KFC India Complaints & Reviews

Address: Orient mall

A payment was deducted of 1309 from my Paytm account on 21 feb 2021 but the order wasn’t placed and the money hasn’t been refunded yet .. please look into it . And solve it out by refunding the amount

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Address: Kfc vr mall anna thirumangalam, anna nagar mogappair chennai 600040

Manasa
March 4, 2021 tamilnadu
Hi,
I recently placed an order in KFC from chennai on 3th march 2021. I paid Rs 258 via debit card (bank of india) but the order was not placed . The amount was also deducted from my bank account.
I have attached screenshot for your reference.
Please initiate the refund as soon as possible and help me get this issue resolved.

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Address: Kfc uppal

I had placed online order from kfc Hyderabad it was a successful payment but items not delivered ...and it was showing no orders placed

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Mar 03, 2021

Updated by Chetankumar Poonati I had placed online order but items not delivered amount was deducted

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Address: Sapphire Foods India Pvt Ltd TF-10 Eva Mall Vadodara Gujarat

I ordered 3 items from the KFC app but received only 2 of them.
The order consisted of 1 regular popcorn, zinger tandoori and classic zinger. Popcorns were missing from the parcel.
Date of incident: 1/3/2021 ( Monday )
Total Bill: Rs 443
Cost of Popcorn: Rs 103
This is too much carelessness showed by the employees of KFC.
I request a refund of Rs 103 for the popcorn which I was supposed to receive but didn't because of the absent-mindedness of the employees.

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Address: Preet vihar kfc store

I went to your store today, I placed my order and after that I took a bite of chicken after that I got a hair in it, I have been going to KFC for a long time but today I have a lot of disappointed which happened today in my meal, while suddenly I saw that the hair was in chicken piece, I want to complaint about this thing I m very disappoint with this thing as you know there is a covid pandemic is gone This is so hilarious thing I'm visited at preet vihar KFC store bill number is 5532 or iwill register complaint againts preet vihar kfc store or I will mention this incident with Twitter and social media platform

Aug 8, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

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KFC India Customer Care

from Mumbai, Maharashtra

Mar 2, 2021

Verified Support

Hello,

Our apologies for the disappointment caused. Request you to share your contact number, order ID and restaurant details on [protected]@yum.com. We'll connect with you shortly.

Regards,
KFC India

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1st March, 2021. I ordered from KFC app and i did my transaction through UPI, the amount was debited but order was not placed. Please kindly help

Aug 8, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

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KFC India Customer Care

from Mumbai, Maharashtra

Mar 2, 2021

Verified Support

Hello,

We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

Regards,
KFC India

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Address: Gorakhpur . Orient mall

Website: Kfc

Payment was successful of 1390.88 but the order wasn’t placed

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Address: 156/B M. V Nagar 2nd cross left side, Kappagal Road Bellary

Website: online.kfc.co.in/myaccount

I placed a order at KFC containing Regular pop corn and pop corn rice bowl. The order was place at 9:31PM the order was delivered at 11:09 PM . The rice and chicken was not even warm The rice was at the half proption in the bowl.

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Address: The Graphics Plus

Its ridiculous that KFC Service in India down to level 0, been trying all the customer care numbers given by KFC none of the number is valid.

it was special occasion, no probs show must go on.

just refund my money back,
No to KFC again.

Thanks & Regards,

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Address: Orion mall

Website: KFC

I placed a take away order online by paying through Paytm upi .. the amount was deducted but the order wasn’t placed . Please refund the amount..
I placed an order of 1390.98 in the name of ayush, [protected] .

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Not delivered the order by kfc staff

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Feb 19, 2021

Updated by Bhagath reddy I have received the Order No. K230W51507,

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Address: Noida

I had ordered 17th feb kfc from sector 72 Noida through Zomato. The outlet was not able to even complete the order and give it to the Zomato delivery guy. This is ridiculous service by a KFC outlet. When I called the outlet they said its taking time and I had to cancel my order as it was so late in the night and had go out at 11 in the night to look for food.
My name is Nikhil
[protected]

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Address: No 117, shop no 1, AEGS layout, new bel road , Bangalore, 560054

So this thing might be a little hard to catch up cause there might be confusion, but I'll try my best to re-enact the scenario as to what happened, so please do resolve this issue, as soon as possible!
I visited a branch of kfc in new bel road, Bangalore, on 16/02/21. Ordered food through kfc app and selected take away, as dine- in wasn't available. So from the app i was redirected to UPI, i paid an amount of Rs.342 but the staff told that they didn't receive order at all . Right in front of them i ordered, my money got deducted but they told they didn't receive any order !! Kinda ridiculous ...but i understand that this might be a glitch, so please RESOLVE this!

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S

Shaik2702

from Bengaluru, Karnataka

Feb 21, 2021

Complaint has just been forwarded to the payment authority. Isn't resolved yet . Please look into it !

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Address: 10751, jhand WALA ROAD PAHAR GANJ, NEW DELHI JHANDEWALAN Karol Bagh Central Delhi India 110055

I have visited your kamla nagar delhi outlet on 14 /02/2021 which bill no is 8838 bill amount of 1023 Rs.
Your boys charged 5.71 Rs for paper beg I told him this is totally against " order passed by honorable chandigarh consumer forum and delhi consumer forum too."
Advocate Nikhil Majithiya said on above said after this order the ministry of consumer affair Govt of India issues guidelines no shopkeeper will charge for bag from consumer.
I will definitely move to apex consumer court of delhi for said matter which are decided early on two honorable forum.
Reply fast and represent your point why I am not go to honorable forum.
You are good and famous brand on Non veg lover it will defame you and dent your business too.
Advocate Shammi Thakur
[protected]

Aug 10, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Feb 16, 2021

KFC India Customer Care's response Hey Shammi, we'd like to look into your issue. Please share your contact number, email ID, order Id and restaurant details on [protected]@yum.com, so as to help our team connect with you soon.

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Address: Malda, English Bazar

Website: Online.kfc.co.in

I have ordered two pieces of Hot Chicken Wings worth Rs 65.72 + tax in my Takeaway box, today (13th Feb, 2021) from KFC, English Bazar, Malda but the item is missing in the box.

My contact details are: +91-[protected]
Email ID: manoj.04.[protected]@gmail.com

Kindly look into the issue at the earliest and expedite the process of either a refund or an alternative substitution....

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Address: Ahmedabad

I placed an order through the KFC app.The transaction was done through my UPI app (gpay).the amount was debited bit the order was not confirmed.
Please initiate refund asap

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I had placed an order on the 7th of February using their app, the store calls and said they don't deliver to my location and they will cancel the order and process my refund. Till now it's not been processed. I have been calling the customer care they are not responding correctly. Nor are they aware the order was cancelled

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I have been trying to place the order in KFC official app and done payment of around 900 rs.Order was placed from two numbers.I have contacted many times to customer care regarding this and the outlets they have been saying order was unsuccessful due to technical issues from your end.its so irritating and there is no refund initiated from your end till now.
Iam attaching the order details and payment from paytm screen shot.its clear from screenshot there is two payment done for kfc from my paytm.kindly do check and process the refund.

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Address: NNo. 367, Ground Floor, Radhey Shree Patna, Kankarbagh Main Rd, Patna, Bihar 800020

I tried to place an online order on KFC app and paid using Paytm UPI but the money got deducted and no order was showing in the application.
Contact - [protected]
email ID - [protected]@gmail.com
Order Amount - Rs 634
Ordered Item - Big 8
UPI Reference No[protected]
Mode of Payment - UPI
Date & Time - 09 Feb 2021, 09:41 PM

I've attached the payment proof.
Please take a look and refund my money ASAP.
Thank You.

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I was ordering on 8 feb 2021 i chose amazon pay upi for payment there transaction was successful but on kfc app i have seen a msg for seconds that order failed. And finally order not placed.

It is about 1 hr i didn't get refund for this. Kindly help

Upi ref:[protected]

I placed order again with different mode of payment that order placed.

Kindly refund it soon. I m attaching screenshot...

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KFC India Complaints & Reviews

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KFC India reviews & complaints page 69

Payment was deducted but the order wasnt placed I have registered my complaint twice before but to no result

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Amount deducted from bank account but transaction failed from kfc side

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Placed online order successfully but items not delivered

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Incomplete order

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There is a hair in the chicken vings

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Amount deducted from account but order not placed

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Ordered take away from kfc orient mall Gorakhpur . The payment was successful but the order wasnt placed

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1 hour 30 minutes late delivery

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Money detected from bank account through UPI Payment But Order didn't placed

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Payment deducted but order not placed. Please refund

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Not delivered the product

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Order not Completed

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Money deducted but order didn't get placed

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Extra charging on paper bag

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Items Missing in Takeaway Order

Amount debited from account and order not placed

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Order placed on app but cancelled from their side but no refund

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Ordered multiple times payment debited but order not placed or refunded

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Money Deducted Order Not Placed

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Payment Failure

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