Koovs.com / Marble E-Retail Complaints & Reviews

i ordered a Newfeel Shoes on http://www.koovs.com, on Dec 13th 2011 and made the payment online.
More than 40 Days have passed and i didnt got my order yet
on there site its showing Shipped on 18th Dec 2011 throug Blue Dart Courier.
from that day whenever im trying to track my order from bluedart site its showing Numbers Not Found.
i called koovs customer care many time but didn't got any usefull answer from...

I had made an online order. My order details:

Order Number : 399649Order placed on: Jan 02, 2012, 12:57 AM
Online Order Status: Complete

Freesize: Freesize
Quantity : 1 Shipping Status - In progress Total Price Rs.2555

it has been 22 days since I have placed the request and I don’t have any update about My Order, any time I called the number: +[protected] I get the message all...

Hello Team,

This complaint is against a e-Commerce web site ''Koovs'' ( http://www.koovs.com ). I purchased a offer on Koovs on 22 December at around 11.57 pm.
Offer Name :: Picnik Square Salad Bowl 6 inch. Free Home Delivery.

'Koovs' came up with a offer 'Picnik Square Salad Bowl 6 inch. Free Home Delivery' and I purchased it on 22 December but unfortunately due...

hi
today i bought product from koovs.com.koovs send me order confirmation and it number is confirmation - 438994.deduct money from my account.
Transaction Description :MEDR/AXIO PROFESS/982016/
i got confirm mail from koovs also

but on koovs site in my account there is nothing show as i orderd

after i complete all process of payment koovs sites show me "your order unsuccessfull".i...

Hi,
I ordered "Sandisk 4 GB Ultra SD Card" from www.koovs.com on 29th Dec. order id is "385191". till now i didn't received product. i sent lot of mails, no one replying to that. even i called lot of times, they are keep on asking 48 hours. I attached screen shot with this mail. I asked them to cancel my order also, they are not doing anything and telling some nonsense reasons.
Please help...

Koovs.com
Below is what i have ordered, but they have sent me a blank box and I paid all the amount, now no one is replying to emails or phones.

Your Order 401702 has been confirmed and is being processed.

Items Ordered:
Product Option Quantity Total (INR)
Philips Salon Dry Hair dryer 1600W Foldable Dual voltage HP4940 Freesize:Freesize, 1 1088
Subtotal 1088.00
Discount 0.00br...

I am writing this complaint because I am very disappointed with Koovs.com Koovs is a stupid, mismanaged online company. Stay AWAY from KOOVS. There are dozens of better options.
This website appears to be created by fraudsters. Pl be very careful. My order no 394123 has not been shipped . Repeated mails, calls etc are of no use.They even dont reply. They have simply escaped with my money. If you call up the call centre, they will...

I purchased a Philips toaster from www.koovs.com they sent me faulty product and when i tried to contact then they are not replying for that their customer care number is always busy i sent them 3 times email on their mail id's but no response from their side i m fade up with their services order details are given below.

Order Date: Dec 19, 2011, 07:12 AM
Order Number: 344714
Total amount: Rs. 1222.00br...

Wildcraft Solstice Blue Triple Compartment Backpack
Order Date: Nov 19, 2011, 03:09 PM
Order Number: 281679
Total amount: Rs. 1395.00
I am a regular online shopper and have purchased from various online shopping portals.However when i bought a product from koovs.com,the experience has been terrible.i ordered for a Wildcarft Laptop bag on 14th Nov & received it.But the bag did not meet the description provided...

This is regarding koovs.com from where i purchase a coupon for dental treatment in dental life clinic gurgaon of 199 rs value ,according to their terms i will get benefits of 4000 rs of dental treatment but when i called dental clinic for appointment of dental treatment they said that there is no service from their side of coupan and they dont know how koovs.com offering this service or even name of site ,they said i don't know from...

Dear Sir,

This is with reference to my Order no 328318 placed on Koovs.com for a Transcend 16gb microsd card worth Rs 799/-. These people have not shipped the product for over 15 days and every day I call them they never pickup the phone. Once or twice when they pick they tell me sir please wait one more day, two more day and so on but to no avail.
I have mailed them 4 times at [protected]@koovs.com but they do not reply to...

Hi there,

www.koovs.com is currently running a campaign on their website that says "Get 25% cashback on all purchases". If we read this cash back policy in detail, it says "Buy this product now and you would receive a credit of Rs 3345 in your Koovs Account. This credit can be redeemed on any subsequent purchases at koovs.com.
The cashback would be valid on a minimum purchase of Rs 10035 and valid for...

KOOVS order - 277959
I happened to visit koovs site unfortunately for a product named : Black & Decker Car Vacuum Cleaners ACV 1205 which costs 2516 INR
But KOOVS delivered Black & Decker Car Vacuum Cleaner AV 1205 which is only 1796 INR .
I have lost 720 INR by this very first deal.

In the front of the box KOOVS billed as Black & Decker Car Vacuum Cleaners ACV 1205 ( see the photo)
br...

I ordered a Targus bag worth Rs. 1700 on koovs.com. I was sent some other bag of lower value on Friday, 18th November. I called Customer Service immediately & they told me someone from the concerned team will get in touch with me. Till Monday nothing happened. I called again & was asked to sent an email to Mr. Sanjay. Mr. Sanjay replied that in next two three days your product will be picked up from ur place & will be replaced....

I ordered a Prestige Induction Cook-Top PIC 6.0. the order no is 266207 from koovs.com an online shopping website, on 29 Oct 12, 12:00 AM. It was promised to be delivered in 7 days. I did not receive item and I called to customer service and their call centre is horrible. It just keeps ringing all the time and no one answers the call. You have to try at least 25 times before your call can even get through. And when your call gets through,...

Respected Sir,
I wanted to lodge a complaint against the malpractices of Koovs, an online trading company.
I have ordered a camouflage coloured, Nikon AW100 camera from koovs.com an online shopping website, on Sep 27 2011 order no 183771. It was promised to be delivered in 7 days. I did not recieve item and I called to customer service and registered a complaint number 607. After giving the complaint I received email stating...

Is Koovs.com a fake?

Dear all, I do not know what is ur experience buying stuffs from online sites but after doing many transactions with many sites, I can only say that be careful while choosing ur online stores.

First of all, do not do any big amount transactions and if you do any big transactions, order them on the basis of cash on delivery.

In the past, I have done online transactions with...

Hello there, people this is the email i sent to koovs.com and this is their reply.....they never followed up just faking promises.....please if you all are filing a lawsuit or something iconsider me too.....i have been duped too. below their reply is my email despite several calls & emails there is no response.why they have given the support number when they dont have to provide support !!!

koovs commented on Jul 29, 11br...

Dear Sir,

I Amit Gupta who have ordered an Online product from Koovs website, non stick Pan, Pigeon company whose Order no is:KV[protected]

As the order placed is about more than a two month and till date there is no delivery of the product. Every time i speak to your customer support staff they

assure that the product is on the way for delivery, but due to many call attempts the product never reached....

NON RECEIVING OF GOOD
Respected sir,
I bought a Belkin backpack by online from www.koovs.com dt. on 13.08.2011. I made the payment of Rs.1299/-through online transfer of SBI. After the successfully transaction, i got a Code KV[protected] and assured for the delivery between 7 working days. Now it is showing the same product worth Rs.999/- .When I am calling the customer care number mentioned in the website (Call +91-[protected]...