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Updated: Oct 25, 2025
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508
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KFC India reviews & complaints page 66

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S
Shiihrani krich
Mar 21, 2021
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Address: Guwahati, Dwarka path bormotoria

I ordered in KFC app and paid using BHIM. The money was deducted from my account but I did not receive any confirmation mail and there is no history in my previous order.
+1 photos
Aug 6, 2021
Complaint marked as Resolved 
KFC India customer support has been notified about the posted complaint.
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Hi,

We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

Regards,
KFC India
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Shiihrani krich's [Complaint's author] reply, Mar 31, 2021
Date 21 march. Order amount 653, KFC no order I'd since the order was not processed mode of payment BHIM
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    K
    Karthickj j
    Mar 19, 2021
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    Resolved

    Address: 55, shanthi layout 8th cross, ramurthy Nagar Bangalore

    [protected],

    Hello,

    I have placed an order and paid 335, but till now no onee have contacted even aftr visiting the kfc or customer care.
    Such an useless service. Never picks the call r repsonds to query that is submitted.
    Aug 12, 2021
    Complaint marked as Resolved 
    KFC India customer support has been notified about the posted complaint.
    Verified Support
    Mar 23, 2021
    KFC India Customer Care's response     Hi,

    We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

    Regards,
    KFC India
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      T
      Toufiqur Rahman
      Mar 18, 2021
      Resolved
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      Resolved

      Address: Janaki path

      Hello sir. I ordered online from kfc app some items worth rs 533 and got some inconsumable fried chicken with unwanted object like worms . Kindly look after the matter and provide resolutions asap. Thanking you . Adress janaki path guwahati pin 781006
      +1 photos
      Aug 6, 2021
      Complaint marked as Resolved 
      KFC India customer support has been notified about the posted complaint.
      Mar 19, 2021
      Updated by Toufiqur Rahman       This is the bill I am attaching

      View replies
      Hi,

      We'll get this checked. Please share your contact number, email ID, restaurant details and order ID on [protected]@yum.com. We'll connect with you shortly.

      Regards,
      KFC India
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        K
        Katam ashwitha
        Mar 17, 2021
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        Good Afternoon
        I’m katam Ashwitha. Today I have ordered some items from kfcs official app from my nearby kfc portal. The money from my account was deducted. Actually I paid using paytm UPI ID. Kindly please go through the process and return our money as soon as possible. I’m attaching the transaction screenshot as proof. Please go through it.
        +1 photos
        Aug 13, 2021
        Complaint marked as Resolved 
        KFC India customer support has been notified about the posted complaint.
        Mar 17, 2021
        Updated by Katam ashwitha         Please go through the complaint as soon as possible. Mail the progress to [protected]@gmail.com.
        Verified Support
        Mar 19, 2021
        KFC India Customer Care's response         Hi,

        We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

        Regards,
        KFC India
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          E
          Ekta Choudhary30
          Mar 17, 2021
          Resolved
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          Resolved

          I ordered food on 15th March 2021, the amount got deducted from my account but order not processed and till now no refund.
          +1 photos
          Aug 6, 2021
          Complaint marked as Resolved 
          KFC India customer support has been notified about the posted complaint.
          View replies
          Hi,

          We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

          Regards,
          KFC India
          Reply
          Ekta Choudhary30's [Complaint's author] reply, Mar 20, 2021
          Everything has been shared in the complaint i.e., date, amount, transaction ID, mode of payment was Paytm.
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            K
            Katam ashwitha
            Mar 17, 2021
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            Good evening
            I placed an order on KFC application from my registered number [protected] at KFC store WTP jaipur.
            I paid via UPI mode here payment Debited but order not placed.
            Attaching screenshot for your reference.
            Please look into it and make the refund as soon as possible.
            Payment debited from account but order was not placed.
            Please help me to resolve the issue and help me to get refund
            My contact number is [protected]
            +1 photos
            KFC India customer support has been notified about the posted complaint.
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              G
              GloriaRabha
              Mar 16, 2021
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              Address: Shillong

              I order from kfc app on 13/03/2021 but my order it’s not successfully placed but my money it already deducted from my account amount 405 I complained twice but still there no action please refund my money ASAP from Shillong Meghalaya
              Aug 6, 2021
              Complaint marked as Resolved 
              KFC India customer support has been notified about the posted complaint.
              View replies
              Hi,

              We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

              Regards,
              KFC India
              Reply
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                A
                Annu605
                Mar 16, 2021
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                Resolved

                Dear KFC
                Sub. Refund
                Sir I was order on KFC app 12 march amount was 759 through paytm but order was cancelled and my money didn't sent by KFC please resolve this.
                +2 photos
                Aug 6, 2021
                Complaint marked as Resolved 
                KFC India customer support has been notified about the posted complaint.
                View replies
                Hi,

                We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                Regards,
                KFC India
                Reply
                Annu605's [Complaint's author] reply, Nov 30, 2021
                My contact no. Is 7007595287
                And my TRX I'd is 257408100021
                And date 12/03/2021 mode of payment is UPI
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                  V
                  Vishal sarbjeet
                  Mar 14, 2021
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                  Resolved

                  Address: Rajpura prime mall chandigarh road
                  Website: Dust

                  Table ke uper 40 mint hogya h abi tak nhi uthya dust..kya aap doge mujhe jawab iske baare
                  +1 photos
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  KFC India customer support has been notified about the posted complaint.
                  Mar 14, 2021
                  Updated by Vishal sarbjeet                   Will you give me the answer to this complaint that the dirt is spread inside the KFC, please be 40 minutes looking at us
                  Mar 14, 2021
                  Updated by Vishal sarbjeet                   Here the manner of speaking with the customer is also wrong. If a person is late and is taking orders, then he should speak in a good way, nor does he want to do it in Missbehavior Compliment, for this, will he suggest to me that the days will go soon
                  View replies
                  Hi,

                  We'll get this checked. Please share your contact number, email ID, restaurant details and order ID on [protected]@yum.com. We'll connect with you shortly.

                  Regards,
                  KFC India
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                    S
                    shonulu
                    Mar 14, 2021
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                    Resolved

                    Address: Hanamkonda

                    Hi Team

                    I have visited KFC at Hanamkonda dist warangal today 13th March 2021 and placed order. The bill amount was 940rs . I have made payment via my debit card.. money got deducted from my bank but kfc didn't receive the money itseems.. when will I receive my refund. Please suggest
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    KFC India customer support has been notified about the posted complaint.
                    View replies
                    Hi,

                    We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                    Regards,
                    KFC India
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                      M
                      Mom VS Son Multicuisine
                      Mar 13, 2021
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                      Dear Sir,

                      I have made an order in KFC on 13.03.2021 and the amount of Rs. 576.95 has been debited but the order not placed. please check the attached payment details and refund the amount.

                      Regards
                      K Raghavendran
                      +1 photos
                      KFC India customer support has been notified about the posted complaint.
                      View replies
                      Hello,

                      We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                      Regards,
                      KFC India
                      Reply
                      Mom VS Son Multicuisine's [Complaint's author] reply, Mar 15, 2021
                      Cell: 9952940059
                      Rs. 576.95
                      Paid through UPI
                      Transaction ID: S69045657
                      Date: 13.03.2021
                      Trans Ref. UPI/107215444009/15:35:27/UPI/YUM RESTAURANT INDIA
                      Mom VS Son Multicuisine's [Complaint's author] reply, Mar 15, 2021
                      KFC Tirupati Branch
                      Please confirm the status of the refund
                      Reply
                      Thank u amount refunded
                      Reply
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                        M
                        Mahalakshmi bommy
                        Mar 12, 2021
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                        Resolved

                        Address: Amanora mall

                        I placed an order today in kfc app and made payment through upi and the payment was completed and order is not placed so need to make an order again but I need the refund of my upi payment my upi transaction ID[protected]
                        +1 photos
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        KFC India customer support has been notified about the posted complaint.
                        Mar 12, 2021
                        Updated by Mahalakshmi bommy                         Hi,
                        Today i placed on order through the KFC App from my registered number from Pune on 12th march 2021. I paid Rs 723 via UPI - GPay but the order was not placed . The amount was also deducted from my bank account.
                        I have attached screenshot for your reference.
                        Please initiate the refund as soon as possible and help me get this issue resolved.

                        View replies
                        Hi,

                        We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                        Regards,
                        KFC India
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                          B
                          BRitu
                          Mar 12, 2021
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                          Resolved

                          Address: Bhuvneshwar

                          We just visited kfc bhuvneshwar at esplanet mall our bill amount was rs 919 but my account debited by rs 1919. Kindly refund extra amount ASAP. Thanku
                          +1 photos
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          KFC India customer support has been notified about the posted complaint.
                          View replies
                          Hello,

                          We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                          Regards,
                          KFC India
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                            S
                            Sai G Prasad KM
                            Mar 11, 2021
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                            Resolved

                            I have ordered food through KFC App on 09/03/2021 of rs 584 I had not get conformation from their end also food was not delivered but my money had been deducted. Till date I have not received any refund from ur end. Also I am not able to get any contact details of any your department where I can to discuss the matter and raise a complaint. Kindly look into the matter such that I can get refund as soon as possible...
                            +1 photos
                            Aug 13, 2021
                            Complaint marked as Resolved 
                            KFC India customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 15, 2021
                            KFC India Customer Care's response                             Hello,

                            We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                            Regards,
                            KFC India
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                              A
                              abhinav5425
                              Mar 10, 2021
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                              Resolved

                              I ordered for a veg zinger meal, but it took the them forever to serve it to me and my family. When I asked them about this delay, they started making excuses and instead of apologizing, they were rude and impolite.
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              KFC India customer support has been notified about the posted complaint.
                              View replies
                              Hi Abhinav,

                              Our apologies for the disappointment caused. Request you to share your contact number, order ID and restaurant details on [protected]@yum.com. We'll connect with you shortly.

                              Regards,
                              KFC India
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                                A
                                Adarsh0007
                                Mar 7, 2021
                                Resolved
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                                Resolved

                                Address: Muzaffarpur,Bihar

                                I ordered from kfc website and make a payment towards that order and payment is shown successful but when i reached restaurant( located in Muzaffarpur) they say that the order is not showing in their screen. And refused to give me my order
                                +1 photos
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                KFC India customer support has been notified about the posted complaint.
                                View replies
                                Hi Adarsh,

                                Our apologies for the disappointment caused. Request you to share your contact number, order ID and restaurant details on [protected]@yum.com. We'll connect with you shortly.

                                Regards,
                                KFC India
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                                  A
                                  Ayushjayendra
                                  Mar 4, 2021
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                                  Address: Orient mall

                                  A payment was deducted of 1309 from my Paytm account on 21 feb 2021 but the order wasn’t placed and the money hasn’t been refunded yet .. please look into it . And solve it out by refunding the amount
                                  +2 photos
                                  KFC India customer support has been notified about the posted complaint.
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                                    M
                                    Mnasad
                                    from Saint Thomas Mount, Tamil Nadu
                                    Mar 4, 2021
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                                    Address: Kfc vr mall anna thirumangalam, anna nagar mogappair chennai 600040

                                    Manasa
                                    March 4, 2021 tamilnadu
                                    Hi,
                                    I recently placed an order in KFC from chennai on 3th march 2021. I paid Rs 258 via debit card (bank of india) but the order was not placed . The amount was also deducted from my bank account.
                                    I have attached screenshot for your reference.
                                    Please initiate the refund as soon as possible and help me get this issue resolved.
                                    +1 photos
                                    KFC India customer support has been notified about the posted complaint.
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                                      C
                                      Chetankumar Poonati
                                      from Hyderabad, Telangana
                                      Mar 3, 2021
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                                      Address: Kfc uppal

                                      I had placed online order from kfc Hyderabad it was a successful payment but items not delivered ...and it was showing no orders placed
                                      +1 photos
                                      KFC India customer support has been notified about the posted complaint.
                                      Mar 03, 2021
                                      Updated by Chetankumar Poonati                                       I had placed online order but items not delivered amount was deducted

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                                        A
                                        Aditya_Mehra
                                        from Vadodara, Gujarat
                                        Mar 1, 2021
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                                        Address: Sapphire Foods India Pvt Ltd TF-10 Eva Mall Vadodara Gujarat

                                        I ordered 3 items from the KFC app but received only 2 of them.
                                        The order consisted of 1 regular popcorn, zinger tandoori and classic zinger. Popcorns were missing from the parcel.
                                        Date of incident: 1/3/2021 ( Monday )
                                        Total Bill: Rs 443
                                        Cost of Popcorn: Rs 103
                                        This is too much carelessness showed by the employees of KFC.
                                        I request a refund of Rs 103 for the popcorn which I was supposed to receive but didn't because of the absent-mindedness of the employees.
                                        +1 photos
                                        KFC India customer support has been notified about the posted complaint.
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