Koovs.com / Marble E-Retail Complaints & Reviews

Koovs is really disappointing! I have ordered from Flipkart, Jabong, Snapdeal, Future Bazaar and never got the bad service I received from Koovs. It was my first time ordering with them, and after 7 days I didn't receive my product and I called them, they claimed they'd have my 3 items delivered, next thing I see on the website that my order is cancelled without any call from them to inform me of the matter. Luckily it was COD, I never received the product, it was my first time ordering and will definitely be my last!!!

http://www.koovs.com — Sold me Expired coupons

Today I brought two coupons from KOOVS.COM for buying watches in http://www.thewatchshop.in. I tried to used them today for purchasing a watch. It was saying my coupon was expired.

I have attached the screen shots from koovs and watchshop

I also found out about the negative ratings only after paying them. Please send me your mobile number. If they do not ship my order we can decide on an FIR together. Please email me at :- [protected]@yahoo.com

They will never reply you, I am the one victim of them.
Simple way to stop these guys from fraud is to ORDER as many items as you can and when they will come to deliver the order deny it.

then they will call you back, at that time you can take your revenge and can save others to lose money because of these fraud websites.

Hi
I had ordered galaxy note on 22nd Jan online via koovs.com.There said it will be shipped in 7 days.
When i folowed it regularly they told me its shipped & gave me tracking number.When i followed it with blue dart tehy said the number shows the product has already been delivered on Dec12th to some othe person.When i pulled them up they said prod hasnt been delivered yet.
Everydayi call them & they say its been delievered but it isnt.
Pls guide how to take appropriate action.

Koovs is really disappointing! I have ordered from Flipkart, Jabong, Snapdeal, Future Bazaar and never got the bad service I received from Koovs. It was my first time ordering with them, and after 7 days I didn't receive my product and I called them, they claimed they'd have my 3 items delivered, next thing I see on the website that my order is cancelled without any call from them to inform me of the matter. Luckily it was COD, I never received the product, it was my first time ordering and will definitely be my last!!!

i[censored] want refund or process ur order plz post ur problem at koovs official page on facebook

https://www.facebook.com/koovs

Koovs is really disappointing! I have ordered from Flipkart, Jabong, Snapdeal, Future Bazaar and never got the bad service I received from Koovs. It was my first time ordering with them, and after 7 days I didn't receive my product and I called them, they claimed they'd have my 3 items delivered, next thing I see on the website that my order is cancelled without any call from them to inform me of the matter. Luckily it was COD, I never received the product, it was my first time ordering and will definitely be my last!!!

i[censored] want refund or process ur order plz post ur problem at koovs official page on facebook

https://www.facebook.com/koovs

Simple way to stop these guys from fraud is to ORDER as many items as you can and when they will come to deliver the order deny it.

then they will call you back, at that time you can take your revenge and can save others to lose money because of these fraud websites.

They are fraud.

Sir,

I have a similar grievance. I just posted a complaint here to educate people about this cheater website. They are fraudulent and their customer service incompetent. They should be shut down.

Nava Tejaswee Moola

Is Koovs.com a fake?

Dear all, I do not know what is ur experience buying stuffs from online sites but after doing many transactions with many sites, I can only say that be careful while choosing ur online stores.

First of all, do not do any big amount transactions and if you do any big transactions, order them on the basis of cash on delivery.

In the past, I have done online transactions with flipkart, flipgraph (coinjoos now), Indiaplaza, infibeam, nbcindia.com, bookadda.com, letsbuy etc.

The services of all were great except Indiaplaza. The Flipkart was the best. I am sure flipkart remains as number one and my prediction is that these new comers will vanish within few months/years after grabbing some big orders if we are not careful.
Personally, I can trust only flipkart.

However, I thought I will give a try to koovs.com as I had never transacted from here. I ordered a good worth 800 Rs. almost 8 days back where they had promised that I will get the goods within seven days.
I paid the amount by credit card and I think I did that mistake. Thereafter, there is no update on the shipping and delivery. I am yet to get the goods. When I check their site after logging into my account, I can see what I bought but there is no updates regarding whether
it has been shipped or when it will be delivered.

I contacted them many times in their mobile number given at their site but the mobile number [protected] is switched off all the time. I called up their landline number
+[protected] but no one picks up the phone. They do not even have an answering machine if they are closed on any day or time though they claim they are
24 hours working. I called them up on week days and weekend days but no response from their side.

I do not know what do they think? Do they think that they can sustain their business in this competitive market by providing this kind of service?
The way the landline was ringing and no one was picking up the phone made me to think that they have converted their common room in one BHK to an office and started their business but I am sure
they gonna fail soon.

I want to know from friends how is Ur experience shopping from koovs.com? Did you guys face any such problems before?

What options I will have now? I am thinking to wait for few more days (2-3 days) and if they do not respond, will file a criminal complaint FIR under IT Act. I am not sure if I take these steps or not but
I am hugely disappointed with their service and will never shop again with Koovs.com. I am learning day by day and my experience is ‘Try to always do shopping on CASH ON DELIVERY BASIS unless you trust the website completely like I do flipkart.com’.

www.koovs.com — ordered product not received

i have ordered a philips head phones from koovs.com but the product has not being recived. i have ordered the product on 05th june 2011
the company garantees delivery in 7 days.i have not recied the product till now.
transaction id is...KV[protected].
the contact no mentioned on the site is not in service.there is only one contact no mentioned.

yes,

Same case with me, I placed order for Philips head phones on 4th June 2011. But still waiting for the headphones. and i tried to call on given number. but never receives the phone calls.

My coupon ID is KV[protected].

Please let me know once you receive ur headphones.

Many thanks,
Nitin
pune.[protected]@gmail.com

its teh same experience for me as well.
I am planning to go to there office not sure if the office exist or not.

Same Experience Friends, Me and My Colleagues two o[censored]s ordered in koovs.com. But No Phone Support, No Mail Support regarding the Order. Total Fraud Website

www.koovs.com — Product not received

I purchased Usha Non stick tawa from www.koovs.com on 21 Jan 2012.My order confirmation number is 457279. It has been more than 11 days, I have not recieved the order. Even after giving multiple reminders they have not done anythng. I want my money to be refunded.

www.koovs.com — Order not received

I bought Usha non stick tawa on 21 Jan 2012 from www.koovs.com. My order confirmation code is 457279 Till date I have not recieved the order.
Even after multiple reminders, they did not respond. I mailed them to refund the money but they didnt. Their helpline number is also not working.
I want them to refund my money.

Is Koovs.com a fake?

Dear all, I do not know what is ur experience buying stuffs from online sites but after doing many transactions with many sites, I can only say that be careful while choosing ur online stores.

First of all, do not do any big amount transactions and if you do any big transactions, order them on the basis of cash on delivery.

In the past, I have done online transactions with flipkart, flipgraph (coinjoos now), Indiaplaza, infibeam, nbcindia.com, bookadda.com, letsbuy etc.

The services of all were great except Indiaplaza. The Flipkart was the best. I am sure flipkart remains as number one and my prediction is that these new comers will vanish within few months/years after grabbing some big orders if we are not careful.
Personally, I can trust only flipkart.

However, I thought I will give a try to koovs.com as I had never transacted from here. I ordered a good worth 800 Rs. almost 8 days back where they had promised that I will get the goods within seven days.
I paid the amount by credit card and I think I did that mistake. Thereafter, there is no update on the shipping and delivery. I am yet to get the goods. When I check their site after logging into my account, I can see what I bought but there is no updates regarding whether
it has been shipped or when it will be delivered.

I contacted them many times in their mobile number given at their site but the mobile number [protected] is switched off all the time. I called up their landline number
+[protected] but no one picks up the phone. They do not even have an answering machine if they are closed on any day or time though they claim they are
24 hours working. I called them up on week days and weekend days but no response from their side.

I do not know what do they think? Do they think that they can sustain their business in this competitive market by providing this kind of service?
The way the landline was ringing and no one was picking up the phone made me to think that they have converted their common room in one BHK to an office and started their business but I am sure
they gonna fail soon.

I want to know from friends how is Ur experience shopping from koovs.com? Did you guys face any such problems before?

What options I will have now? I am thinking to wait for few more days (2-3 days) and if they do not respond, will file a criminal complaint FIR under IT Act. I am not sure if I take these steps or not but
I am hugely disappointed with their service and will never shop again with Koovs.com. I am learning day by day and my experience is ‘Try to always do shopping on CASH ON DELIVERY BASIS unless you trust the website completely like I do flipkart.com’.