KPN Travels Complaints & Reviews

Worst customer service that i ever seen!! Am travelling in kpn bus now from chennai Near koyambedu to palakkad!! Am working in private bank as an asst manager in private bank!! The driver is scolding me and treating me as if that i traveling in free of cost!! He stopped a vehicle in one point and i told him that i want to go for a toilet pls give me 2 mins!! He is scolding me like anything!! I would have not mind if he rejects that politely!!...

This is A.Robert
As i was travellin from bangalore to rameshwaram and the bus got breakdown in some village, as they accepted to refund the money but still i have not received the money.
Pls find the below bus details

Boarding Pass: 5EF02C
Ticket #: L[protected]
Seats: 15W
Vehicle #: KA41-A6999
....

Dear sir,
I booked my ticket in online to your travels against on 28.01.19 to journey from Puducherry to Valliyur Ticket No: A[protected] at 10.10 Pm, but your pondycherry agent as inform me at after 8.30 P.M on the same date, your travels as cancelled the trip. iam also try to call your customer care so many times, but no responsible,
Kindly refund my ticket cost and return to my account...

I booked 2 tickets (Seat nos 3 and 4) from bangalore to trichy for travel on 15-jan-2019 with mobile number[protected] and email [protected]@gmail.com. An amount of rs 1512 was deducted from my account using netbanking. But after the money deduction the site never returned back with success response and the ticket was not booked.
I have repeated the booking later with the mobile number[protected] and email [protected]@gmail.com and...

I traveled from bangalore to pollachi and back to bangalore in kpn travels on 28 dec 2018 & 01 jan 2019. The bus was 3 hours delayed and the staff at the pollachi office was way too rude with all customers asking them to travel 60 km away from the specified stop to take their bus. The customer service was also not supportive. This is high time that kpn travels should cease their services and go home instead of charging the passengers hefty...

I am murali anandh i had my journey on 29 dec 2018 from ooty to chennai starting at 6.30 pm from ooty in ac sleeper, my seat number is l3 and l4, i thought after mettupalayam they will switch on the ac but we noticed ac is not working properly after five hours it started working for one and half hours and the bus became break down close to 1 am. The driver after some time get us the spare bus, a semi sleeper and he told at salem you will...

Dear concern
As we booked tickets for 7 nos from nagercoil to bangalore today at 8 am due to the medical issues couldn't travel. And for the same we called to ur local office in nagercoil branches they are not responding properly as we regularly travel through kpn travel for any occasion but we request to utmost consdier and help in refund process asap possible
Booking id
Thanks for booking your bus via ixigo! (Booking...

I travelled from bangalore to coimbatore on 24 dec 2018. Ticket number tmdk81183828, pnr number l[protected]. Kpn multi axle a/c sleeper. Boarding point madivala. Dropping point gandhipuram. The staff is extremely extremely unprofessional and rude. I felt unsafe travelling in the bus because the staff were behaving like complete hooligans. Also, the bus was in a terrible terrible condition, it was like a gas chamber. Seat altitude was extremely...

I nivetha shine, age 19 yrs a student of sdnbvc, chromepet, reserved a ticket to travel to trivandrum from chennai (Boarding potheri) by kpn on 24.12.2018. Ticket no. L[protected], seat l26, vehicle no. Py01-ce9949. The boarding point srm university (Potheri) and boarding time 7.40pm later changed to 8.25pm but passed potheri at apoximately 9.40pm.
This bus which was to stop at potheri, where i had been waiting from 8pm and the contact...

On 23rd december 2018, i have travelled from trichy to bangalore, the actual time is 10.15 pm but the departure time is 11.10 pm then after reaching to hosur they changed the bus... What is this, it shows irresponsibly...
Today onwards i will not book kpn and top on that no cleaning... Collecting such huge amount but zero service.
I will not recommend any one......

We booked bus tickets & travelled from pollachi to chennai on 16/12/18 in kpn travels.
Bus started at 9pm at pollachi, without attender/helper/alternate driver.
So we are uncomfortable as no one available to help us.

At ulunthoorpet kpn depo, bus stopped more than 20 mins (Already stopped 2 times each 15-20 mins. One time for rest room use & another time for fill fuel).

When we reach perungalathur,...

19 dec 2018, devakottai to bangalore bus though online booking confirmed for multiaxle bus for a female passenger (Who was sick) sleeper bus was provided till trichy and then again bus changed and upper berth provided. No concern for lady passengers and they keep shifting buses and the seat nos. Very unprofessional and not at all recommended for female passengers...

These kpn travel busses are never on time... They basically don't understand the meaning of punctuality.. No proper office where the passengers could wait for the busses to come. No toilet and water facilities. They mention they have bus tracking devices but mostly fail to track the busses and had to wait for the bus. The bus was delayed around 2 hours!!!...

I took the kpn bus to coimbatore last month. The bus windows handle was broken. It was difficult to open and close the windows. When i took the bus back to chennai, the bus driver was very rude. I asked him when we will reach salem? He said it will take a long time. I asked if he could stop in a petrol station or hotel for washroom. He harshly responded no washroom till salem. If you want u can go in the open. That was very insulting and...

Bus likely to start by 10pm. Now already it is 10.20pm. One kpn representative says it is headlight problem. Other says it is belt problem. Still they are yet to solve the problem. We really do not know whether bus will go or not. Since this is the last bus, there is no further chance for us to get any other alternatives. This is very horrible. Kpn has lost it's credibility. And we have done a blunder mistake by booking the tickets in kpn....

I was travelling from chennai to tirunelveli. Boarding point is porur tollgate. Whrn i tracked a bus through redbus the bus was shown at maduravoyal but it came to porur tollgate that time itself it seems. The driver called me and scolded me like that is the only kpn bs that came through porur tollgate so i should have ask that bus. I am not sure that was the bus because tracker shows the bus was at maduravoyal and the bus number also wrong...

Dear sir,
I have booked my ticket in train ac 2 tier from salem to trivandrum on 25th nov' 18. I was not able to catch the train since i have undergone spine surgery, i was not able to walk fast to reach my reserved compartment. After with lot of struggle i missed that train and i thought of going by bus. I checked online there was 3 seats available so i went to kpn salem office, newbusstand. While i checked there was only one seat...

I have booked a ticket from chennai to salem on 23.11.18. We were dropped in kondalampatty and a pick up vehicle were arranged till kpn office at new bus stand. But the driver dropped near atc dippo, new bus stand around night 12 o clock. As a sigle lady i requested him to drop me near kpn office. But he refused. At that time it was not an advisable one to walk through a road where lights are very less. This is not the first time they are...

Sir,

Yesterday[protected] from madurai to chennai ac sleeper at 10:00pm

But the bus came late for half an hour, but there is no proper information.

So the passenger enquired with jamaludhin ([protected])

He didn't respond properly and used very cheap language to the valuable customer

The way of talking is very rude and un professional

He treated the...

I am travelling from erode to bangalore. It is a ac sleeper bus. However there is no ac and it is really suffocating. There is no plug point to charge the mobile phone.

It is wrose than the government transport. Dono why they wanted to charge extremely high if they are not providing any basic amenities.

Wrost and will never take kpn in future....