reviews

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Updated: Oct 25, 2025
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KFC India reviews & complaints page 67

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J
Jsplsingh
from Noida, Uttar Pradesh
Mar 1, 2021
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Address: Preet vihar kfc store

I went to your store today, I placed my order and after that I took a bite of chicken after that I got a hair in it, I have been going to KFC for a long time but today I have a lot of disappointed which happened today in my meal, while suddenly I saw that the hair was in chicken piece, I want to complaint about this thing I m very disappoint with this thing as you know there is a covid pandemic is gone This is so hilarious thing I'm visited at preet vihar KFC store bill number is 5532 or iwill register complaint againts preet vihar kfc store or I will mention this incident with Twitter and social media platform
Aug 8, 2021
Complaint marked as Resolved 
KFC India customer support has been notified about the posted complaint.
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Hello,

Our apologies for the disappointment caused. Request you to share your contact number, order ID and restaurant details on [protected]@yum.com. We'll connect with you shortly.

Regards,
KFC India
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    H
    Himal Sanva
    from Noida, Uttar Pradesh
    Mar 1, 2021
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    Resolved

    1st March, 2021. I ordered from KFC app and i did my transaction through UPI, the amount was debited but order was not placed. Please kindly help
    +1 photos
    Aug 8, 2021
    Complaint marked as Resolved 
    KFC India customer support has been notified about the posted complaint.
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    Hello,

    We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

    Regards,
    KFC India
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      A
      Ayushjayendra
      Feb 27, 2021
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      Address: Gorakhpur . Orient mall
      Website: Kfc

      Payment was successful of 1390.88 but the order wasn’t placed
      +1 photos
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        R
        RIO R
        from Chennai, Tamil Nadu
        Feb 26, 2021
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        Address: 156/B M. V Nagar 2nd cross left side, Kappagal Road Bellary
        Website: online.kfc.co.in/myaccount

        I placed a order at KFC containing Regular pop corn and pop corn rice bowl. The order was place at 9:31PM the order was delivered at 11:09 PM . The rice and chicken was not even warm The rice was at the half proption in the bowl.
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          S
          Sak Arfath Khan
          from Bengaluru, Karnataka
          Feb 26, 2021
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          Address: The Graphics Plus

          Its ridiculous that KFC Service in India down to level 0, been trying all the customer care numbers given by KFC none of the number is valid.

          it was special occasion, no probs show must go on.

          just refund my money back,
          No to KFC again.

          Thanks & Regards,
          +1 photos
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            A
            Ayushjayendra
            Feb 21, 2021
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            Address: Orion mall
            Website: KFC

            I placed a take away order online by paying through Paytm upi .. the amount was deducted but the order wasn’t placed . Please refund the amount..
            I placed an order of 1390.98 in the name of ayush, [protected] .
            +2 photos
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              B
              Bhagath reddy
              Feb 19, 2021
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              Not delivered the order by kfc staff
              +1 photos
              KFC India customer support has been notified about the posted complaint.
              Feb 19, 2021
              Updated by Bhagath reddy               I have received the Order No. K230W51507,
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                N
                Nikt
                Feb 18, 2021
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                Address: Noida

                I had ordered 17th feb kfc from sector 72 Noida through Zomato. The outlet was not able to even complete the order and give it to the Zomato delivery guy. This is ridiculous service by a KFC outlet. When I called the outlet they said its taking time and I had to cancel my order as it was so late in the night and had go out at 11 in the night to look for food.
                My name is Nikhil
                [protected]
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                  S
                  Shaik2702
                  from Bengaluru, Karnataka
                  Feb 16, 2021
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                  Address: No 117, shop no 1, AEGS layout, new bel road , Bangalore, 560054

                  So this thing might be a little hard to catch up cause there might be confusion, but I'll try my best to re-enact the scenario as to what happened, so please do resolve this issue, as soon as possible!
                  I visited a branch of kfc in new bel road, Bangalore, on 16/02/21. Ordered food through kfc app and selected take away, as dine- in wasn't available. So from the app i was redirected to UPI, i paid an amount of Rs.342 but the staff told that they didn't receive order at all . Right in front of them i ordered, my money got deducted but they told they didn't receive any order !! Kinda ridiculous ...but i understand that this might be a glitch, so please RESOLVE this!
                  +1 photos
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                  Complaint has just been forwarded to the payment authority. Isn't resolved yet . Please look into it !
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                    S
                    Shammi Thakur
                    Feb 14, 2021
                    Resolved
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                    Resolved

                    Address: 10751, jhand WALA ROAD PAHAR GANJ, NEW DELHI JHANDEWALAN Karol Bagh Central Delhi India 110055

                    I have visited your kamla nagar delhi outlet on 14 /02/2021 which bill no is 8838 bill amount of 1023 Rs.
                    Your boys charged 5.71 Rs for paper beg I told him this is totally against " order passed by honorable chandigarh consumer forum and delhi consumer forum too."
                    Advocate Nikhil Majithiya said on above said after this order the ministry of consumer affair Govt of India issues guidelines no shopkeeper will charge for bag from consumer.
                    I will definitely move to apex consumer court of delhi for said matter which are decided early on two honorable forum.
                    Reply fast and represent your point why I am not go to honorable forum.
                    You are good and famous brand on Non veg lover it will defame you and dent your business too.
                    Advocate Shammi Thakur
                    [protected]
                    Aug 10, 2021
                    Complaint marked as Resolved 
                    KFC India customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 16, 2021
                    KFC India Customer Care's response                     Hey Shammi, we'd like to look into your issue. Please share your contact number, email ID, order Id and restaurant details on [protected]@yum.com, so as to help our team connect with you soon.
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                      D
                      dshilpa
                      Feb 13, 2021
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                      Resolved

                      Items Missing in Takeaway Order

                      Address: Malda, English Bazar
                      Website: Online.kfc.co.in

                      I have ordered two pieces of Hot Chicken Wings worth Rs 65.72 + tax in my Takeaway box, today (13th Feb, 2021) from KFC, English Bazar, Malda but the item is missing in the box.

                      My contact details are: +91-[protected]
                      Email ID: manoj.04.[protected]@gmail.com

                      Kindly look into the issue at the earliest and expedite the process of either a refund or an alternative substitution....
                      +1 photos
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                      S
                      Srishtiwkksksksjs
                      Feb 13, 2021
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                      Address: Ahmedabad

                      I placed an order through the KFC app.The transaction was done through my UPI app (gpay).the amount was debited bit the order was not confirmed.
                      Please initiate refund asap
                      +1 photos
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                        S
                        Shefali Bhandary
                        Feb 12, 2021
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                        I had placed an order on the 7th of February using their app, the store calls and said they don't deliver to my location and they will cancel the order and process my refund. Till now it's not been processed. I have been calling the customer care they are not responding correctly. Nor are they aware the order was cancelled
                        KFC India customer support has been notified about the posted complaint.
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                          C
                          clement p abraham
                          from Kottayam, Kerala
                          Feb 10, 2021
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                          I have been trying to place the order in KFC official app and done payment of around 900 rs.Order was placed from two numbers.I have contacted many times to customer care regarding this and the outlets they have been saying order was unsuccessful due to technical issues from your end.its so irritating and there is no refund initiated from your end till now.
                          Iam attaching the order details and payment from paytm screen shot.its clear from screenshot there is two payment done for kfc from my paytm.kindly do check and process the refund.
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                            H
                            harshit27_
                            Feb 9, 2021
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                            Address: NNo. 367, Ground Floor, Radhey Shree Patna, Kankarbagh Main Rd, Patna, Bihar 800020

                            I tried to place an online order on KFC app and paid using Paytm UPI but the money got deducted and no order was showing in the application.
                            Contact - [protected]
                            email ID - [protected]@gmail.com
                            Order Amount - Rs 634
                            Ordered Item - Big 8
                            UPI Reference No[protected]
                            Mode of Payment - UPI
                            Date & Time - 09 Feb 2021, 09:41 PM

                            I've attached the payment proof.
                            Please take a look and refund my money ASAP.
                            Thank You.
                            +1 photos
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                              N
                              Nipun20029
                              from Delhi, Delhi
                              Feb 8, 2021
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                              Resolved

                              Payment Failure

                              I was ordering on 8 feb 2021 i chose amazon pay upi for payment there transaction was successful but on kfc app i have seen a msg for seconds that order failed. And finally order not placed.

                              It is about 1 hr i didn't get refund for this. Kindly help

                              Upi ref:[protected]

                              I placed order again with different mode of payment that order placed.

                              Kindly refund it soon. I m attaching screenshot...
                              +2 photos
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                              Nipun20029
                              from Delhi, Delhi
                              Feb 8, 2021
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                              Resolved

                              Payment failure

                              Website: kfc.com

                              As i was ordering on 8 feb 2021 i choosen amazon pay upi for payment there transaction was successful but on kfc app i have seen a msg for seconds that order failed. And finally order not placed.

                              It is about 1 hr i didn't get refund for this. Kindly help

                              Upi ref:[protected]

                              I placed order again with different mode of payment that order placed.

                              Kindly refund it soon. I m attaching...
                              +2 photos
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                              thushar.3t
                              from Thiruvananthapuram, Kerala
                              Feb 6, 2021
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                              Address: Door No 001, QRS Mall Square, Mahathma Gandhi Rd, opposite Raymond Showroom, Thiruvananthapuram, Kerala 695001

                              I ordered multiple items including one chicken zinger from KFC. But while me and my daughter eating time, we noticed that inside the chicken zinger, there was a waste of portion of eaten apple. I have attached the screenshot. KFC order number:K[protected]; POS NoT14815. Store Address : Door No 001, QRS Mall Square, Mahathma Gandhi Rd, opposite Raymond Showroom, Thiruvananthapuram, Kerala 695001. In this covid time this issue is a very high problem. I contacted store manager Mr. Selvan. But very disappointed behaviour from his side. Please take high action against this store. My mail id: thushar.[protected]@gmail.com
                              +1 photos
                              KFC India customer support has been notified about the posted complaint.
                              Feb 06, 2021
                              Updated by thushar.3t                               Please take action against this store
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                                S
                                Subodh Yaduvanshi
                                from Kolkata, West Bengal
                                Feb 4, 2021
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                                Address: Entertainment mall (Khatauli)

                                Hi,

                                I would like to say that today I went to KFC which is in khatauli (Entertainment mall).
                                I ordered for chicken pieces but there is something wrong with the food and its like a stale food and not as per standard of KFC ...

                                Hope you will correct this in future or I have to go somewhere else as there is lots of option for the same...

                                I like KFC because of the unique standard..

                                Regards
                                Subodh Yadav
                                [protected]
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                                  B
                                  Bharu011
                                  Feb 3, 2021
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                                  Address: Parvati nagar, Bellary

                                  Ordered online takeaway... Payment is successful but order was not placed. Please check it.
                                  +1 photos
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