KFC India Complaints & Reviews

I made an order via kfc website and made payment thru debit card. Payment got deducted but order not placed, got a screen stating "uh-oh something went wrong" and there is no trace in website stating order placed. Then i ordered again and ended up with the same issue. Payment got deducted twice but order not placed.

I attached both the debited msgs from my bank

Need refund for both orders.

Hi!
I ordered food worth rs.510.01 through kfc's online app for - 1 bucket of 10 pieces + 1 medium popcorn and coupon of a free chicken zinger from kfc vadodara central at 6.52 p. M.

The amount has been deducted from my sbi credit card account as per an sms received which i am attaching herewith. But kfc denies any such order received.

Kindly help me get the refund.

This is the 2nd time such an issue has happened.

Thanks & regards,
Steven

Kfc at unity one mall, rohini, sector 10, north delhi, served poor quality of chicken to me which caused me food poisoning. I am so sure because i only ate chicken in my breakfast and had lose motions. I also saw workers throwing a big polybag of stale meat in the dustbin.

I ordered online and my order was not placed yet the order amount was deducted from my paytm account, and i request for a refund

I had placed the order on 13th August, 2020 and I didn’t get the order because the KFC app server was down. Hence, I was informed that I shall get the refund within 4-5 days but I still haven’t received my refund

Through kfc app, i made an order on aug13 the payment was debited from my account but the order processing failed. I visited the store and reported them but they told refund will be credited to the account but till today refund is not done.
Tried to call the store and many customer care numbers but no response.

I ordered the same thing twice (Kfc mingles bucket) from kfc india's website.
Both the times the payment was deducted but my orders were not accepted.
I need a refund.

KFC Delivery Number For +91 [protected].. I have made an order through KFC app and made the payment but then I dint get any ... app. Please refund my money soon.

Kfc has not refunded my payment of missing transaction after repeated query and showing payment details. One direct while the other via paytm. The paytm got successful ordered while the former direct transaction got missing order no. No refund post 10days and still counting.

Hi
I have placed an order with kfc app and paid the amount from my paytm wallet. Amount have been successfully deducted from paytm wallet but order was not placed with kfc. I got this message from kfc soon after amount have been deducted.

We are trying to push your order. In case your order is not placed, order amount will be refunded within 4-5 business days

It's been 5 days and the amount still not credited.
Am attaching the screenshot from kfc app and paytm with this message.

Thanks & regards
Lekshmi Vinod
[protected]@gmail.com

Hi,
I ordered from kfc web with order details below. Payment successful done through paytm and order confirmation also received over mail. But even after 1.5 hrs and 3 times following up, i never recieved my order. Finally i had to cancel that order and now i am just wondering if refund will be provided on time or not.

Order no[protected]-0234
Nearby outlet : kfc indirapuram (Ghaziabad)

I have made an order through KFC app and made the payment but then I dint get any confirmation about the order nor I got the food.
UPI ref ID[protected]

I had ordered kfc through kfc India app. I paid by Paytm. But KFC said they didn't receive any order and I didn't get my order as well as money back. This is kolkata Shyambazar Kfc store. My order Id is[protected].

Dear team,

I have placed the order with order id [protected] but the pepsi is missing from the item. Already enquired this to delivery boy but he also said that pepsi is missing. I'm very disappointed with the service.

Hi,
I am attaching the screenshot of my order.
I haven't received the order and kindly assist me with the refund

I am from tirunelveli location (Tamilnadu). I have placed order on yesterday (Aug 13, 2020) at 12.35 pm worth rs.281.50. Money also got deducted from my payatm account. But i didnt receive this order. I have ordered through kfc app. Please refund my money soon. Hate this kfc online delivery. Cheating people by taking this money without delivery

I am from tirunelveli location (Tamilnadu). I have placed order on yesterday (Aug 13, 2020) at 12.35 pm worth rs.281.50. Money also got deducted from my payatm account. But i didnt receive this order. I have ordered through kfc app. Let me know if you need any other clarifications.

Please refund my amount

I MADE ONLINE PAYMENT OF RS.785/- ON 13.08.2020 AT AROUND 5.30 PM FOR AN ONLINE ORDER MADE IN MY COMPUTER IN https://online.kfc.co.in FROM M HONE NUMBER LOGIN : [protected]. THE AMOUNT HAS BEEN DEDUCTED FROM MY BANK ACCOUNT. BUT THE ORDER HAS BEEN FAILED. SO KINDLY MADE ARRANGE TO REFUND THE AMOUNT FROM YOUR SIDE. MY TRANSACTION DETAILS FROM BANK HAS BEEN SHOWN BELOW

13-Aug[protected]Aug-2020) TO TRANSFER
INB Yum Restaurants India Pri YUMRIND Payments SSBI[protected]IGAJEHEMV2 785.00

MY MAIL ID :adarsh.[protected]@gmail.com

Hi,

I've placed an order in KFC mobile app and the order got failed but the amount got debited from my account, usually, in this kind of cases the refund will get credited within few days, I've made the payment on 6th of august and till now there is no response from KFC team and no refund.

I've made the payment through payzapp

I ordered dinner from KFC at around 7 pm on 12 August, online through their website, and the bill was Rs. 835/-. However, after waiting for almost 90 minutes, and not hearing from them, i called their customer help desk to enquire about my order, and they gave me the manager's number - Mr. Devgan of the outlet at Total Mall, HAL Old Airport Road. However, that number was wrong - and said it did not exist. I then called the customer service again and was given another number, which belonged to the store manager. However, i called the manager almost 6 times, and he never picked the call. Then at around 9 pm, i called the customer service again, and they were very rude with me and completely rejected their duty, saying they dont have a way of connecting with the particular outlet, and i have to contact them myself or wait for them to call. Is this the customer service expected from a brand like KFC. To make matters worse, their supervisor, Mr Vijay M was very rude, telling me that i can go an complain to whomever i want, he cannot do anything about it. Now my money is also gone in vain, and i havent got the dinner as expected.