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KFC India Complaints & Reviews

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Last updated Apr 30, 2024
Complaints 2687
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KFC India reviews & complaints page 85

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R
RAJA KINNG
from Mumbai, Maharashtra
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not availability of specific product

Address:Park Street Kolkata, 57

Yesterday 19/06/2009-- I stepped in the KFC (park Street, )@8:00pm, looking for play 11 combo..but Sumit was there in cash..he totally denied about the availability of the this combo..and trying to convince me for high value product for 699 again and again, I've never faced this kind of pathetic condition such brand like KFC, I know they are trying to create a big bill value, that doesn't mean I have to chose my choices as per their commitment,...
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S
slapperten
from Mumbai, Maharashtra
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fraud, misconduct and unprofessional

Address:Chandigarh, Chandigarh, 160035

Yesterday night I have given a order of chicken longer in KFC Sector 35 Chandigarh when I have ask him that I will take away they given me dull, cold and in worst conditions chicken longer.After taken in my car outside KFC opened and its condition it's totally rusted packing.I went back ask him that you are doing unprofessionally work they taken back and go inside give another bad condition product which looks they given me same after Owen...
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S
suganthan sugu
from Chennai, Tamil Nadu
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reg-payment issue

I visit velachery Kfc on 4-6-19 I ordered food payment(rs-169) via phonepe so payment also successfully but manager came and ask pay one more time via card or cash so I paid two times for one food. Very worst experience from Kfc I can't eat that food so simply through. I need proper explanation from Kfc side or other wise I met handle that issue with legal...
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manisha muruganantham
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount refund for cancelled order

Address:560008

I have ordered via kfc india app. The amount has been debited from my account but our order is not placed.
I called and asked to the kfc india customer care, they have told amount will be credited within 2 or 3 days but i order before 1week still the amount hasn't credit. I ordered on 18 may 2019 at 8.02 pm.

I have written two e-mails to kfc customer care. They didn't response.

Can you please check it...
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uday9901
from Hyderabad, Telangana
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money refund for cancelled order

I have placed an order but is had been cancelled and the kfc member told me that the order is cancelled but the money will be refunded but it hasn't been done
Order number: 11495814

It feels awkward to know that a huge company like kfc is not having any customer care team to help the customer

Please make a look at my complaint and resolve it quickly

There are many complaints now a days...
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Subramani Hariharan
from Mumbai, Maharashtra
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service at kfc powai

Address:Ground Haiko Palace Mall, Central Ave, Hiranandani Gardens, Powai, Mumbai, Maharashtra 400076, Mumbai City, Maharashtra, 400072

We went to the kfc store at powai
As soon as we entered the store we were told wait in queue as only one counter was open but none of the service staff members bothered to take our order and when we asked them they refused and ignored us
It is a shame for such an incident to happen in such a "so called"reputed franchise
It would be a humble request either to change the staff and to take strict action against this storebr...
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Bhalchandra Vajaratkar
from Mumbai, Maharashtra
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service and bad quality

Address:Viviana mall, Thane

Service-we were served our order in a wet (Dripping wet) tray. When asked to replace, it was replaced with another wet tray. We asked what is this service. We were shown no interest and the lady just left the counter.

Taste-we ordered a popcorn chicken. Chicken was bland, no taste and was rubbery. Looked like leftovers were made hot and served. We also ordered a mojito, it was served without ice.

We are regular...
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Anjali Kini
from Mumbai, Maharashtra
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my money

Address:Baljeet nagar, patel nagar, New Delhi, Delhi

I have ordered 2 smoky grilled on 4th may, 19. But due to some issues the kfc restaurant is not delivered my order. So during order i pay my 360 rs to kfc, but still my money is not re-transfer to my account. Nd today 24th may, 19. So how many days i will wait, tell me something? Plz action immediately, otherwise i will published on social media how unresponsive persons u r....
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user5222019
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from bank a/c but confirmation of order

Address:New Delhi, Delhi

I made an order through kfc mobile app using sbi net banking and the payment was successful as my account got deducted with rs 681. 48 but i did not get any order confirmation.

I have even called up kfc customer service but they said there was no order in my mobile number an did not help me any further.

The transaction details are given below:
Txn reference no : qsbi[protected]igagerlbc2
Bank a/c...
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Mrs. Rajika Thapa
from Mumbai, Maharashtra
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delay in delivery and bad behaviour of the employee

Address:Pacific Mall, Rajpur Road, Dehradun, Dehradun, Uttarakhand, 248001

This kfc in pacific mall, dehradun is not upto the mark. Shame on kfc! We ordered our food at around 10:20 pm today and our order was skipped and only on reminding them they gave our order after forty minutes. The chicken that we received was not crispy, it was greasy and infact it looked stale. The fiery chicken that we received was not properly cooked. When we complaint about the delay, the person behind the billing counter sneered and...
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Rajender6699
from Mumbai, Maharashtra
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money debited but order was not confirmed

Address:Hanamkonda, Warangal, Andhra Pradesh, 506001

We visited kfc on 10th may 2019 and ordered food worth of 425/- and tried paying with indian bank.. Money got debited but order was not confirmed. Please refund our money. It has been a week since the incident happened but we did not get refund. Employees of kfc were so irresponsible they did not even given declined slip to us and did not provide proper response about money refund...
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Address:600123

This is to inform that a amount of 634.99 has be detucted from my gpay as per the request on 6/05/19 and the order was cancelled automatically by the payment gateway so return my refund as soon as possible, screen shot has been attached, i have also mailed to hcc. [protected]@sapphirefoods.in, so kindly make my payements as soon as possible and i need a demandso kindly get me a solution with in few days...
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Akhil Kothakota
from Sivagiri, Tamil Nadu
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money is deducted but order is not placed

I have made an order from kfc india website on 01 may 2019 12:56 pm, payment has done through paytm and amount has been deducted from my paytm account but the order is not placed.

I even have not received any kind of communication mail from kfc regarding the order cancellation or any other kind o[censored]pdate from kfc. Kindly check and refund my money asap....
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Snigdh Shukla
from Balaghat, Madhya Pradesh
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payment deducted, but showing error and not refunded yet

Address:Durg, Chhattisgarh, 490021

I placed an order on 11 feb 2019 on kfc app and paid through google pay.
Payment was successful and amount was deducted, but it showed an error on app and order was not placed.
Then i paid for same order in cash and waited for automatic refund.
But since today, i have not received refund of 327.50 rupees.

I contacted google pay and they are saying to show upi payment id to merchant and they will refund.br...
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Bless123
from Mumbai, Maharashtra
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I have been charged for kfc promotion paper bag without informing

Address:4th street, Chennai, Tamil Nadu, 600023

I visited Kfc store on april 28th and i ordered food for take away and Jeevitha who billed didn't inform me that she is going to charge me for the kfc promoting paper carry bag.Later i checked the bill and found this. It can be small amount but why i should pay for kfc cover bag should be given as free.contact num [protected]
dr.[protected]@gmail.com...
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Deeps0494
from Indore, Madhya Pradesh
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incomplete order delivery and misbehave by staff

Address:Flat t-1 Orchid apartment 141 saraswati nagar, University road thatipur, Gwalior, Madhya Pradesh, 474011

I ordered my food at kfc on 26th april, the delivery boy came with incomplete order . On calling to kfc store Gwalior the person said they will be sending my rest order within 30 min . So after 45 min I called them again they keep on saying same next 30 min than after it at last the person misbehave and said they never promised to send my order as they have shortage of delivery boy when I argued about there promise then he said that they...
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kunal chhabra
from Ludhiana, Punjab
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food and store person sunil in 3b1 market mohali

I got my delivery after 2 hours of ordering the food.. Unfortunately whenever we r ordering food it picks it near by store that is in 3b1 market mohali. There is one person who has no sense to talk with the customers.. Previously he said i will come at your home and check whether u r telling a truth or a lie. And today he crossed all the limits.. Spoken to me very rudely! And i now i will not sit down on my bed and u listen to all this #!...
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Priyanka Tigga
from Mumbai, Maharashtra
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I didn't received my refund yet

Address:600095

On april 5 at 6:00pm i have ordered kfc 5 in 1 zinger from zinger box app. Which was by mistake it got takeaway. Later after 2 hour at 8pm i got a call it's a takeway so i need to go nd take so i told them to can u send me through delivery, they told ohk nd they told delivery charges will be applied. So i agreed nd they told me u will receive within 30 min but i received it at 11:30pm. The worst part they cancelled my order 10725047 nd placed...
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Prasant Panigrahi
from Mumbai, Maharashtra
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charges rs.5 for carry bag with kfc branding for take away order

Address:Nelson manickam road, Chennai, Tamil Nadu, 600029

I ordered a mingles bucket from kfc situated at ampaskywalk mall, aminijikarai, chennai. I was asked to pay rs.5 additional to the order value for the carry bag they provide for take away orders. The carry bag is having kfc’s branding on both sides of the bag. This is not the first time that the carry bag cost was collected from me, i have paid so many times. I want to ask kfc, if you use your carry bags for advertising your brand, then...
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இராமமூர்த்தி இரகுவன்
from Mumbai, Maharashtra
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regd - order for home delivery issue

Address:28, H-block LIC new quarters ayanavaram, Chennai, Tamil Nadu, 600023

Your order number: 10941262
Date: 17 april 2019
Dear kfc team,
I placed an order for home deliver..
And i received a reply from kfc thru mail sit back and wait.
After one hour i tried to call its not reachable.. By luck i got connected and enquired, but they said its an take away order.
I askd them to cancel the order.
Kindly refund the money...
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