KFC India Complaints & Reviews

Dear kfc team
I have ordered food on 22 jan 2020 twice at 9:17 pm and 9:42pm and paid through payment rs 611.49/- two times but i got no food against my order and payment.

I have called customer care number of times and also spoke to assitant manager mr. Maink from kfc sohna road and sent numerous mails but after lot of follow ups got rs 611.49 on 3 feb 2020 against non delivery of food order placed on 22 jan 2020 at...

My order was not delivered but money was deducted from my account. I have already sent two emails to the company about this but they still haven't responded to me. Now it's been over a week and they still haven't returned the money. I had placed the order on 9th february 2020 and had called customer care where they gave me am email address to whom i had sent my complaint but they have not even seen the complaint. I then wrote another email....

This is regarding a transaction happened when i was ordering thru kfc website on 12th feb and not confirmed

Had paid the bill amount of ₹592.99 thru my credit card. Money was deducted however haven't received any order confirmation mail or message from kfc.
Later i called kfc customer care who told me due to some technical error it was happened and my money would come back within 24 hrs. I waited for 24 hours but...

Hi.. I tried ordering wednesday bucket through kfc app on 12 feb 2020 two times.. First using credit card then debit card... Both times after entering otp it was showing we apologize for the inconveniences please go to home page. Total of 1064 rupees was deducted. I contacted bank customer care they are saying cash was sent. Kfc customer care asked me to contact the shop. When i contacted them their reply was sthat they haven't received the...

I placed an order in kfc app. I paid the money through card but I never received my order or never received any call from. When I tried calling the restaurant, call is not going through. There is no proper information about tracking or contact details in the website or in the app. I have placed order before and received the order and which is why I placed order this time but waited for more than an hour and never received. I never received...

I am rohit patel. I was trying to order using kfc app the transaction was successful but order was not confirmed it happened 3 times and amount was deducted for all 3 and it's been 5 days i have mailed regarding this on kfcindia. [protected]@sapphirefoods.in but didn't got any reply.

Details:-
Name - rohit patel
Contact no. - [protected]
Registered mail id - [protected]@gmail.com
Amount deducted -
1)...

While i was trying to order a snacks from official kfc android app for amount of ₹181.49 after applying coupon, the payment didn't goes well after inserting otp for payment. Money got deducted from my sbi account but order was unsuccessful. My nearest kfc is located at (Mamcy mall thangheiband lourung leikai, imphal, manipur 795001) happened on 13 feb 2020.
By debit card
Transaction id is (By debit card sbipg rt[protected]kfc...

On 9 feb 2020 at around 6pm, i ordered rice bowl and large popcorn for rs 457.50.After completing the payment, the order is yet to be registered.Till now, no order has been registered.I want my money back.This is so frustrating form from customer, they really need to improve their app and service.its horrible.If anyone can help me, i would be very grateful ....

I've ordered through the kfc app on 04/02/2020 ..using by debit card.. Money got deducted but the order has been cancelled..they said refund has been initiated.But it's been a week since i didn't receive my money. It is really pathetic that you've deducted money without giving any service.They are taking too long to refund. I'm literally disappointed by the act of kfc. I want them to take the necessary actions quickly. Make the refund asap....

Good evening
I placed an order on kfc application from my registered number [protected] at kfc store wtp jaipur.
I paid via upi mode here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refundbr...

Please provide me as much information as possible because my order is not confirmed but payment gets deducted from my account.
I've ordered my meal from kfc app and i also complete my payment. For payment i choose upi payment and after entering my upi id i follow the payment steps. Then i got a message about the money debited from my account but there is nothing about my order's conformation.
I've called kfc and they asked my...

Hi,
On jan 29 i try ordered kfc from certified kfc app, delivery location shows (Ashok nagar metro station), sum of order is 1783.97 deducted from by hsbc credit card but order not placed, transaction # 74332740030002935650320 which is settled by yum restaurant india but till yet money not refunded by kfc, even i make complaint ashok nagar metro kfc and they are not providing tat, i hereby request to kfc please do needful and asap.br...

I have ordered kfc order of 385 rs through kfc app, done transaction via amazon pay. Money got deducted but order was still in cart.
I haven't received order or refund money.
Please help to get my deducted money.

I paid money to: yumrestaurantindia. Billdesk@hdfcbank

Bank reference id :[protected]

Please let me know if any other details you require further

Thanks,...

I have ordered from kfc portal on 6-feb-2020 using google pay.
Money got deducted, but order not created. Please return the money back. This is kind of stealing money without providing service. Please find the transaction details. Please correct your application also to make sure money deduct only if the order is created and to return money back in case of any issue in order creation

Otherwise kfc can make lot of money...

I ordered kfc on 6/02 via kfc india app, i paid through google pay as i've always done, after i authorise the payment, my money got deducted and i went back to the app but the order did not go through. The order status showed payment not done yet. Transaction id[protected]
Since i had to have dinner i ordered again through swiggy (India) and this time it went smoothly.. There is no way i could find to ask for a refund. Please help...

I went to express avenue kfc branch in chennai. The girl at the bill counter, laughed at us unnecessarily. She is not answering properly and everytime laughing or talking with other workers, its so annoying. I experienced the same at lulu mall kfc branch in kerala. Why your workers are doing like this. Feeling like they are discriminating by the appearance of the customers......

I have ordered from the KFC app and made a purchase of 362.50 Rupees from UPI. After the payment was successful, it wasnt reflected in the app and my order was nowhere but the money was deducted. This was the worst experience. I want a refund ASAP!Hereby am attaching the payment screenshot. I have tried reaching out your customer service but it all went in vain. I want my refund as soon as possible! Look into it as soon as possible! Horrible...

This is sunil pulibandla. I ordered from kfc on 04.02.2020 which is on tuesday and paid 533rs in google pay. And the order is not confirmed after payment. I want refund of my amount. I'm providing the payment reference number of google pay in the attachments. You can contact me to my phone number [protected] and email [protected]@gmail.com. Please resolve the issue as soon as possible....

Very pathetic service. I had ordered from KFC, Devyani International Ltd. two burgers and two popcorn for takeaway, but have received only one popcorn. Very pissed with the service, they should learn to cross check orders before packing and giving away. I was a regular customer but now I am fed up of their awful service. Hopefully you can at least TRY to improve your service. Or at least please refund the money you cheat people by not delivering...

I took a takeaway from KFC on 2nd Feb 2020. My order consisted of 3 Classic Zinger Berger, Popcorn Chicken Large, 2 Dips and Dynamite Mayo. While opening the takeaway the Dynamite Mayo and 2 Dips was missing. It is not possible for me to go back to KFC and complain about this. We don't expect this to happen for a brand like KFC. It is of great inconvenience that I have to open the package and check if all the contents are there in it....