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KFC India Complaints & Reviews

www.kfc.co.in
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Updated: May 5, 2026
Complaints 2781
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513
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2268
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KFC India reviews & complaints page 78

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I
insanezma
Sep 13, 2020
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I made a order through kfc app amout deducted from my bank account but order did not confirm.

Reference no:[protected].
KFC India customer support has been notified about the posted complaint.
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Hi, please help us share your contact number, email ID, restaurant details, transaction payment ID, order amount, date of order and mode of payment on [protected]@yum.com and we will surely look into it.
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    Dev Sethi
    Sep 11, 2020
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    So i tried to order kfc but the order canceled and money was deducted.plz provide a refund for the 2 times the money was deucted
    KFC India customer support has been notified about the posted complaint.
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    Hi Dev, this should not have happened. Please help us sharing your contact number, email ID, restaurant details, transaction payment ID, date of order, order amount and mode of payment on [protected]@yum.com and we will surely look into it.
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      A
      Avneet Singh Raju
      Sep 10, 2020
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      Address: c-106, Aeropolis, porwal road, lohegaon

      Hi team,

      This is avneet singh from pune!!

      On 08th september 2020 at 18:13 i was paying for an order with an amount of rs 531.50 was deducted from my account but the application showed the failed status. Let me know about my claim.

      My email address: [protected]@gmail.com
      KFC India customer support has been notified about the posted complaint.
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        V
        vigneshwaran1127
        Sep 9, 2020
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        Resolved

        While ordering the food through kfc application online twice, amount got debited twice but order confirmation was unsuccessful and application is still showing with place the order page
        Sep 11, 2020
        Complaint marked as Resolved 
        Thanks Team...Got a mail from KFC customer service and they have have started for the refund process
        KFC India customer support has been notified about the posted complaint.
        Sep 09, 2020
        Updated by vigneshwaran1127         Attached screenshot for your reference the order didn't get placed spoke to the retailer too.Searched options to reach customer care and couldn't see proper details for dropping a mail request your assistance on it.
        View replies
        Hi Vigneshwaran, we would like to review this. Please share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, so that our team can connect with you at the earliest.
        Reply
        Thanks Team...Got a mail from KFC customer service and they have have started my refund process.
        Reply
        mohitchhabra655's reply, Oct 20, 2020
        bro can u plz help me how u got refund...they are asking for order id from me..but i didn't got it
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          A
          Ahmad Yasmin
          Sep 8, 2020
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          Today i visited kfc kamla nagar in evening time. Even i said them to give fresh pieces in bucket of rs 599/ but they gave overfried n freshed piece before i got the ordered slip. The manager assured me that he kept fresh ones but we are it was so bad. This is not the first time. They did many times. Phone never works there trying so many times. Pls take this matter seriously n refund my payment n take the unfreshed pieces.
          Aug 13, 2021
          Complaint marked as Resolved 
          KFC India customer support has been notified about the posted complaint.
          Verified Support
          Sep 11, 2020
          KFC India Customer Care's response           Our apologies for the inconvenience caused, Yasmin. Request you to share your contact number, email ID, order ID and restaurant details on [protected]@yum.com. We will surely assist you further with your concern.
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            D
            Daud gul
            Sep 6, 2020
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            Address: Kfc devyani international ltd.ild trade center sector 47 gurgaon

            I ordered chicken from kfc app (Here is my order no [protected]) and they send me rotten chicken after eating this chicken i feel like my stomach is upset they spoiled my whole day now i am regretting why i ordered. Today i learned my lesson and i will never eat kfc chicken in my life nor will i let my friends eat. ### you kfc india
            KFC India customer support has been notified about the posted complaint.
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              D
              Devashis Nambam
              Sep 5, 2020
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              Address: Vasant square mall, kfc New Delhi

              I ordered crispy chicken from vasant kunj square mall and you guys provided stale, hard and rotten chicken. Is this the way you serve to the customers? A state food? This problem had happened to me quite a number times. Are you guys trying to poison your customers by serving them these kind of food that produce foul smell? Next time, try serving fresh food so as your customers doesn’t feel guilty spending their money.
              KFC India customer support has been notified about the posted complaint.
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                S
                sweetyjr
                Sep 5, 2020
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                On[protected], around 1pm, i placed an online order at the kfc website for rs.1239.00. Paid via online banking, sbi, just when the page was returning to the kfc website, i was notified that the order failed. But the money has been debited from my account.

                Request a refund at the earliest.
                KFC India customer support has been notified about the posted complaint.
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                Received a prompt response from KFC India through email & sms, they have initiated the refund. Thank you!!
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                  M
                  Mohammad Sibtain Shah
                  Sep 5, 2020
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                  Address: KFC, 3rd floor, City Mall , Srinagar J&K

                  I am a regular customer of kfc in jammu & new delhi, but today was my first visit to the kfc srinagar, what i saw was horrifying, the chicken used in srinagar's kfc was an local poultry chicken that we eat at our home, rather what i have been served by kfc till now in jammu & delhi is pure skinned venky's chicken the one that is really used in kfc. The one i ate today in srinagar was horrifying, the color inside was red & black inside without the crispy skin of chicken, the upper skin as in normal kfcs was nowhere to be found.

                  I need you to start an enquiry as soon as possible, & act against all these fake chickens & take strong action against the accused involved in serving local poultry chickens to people, & if not i will file a case against kfc in high court j&k for selling fake chickens to people in the name of kfc, as i have every evidence against you.
                  With regards
                  Sibtain shah
                  KFC India customer support has been notified about the posted complaint.
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                    S
                    Shiva Datrika
                    Sep 2, 2020
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                    Address: Himathnagar ground floor opp almond house

                    Hello kfc team
                    Myself from Hyderabad like ur food very very much I am addicted to ur food since 10years I regularly visit kfc to njoy the food..this is the second tym I am facing the rice bowl is worth fully bowled and the rice is like cream pasting poster...and even fries are fully oil plzzz try solve this...himathnagar branch even if I complaint also service boys dnt care to raise a complaint worst service ever before..how u do the justice fr ur customer atleast in future
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    KFC India customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 03, 2020
                    KFC India Customer Care's response                     We are sorry to have disappointed you, Shiva. Request you to share your contact number, email ID, order ID and restaurant details, on [protected]@yum.com so that we can assist you further with the same.
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                      S
                      Sayeed Abdullah Al-Sharabi
                      Sep 1, 2020
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                      They accepted my online order take away and deliver to my car, now i am waiting in my car since 45min nobody came and i called the store phone is switched off...

                      If can’t delivery to car please don’t accept car delivery orders also because i wasted my time around one hour thanks
                      KFC India customer support has been notified about the posted complaint.
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                      Hi Sayeed, we would like to review this. Please share your contact number, email ID, order ID and restaurant details on [protected]@yum.com, so that our team can connect with you at the earliest.
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                        M
                        Mohammed Sherif
                        Sep 1, 2020
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                        I have paid a order for amount of 484 rs deducted but order not confirmed please resolve and refund the amount
                        KFC India customer support has been notified about the posted complaint.
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                        Hi Mohammed Sherif, we'd like to look into your issue. Please share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. Our team will surely connect with you soon.
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                          S
                          sravankumar ponnana
                          Aug 29, 2020
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                          Resolved

                          Here through mobikwik I paid 192Rs but ordered not yet confirmed here order ID no SMBK[protected] please check and confirm
                          Dec 29, 2020
                          Complaint marked as Resolved 
                          KFC India customer support has been notified about the posted complaint.
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                          Hi Sravankumar, we'd like to look into your issue. Please share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com to help our team connect with you soon.
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                            N
                            nshettyk14
                            Aug 29, 2020
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                            Address: Mangalore

                            Money debited but order not placed
                            Reference number- #IGAJHDYOD4
                            KFC India customer support has been notified about the posted complaint.
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                            We would like to review this. Please share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com so that our team can connect with you at the earliest.
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                              S
                              Safaa
                              Aug 29, 2020
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                              Address: Linking road, Bandra West
                              Website: kfc.co.in

                              I placed an order today but it has not been accepted by the restaurant and the payment has been deducted from my account as I have chosen debit card option for payment.
                              KFC India customer support has been notified about the posted complaint.
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                              Hey Safaa, we would like to review this. Please share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference, so that our team can connect with you at the earliest.
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                              Email I.d - sf.[protected]@gmail.com
                              I didn't receive any sms from the restaurant. Hence, I do not have the order ID or transaction ID.
                              Payment Mode : Debit Card
                              Amount : Rs 245
                              Restaurant - KFC Linking Road, Bandra West branch.
                              Reply
                              Hey Safaa, kindly share all the requested details on [protected]@yum.com. Our team will surely assist you with your refund.
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                                C
                                Christine Barnes
                                Aug 28, 2020
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                                Address: Powai hiranandani Mumbai

                                I had ordered from kfc website through paytm wallet but as soon as payment was done the page refreshed to kfc homepage and the order wasn't placed but money got deducted rs 534.
                                Pls check it out and refund it amount to my wallet .
                                KFC India customer support has been notified about the posted complaint.
                                Aug 28, 2020
                                Updated by Christine Barnes                                 Ordered from kfc website and did payment through paytm wallet but it refreshed back to kfc homepage and my money got deducted, still awaiting a refund pls check it out kfc and refund as soon as possible ...
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                                  Kung Panmei
                                  Aug 28, 2020
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                                  Resolved

                                  Address: 430 indra vihar, New Delhi-110009

                                  I placed an order on online.kfc.co.in and my money was deducted but my order was not confirmed. I would like a refund of the deducted amount.
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  KFC India customer support has been notified about the posted complaint.
                                  View replies
                                  We'll surely help you with your concern. Request you to share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, so that we can assist you further with the same.
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                                    N
                                    Nischitha Krishna
                                    Aug 28, 2020
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                                    Resolved

                                    I placed a order through my debit card but the amount got deducted but no order was placed..
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    KFC India customer support has been notified about the posted complaint.
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                                    This shouldn't have happened, Nischitha. Please share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference, so that our team can connect with you at the earliest.
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                                      Artham
                                      Aug 27, 2020
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                                      I placed order on 19 August 2020 of rs1083 through KFC app and I received the confirmation via email by the Bangalore-roy total mall.. But my order has not delivered and I didn't received any cancellation email though they didn't refunded my amount back through the orginal mode of payment. The order number is 20445854
                                      KFC India customer support has been notified about the posted complaint.
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                                        Muhammad Faseeh
                                        Aug 26, 2020
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                                        Address: Sedam Road Kalaburagi, Dept of orthodontics

                                        There is no one checking the temperature at the entrance. There is no one cleaning the table.even after asking the staff to clean. Too much o[censored]nprofessional behaviour. Unexpected from a KFC brand restaurant
                                        KFC India customer support has been notified about the posted complaint.
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