Koovs.com / Marble E-Retail Complaints & Reviews

i ordered a tshirt online from koovs.com . The produt was of very bad quality. I called Koovs to get a refund but they said we will only give u a credit not. But now they sent me a mail & My refund code is only till end of sept. This is very bad on the part of Koovs. 1stly the product delivered was of bad quality - then there is NO REFUND but only credit money.. and that too only for 2 months time.. this is just called cheating...

Dear sir,

I am anbazhagan working in australia, I purchased 6 items order number 610092 on koovs.Com on 23th march for my fathers birthday. After placing my order they shipped item by item (not in one pack, individual items), items directly came from vendors.
Still I didn’t get the below product from koovs.Com, then I have called 20 times and mailed 10 times, but not yet received my items. Finally I have checked first...

I purchased a shoe from koovs.com on 3-August 2012 . I ordered size 4 but size 4.5 was shipped to me. As per koovs website, one can get 30-day exchange or return. But this policy is FAKE. Till date there has been no addressable to my complaint to their customer care. Their customer care executives behaves rudely and unable to resolve my complaint. They have even circulated my number to some unknown people outside who calls me and abuse. I...

dear sir/madam
I had bought an ambipur car perfume using Koovs website in december 2011. I had paid the money using credit card and my order number is 329922.

In spite of repeated compalints and reminders to the company, the product has not been shipped to me till date! Plz help me in getting the item delivered. thanks...

I had ordered for nike chromo thong on june 3. I called the customer care an spoke to them on 5th of june asking for the status of my product. The guy replied sayin that my product will be shipped within 15 days. Again i called the customer care on 11th of june an spoke to some supervisor named ranjit. That guys assured me that the product will be delivered to me by 15th of june. On 16th when i call back ranjit to ask about the status of...

i have booked a watch from koovs.com and the details of which are
watch model no. : Casio EDIFICE EF-312D-1AVDF Men's Watch
order no. : 652790
my contact no : [protected]
date of booking : Jun 03, 2012
The above mentioned watch was booked by me on 3rd June and the product was there in the stock. i received no response from the company till 6th, then i have to call them and they replied that the product...

DESCRIPTION
I purchased a sweepstakes for Rs. 1 (Order number : 568853) from www.koovs.com on 4th Mar 2012.
The listing mentioned as follows
"Pay just Re. 1 and get a chance to win Apple iPhone 4 worth Rs. 32000 or get 50 times money credited to your account for any future purchase on Koovs.com
How it works:
Pay Re. 1 and get a chance to Win Apple iPhone 4, 16 GB.
Else, use your Koovs coupon...

Hello, I Booked an order from online shoping portal www.Koovs.com. My order no is 633099, booked on 11-April-2012. The shipping address is "Himani Malik, H No 313, Jiwan Nager, Back of Munshi Ram Sweets, Hansi Road, KARNAL - 132001, HARYANA, Email : [protected]@gmail.com, Mobile : [protected]". The payment of Rs 393.00 was made through ICICI Bank Online Internet Banking. Prior to booking the order, Koovs.com customer care, confirm...

Sir/mam,
Im ashish soni, i ordered a pen drive from koovs. Com online shopping store and my order number is 369048 on 25 dec 2011, and make a payment of rs. 699. And they committed to delivered within 3-4 working days but still on 16 apr 2012, i cant got my order and when im calling them they just said that your order in process please wait. And im called them several time but they just make my call on hold and then cut the line and...

Jan 15th, 2012 : I placed an order for 3 photo Mugs at koovs.com for a special price of Rs.150
Jan 24th, 2012 : Received a courier with 3 mug boxes taped together - appeared light at one end. contents:
1. Only box, no mug in 1
2. Handle broken in 5 pieces in 2nd box
3. One full mug
Jan 24th, 2012 : Lodged complaint on website - no response...

I'm just logging this to advise fellow friends to NEVER use services of koovs.com. Although they have good prices on items, once you get a defective product, then thats it - they literally have NO customer service.

I made an order for a Milton flask - order 439762 but it arrived in BROKEN condition. See attached picture.

I sent them a mail way back on Jan 17, since no one ever answers their customer service...

I placed an order for Micromax X210 Mobil Handset on 21st March 2012 with Koovs and made full payment via credit card for Rs.1332/-
Post that I have been calling their Call Center on following days to check status of same & to get shipping status ( which by the way is not updated / displayed anywhere on their website)
22nd March[protected] hrs
26th March[protected] hrs
28th March[protected] hrs
30th...

I have ordered a item - Combo Offer of Pigeon Little Wonder 550w + 3Pc Non Stick Gift Set (1 Qty) on dated Feb 13, 2012, 10:22 PM on www.koovs.com. I received the items on 23.02.2012 from Koovs. When the courier is opne I found that Pigeon Mixer is damaged. I booked a complaint on the same day. Even I e-mailed a photos of damaged item with time stamp on the photos showing damaged area. They told me that they would arrange for reverse pickup...

Dear Sir!!!!!
This is Ameer Ahmed Agwan,
Please Help me as i have been Duped online

I have Purchased this Deal of website Designing from www.koovs.com on 13 December, 2011. for which I have paid Rs.4499/- order number-323413
which Receipt is attached Below.

The Offer was from www.websworldonline.com. contact person Mr.Rahul ([protected]) & Rajat Gupta.([protected]) They were in communication...

I have purchased a sony in ear phone MDR-EX10LP for rupees 550 on 13 th of February 2012(Order ID 514273). At the time of shopping they mentioned that the product will get delivered within 7 days. But on the 8th day when i did contact to Koovs.com they told me that the product is out of stock though at the time of shopping the product was well in stock; i can't understand how the product can be out of stock as it was purchased through...

Dear sir/Madam,

I have ordered Prestige Pressure Cooker Apple 2Ltr Aliminium(1 qty) nd Philips Electric Shaver HQ-6900(1 qty) on 5th of Feb (order num 495465) .i've received philips shaver alone,Prestige cooker not yet shipped several complaints made it's been already 15 days gone.So i told to cancel my order and refund my amount which deducted against prestige cooker.They not giving proper reply,just telling shipped...

I placed an order for Samsung Galaxy R I9103 on february 3rd 2012.
I decided to call up their customer care(CC) after 2 days without an update.
They told they'll ship it within 7 days and asked to wait till then.
I waited till 10th where they updated FALSE SHIPPING DETAILS WITH FALSE TRACKING ID so that i'll keep quiet for few days.
When i checked with courier company they told they didnt received any...

I purchased an Memory card via koovs.com on jan 3rd,2012. They shipped the product after ten days via First flight couriers. These fellows lost(stole) the product. When i contact the first flight courier they saying to contact the seller(koovs) when i contacted koovs these fellows saying contact the courier company. finally i don't get the product. It took 10th feb but no response from both fellows. What a customer management, i am...

I have brought an item from koovs on January 2nd order id 401018, still i have not received the product, I called the customer care multiple times but everytime they assured me that the product will be delivered within 2-3 days and also never got any email response too.
They even agreed to refund the amount within 48 hours but completely stopped responding beyond that and never refunded the amount despite multiple calls/reminders....

I had done an online shopping for a Pigeon 4 ltr pressure cooker worth Rs 744 with Koovs.com with order number 463195 on January 24th 2012 but still now after 7 days also I didn't receive the product. So I called up there customer care number +[protected]. Even i sent some mails to them at [protected]@koovs.com. They didnt reply properly. In there website the status of my product is shipping in progress. I want my money back with some additional...