Kissht Complaints & Reviews

Address: Mumbai City, Maharashtra

This is to inform you guys that my product (705056) which was ordered on 19th feb 2015 is still not delivered. This is the worst experience i had with your company. i am a regular customer with many online shopping companies, but i had done a big mistake by trying your companies product. i cant find the exact reason behind so much delay in getting the product delivered to me, even after my payment is debited from my account long back??????? the reason behind ordering this product was, as we would be traveling out of town for vacations dated (8thmar15) and so we can carry this product with us. Understood from your team now that this product is not going to be delivered to me before we leave out of town for vacation. Can you guys get the solution on this???????????? As i am fed up with you guys & seriously not going to try your product in my future online shopping. And i'll also make sure that non of my friends or relatives would try to use any of your product. warm / rgds alvin sreedharan h/p : [protected]

Onemi.in customer support has been notified about the posted complaint.

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Address: Mumbai City, Maharashtra

I have ordered exercise equipment from ONEMI.com and my order number for the same 662036. This order was made on 31st October, 2014 and from 21st November, 2014 while tracking the product I have found that the product is delivered to me but originally I haven't. From the past 3 months I am trying to get my money back. Every time I called the customer care and they told me that I will get the refund in next five days and again on a call that is made after 5 days of the same they tell me the same things again and again. I request to take a strict action against this.

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Address: Bangalore, Karnataka

I booked a product (weight lifting package || order id : 693480 ) on this website over phone through their executive Mr.Kumar (they never say their full name) and asked to deduct the payment at a single go but they have made it converted into EMI. 2ndly they promised my product within 10 days at first then it became 15 to 21 days. My order was booked on 25th Jan 2015 and till now no details of delivery date of my product. If you call the customer care center they will keep you waiting for minimum 10mins and then say we do not have any details. Today (20th Feb'15) I called up customer care center and spoke with Khushboo who kept me on hold for multiple times and provided the courier name as SafeExpress with consignment number 41240802 which is not at all recognised by the courier. There is no reply on any complaint booked with them.Even they do not provide any complaint number or reference as well. Only the answer is "it is a direct delivery product" Can anyone here help in this regards? If this forum is really in the interest of the consumers can this help me to get the solution?

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Address: Chennai, Tamil Nadu

I submitted an online order in emibazaar.com on 02.02.2015, the product code is H1285 and the order ID is[protected]. The SMS I received mentioned the delivery of the product in 3 to 5 working days. It has been 8 days and I have not yet received any confirmation of even any shipment yet. The biggest problem is the customer care which only receives calls to place an order but when the service department is contacted, nobody pickups the calls. It seems that the website is complete fraud. I am also attaching the screenshot of the order status. Need this issue to be resolved and material delivered ASAP. The website is being run by Assan retail based in Chennai.

Onemi.in customer support has been notified about the posted complaint.

Feb 15, 2015

Updated by Avra1982 Still no response...seems the emibazaar is a complete fraud, no delivery of the product has been made yet and no shipment status yet visible on the website.

Feb 19, 2015

Updated by Avra1982 Still no update from the emibazaar.com. The material has still not been dispatched.Seems that the online retail is a complete fraud and have to approach the consumer court for retrieval of the material.

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O

OnEMI

from Chennai, Tamil Nadu

Feb 10, 2015

Dear Avradeep,

We apologize for the inconvenience caused. Will update you with a positive status ASAP.

Thanks,
EMI Bazaar

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nationaljusticecouncil

from Delhi, Delhi

Mar 12, 2015

Hi All, I am Asst. Advisor with National Justice Council(NJC), Barakhamba Road, New Delhi, which works on legal matters of public interest. Anyone who has problem in this case can approach us and if we have large number of complaints(>20), we would be able to take the matter legally, however, the victims need to give us written complaints.

You can send signed and scanned complaints to [protected]@nationaljusticecouncil.in, with your name, father's name, address and phone number on the complaint. You can also visit our office at 904Barakhamba Road, New Delhi and give us written complaint there.

The contact numbers are[protected]/477/499

Contact Person: Jagriti

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Address: Bangalore, Karnataka

I had placed Order #[protected] with emibazaar.com (earlier known as onemi.com) for a Timex Chronograph Watch on EMI. My Credit Card was charged for the amount of Rs.4158 to be billed to me in 06 EMI. I received the product on 20 Jan 2015 and it was in non-working condition also appeared to be old with damaged packing (see picture attached). I immediately called their Toll Free number[protected]. The call was received by some sales person who indicated that he will take a complaint, but nothing happened. I then mailed them at [protected]@onemi.com about the issue asking for an exchange or refund. I received a response advising to try changing the battery. I tool the watch to the Timex authorized Service Center in Phoenix Mall where I was told that it is not just the battery issue but also a mechanical failure and that they did not honor the warranty. I wrote back on the same email address with details and also logged complaint on their site on 24 Jan 2015. I received a response on 27 Jan advising me to give sometime. I again had to call back their all the numbers (out of many only one works) and I was told that someone will respond in 24 hours. Later i get a mail asking me to go back to the service center and provide the 'Defect Proof' in order to take the issue further. I am not in a condition to run repeatedly to the service center around 20 Kms away from my place. I order this online for convenience and not for all this inconvenience. Now the company needs to provide me with a replacement of exact model in brand new condition or make my refund immediately. I need help from the consumer forum in getting this resolved for me.

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Address: New Delhi, Delhi

It's about canceling the product and refund my money back.the order no was 686993 .A dead condition room heater. The first flight couriers Ltd had been take the product on[protected] at 3:30 pm with doccate no D991T0008164.please solve my problem as much as urly.

Onemi.in customer support has been notified about the posted complaint.

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pradeeptg

from Udaipur, Rajasthan

Mar 15, 2015

Pure do mahine ho gaye hein but, Ye onemi wale saley chor kahi ke saala kharaab saman ke paise mujhe aaj tak nahi refund huey .mere product ka order no, 686993 hai.:@

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Address: New Delhi, Delhi

I orderd a product (morphy richards tipy room heater) on6-1-2015, tuesday. The order No:686993, with the price of 4194 rupees. And now on[protected], thursday after 16 days its in my hand with dead condition.withno power supply init. I dont belive that iv got a piece of garbage in 4194 rupees.at last I strongly recomend to all the people my relatives, friends, neiber. That do not order anything from'onemi & aasaan retail pvt ltd'. Such a piece of garbage.

Onemi.in customer support has been notified about the posted complaint.

Jan 30, 2015

Updated by pradeeptg I am stil waiting for reply, no response for my complaint of order no 686993.I sujest do not order anything to all who are seeking to buy anything from onemi.in .

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OnEMI

from Chennai, Tamil Nadu

Jan 31, 2015

Dear Pradeep,

We apologize for the inconvenience caused.

Thanks for confirming the return pick up of the damaged product. We will process your request and will revert.

Thanks,
EMIBazaar

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pradeeptg

from Udaipur, Rajasthan

Mar 15, 2015

Today on the date 15/3/2015, I am still waiting for refund my money. I think the murchent is not responding to pay me back.what a mentelity .i strongly recomend dont buy anything from onemi and dont be fool.

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Address: Hyderabad, Andhra Pradesh

I wish to draw your attention to my complaint Product Desire electric kettle Order no 684050 Invoice no 001990 dt 3 Jan 2015 I request you to kindly replace the damaged product. I have already sent you a mail previously. I am again attaching the images for your information. I have also to customer care and have no response as yet. pl respond. Thanking you. Mrs. Kavita Oberoi.

Aug 14, 2020

Complaint marked as Resolved

Onemi.in customer support has been notified about the posted complaint.

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Address: Nagaon, Assam

Dear onemi myself raj dutta I have purchased 1ton voltas aac oon 29th august but I have still not recieved and amoamount also hasbeen deddeducted from my credit card.I have complained many times but not rerecievedany possible help please refund my money I have trust on you it shouldnot be broken. plz reply. my no [protected]

Aug 14, 2020

Complaint marked as Resolved

Onemi.in customer support has been notified about the posted complaint.

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OnEMI Official Representative

from Delhi, Delhi

Jan 6, 2015

Dear Raj Dutta,

Further to the conversation with our customer support, as you agreed we have initiated the refund to your account.

We apologise for the inconvenience caused.

Thanks,
EMIBazaar (OnEMI) support

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Address: New Delhi, Delhi

bought neelkamal sofa adress RZ-5A Palam Vihar Sector-6 Dwarka New Delhi-110075. I have twice requested the executive about this but i only receive assurance that money will be returned to my c.card a/c till date nothing. I advice the concern authority to look into the matter and refund the money. Thanks

Onemi.in customer support has been notified about the posted complaint.

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OnEMI

from Chennai, Tamil Nadu

Dec 11, 2014

Dear Customer,

At the outset our apologies on the delay in providing a closure to this order.

Request you to share the order reference number or your contact number to close this case on priority

Regards,
Onemi.IN

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Address: New Delhi, Delhi

I booked an order on[protected] but still now i didn't receive my good. From your side there is no reply customer care i make 25-30 more call for your customer care but it takes half an hour to attend the call.iam really get irritated.Every time from your side i get the answer that with in two days it will reach u. Iam sorry to say this, Very worst service that you are providing. Order no:[protected] Yours, Manish kumar [protected]

Aug 14, 2020

Complaint marked as Resolved

Onemi.in customer support has been notified about the posted complaint.

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manish kumar555

from Delhi, Delhi

Dec 8, 2014

All friends please don't purchase any item from onemi

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OnEMI

from Chennai, Tamil Nadu

Dec 12, 2014

Dear Customer,

Regret the inconvenience caused due to this delay, we are checking with the vendor to get this delivery done shortly, kindly give us time till EOD, we will write back with appropriate status.

Thanks
Onemi.in Team

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G

ganeshpeela

from Chennai, Tamil Nadu

May 27, 2016

product is not delivered.

My name is ganesh peela . I placed a order on[protected], order id is[protected].still no information about my order. I try to cantact customer care but we are telling next week next week..like that.

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Address: Chennai, Tamil Nadu

I ordered Kid Robot on Oct23, but till now that product not delivered. I checked with your ccustomer care and and tracked online, but no response. Order No[protected], Almost 1 month but no response from customer care and no mail communication. Onemi is not the good online shopping website, they stolen our money. Please do not buy anything from that site and Aasaan Retail p ltd.

Aug 7, 2021

Complaint marked as Resolved

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OnEMI

from Chennai, Tamil Nadu

Nov 29, 2014

Dear Mr. Ganesan,

We regret the inconvenience caused on your shopping experience with us, we have dispatched your product on 30th Oct 2014 thru AWB # C991Z1893722, unfortunately the product was returned back to us on 4th November for the reason unable to locate the address.

o. C/ment No. Ref. No. Booking Date Type Origin Destination Received Date Delivery Date Delivery Time Status Pending Reason Receiver Name & Contact Number Relationship ID Check
1 C991Z1893722 01-Nov-2014 04-Nov-2014 12:30 *Delivered-Returned To Consignor Co.Seal & sign

Our customer care executive will be in touch with you now to take your instruction for closure of this case, please be assured we will get this closed in the next 5-7 days.

Regards,
Onemi.in

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OnEMI

from Chennai, Tamil Nadu

Nov 29, 2014

Dear Mr. Ganesan,

We tried reaching you on the given numbers however it was switched off, request you to write back to us on [protected]@onemi.in with your suitable time to call you back.

Regards,
Onemi.in

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Address: Chennai, Tamil Nadu

I ordered robot for my kid.I saw mail from Onimi like no stuck, but delivered in 10 days, but till now im nor received the product and no response from customer care. Mail Content and order number below: Dear Ganesan Raju, Greetings from ONEMi. With reference to your order no[protected], Product(s) Remote Controlled Robot. There has been a delay, we now anticipate shipping within 10 working days from date of your order. I ordered Oct 23, but till now no response from Onemi. Please do not buy anything from Onemi, They will not deliver and you cannot track, your money gone.

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Address: New Delhi, Delhi

Dear Onemi Teamthis is regarding a continuous conversation with your team, still i am waiting for my product.Your team is giving me fake commitment on every call plus they don't have a single exact status on my product.Shall i ask you what is going on, why you are not having literate CS team who can serve better like other online shopping company.I want my a status of my order with exact delivery date.as you neither inform me on call/SMS or mail.waiting your revert... If you not reply this mail i am going to complaint to consumer court Name: Sunil Kumar Order No.[protected] Mobile No.[protected]

Aug 14, 2020

Complaint marked as Resolved

Onemi.in customer support has been notified about the posted complaint.

Jan 21, 2015

Updated by sunil9540 आदरणीय वरिष्ठ अधिकारी
महोदय

टाटा पावर डिस्ट्रीब्यूशन
दिल्ली

विषय:- मीटर न लग
पाने की स्थिति में मीटर लगाने हेतु प्रार्थना पत्र

महोदय

निवेदन इस प्रकार
से है कि मेरा नाम रूबी देवी है ! तथा मैं
दिल्ली के रोहिणी सेक्टर-२ के विजय विहार में
रहती हूँ मैने 26-Jun-2014 को बिजली
मीटर के लिए आवेदन किया था जिसका आवेदन नंबर[protected] है पहले तो मुझसे सभी आवश्यक
दस्तावेज जमा कराये गए! बाद में ये कह कर मेरा मीटर रोक दिया की मेरे पते पर पुराना बिल रूपये 10000/- का बाकी है जो की चेतन
सिंह के नाम था जो की कभी इस पते पर था ही नहीं मैने अपने घर की जरुरी कागजात की पुरी
चेन आप के ऑफिस ले गया और मेरे पते पर गलत शेष राशि को ठीक करवाया! और फिर मेरे मीटर
के लिए रूपये 4200/- का मांग पत्र निकाला गया ! जिसके पैसे भी जमा कर लिए गए हैं पैसे
जमा करने के बाद भी मेरा मीटर नहीं लगाया जा रहा क्यों ? जब भी मैं आप के दफ्तर जाती हूँ तो ओ 15 दिन का आश्वाशन दे कर भेज देतें हैं! मीटर लगाने
एक लाइनमैन आया तो वो बोला कि इस ट्रान्सफर्मर में जगह नहीं है और बोला कि जब मुझे
प्रशांत जी कहेंगे तो मैं मीटर लगा दूंगा ! उससे ये पूछे जाने पर की औरों के मीटर कैसे
लग रहे हैं तो वो बोला उनकी पर्ची लग कर आयीं थी! मैं पूछना चाहती हूँ की वो पर्ची
कैसे होती है ? प्रशांत के पास गयी
तो उसने कहा की वो कोर्ट के माध्यम से लगे हैं फिर 15 दिन का आश्वाशन दे कर कहा की
आप को नयी लाइन खीच कर उससे 15 दिन में मीटर लगा के देंगे ! पर आज लगभग 8 माह हो गए
अभी तक मीटर नहीं लगा है ! मेरे बगल पड़ोशियों ने जिन्होने मेरे से बाद में आवेदन किया
था बाद में आवेदन करने वालों का मीटर लग चूका है क्यों ? क्या मीटर लगवाने के लिए कोर्ट में जाना जरूरी है क्या ?
तो मैं एक प्रार्थना पत्र (अर्जी ) कोर्ट में भी
दे देती हूँ !

अतः आप से निवेदन
है की मेरा मीटर लगवाने की कृपा करें आपकी बड़ी मेहरवानी होगी !

धन्यबाद

निवेदक:

नाम:-रूबी देवी पत्नी श्री सुनील कुमार

आवेदन क्रमांक :[protected]

पता:-103, प्रथम तल, खसरा क्रमांक 9/2/12, विजय विहार फेस-2

फ़ोन क्रमांक.:[protected]

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S

sunil9540

from Delhi, Delhi

Jan 21, 2015

आदरणीय वरिष्ठ अधिकारी
महोदय

टाटा पावर डिस्ट्रीब्यूशन
दिल्ली

विषय:- मीटर न लग
पाने की स्थिति में मीटर लगाने हेतु प्रार्थना पत्र

महोदय

निवेदन इस प्रकार
से है कि मेरा नाम रूबी देवी है ! तथा मैं
दिल्ली के रोहिणी सेक्टर-२ के विजय विहार में
रहती हूँ मैने 26-Jun-2014 को बिजली
मीटर के लिए आवेदन किया था जिसका आवेदन नंबर[protected] है पहले तो मुझसे सभी आवश्यक
दस्तावेज जमा कराये गए! बाद में ये कह कर मेरा मीटर रोक दिया की मेरे पते पर पुराना बिल रूपये 10000/- का बाकी है जो की चेतन
सिंह के नाम था जो की कभी इस पते पर था ही नहीं मैने अपने घर की जरुरी कागजात की पुरी
चेन आप के ऑफिस ले गया और मेरे पते पर गलत शेष राशि को ठीक करवाया! और फिर मेरे मीटर
के लिए रूपये 4200/- का मांग पत्र निकाला गया ! जिसके पैसे भी जमा कर लिए गए हैं पैसे
जमा करने के बाद भी मेरा मीटर नहीं लगाया जा रहा क्यों ? जब भी मैं आप के दफ्तर जाती हूँ तो ओ 15 दिन का आश्वाशन दे कर भेज देतें हैं! मीटर लगाने
एक लाइनमैन आया तो वो बोला कि इस ट्रान्सफर्मर में जगह नहीं है और बोला कि जब मुझे
प्रशांत जी कहेंगे तो मैं मीटर लगा दूंगा ! उससे ये पूछे जाने पर की औरों के मीटर कैसे
लग रहे हैं तो वो बोला उनकी पर्ची लग कर आयीं थी! मैं पूछना चाहती हूँ की वो पर्ची
कैसे होती है ? प्रशांत के पास गयी
तो उसने कहा की वो कोर्ट के माध्यम से लगे हैं फिर 15 दिन का आश्वाशन दे कर कहा की
आप को नयी लाइन खीच कर उससे 15 दिन में मीटर लगा के देंगे ! पर आज लगभग 8 माह हो गए
अभी तक मीटर नहीं लगा है ! मेरे बगल पड़ोशियों ने जिन्होने मेरे से बाद में आवेदन किया
था बाद में आवेदन करने वालों का मीटर लग चूका है क्यों ? क्या मीटर लगवाने के लिए कोर्ट में जाना जरूरी है क्या ?
तो मैं एक प्रार्थना पत्र (अर्जी ) कोर्ट में भी
दे देती हूँ !

अतः आप से निवेदन
है की मेरा मीटर लगवाने की कृपा करें आपकी बड़ी मेहरवानी होगी !

धन्यबाद

निवेदक:

नाम:-रूबी देवी पत्नी श्री सुनील कुमार

आवेदन क्रमांक :[protected]

पता:-103, प्रथम तल, खसरा क्रमांक 9/2/12, विजय विहार फेस-2

फ़ोन क्रमांक.:[protected]

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Address: Tiruchirappalli, Tamil Nadu

I booked an order on 14/10/2014 but still now i didn't receive my good. From your side there is no reply for my mail and complaint.i make 30 more call for your customer care but it takes half an hour to 45 min to attend the call.iam really get irritated.Every time from your side i get the answer that with in two days it will reach u. Iam sorry to say this, Very worst service that you are providing. Order no: 653799 Yours, Aaravamuthan s [protected]

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Address: Pune, Maharashtra

Order No :[protected] ORDER DATE: 10/27/2014 Product Code : H1523 Product Name : Protroner Weight lifting I have placed order on Oct 24, 2014. and I have confirmation mail which says expected delivery will be 7-10 days but now almost 15 days I am waiting for my order. I had called at [protected] as well but I didn't get any proper response. Even Status is empty in order tracker. ref.- "http://www.onemi.in/ordertracker.php/" If you are not able to dispatch order please cancel order. I don't want to waste more time.

Aug 14, 2020

Complaint marked as Resolved

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RC Saini

from Delhi, Delhi

Mar 16, 2015

Very Bad

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Address: Coimbatore, Tamil Nadu

I have order a rotimaker by onemi on 31.10.2014. I got a confirmation mail on nov-14 starting your consignment has been dispatched through firstflight.But on 17.11.14 when i have enquired with your customer care I came to know that's not yet shipped .The reason was due to out of stock.I have cancelled my order.Now it is the return of money which takes around 21 day's.I request you to pay back the amount at the earliest.

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OnEMI

from Chennai, Tamil Nadu

Nov 29, 2014

Dear Customer,

Request you to provide us with the order reference number to get this closed, we will get this closed as early as possible.

Thank You.

Regards,
Onemi.in

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Address: Ahmedabad, Gujarat

Dear Sir, I have placed an order on 24th of October (Protnor weight lifting package). Product was supposed to be delivered by 7-10 days but it didn't. So I called customer care service for more than 10 times, and each and every time I got different answers. After waiting for 21 days I finally cancelled my order on 13th October because of poor service and negative response from customer care support. At the time of cancellation one of the execute told me that with in 48 I would receive confirmation SMS, but didn't receive too. Please find my order details as below. Order #[protected]placed on October 24, 2014 5:57:56 PM IST) Item : Protnor weight lifting kit.

Complaint marked as Resolved

Onemi.in customer support has been notified about the posted complaint.

Nov 29, 2014

OnEMI's response Dear Mr. Sukrut, Thanks for acknowledging the receipt of the product with our customer care executive. We apologies for the delay in delivering the shipment as against the commitment to you. Regards, Onemi.in

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usha gowda

from Bengaluru, Karnataka

May 27, 2016

I have ordered for philips hair straightener.

I have ordered for Philips hair straightened I have ordered on 20th of Dec but still i have not received my order. I want my order at any cost.

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Address: Ghaziabad, Uttar Pradesh

I ordered an I Phone on 26th Sep . My order number is[protected]. Till date it has not been delivered. I have called customer Service at-least 10 times till now. The only thing that I have got it false promises and new dates every time . few times my calls have been disconnected. I have never experienced such pathetic customer service in my life. No Manager comes on the line despite of several requests. No one gives you a clear answer when the product will be delivered. If I would have read the reviews earlier, I would have not ordered anything from ONEMI. Govind from your customer service department misbehaved when he was questioned by me as I was promised on Friday that the product will be delivered latest by Monday.I asked him the same question that why false date was given to me. I wish some one senior reads my complaint and take the action and fire all these people who have not take any ownership to resolve my issue. I cant express in words what I have gone through in the last 15 days. Pathetic... Learn something from Flipkart and Sanpdeal. That's the reason they are at such a height because they value their customers.

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Address: Bangalore Urban, Karnataka

I made a telephonic order of 1no. Whirlpool ACE 6.5 Supreme washing machine on the company called ONEMi. The order was made on 23rd August 2014 and payment of Rs. 10, 998- was made charged to my Citibank credit card ending with 1509. This company publishes a product catalogue and dispatches every often. The above said product has an item code E1387-C07. The product is not delivered till date nor there is no clear communication on delivery nor cancellation. After several follow-up calls I started noting every calls I made since 14 Sept, with their responses, name, date and time till date and can provide details on your request. Kindly look into this and do the needful at the earliest and oblige.

Aug 14, 2020

Complaint marked as Resolved

Onemi.in customer support has been notified about the posted complaint.

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B_Krishna

from Mumbai, Maharashtra

Nov 6, 2014

14Sept Complaint lodged, complaint no. provided by them SR00046205 to check and confirm, no calls received thereafter.
2nd call 01.Oct 12.30hrs Delivery committed by Deepak Kumar Singh to deliver by 04-oct,
3rd call 06.Oct.19.45hrs Same response by Ashish Kumar,
4th call 11.Oct 11.35hrs, Cancellation requested to Jyoti Complaint no. SR00057023,
5th call 13 Oct 21.20hrs Cancellation requested to Mohammad Javed, claimed that the cancellation will be done in 2days and payment shall be reversed by 01st Nov.
6th Call 31.Oct. 21.30hrs Mohammad Javed again 2days requested for cancellation and payment reverse 15days more.
7th Call 02.Nov.15.00hrs Shiva promised that a call will be given to me on 5th and confirm cancellation and money transfer. No call received on 5th Nov. 21.00hrs
8th Call Mr. Kumar on my call denied to give status nor take complaint and asked me to call next day by 10.00am.

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OnEMI

from Chennai, Tamil Nadu

Nov 7, 2014

Dear Krishna,

We apologize for the inconvenience caused.

We will look into the issue and will revert ASAP.

Thanks,
OnEMI Online Team

Kissht Complaints & Reviews

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Kissht reviews & complaints page 37

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I have ordered for philips hair straightener.

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