KFC India Complaints & Reviews

Address: KFC Avinashi Road-DT 1258-1260, survey no 333, Avinashi Road, Peelamedu, Peelamedu Coimbatore.

Website: online.kfc.co.in

I have ordered a takeaway from kfc, for RS 550/- ( wednesday spcl), in website for the take away address of,

KFC Avinashi Road-DT
[protected], survey no 333, Avinashi Road, Peelamedu, Peelamedu
Coimbatore.

after payment of the amount, the order haven't get placed, but the cost deducted from the bank account.

please do the needful

regards,
customer name : Arun.

KFC India customer support has been notified about the posted complaint.

Sep 30, 2020

Updated by Arun.9494 update: cant able to log out of the website
https://online.kfc.co.in/
time:05:31 pm

Oct 08, 2020

Updated by Arun.9494 Got a messageon[protected] as,
'your KFC order could not be placed due to technical issues, refund has sucessfully initiated, but amount not credited.
todays date:8.10.2020

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I have been waiting for the refund i have mailed you on 15th Aug 2020 I am attaching the screenshot of the mail and for the reference

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Oct 11, 2020

Updated by Shweta Negii I haven’t received the amount yet it’s going be 2 months now. No update has been made regarding it and still waiting for it

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I ordered bucket meal of rs 649 on 18 th september. For some sever issues order was not placed but money was deducted from my bank account. Even after 10 days not received any refund amount. Please consider this issue and refund the amount as soon as possible.

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Poorvi Ranjan

Oct 6, 2020

What about my complaint status???? Is there any progress or I will never get my refund????? Here is the proof that my money has been deducted ... No response nothing

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Poorvi Ranjan

Oct 6, 2020

Will there be any progress in my complaint or I will never get my money back which was deducted even when order was not placed... No response nothing...More than 16 days have passed no update, no contact, no progress at all...

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Address: Siliguri

Website: online.kfc.co.in

When i tried placing an order at kfc india application for an item amounting to rs 434 via google pay upi, my money was deducted but the order was not placed. I need my refund and my transaction id is " upi/p2m/[protected]/yum resta/hdfc bank

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KFC India Customer Care

from Mumbai, Maharashtra

Sep 28, 2020

Verified Support

Hey Akshay, we'll surely help you with your concern. Request you to share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, so that we can assist you further with the same.

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Address: Baner Pune

I ordered through app today at 3:04 pm but my order was not confirm also i haven’t received my amount yet kindly look through the issue and refund my amount back asap

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KFC India Customer Care

from Mumbai, Maharashtra

Sep 29, 2020

Verified Support

We'd like to look into your issue, Saniya. Please share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, to help our team connect with you soon.

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Address: Lucknow, Uttar Pradesh, India

I ordered some items online via online.kfc.co.in amounting 399 plus tax. I paid the amount through credit card. The amount was deducted from my bank's account but I didn't received the order not any message. Please do the needful and oblige.

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KFC India Customer Care

from Mumbai, Maharashtra

Sep 24, 2020

Verified Support

We'll surely help you with your concern, Babra. Request you to share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, so that we can assist you further with the same.

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I have ordered on 03 sep 2020 in coimbatore kfc. I have paid in online rs.843/- for the order number 6303.

It was cancelled by kfc due to takeaway is not available.

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I order food at kfc, patel nagar, new delhi through paytm on 14.09.2020. The order was successful but did not receive service. The details as follows.
Transaction id:[protected]
Order id: ztd-20-f8f904a8c0c8c
Transaction amt: rs. 668

Aug 13, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2020

KFC India Customer Care's response Hey Prashanth, we'll surely help you with your concern. Request you to share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference
on [protected]@yum.com so that we can assist you further with the same.

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Address: Unity one Mall , Swarn Jayanti Park, Sector 10, Rohini, Delhi, 110085

Dear team, i have not recieved the bill of my transaction amounting rs.2763 dated 19 aug 2020 at rohini unity one from my registered m. No. [protected], the store manager told me that the invoice link will be sent to my registered m. No. But the same was never delivered to me.
Please help in resolving it on priority basis and help me in getting the bill invoice on urgent basis.

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KFC India Customer Care

from Mumbai, Maharashtra

Sep 19, 2020

Verified Support

Hi, Please help us shat=re your contact number and email ID so that our team can look into it and provide a solution at the earliest.

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On 18 sep 2020. I tried to order from kfc website thrice. All three times 805/- got deducted. However there was no order confirmation. Its been a day and transaction has not even been reversed. Kindly resolve.

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KFC India Customer Care

from Mumbai, Maharashtra

Sep 22, 2020

Verified Support

We would like to review this, Ravalnda. Please share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com so that our team can connect with you at the earliest.

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They debited the amount from my account but neither was my order confirmed and neither was it delivered. When i called customer care, they said the concerned team will call me back but that never happened either.

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Address: No J 23 , Central Market, Lajpat Nagar 2, New Delhi - 110024

Hello, i ordered from kfc lajpat nagar, j 23 a central market, lajpat nagar 2. My order was placed and a sum of ₹ 335 was also deducted from my account. For brief time the kfc app showed that the order will be delivered in 45 mins but then the order was not delivered and my order in app is also not showing my order or the details of the order. I want a refund.

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I have place the order through KFC app. Payment was completed and restaurant didn’t confirm the order and no response in the app. Now they I don’t even have any order conformation and I lost the money

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I tried to order online from kfc but everytime the money is getting deducted but order not getting confirmed. First i paid through my Phonepe UPI and then through my debit card. Both the time the amount of Rs 1033.99 has been deducted but the order not confirmed. I am attaching the valid documents here

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Address: KFC kammanahalli

I ordered from bangalore intending kammanahalli bangalore but payment ended up mumbai how to get refund

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Address: Ahmedabad

I placed an order of rs 584.99 from paytm. The order status showed unsuccessful but money was deducted from paytm to the merchant. There is no customer support available for this query. How can i get my money back?

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My kfc gift card has expired recently of amount 1272/- which i haven't been able to use of both pandemic & the stores were closed in pune city so please help me out with a solution. Thanks

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I placed my order on 15 sep 2020 through gpay upi from pavilion kfc and my rupees 282.51 deducted but order not placed i am highly disspointed i want my money back asap
Upi reference[protected]
Tranfered to - vpa yumrestaurantindia. [protected]@hdfcbank

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I am a regular customer of kfc who enjoys all the products of kfc
After the reopen of kfc due to the crisis I tried ordering from the kfc app and when I ordered the Order was not created but money deducted I didn’t expect this from such a good restaurant
I hereby request you to please consider this and help me refund along with the attached details

Contact number : [protected]

Email address : [protected]@gmail.com

Restaurant: Bengaluru-Signature Mall3MA BGL, NO. GS-11, GS-12, GS-13 at Signature Tower, #6, Nagavara Palya, C.V. Raman Nagar, Old Madras Road, Bangalore

Date: 13/09/2020

Mode of payment: Net banking

Order amount : 181.50 ₹

Payment reference number : KPG-[protected]

Payment transaction on ID : OS KFC [protected]

The email I sent was not even responding

Aug 13, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2020

KFC India Customer Care's response Hi, please help us share your details on [protected]@yum.com and we will surely look into it.

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Rinish017

Sep 16, 2020

Thank you so much kfc you have refunded my money and kept up your reputation hail kfc ðŸ”¥

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Address: KFC Thane

I placed an order from kfc hiranandani thane on 4th sept of rs. 784/-
We didn't receive the order from due to some issue from their end but money got deducted. (Attaching the screenshot of the same)
I received message saying money will get credited to my account within 4-5 working days, still money is not credited to my account.

Name; vishal kadam
Date of incident : 4th september 2020

KFC India customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2020

KFC India Customer Care's response Hi, please help us share your contact number, email ID, restaurant details, transaction payment ID, order amount, date of order and mode of payment on [protected]@yum.com and we will surely look into it.

Sep 14, 2020

Updated by Vishalkadam Hi Team,

Please find all the required details :
Name : Vishal Kadam
Mobile Number : [protected]
Email Address : [protected]@gmail.com
Restaurant Address : KFC, No S/1, The Walk, Hiranandani Estate Rd, Thane, Maharashtra 400607
Payment Mode : PAYTM
Payment ORDER ID :[protected]
Date of Order : 4th September 2020

KFC India Complaints & Reviews

File a complaint to KFC India

KFC India reviews & complaints page 77

Amount debited but order not placed-KFC_AV-CBE_5.00_30.09.2020

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Refund awaited

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Money refund

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money deducted but the order was not placed.

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i ordered through app today at 3:04 pm and my amount of 559 has been deducted

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I did not received my order

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Order cancelled but payment not received back

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money deducted from paytm but order not received

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Bill Invoice

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Money deducted but no order confirmation

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Money paid but order not received

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order placed and money deducted but not delivered.

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Order it confirmed but money was deducted

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I paid twice but order not confirmed.

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wrongly paid to kfc mumbai thru online

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payment deducted from paytm but order shows unsuccessful

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gift card expired

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Money deducted but order not placed KFC

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Order not created but money deducted

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Money got deducted but order was unsuccessful

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