KFC India Complaints & Reviews

My wife and myself visited kfc in alpha mall, ahmedabad on 16 march at 8.40 pm. We ordered a 6 piece bucket and fries and drink. We requested that 4 pieces be legs and any other 2 pieces. Were referred by the cashier to another person and he said he would do it but we would have to wait for at least 15 minutes as the chicken was still being fried.
We agreed and after 20 minutes saw other customers being served and went to ask about...

Dear kfc team,

I have made a payment of rs. 239/- on POS[protected] at KFC SAPPHIRE. txn#[protected] using your SBI Debit Card against my order from mobile no - [protected]

I need a copy of that bill. Can you please send the same to my e-mail [protected]@gmail.com

Thanks & regards
Rohan Kumar
[protected]...

Ordered a chicken zinger from KFC Magneto mall raipur through zomato...recieved a burger which was raw from center...looking at the situation around the country now this is unacceptable from such a reputed food chain like KFC...it can take adverse effect on health of the people who consume it ...replacement or refund wont solve the problem here...need to take strict actions against it......

Orderred 1 chizza combo (Order id :[protected] with large popcorns at 11 pm from kfc app itself, payment of rs.578/- has been deducted but as per conversation with the supervisor sachin at helpline number, they denied for the refund as well as denied for providing the order as the kfc store are closed after 11 pm, then why did the order get confirmed
Kindly look it on priority basis now....

Today on 10th march 2020 at 12:37pm we placed an online order with kfc of rs.1077 and the payment was accepted online. We immediately received order confirmation sms and assurance of 45 min delivery. But when we didn't receive the delivery for 1 and half hour we called customer service who were not willing to accept their fault. My family was waiting for their lunch through kfc but it failed to deliver and inform. We had hard time repeating...

Hi,

I was ordering kfc party bucket, pepsi and french fries. Order was placed from google pay upi, but my order was not placed and money was deducted from my account.
Following are the details and also attaching screen shot for upi and bank transaction details

Name : aniket dhotre
Bank name icici
Account number:[protected]
Transaction amount :889
Place : pune
Order...

Hi my kfc account is [protected]@gmail.com & mb: [protected] -
On 19th feb'20 i made a online order for rs.683.99 through hsbc credit card but transaction failed and money debited from my hsbc credit card, still i have not got refund for this transaction.
Please initiate refund
Yum restaurant india p mumbai - 683.99inr debit on 19th feb' 20...

Hi my kfc account is [protected]@gmail.com & mb: [protected] -
On 19th feb'20 i made a online order for rs.683.99 twice through icici bank and its failed and money debited from icici account (Bil/onl/[protected]/kentuckyf/kfc_rici8539782 and bil/onl/[protected]/kentuckyf/kfc_rici8539789), still i have not got refund for this transactions. Please initiate refund...

(Order received and paid but not delivered)
On jan 8 i ordered, wednesday bucket for 385. I paid for the order.
But the order was never delivered.
Never even attempted to deliver.
I kindly request for refund.
I paid through google pay.
I have attached the transaction i'd and other details.
Pls contact on [protected]@gmail.com
[protected]
Hoping to receive a reply soonbr...

As i was ordering on 29 feb 2020, i choose google pay upi for payment there transaction was successful but on the kfc app i have seen a msg for payment and no order id is generated but the amount is debit from my account. And finally, order not placed.

It is about 7 days i didn't get a refund for this. Kindly help.

I placed the order again with different modes of payment that order placed.

My contact...

I had made an online order on the KFC app and paid via google pay. Money got debited from my bank account but the order did not get confirmed. Then I had to pay cash for the order. Order no. 17449435, amount: 844.00. Google pay UPI transaction id :[[protected]]. Date: 29 Feb 2020. Request to please refund the amount asap.
if you guys cant able to refund me back atlest let me know so that I forgot and think i donate that amount to...

I faced failed transactions (Due to error) over kfc app which was initiated on 14th feb 2020. Attached the payment error message.

The amount was deducted but order was not confirmed, i again ordered and again the payment was deducted and order was not confirmed.

Totally three times the amount was deducted from my hdfc happay food card.

Order total: inr 601.50 + 601.50 + 601.50 = 1804.50/-
br...

Came to order a takeaway order and the staff had no clue what he was saying. Asked if 2 meals but, he said that he could give the drinks only in an open glass as they don’t have covers. What’s the point of ordering a meal when we can’t get drinks? Also, when we asked for a bottled drink, he said cannot give the same. Is this really the kfc i know since years???
This was at the dabolim, goa outlet.
You’ll need to train...

I had ordered for a home delivery for mingles bucket (Which i was told has 4 boneless and 6 hotwings), but what i received was just 2 small boneless and 6 really really small hotwings.
I am really displeased and would ask someone to look into it and replace the food received or send a proper mingles bucket like i ordered.
I have never faced such a situation or any problem from kfc. But this was really not expected....

Dear sir/mam..
I didn't got my last month salary so i quit the job. I have talked to rgm many times but he didn't gave my last month salary this month.. I was a part timer and got only 2100rs. Last month. And i have done overtime also. I request you to please give me my pending salary...
I was expecting my salary to be more than 5, 500rs. But only got 2100rs... Please give me salary....

Actually i just ordered from kfc and during payment in gpay it accepted the payment but didn't took my order... My req is to give refund as fast as possible
Proof will be attached...
I sent the money but no order took place
Today is 29th and my last order was 26th
Therefore no order took place i need my money as soon as possible...

Hi,

I have placed an order amounting to 331.50rs with kfc in chennai, payment was done through internet banking and the amount got deducted from my account successfully. I have received the message for deduction, which is attached as well. But order was not placed and i haven't received the money back.

Please return back the money as soon as possible....

I tried to place an order for KFC, the amount was deducted from my account but the order was not placed.
After placing the order I got an option to pay from phonepe and went to the app and got a notification to pay the amount of my order. So I put the pin and paid. I got message about the deduction of the money but when i checked the order history, the order was not placed. I want the refund of the deduction....

I have done two times payment for same order at kfc, phoenix mall, pilihibit road, bareilly.
Price of the order:214 rupees
Upi ref no:[protected]
Upi ref no:[protected]
One payment was done through paytm
Another payment was done through phonepe
I had a network problem over there so at begin my money was not deducted from phonepe so i paid through paytm
Thn after returning home money was...

Hi KFC,

I ordered from pune online order, I live in kharadi, amount was deducted but order was not confirmed, I again ordered and again the payment was deducted and order was not confirmed. Please look into this issue.
Order was done on 10Feb.
Order total: 533+533
Whole transaction was done on 10Feb, I waited for 2 weeks for refund but there was no sign of any action that is why I am putting this complaint....