KPN Travels Complaints & Reviews

I had booked a bus from dindigul to bangalore. The bus is supposed to leave dindigul by 10 pm. It's 11:50 and the bus is still not arrived. When we speak to the agent here he doesn't have any information. When i called the salem customer care they bus is left madurai now and will take another hour. When questioned about the delay he says traffic which is really unacceptable and when questioned further he said he will speak with the driver...

My parents are travelling in the bus from pudukkottai to bangalore. The bus was about to reach bangalore by 6:00am. However, the bus doesn’t reach krishnagiri yet. Hope it will be reaching bangalore around 10:00 am.

http://reports.yourbus.in/buslocation.php?sno=KPNDVK-BNG

My parents are aged and they have to take medicines. Kpn travels became one of the worst bus service....

Kpn transportation is one of the worst ever... Their buses from trichy to bangalore is worst ever...ac is completely not working while enquiring about it they are telling some silly reasons... No one is customer friendly... Still they using very very old buses... No use of particularly booking their ac bus... Take some action against it... Ka 51 b 1729... This is bus number... I m travelling in it right now......

I booked a bus on 23rd may from chennai to coimbatore through redbus for my uncle. Booked in kpn travels, i even received a msg on the boarding details.
Boarding time was at 10.15pm 23rd may, uncle reached at 10.00pm, waited until 1 am, bus did not arrive and the contact information in the ticket was useless and the number was switched off throughout, no one contacted us and the gps tracking was on the same point koyembedu.
br...

For about 10 years i'm using kpn travels. The service was good in the past years. But i don't know why, for past few months the kpn service is too bad. The ac didn't work well today also. And another day i'm the last passenger. They didn't stop in erode bus station and the driver took the bus to clean station. I woke up and asked about this and he told "you can walk from here. We can't stop for a single person". I don't even know the way....

I booked chennai - madurai thursday, may 16, 2019
Ticket no: tn6e88534016

Pnr no: e[protected]

I was informed from kpn officials[received from ph: [protected], ] that seats are blocked and asked us not to board the bus. Also i was advised not to do any actions and refund will be initiated automatically. I also spoke a lady to ph: [protected]. She advised me to drop a mail,
I dropped the mail also...

I had purchased 4 tickets # e[protected] to travel from trichy to chennai on 19.5.19. It was a sleeper and i paid 1100 per head. Bus number was py 01 cs9499 and sms number sent to my number was [protected]. (U1, u2, u9, u10)

1) the sms number was switched off the whole night and even 2 hours after i got down.
2) the ac duct was open above u10 and it was creating unbearable sound. I asked the driver what to do? He said he...

I have booked a bus from chennai to cbe... I was little late. I asked operator he told me to come at correct time or else he wont pick up... I urged and reached on time... But the bus was delayed. When i ask for it they are very rude to me... Punctuality wise they are so bad... Not even tracking id is working... Disappointing... Pnr e[protected] ticket number tn6g61696535...

Dear j, please reach 20 mins before the departure time. Here are your boarding details. Travels k. P. N, dep. Time 23:45 hrs, boarding pt chidamparam main road, add jayankondam, contact [protected], please carry a valid id proof and m-ticket
Kpn boarding pass: 6012b6
Ticket #: e[protected]
Seats: l22
Vehicle #: py01-cl9199
Vehicle contact: [protected]
Boarding: jayankondam at 11:30 pm
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This is reference to trip from chennai to coonoor they not providing blanket water bottles and rest stop provide bad services can see how many patients are in buses are affected due to this worst services


During long distance traveling more then 10 hrs buses needs to provide water bottles snacks of the peaceful traveling but kpn is one of leading bus services in india i don't know y they are doing like this so make...

Sir/madam,
I booked ticket fron hosur to bhavani on 09/05/2019 at 11:30 p. M traveling start time. But bus not yet arraived (12:50 a. M). Operator side they said bus delayed it will arrive at 1:30 a. M. And they said bus delay sms sent to passenger. But still i am not getting any sms related delay. So kindly take action about this. Abhibus ticket no: [protected]
Operator pnr: e[protected]...

I booked kpn travels bus from perungalathur to trippur today.
I was dropped to vandalur and i am waiting here for more than 3 hours.
When i called to perungalathur office, they attended the call and didn't respond properly.
This not the first time, many times i have booked kpn travels.
Worst service i have ever seen.
Definitely i won't suggest others to use this kpn travels.
I even tried calling kpn...

It was a rainy day in bangalore and i was traveling with my dad who was unwell, from bangalore to rajapalayam.
Firstly the bus that picked us from shanthinagar bus stand was full of surprises and was in a terrible. Condition. I'm sure because of the rain and the very crazy delays, the bus got spoilt in the outskirts of bangalore. Not informing us and all o[censored]s waiting like chickens in a cage.. They made us change our bus to another...

Im thirunavukkarasu. M. I parceled a splendor plus bike from erode kpn parcel service to chennai tambaram on 2nd may 2019. I havent still received my bike till now. Its been 4 days.
Lr number - erd[protected]
They service properly are not giving response properly and their response are not reliable. Tambaram service man reply was harsh and not good. He waa speaking harsh to woman. Kindly lord through it....

Sir
I had booked a ticket on 28 march for trivandrum to bangalore on 1may 2019. Ticket no bd[protected]
But unfortunately i have to travel nagercovil for personal reasons

But several times contacted kpn call centre [protected]on 30march for cansalation for the same bs icoudnt able to cancel the ticket on online and they couldn't able to provide altranate solutions

Sir such money will not survive...

I have booked a ticket from hyderabad to marthandam on april 26th 2 pm. The ticket charges are 2625 rs. When bus reached tirunelveli, the bus operator stopped one srs travels bus which was on the way to trivandrum. And then he asked me to get in the srs travels bus because he was having some work at nagercoil and the bus wasn't go upto to marthandam. Then i changed the bus to srs travels and reached marthandam. But the srs operator asked...

Sir,

I came from kodaikanl to bangalore on 28th april at 6.15pm - kpn non ac bus – bus number ka51-d7793

1) i told many times please tell me when reach the bus electronic city (I told my seat number also, please tell me when bus reaches electronic city) but he did n't tell.. Finally we went kalasipalyam then i came reverse from kalasipalyam to electronic city by auto.. Paid 500 rs. I asked him"i told many...

I have booked the namakkal to chennai ticket in kpn travels.

1 hr later i got call from kpn travels branch in namakkal, they said your ticket has been cancelled then suddenly they cut the call.
Next i got message from kpn end like

To day (28/04/2019) namakkal to chennai bus cancel (Contacts number:[protected].

Then i called mentioned no they are spoke me very rudely.

Worst...

Do your staff has little bit of sense my boarding point was bommanahalli (Bangalore) in front of your office there is a brigade and ur staff is asking to jump even ladies or else walk 100 meters n come to board the bus this is how you behave and ur staff how rude he is i know even this complaint is not gonna work but one thing i[censored] loose customer its hard for u to gain again m a frequent traveller and mostly ill use kpn but this xperience...

Dear mr rajesh,

I'm right now travelling from bangalore to tirupur by your 11 pm bus.

Delayed by 90 mts.
Counter staff have no clue on bus status.
Your tracking doesn't work.
Your red t shirt bearded staff who refused to give his name told me that i can complain to anybody and that nothing will change.
He was so rude and indifferent that he says please don't travel by kpn anymore....