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KFC India Complaints & Reviews

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Updated: May 5, 2026
Complaints 2781
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KFC India reviews & complaints page 66

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B
Bharath280
May 6, 2021
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Address: Mysore

I ordered 3 items on 5th May. I made payment of rs.649 through Google pay but order not placed. My money got deducted from my account. So resolve the issue and refund my money as soon as possible. Thank you
KFC India customer support has been notified about the posted complaint.
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    V
    Vaibhav nraj
    May 6, 2021
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    Website: KFC

    I Odered in kfc app payment is done through Paytm but Order is not taken by app amount is deducted from my account
    KFC India customer support has been notified about the posted complaint.
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      R
      Rohit Sarangi
      May 5, 2021
      Resolved
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      Resolved

      I ordered food from kfc app money got deducted from my account but the order didn't get place. Please check this. My order was worth Rs. 334
      Aug 8, 2021
      Complaint marked as Resolved 
      KFC India customer support has been notified about the posted complaint.
      View replies
      Transaction ID :[protected]
      Order date: May 5th, 2021
      Mode of payment: Google Pay UPI
      Order amount: Rs. 334
      Please help me out...
      Reply
      Hi Rohit, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
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        N
        Nilesh Vermas
        May 5, 2021
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        I have placed an order from KFC application.I have paid through upi mode.My money got deducted from upi mode but order is not placed.
        My mobile number-[protected]
        My email id-verma.[protected]@gmail.com

        Please refund my money ASAP.

        Please find the attached screenshot for your reference.
        KFC India customer support has been notified about the posted complaint.
        View replies
        Hi Nilesh, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
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        The issue has been resolved.I got my money.
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          M
          Mehmooda Hasan
          May 5, 2021
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          Address: Ramgopalpet, Secunderabad

          On 4th of may 2021, we had ordered hot wings and 5 piece hot and crispy chicken leg bucket.
          The chicken was extremely dry and the meat was stale
          There were black streaks on every chicken piece we had, and had to throw the majority of it away
          We also experienced stomach flu due to the bad quality of your food.
          The bill no was 110075
          Aug 8, 2021
          Complaint marked as Resolved 
          KFC India customer support has been notified about the posted complaint.
          View replies
          Hi Mehmooda, this should not have happened. We ensure the right customer experience for all our products. Please share your contact number, email ID, order ID and restaurant details on [protected]@yum.com and we will look into it.
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            Y
            Yash2106
            May 3, 2021
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            I tried to place an order on 29/04/21 through INB transaction from my SBI account to YUM RESTAURANTS INDIA Pri Yum banking name and the money has been deducted but order was not placed and money has been not refunded.
            May 4, 2021
            Complaint marked as Resolved 
            They have refunded only after the complaint what if the people don't complain is there set to loose money, kfc try to set a rigid system in your payments. This is not the way to do business.
            KFC India customer support has been notified about the posted complaint.
            View replies
            Hey Yash, we'd like to look into your issue. Please share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, to help our team connect with you soon.
            Reply
            Didn't get what to write on [protected]
            Reply
            Hello Yash,

            We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

            Regards,
            KFC India
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              P
              Pooja2610
              May 1, 2021
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              Resolved

              I have ordered from KFC app . My amount Rs 463 was debited from account my order not placed. And not received. I want full refund.
              Aug 8, 2021
              Complaint marked as Resolved 
              KFC India customer support has been notified about the posted complaint.
              View replies
              Hey Pooja, we'll surely help you with your concern. Request you to share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, so that we can assist you further with the same.
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                R
                Rajesh Namasivayam
                May 1, 2021
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                On 1st May 2021, an order placement throught the kfc india app was attempted and failed after payment, but the transaction was complete and the amount was deducted. After this, no information about refund was displayed and the amount is not yet returned.
                KFC India customer support has been notified about the posted complaint.
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                  A
                  Ananda Narayan
                  Apr 30, 2021
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                  Address: QRS mall Trivandrum

                  I tried to order from the KFC app on 12th April 2021, I paid the amount using my debit card and the order didn't get placed. So i called the customer care they asked me to order again and I tried once again and the same thing happened again. My money was deducted twice, now when I'm asking for a refund they are saying they can only provide food and that too for only one of the payments. The shop from which I tried to order was KFC QRS mall Trivandrum
                  KFC India customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 30, 2021
                  KFC India Customer Care's response                   We'll surely help you with your concern, Ananda. Request you to share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, so that we can assist you further with the same.
                  Apr 30, 2021
                  Updated by Ananda Narayan                   [protected]@yum.com this mail id is not available!!
                  Verified Support
                  May 01, 2021
                  KFC India Customer Care's response                   Hi Ananda,

                  We'll get this checked. Please share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                  Regards,
                  KFC India
                  May 01, 2021
                  Updated by Ananda Narayan                   [protected], [protected]@gmail.com, KFC QRS mall Trivandrum, no order id as the order was not confirmed, Rs 234- two times, 12/04/2021, debit card. These are the only info I have and the screenshot
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                    A
                    anoopnaveen
                    from Mumbai, Maharashtra
                    Apr 30, 2021
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                    Resolved

                    I need to know if my order placed or not please return my money . [protected] my number
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    KFC India customer support has been notified about the posted complaint.
                    View replies
                    Hey Anoop, we'd like to look into your issue. Please share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, to help our team connect with you soon.
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                      A
                      abhai777
                      Apr 29, 2021
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                      Address: sector -9, A/77, india

                      I made an order on april 29 of rs/- 195, on kfc app without signing up, i called the nearest kfc store but they said the order was not placed. Therefore i did not recieve my order. I would like a full refund.
                      KFC India customer support has been notified about the posted complaint.
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                        A
                        Ansh Dey
                        Apr 29, 2021
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                        Address: Adabari Guwahati Assam

                        Such a bad experience in the KFC Adabari, Guwahati Assam outlet. I got my order from the app of kfc. My payment was successfully and my was deducted from my account but the outlet claims that my order wasn’t placed and the money will be refunded aftr 14 days. This was such a bad experience I need to pay my money again to them to get my order. And there’s no assurety of getting my payment back
                        Aug 12, 2021
                        Complaint marked as Resolved 
                        KFC India customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 29, 2021
                        KFC India Customer Care's response                         Hey Ansh, we'll surely help you with your concern. Request you to share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, so that we can assist you further with the same.
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                          P
                          Pradeeban8
                          Apr 28, 2021
                          Resolved
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                          Resolved

                          Not received order

                          Address: Malviya nagar Delhi

                          I had ordered from kfc malviya nagar on 28/4/21 at 8.34 pm. I have been trying to contact the kfc customer care for past 30 minutes. I'm not able to get through to customer care and it's getting bounced. There is no proper means of complaining to the kfc also. I have not received the food yet and there has been no communication from kfc as well...
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                          Soumesh B
                          Apr 28, 2021
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                          Resolved

                          Address: Bhatinda food court

                          There was no lettuce inside the burgers. I had ordered for 8 burgers.
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          KFC India customer support has been notified about the posted complaint.
                          View replies
                          Hi Soumesh,

                          We'll get this checked. Please share your contact number, restaurant details and email ID on [protected]@yum.com. We'll connect with you shortly.

                          Regards,
                          KFC India
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                            M
                            Monal Shinde
                            Apr 26, 2021
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                            Resolved

                            I have made online order money diducted but order not placed
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            KFC India customer support has been notified about the posted complaint.
                            View replies
                            We'll surely help you with your concern, Monal. Request you to share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, so that we can assist you further with the same.
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                              S
                              Swathi1999
                              Apr 24, 2021
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                              Resolved

                              My payment of Rs 850.5 got deducted from the KFC app when I paid through my paytm upi account. My money was debited but order was not placed.
                              Please look into it and get my refund as sson as possible. I have talked to the customer care no. Of KFC and they said to make a complaint here.
                              Attaching my payment details for your information so that you can initiate my refund as soon as possible please.
                              Aug 12, 2021
                              Complaint marked as Resolved 
                              KFC India customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 26, 2021
                              KFC India Customer Care's response                               Hello,

                              We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                              Regards,
                              KFC India
                              View replies
                              My issue has been resolved and I've received my debited payment. Thank you.
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                                Y
                                yogesh Sidhu
                                Apr 23, 2021
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                                I order from kfc my payment was confirmed from paytm upi but from kfc order was failed my money was deducted
                                KFC India customer support has been notified about the posted complaint.
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                                  N
                                  Nancyverm
                                  Apr 22, 2021
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                                  I ordered grilled chicken but instead I got uncooked without flavours chicken legs. What the hell is this. You spoiled the trust and mood both.
                                  I want new order Or refund whole amPint coz I ain't paying for this ###.
                                  KFC India customer support has been notified about the posted complaint.
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                                    A
                                    AkshathaR
                                    Apr 20, 2021
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                                    I had ordered online in kfc app and paid amount of rs 734 through net banking on 16th April 2021. Latr the order details did not confirmed and not showing up in the app as well . Please refund the money.
                                    KFC India customer support has been notified about the posted complaint.
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                                      A
                                      Akshatha Ramappa
                                      Apr 20, 2021
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                                      Resolved

                                      I had ordered online in kfc app and paid amount of rs 734 through internet banking on 16th April 2021 . Later the order is not confirmed and the details are also not showing up the app .
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      KFC India customer support has been notified about the posted complaint.
                                      View replies
                                      Hi,

                                      We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                                      Regards,
                                      KFC India
                                      Reply
                                      AkshathaR's reply, Apr 21, 2021
                                      Hi,

                                      The email ID is showing as protected. So could you please help me with the mail ID to send the details .

                                      Regards,
                                      Akshatha
                                      AkshathaR's reply, Apr 21, 2021
                                      Contact number : 8951643895
                                      Restaurant details: kfc shivamogga
                                      Order I'd: not generated
                                      Order amount: 734 rs
                                      Mode of payment: internet banking
                                      Mail ID: [email protected]
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