KPN Travels Complaints & Reviews

This is my first trip with kpn travels from chennai to bangalore. The seat i chose had lost its spring tension that when i reclined it went down flat. I could not use the recline option and had to sit upright all the 7hours of my journey. The curtains that were put up on the window panel must have been washed about three or four years back that it was so sticky and had a bad smell emanating from it. There was some electrical fault in the...

Worst experience ever
From chennai to ernakulam
Firstly, bus was delayed by 2 hours. Secondly, ac stopped working and the bus broke down. There was no response from the driver and travels for more than 2 houses the passengers on board tried contacting the travels and they refused to attend. We were waiting for the mechanic to come for nearly 4 hours. No proper response from the travels. We are really unhappy with the service....

I have already posted a complaint about the behavior of the staff when i asked them to stop the vehicle for going to toilet. Now the vehicle is already late by 2 hrs and all of a sudden the wheel is jammed and they do not have an alternative arrangement.

They are asking us to wait in the bus. The wheel issue is a consistent story that they say every time anyone can check in any others complaint about kpn travels only. br...

Hi,

I boarded the bus from chennai kpn travels at around 8 15 pm on 3/10/2018 towards ernakulam ticket id k[protected] mail id [protected]@gmail.com

I asked when will be the next stop as i had to go to toilet and the response from them was like “we will stop when we feel to stop or may be tomorrow evening “. From there the conversation was not good and they threatened me on hitting as part of the same....

Pls give me Tamil Nadu kpn parcel service head office number because of above 15 days crossed still now not received my parcel, I am conduct the parcel they said immproper solution and this parcel giving very bad feedback my parcel number is. Thanks for using KPN Speed Parcel!
LR #: BLR[protected]
To: rajendran, Gingee pls kindly do the best service and need to send this parcel mentioned address immediately if any details need...

Hi team,
We booked tickets bangalore to karur. Pick up point at madivala. They asked to come at different location which is not actual pickup point.. Due to that incorrect address we missed bus..

Later we visited to kpn travel office in madival. They assured that will reduce your ticket amount in next bus. But now they said to book tickets that to after 3hr.

Is this good way to treat the customer??br...

Oct 12, 2018 i have booked the parcel from erode to chennai wall tax road office. Once the parcel received in chennai the customer went to the office continuosly for 6 days they postpone to deliver the material due to their carelessness the parcel got damage by rat biten.. Yesterday only they deliver the parcel.. I need compensation for damaged material...

Bus started at 6 pm broke down at 12 am before madurai due to some wheel issues. Some of the co passengers tried calling kpn head office, regional office, and other offices etc... But none responded properly and no alternative was taken till now (Its 4:50 am). I have heard more about kpn buses' breakdowns but have experienced today. I am very disappointed at their service. They have wasted the passengers time and never minded it. Should take...

Worst behaviour and services from kpn that i never seen in my journey. I have booked bus at 3.30 pm but bus came to trichy at 5.30 pm and never informed us about the delay. They said bus got breakdown. Bud didnot have a door to close near to front seat. I felt unsafe. So a /c was not get cool but i adjusted. Then bus driver again stop the bus before villupuram and said it have problem wipher is not working. He asked to move to other bus which...

I just asked arrival time of trichy bounded bus to your office staff whose name is not identified but he is a fair colour person. He has first made racial comments & used slang word. Kindly suspend or remove such a rude person. I am really socked by his behaviour & attitude.
Expecting appropriate action against that staff.
Regards,
Siyaram sharan
Seat no - l28 (Hosur-trichy) ac sleeper bus....

I had booked a sleeper AC bus boarding at Hope college, coimbatore at 3:30 PM on oct 2, 2018. I waited one hour for the bus number mentioned 9901, and found that it was not for Sleeper that i had booked. And the bus left. Post this, i had called customer care who promised for a refund before 10 o clock the next day and asked me to note down the phone number. When i tried to note it down, call was hung up and later when i tried to call this...

Today 01/oct/2018 : 6: 30 am kpn bus from chennai to madurai

Worst service i ever faced in my life.. Booked bus for 6:30 am, at around 10 am bus tire punctured at tindivanam and driver checked there was another shock break broke down, waited around 2 hours to get fixed. The bus again stoped before reaching trichy and driver said bus will move further and was not sure any other bus coming to pick us. When asked may times no...

I traveled from chennai to trichy sleeper coach started at 2pm on 25th september (Bus no py 01ct 3199)
The ac was heavy and too cold inside the bus. The passengers were shivering.
When we requested the to decrease ac the drivers denied our request. They were sitting in the front near to engine. But the passengers inside were shivering with cold.
The drivers replied that they can not decrease the ac....

We are 6 people travelling from chennai to tuticorin and as usual your bus is facing problems like tyre puncture and less air and so and so... What is the use of choosing ur bus and giving compliants as u dont take care of compliants. Dont say we do as this is the third time happening and i have missed flight in chennai due to traveeling in ur bus and lost huge amount. Take care o[censored]r maintenance part to avoid accidents or close ur travels...

Dear sir, one of my friend parcelled me maalai from chennai to dharmapuri on 10.09.2018. Till now
13.09.2019 i ve not delivered my product. I ve ordered malai for vinayagar chathurthi. Today over. What's is need for parcelling an item throw our kpn. Since tuesday v r contracting to deliver the product.. They are just postponing and till now they are saying parcel is on ooty salem x y z.. I dont know wether my product is safe or not....

I have booked ticket from chennai to pollachi for the date of 11/09/2018 (09:45pm) in non a/c sleeper bus. The bus came one hour late to perungulathur and it is already three hours late and bus still dint reach pollachi. The bus slow even where the routes are free. I have really a bad experience with kpn travels and all my plans have been spoiled and the purpose i came to pollachi has not been done due to your late drop. I will never again...

I traveled from bangalore to hyderabad on 24 th. Bus delayed for 2hrs. No proper response from employees. Irresponsible and no proper response and attitude towards passengers. Provided blankets for few and not for others. Thought diwakar is worst travels but that 100 times better than kpn.in future if i supposed to travel with kpn then i will cancel my schedule but won’t travel with these guys....

Hi, now we are traveling from tirunelveli to chennai our bus number is cg-9199. All the screen cloth smells very very badly and only half of screen only available..co-driver was somking regularly and the smell also coming inside which is very suffocating we are not even breath properly...

Hope you will wash the screen and u will advise uvr driver to stop smoking will driving......

Bus got cancelled.. Changed the bus and bording time. Bus delayed for 2hrs. No proper response from employees. Irresponsible # and no proper language and attitude towards passengers. Their response was like “i[censored] want wait or otherwise cancel the trip” this what the response received from an employee in guindy office. Inbetween fuel fill up again in salem its an another delay. Entire plan got spoiled because of this delay....

Our staff went to chennai on the 19 aug 2018 by your bus from kodaikanal to chennai on a full sleeper bus.
The bus stopped almost at all places to pick up parcels and reached dindigul only at 11.30 p. M.
The bus reached peruganthulur only at 07.30 a. M.
The arrival time on the ticket is showing as 05.45 a. M. Finally the bus reached komedanbadu bus terminus at 09.30 a. M.
Why cant you convert this bus into...