One of your executives threatened my mother when nobody was there at my home.I promised him that i will clear my dues on 31st january 2022, he came to my house without a call on 27th january 2022 and threatened my mother who was physically not well. I called him several times regarding this matter, he said he has the right to tresspass into my home if I don't make a payment. Who gave him such a right?? What right do you have to give such an authority to your employees. I called the HR manager and he also behaved in a rude way.I assure you that if you don't make an action against this arrogant natures of your cultureless employees I will file a complaint in the human rights department.I was ready to clear my dues including all the late payment and ourdue. Charges on 31st of January 2022, but after this I assure you that I will pay a single penny after your cultureles employe faces a disiplinary action. My mother will file a police complaint tomorrow, we have witnesses for the incident. I will add the contact details of your employes who behaved in a rude way for your reference
+[protected]
Akhil hr manager
[protected]
Collection agent
Place- ponkunam town
Kotttayam district
Kerala state
Pin-686519
Mar 2, 2023
Complaint marked as Resolved Kissht customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2023
Kissht Customer Care's response Dear Akhil,
Please accept our sincere apologies for the inconvenience caused to you.
We do not tolerate such behavior from the executives and it is strictly not acceptable for any executive to use any kind of inappropriate language while speaking to the customer.
We want to investigate your case and take appropriate action on the same but to investigate further, we need the below details from you.
1) Chat/Call Recording with the executive
2) Time of the visit (You can share call logs screenshot)
3) Name of the executive if you have with you
We regret to inform you that we are unable to view your final approved application in our system.
Kindly, help us with your registered contact details at [protected]@kissht.com so we can check and get back to you with the best possible resolution.
Awaiting your response.
Thank you!
Team Kissht!
Thank you for sharing your concern with us.
We regret to inform you that we are unable to view your contact details in our system.
Kindly, help us with your registered contact details at [protected]@kissht.com so we can check and get back to you with the best possible resolution.
Awaiting your response.
Thank you!
Team Kissht!