KFC India Complaints & Reviews

Hi actually I ordered kfc through kfc app on 2nd feb 2020, i have paid through phonepay upi, i have seen the message about amount debited from account, but as i was redirected to kfc page order is not confirmed

And i again ordered through paytm,
Please look into the issue as soon as possible and
Kindly refund the money soon. I m attaching screenshot of txn page...

I placed an online order through the kfc official app on 20 january, 2020 for a takeaway order from nehru place (Epicuria) outlet for ₹399. Amount was deducted from my bank account. After around 4-5 minutes, i called the nehru place kfc outlet telling them to cancel the order as there was no option for cancelling it online. When asked about the refund, the guy assured me that there will be a refund within 7 days. But i still haven’t yet...

Placed an order for chicken wings, paid via google pay, money is debited but haven't received order!!!
Upi transaction id[protected]
I ordered food via kfc app in which i added food to cart then paid via upi to "yumrestaurantindia. Billdesk@hdfcbank".. As soon as i entered my upi pin, money was debited from my bank account and kfc app display me that "sorry your order is not processed at this time please try again later"!!!...

I have ordered on 24th of Jan for an amount of 591.5 rs, you can see from the screenshot provided that i had to make 2 transactions for the same as the first transaction received an error(UPI transaction) which can be seen in the screenshot as well, so i made the payment using debit card which was successful, i raised a concern with my bank regarding the same and they said you claimed both the transactions, how can you claim two bills for...

I had placed an order today 27.01.2020 through kfc app. Order no. 16686667. It was dispatched from meenakshi mall banglore. The runner contacted me to send the location. Despite sending the location i have not received my order. The payment is already done online. What the hell am i supposed to do? I paid for the food and i've not received it. I need to get a refund atleast. The driver name was given as prajwal am ([protected]). The customer...

नमस्ते
मै KFC app द्वारा कुछ फूड ऑर्डर कर रहा था जिसका Amount 733 रूपए हुआ फिर payment पर जाकर UPI select किया उस के बाद UPI Payment request अपने icici app pr जा कर accept की or payment successfully डेबिट हो गए मगर kfc app pr ऑर्डर प्लेस नहीं...

I am in coimbatore and i had placed an order using the kfc app and paid using google pay. This was supposed to be my first order using the app. The amount was deducted. However when i went back to the app the order was cancelled and the said reason was cancelled transaction. The transaction was a success and amount has been deducted from my account. The order is still in the cart....

I have tried to placr n order through kfc but the amouny hot debited and there is no refund or any cistomer serbice team to contact. Such a worst behaviour the kfc team. I wrote in twitter but no update yet. What do you think about customer money. Is that a joke for yo? I need the amount to be creadited back.

Yum restaurant india pvt ltd.
Amount debited : 558rs

Upi transaction id : [protected]
85...

Ordered a bucket chicken wednesday offer at kfc bhopal at 11pm.

The chicken piece provided when we opened it was like red color fluid was leaking or dripping which seems like blood.
Photos are attached.

The manager comments its marination and refuses refund on the order.

We refused to eat the chicken and left the restaurant. The entire bill was rs 893/-...

I ordered from KFC on 17 Jan 2020. The first payment was made through UPI but the order failed in your app. Then I reordered and paid with Paytm.

So, pls refund my UPI money immediately. Screenshots are attached for your reference.

Also, I ordered food around 10 pm and it was delivered in ice cold condition at 12 am midnight after multiple follow-ups. Pathetic service at its best. Would never order from KFC again.br...

Dear team,
Yesterday i have visited kfc janak puri store i have ordered smokey red (5 piece) and a medium coke and guy at counter punched the incorrect order and i have complaint for the same with staff member but they told me to wait and assured me that issue will be resolved. But when i was having my food the same guy who had punched my order came to me and forced me to order something else costing 43rs i said i dont want anything...

Orederd through KFC APP.
ON January 12, 2:56pm, for 733.99/- through GOOGLE PAY.
Amount was deducted, without any order confirmation.
Customer service is worst..even after a compliant was made.
The App is not working properly, necessary changes made accordingly.
And a Available E-MAIL ID can make it easier to communicate.
Hope so I can get my REFUND.....

I was ordered some food through kfc and branch name is kfc amnora - india and does payment through phonepe wallet the transaction was successful and they said perform again transaction again my money deducted twice. Why these guys is not refunding my money as i have performed two transactions here.
My contact number - [protected]
Call me as soon as possible...

I went to kfc on 7th january with my friends. We ordered one ultimate bucket. I completed the payment through phonepay applications and the amount were deducted from my bank account but the order was not placed then i completed the payment by other ways. Then i contacted to phonepay helpline but they told that the amount were transferred to your respective account,, so according to this i want my cashback...

On 8th jan i have made an order for 410 rs and while payment time i paid by paytm rs 410
The payment is got debited from my account but order is not got confirmed.
I have spoken with all your head office there telling to contact here in india.
I have send many enquiries and more i have sent feedback nothing response i got from your end.
I have tried to call coustomer care its also not getting connected.
So...

I ordered some food at the bangalore airport from kfc (Using grabbngo). While collecting the order, i asked for the bill but they said i will get a bill on email. They took my email id but i never received a bill.

Kindly help me to get the bill as soon as possible. A company like kfc should more care about their customers.

Date: 10th jan 2020 and order number 5530....

On 20th dec 2019, i order some items from kfc and amount got deducted from my account but order wasn't confirmed. When i checked with kfc customer care they replied saying there was technical issue on that day hence order wasn't confirmed and amount will be refunded within 14 days.
Its been more than 20 days still i haven't received my amount.
I have sent several mails highlighting the issue but no response from kfc....

Dear team
I have ordered a 4 celebration bucket in Zomato from KFC but i have received only 3 buckets i have been asking them the reason and compensation but they have been neglecting and they have been blaming each other
Zomato team arranged a call from the KFC Lajpat New delhi store
They were not able to solve the problem
The store manager was so arrogant and said u can complain whom ever u want i can't solve...

Seems either audits are not strict or standards have lowered down. At manapakkam ac dirty and leaking, display micros screen for change not functioning. Ordertaker prakash found scratching on his zip and on his beard. Staf[censored]niform untidy. Repeatedely asked for nonspiced veg burger n it was for my son of 6 years oldthey insisted me to take a crispy one which was spiced and i denied again. I was told it will take long. I waited for 15 min...

I had raised an order as per below details from faridabad but it got loaded to kfc chandigarh stores, neither the item could be delivered not my money got refunded

Have tried all possible attempts like kfc faridabad call centre, kfc chandigarh call centre, kfc chandigarh stores but no luck

Your order number: 15010786
Delivery date: 04 november 2019
Estimated delivery time: 19:50

I...