Lakme Complaints & Reviews

I have already raised the issue and have not received any response. I raised this issue over call and email.

You are cheating customers by showing fake prices for selling your product.

I have been promised a savings of 2108 if I purchase your product costing ₹.1300 for ₹.114 but the product supplied costs ₹.150.00 only.

The fraud is still continued by your company and my complaint has neither...

Dear sir/madam,

I have been a client at lakme salon, prahladnagar, ahmedabad for over 9 yrs. What disturbs me utter unprofessionalism of staff at this place. Booking an appointment any hour/day of the week means minimum 45 min waiting. No one bothers about punctuality. Ms kunal who does my facial left me unattended on the table celebrating her birthday. Ms kajal/kunal were arguing regarding who should attend on another occasion....

I am ankita srivastava and i had taken an eminence facila treatment worths inr 4350/- from lakme salon, malviya nagar, jaipur, on 25/3/2019. During the end of the treatment i happened to check the products used and realised to my utter dissappointment that the products read "use before oct 2018". For a brand like lakme to engage in such fradulous acts is a metter o[censored]tter shame. Whether this was deliberate or an act of sheer negligence i'm...

I took service from franchise of lakme salon located at mira road (Mumbai).
I took bridal package as it was my wedding on feb 9.
I took the services from the salon for my hair, face, body, hands n legs.
Their waxing left a mark on my face on feb 5th and it is still there. I did all the remedies they suggested. It spoiled my wedding look and it is still not gone.
They are not even ready to refund my money for the...

Bought a new black eyeliner which was sealed at the time of purchase. It was purchased from a cosmetic shop in sarakki, bangalore.
On opening, the product was empty completely. There wasn't enough product for a single application also. The brush was almost dry and there was barely anything in the container.
Unexpected from a reputed brand like lakme....

I visited lakme salon, cantt kanpur infront of pandit upvan, i opt a package for bridal makeup of cost 23, 000 but i found the makeup was not upto the mark, there was bad patch on makeup near my chin, i requested many times to the staff to finish makeup and clear that patch, but they were ignoring. There were multiple staff present but nobody was taking this seriously. I spent 23, 000 rupees on makeup and what i got on my marriage day. It...

Hello,
My name is nadeem siddiqui reside in banda district up.
I purchase lakme face cream in november 2018, 9to5 from shopname javed bangles store which is located in rehmani market chowk bazaar banda which is pirated/ duplicate product in actual price 550rs.
So pls take strong action this illegal issue related to public health and to maintain the degnity of lakme brand.
For further query call me [protected].br...

On 5th march i took few services in lakme salon newtown. One of them was the white tea pedicure. And that was the worst decision of my life to do my pedicure from lakme. Still i am unable to walk properly, unable to put pressure in the bottom of my foot. While the person doing my pedicure, he did the exfoliation and treated the calluses so roughly, that one part of the bottom of my foot is paining & have burning sensation. When i complained...

Dear team,

I am one of the regular customer of lakme salon, i am taking service from lakeme salon seasons's mall, magarpatta, hadapsar, pune-411028.

I am sorry to say that your salon is cheating people, i am taking service from varsha, customer is visiting salon for relaxation but your executive is continuously pushing for upsale and selling packages during that period.

On last visit i was there...

I went to the lakme salon in chennai (Alwarpet) on 24th feb 2019 for a simple threading. I was first told to wait for 10-15 mins by front desk as all the staff was busy. I specifically asked for my person who is a north eastern as my skin is sensitive. One of the staff members ‘lakshmi’ told me that we can’t take your service as all the staff is busy till evening. She was rude as hell and indirectly told me to go somewhere else. Their...

This complaint is against lakme sindhi society, mumbai.
When i called to make the booking i was misinformed about price of my service by a particular executive at lakme. And later when i raised the issue at the bill counter, the manager on desk didn't bother to even look up and answer my query. She was busy running a personal errand. And when i repeated my greviance she asked another lady to handle my issue.
This lady at the...

Lakme salon marathahalli above ktm showroom... Too bad in servicing... Waited more than half an hour and later agreed for servcing... Half way serviced and asked me to come tomorrow since one of the servicing person got late to home by 6.30... Worst servcing seen in entire lakme salon. As i regular customer of lakme felt so bad with bad half way servcing and wasted my time....

The lakme salon at sector 9, vashi, insisted tat i pay additionally for a service which is actually included in the services i got done. I told them that i have never been charged for the service as it is included (No other parlor, not even other lakme salons charge for it). However, the receptionist did not agree and insisted i pay. I asked her to call the main office and confirm, which she did not. She said that, i don't know about other...

Very bad product. All fake. Its mentioned smudge proof n all is not true. Its doesn't lasts long. It smudges. Neither its deep black. Very poor quality, didnt expected from lakme. I will share my experience on social media also. U guys sell so expensive products. I paid 475 for this useless product. Pls refund me my amount. I don't want this. I m not satisfied with the product. I bought this product from asha store in mode town delhi....

Recently there has been a change in the lip love lipbalm stick... I would like you to stop producing those new lipbalms (Only the lipbalm) and please return to the previous style of the lipbalm (Lipbalm with a core of white moisturizer).
Reason is that the new one does not keep the lips soft for a long time but the previous lakme lip love lipbalms did keep the lips soft for a longer period.
So please consider my request 🙏🙏🙏...

The lakme eyeconic kajal bought doesn't contain kajal even the package was packed before it was opened... And we got total 3 lakme eyeconic kajal which was found as the same... It was really disappointing... It is only happening with the lakmé eyeconic kajal and not with any kajal of other brands... Kindly respond to my complaint and is a request to take any action....

Hi, i went for a facial in lakme salon, near wipro, in electronic city phase 1, highly unstaisfied with their service. The person by name kushi, who did my facial was in a hurry to finish my service and attend the next customer. She dint even bother to get my eyebrows done and to remove my hair band and swipe the excess cream in my face. Felt completely not worth for the money spent there....

I had order lakme serum in last month. I had use this product for 7days product is really good after 7days all the serum gets finished. Its gets finished then i ordered neautrogena serum and product quantity is 30ml.
I scrap lakme bottle and i open this bottle packaging and i found the major gap.
I thing i become fool after using rhis product.
I search on google the quantity of 30ml. Also i compair lakme with neautrogena...

We are extremely disappointed in the kind of services we were provided yesterday (2nd feb'19). It is sad that the customers are made to pay as much when your franchise even does not have the basic products that one would require, even when it appointment was pre-booked and the details of the kind of make up and hairstyling required was made available to your staff. We were constantly asked to give directions to the beauticians which says...

I went to lakme cg road ahmedabad for anti hair fall spa
They give me first sitting which includes various steps such as washing
Massage, steam etc
And asked me to continue for 8 sittings and made me to pay for 8 sittings
However on 4th sitting which happened on 31st jan 2019
They told me that massage has been excluded from spa steps u wont be getting cream procedure massage and steam step
br...