Dear sir,
i have been fooled by koovs.com, as they say in their website that for each referral and purchases made by us, we will get 100 per referral, and i did 6 referrals for them, who in-turn even did purchases in 29th march,2011.
after that when i didn't got the coupons, i called and emailed the company and they told due to technical problems they were not able to do so, but soon would do it.
But till date, even after repeated calls and emails, they are not replying nor providing with the coupons.
Its more then 1 and half month and still the company didn't have shame to revert back.
kindly look into the matter, as i kept the details of the people whom i referred and they joined, because there might be many who does not keep details and becomes fooled by the company.
thanking you
anubhav jain
[protected]
[protected]@gmail.com
Dear all, I do not know what is ur experience buying stuffs from online sites but after doing many transactions with many sites, I can only say that be careful while choosing ur online stores.
First of all, do not do any big amount transactions and if you do any big transactions, order them on the basis of cash on delivery.
In the past, I have done online transactions with flipkart, flipgraph (coinjoos now), Indiaplaza, infibeam, nbcindia.com, bookadda.com, letsbuy etc.
The services of all were great except Indiaplaza. The Flipkart was the best. I am sure flipkart remains as number one and my prediction is that these new comers will vanish within few months/years after grabbing some big orders if we are not careful.
Personally, I can trust only flipkart.
However, I thought I will give a try to koovs.com as I had never transacted from here. I ordered a good worth 800 Rs. almost 8 days back where they had promised that I will get the goods within seven days.
I paid the amount by credit card and I think I did that mistake. Thereafter, there is no update on the shipping and delivery. I am yet to get the goods. When I check their site after logging into my account, I can see what I bought but there is no updates regarding whether
it has been shipped or when it will be delivered.
I contacted them many times in their mobile number given at their site but the mobile number [protected] is switched off all the time. I called up their landline number
+[protected] but no one picks up the phone. They do not even have an answering machine if they are closed on any day or time though they claim they are
24 hours working. I called them up on week days and weekend days but no response from their side.
I do not know what do they think? Do they think that they can sustain their business in this competitive market by providing this kind of service?
The way the landline was ringing and no one was picking up the phone made me to think that they have converted their common room in one BHK to an office and started their business but I am sure
they gonna fail soon.
I want to know from friends how is Ur experience shopping from koovs.com? Did you guys face any such problems before?
What options I will have now? I am thinking to wait for few more days (2-3 days) and if they do not respond, will file a criminal complaint FIR under IT Act. I am not sure if I take these steps or not but
I am hugely disappointed with their service and will never shop again with Koovs.com. I am learning day by day and my experience is ‘Try to always do shopping on CASH ON DELIVERY BASIS unless you trust the website completely like I do flipkart.com’.