KFC India Complaints & Reviews

I am rakshath from mysuru, india. During online order today i, e 8/07/2020 at 12.24 pm from kfc store at mall of mysore i paid through my debit card ending with 2118. The money of Rs. 303 was deducted but the order confirmation was failed. I want the refund of the deducted amount. I have attached the deduction details please find it.

I am rakshath from mysuru, india. During online order today i, e 8/07/2020 at 12.24 pm from kfc store at mall of mysore i paid through my debit card. The money of Rs. 303 was deducted but the order was failed. I want the refund of the deducted amount. I have attached the deduction details please find it.

I have orderd an item worth rs. 634.99 from my credit card. But the delivery is not yet done.. Order has been made at 4 pm.. As the ordered item is not delivered i need refund of that item. No details are shown in the app.

Money deduced and not refunded, when it will be refunded, order dnt completed

The incident took place in kfc unity one rohini, new delhi. We ordered food from the outlet and the bill has been attached for your reference. We ordered a non-veg bucket and a veg zinger burger for one of my friend. But, the employees in the outlet gave us a non-veg zinger burger which was ate by our friend. He's hindu and a brahmin by caste. He never ate non-veg in his entire life. When we reached back to outlet the staff was saying it's your responsibility to check the food before eating it. The employees over there were behaving like it's not a big deal to them. Instead of providing a solution to us they were saying we can't do anything if you friend ate the burger. Now, being a brahmin and as per hindi mythology he has to go to haridwar for some rituals and perform some pooja activities to clear this sin. He has to stay there for around a week. I want kfc to pay the amount around rs. 50, 000 so that he can go to haridwar and perform all the rituals.

Hello,

I've ordered from KFC app today. I have made payment through phone pay, money got deducted but order is not placed in KFC app

Phone pay transaction I'd is :
HDF378E7DB4BAE548FFBD8646117B27A1E0

Please initiate the refund of rupees 332.50

Regards,
Pavan

Dear Sir/ma'am,

I ordered chicken from your outlet in sector-18, Noida (UP) on 30 June 2020. The chicken was of bad quality and it cause allergy and irritation over all body and now things are getting worse. Plz check your outlets quality soon else I have to find legal solution for the same

I was ordering food online from kfc application in feb 2020 my money is deducted but my order is not placed when i visited store nd met with mr. Rajan at kfc store i am still waiting for my refund of 237.50 from last three months very very poor service of kfc

What is the kfc order cancel or refund policy
I placed an order kfc moradabad but some problome order has been canceled by call but recived any refund or not show any contact number & email on kfc website

I ordered fron kfc's mobile app using net banking at 5:08 pm on 15th june 2019. The amount was deducted from my account but the order was never recieved. I tried reaching out to them using the feedback page but it was no use. I have attached the screenshot of the amount being deducted.

I have order bucket chicken on kfc chennai through on online on 29 may 2020. After my order they call me from chennai selaiyur branch they told we can’t deliver your. Then they told me their cancelling my order and the amount willlbe refund to your account. Still now i didn’t get the refund amount. My order no is 8439

Hi,

I placed an online order through the kfc website and payed successfully via paytm (Order id:[protected]. However, i have not received my order. All the numbers listed for delivery are not reachable or unanswered (I called[protected] and[protected].

My location is gurgaon/gurugram.

It's absurd that such a large company is providing such a bad service. At least answer the phone.

Now i need an email confirmation of payment from you so that i can get a transaction reversal fro paytm.

Please provide a working contact number or email here, so i can talk to you.

Thanks.

Payment done by Google pay but order not placed on KFC application . My transaction ID SHD[protected] . customer care not picking phone .

I placed an order with kfc on jan 1 2020 at 8.50 pm ist. Post 30 to 40 minutes, the store at selaiyur called me and said that the order will take time, then suddenly after 11 pm i received call from the store saying they will not be able to deliver it for the day. I asked them to cancel the order. They told they will do it. Even after six months of follow-up, i am yet to get the refund for my order, neither do i get email response when i ask for the refund. Not sure what is stopping the from refunding the amount.

I have placed a order through upi but i experienced really frustrated moment were in my account required amount is debited but order was not confirmed, i used bhim app. On calling kfc 33994444 they said they will be refunding within 24hrs or else to contact them again. I want assurance for my money. Please check this problem and solve. I have uploaded the picture of the transaction approval. I do not want to get into trouble again and i want my money back.

Kfc
6 june2020 को मैने kfc के app से आर्डर बुक किया ।पेमेंट हो गई लेकिन आर्डर प्लेसड नही हुआ ।
मेरा रिफंड भी नही आया ।

Kfc
On 6 june2020 i booked an order from kfc's app. Payment was made but order was not placed.
My refund also did not come.

The transaction of inr 529 was done via phonepe switch for the kfc app where the transaction failed in kfc but the same is reflected as successful in phonepe. Kfc is supposed to mark this transaction as failed. The transaction happened on 16-mar-2020 but the support team is still not able to process the refund even after more than 80 days of the occurrence of this issue. The response what i get everytime when i follow up on email is that the team is looking into it. I never received a follow up call from the kfc team for an update or to further enquire about the issue. I have all the required documentation on the issue but i really dont understand is why the support team is not helping on this regard. Support emails : [protected]@yum.com
Kfcindia. [protected]@yum.com

I ordered from kfc's app on 06 june 2020. When i went to the payment page to book the item of my choice, i took the option o[censored]pi payment in it. Payment has been made from my bank but nothing is showing on kfc app. No message came from kfc. What to do now. Was hungry so thought to take something from kfc but my first experience turned out to be very useless. Now the money will not come. But never forget to go to the kfc app. Never let me know if someone will ask me about kfc. Thank you

The food i ordered was stale and the chicken was smelling bad....

I placed an order through KFC app on 3rd june 2020.an amount of 1180/- is deducted from my account but order is not placed.i enquired about it through nearest KFC store[ KFC restaurant, Kollam, Kerala].they said they didnt know anything about it.so i contacted kfc with a number 33994444 [got it from app].they saying that they are not connected to these stores.i waited nearly of about 2 hours in front of KFC store and gone back to home with empty handed and highly irritated.
i called that number with trivandrum code also.they are also saying that they dont have any information.is my money vanishes in this lockdown?