Kimst Hospital — Upon driving the car, I discovered that through the front windshield there is water leakage and feel discomfortable for driving.

Address: KIMST HOSPITAL

On October 20, 2020, I purchased a brand-new Bolero BS6 White Colour with Chassis No MA1XK2XKXL5J50104, Engine No, XKL6J40929, Sl No. L5J50105 from your Dealer ERAM Motors. Upon driving the car, I discovered that through the front windshield there is water leakage and feel discomfortable for driving.

I am very disappointed and shocked by what happened and I find the situation very irritating. New cars simply don’t do that.

While I do understand that manufacturing errors do happen, still I can’t comprehend the with the fact car was not tested before handover. This is not the type of product I would have expected from a manufacturer of your size and reputation. I demand the replacement of the vehicle, as well as compensation for the waste of my time and money.
Enclosed with this letter are copies of the temporary registration card and other related documents for your reference. My expectations are high; please don’t disappoint me again.
Awaiting your reply and actions.