Lakme Complaints & Reviews

I have a bridal+1 appointment for the 15th august at the lakmé beauty parlour outlet at ballygunge circulr road, kolkata, west bengal.
At the time of booking, the reception told me that a trial would be provided to the bride at any time. Today when i tried to set up the trial appointment, the lady who received my call on this number:[protected] and identified herself as the centre manager told me that no such records of my appointments...

This is realy a different color as shown in d pictures n quality is realy bad. Faulty advertisements how a big cmpany can do such faults it is xtremely light shade as shwn in pictures i didnt like atal. No one could see this diference of shade in ur company bfr puting wrong pictures dis is cheating. Wastage of money buying ur prodcts now a days. Please starts appointing sensible employees qho can see this difference between shades...

I had gone for hair smoothening at lakme salon . After 2 days its almost same as before.. There is no effect of smoothening left on my hair and when i ask them to take a look at my hair they are not giving proper response. Even after paying so much i did not get the service as per my expectations. I think you should just close your salon in govindpuri Gwalior because there are much better options available there then lakme... Feeling like...

I went to Lakme salon Ananya. My requirement was hair straighting. They told me ceretin smoothning would be good for you, you would get best result. So I spend 7999.

After the wash I noticed my lower portion of hair become damage and my hair is not straight.

So I complained the matter. They called me and aked me to visit the salon again.

I visited, and they told me, I have to cut my hair or...

Dear Sir/Madam,

I had bought ""LAKME, Perfect Radiance-Intense Whitening Compact-SPF 23", 8g pack in white container, FOR its relevance and excellance in spite of having two more compacts.
During a trip recently, On ONE-USE only, the compact CRACKED compietely into SMALL PIECES, A costly compact is now USELESS for me without ANY APPLICATION to FACE.

I want to EXCHANGE it with a correct piece....

I want to register a complaint regarding my recent visit to Lakme, Kalamboli Mumbai. I visited salon for hair straightening which was costing me approx. 6k, the consultant there told me to go for straight gloss therapy(which was expensive one), since I wanted poker straight hair I asked them to go for hair straightening only but they convinced me to go for 'straight Gloss therapy' by saying that it will give same poker straight hair plus...

Yesterday i got my hair coloured i.e on 11 july 2018 for rs 5000 in nagpur where the guy suggested me the colour over which i choosed and i trust him that it will be more visible as my focus was on highlights.. now after spending this much big amount i am trying to find Out the colour in my hair which is not visible at all . I want my money back or i want change as per my instruction....

I have been using Lakme for years and used services in Mumbai, Delhi Andheri and Hyderabad but Never had such impolite/ unprofessional experience that faced at Kasturi Nagar, Bangalore branch.

While selling a package the staff is polite and friendly. But once you have paid, they are least bothered about the service quality. I paid for a Arpan oil waxing package 4+1 and got a lesser amount service (flavoured one)as the staff...

Varanasi ardali market branch services are not upto mark at all. I went there one year before when it was just opened for an haircut. He cut atleat 10 cm length of my hair from ends and made it too short and told me if i'll come next time, he will shorten my hair more. It took me one year to get some growth, i went there today, some other person was there for cut. I recommended my friend too to go there for haircut. Both o[censored]s were not satisfied...

I am pooja rana, i went to lakme salon of pathankot on 26/04/2018 for my hair straightening. After my hair straightening done, i found that my hair looks rough from lower side. Moreover, i found that my hair has some bends. The whole process was carried out by newly appointed untrained staff. When i visited them to clarify that why my hair looks even rough and bended after hair straightening, they gave me some fake justifications. Then i...

I spent 4000 rs in lakme salon nehru nagar bhilai for permanenthair straightening. Hair supposed to be straight for 8 months but my hair became freezy and curly just after 3 days when i complained about it they are offering me 4-5 free spa as i lives in rajnandgaon which is 45 kms away from bhilai its not possible for me to go 4-5 times for taking spa to make my so called permanent straight hair straight again and again
As my hair...

They always emphasize on taking more services and the expensive ones. If you go for one or two services they won't provide their service properly and give excuse because you have chosen cheap service this thing won't work then just tell me why do you even have low prices options if only expensive ones are going to work. This time i just hated the service given by lakme salon. Pathetic service in aliganj, lucknow lakme salon....

I have been decided service for threading and other nominal services for five times in a lakme salon. Despite making me wait, they later said that they cannot do the needful and that i should come back later. Repeating the same excuse every time. I really doubt if lakme would retain their customers in this fashion as me being a regular lakme customer would never opt to choose the salon again....

I have purchased this product b5 plum local lipstick, however when i opened the packet it was totally broken. This is unacceptable. When we are purchasing a product by spending money we expect to get a defect free product. Please let me know what should be my next course of action. I cant use the product and is a total waste of my hard earned money.
I would request you all to look into this matter with urgency....

Dear lakme
This morning i got a call from the number ‭+[protected]‬ saying that he is calling on behalf of lakme fashion week and i have won products of lakme, manish malhotra saree and other branded stuff. When i asked why is the company doing this, the reply was that it is company promotion and for this i will have to asnwer some questions. Starting with the kind of cosmetics and other products i use, he switched other hightly...

Pls mention manufacture date and rate of the product especially in (Eyelinear bottle), while we are buying in a online also it will be use. At the same we went to shop also it is usefull. We can't able to check manufacture date and rate.
Only we can able see upto 30months the product can be use (Those things are only mentioned).
Eye means we want to give more important than other things kn, so only we are buying lakme products...

I did my hair rebonding from lakme saloon
In kerala just doing it within a week my hair started falling.. Tremendous hairfall after that it's as if i am gonna bald. It's shedding tremendously. Three days after hair rebonding my hair started shedding. Everywhere it's my hair on the floor. Do something... How can i get my hair back... Or please suggest some remedy... Remedy should be genuine. After paying money the only use was hairfall......

Hi aptech/lakme academy team,

The way lakme academy thane franchisee owner (Mr. Santosh) is spoiling the brand name of lakme and aptech, surely this is going to bring a lot of disrepute for you.

I am listing out the issues at thane centre of lakme academy. Even after so many serious integrity issues and behavioral complaints against makeup trainer mr. Prashant sundriyal the franchisee owner has not taken any...

Purchased lakme pink plush 9 to 5 weightless mousse lip and cheek color from www. Jabong.com (Order id [protected]). The quality of the product is very bad as compared to the one which i used earlier. This is one of the expensive nonreturnable items which i know before ordering but i ordered it only because i used the same product earlier and never expected that i will receive bad material inside it (Dry smelling bad, waxy viscosity not...

I had gone for hair straightening at lakme salon blegaum.. After 2 months its d same as before.. There is no effect if straightening left on my hair and when i ask them to take a look at my hair they are not responding and giving proper response. Even after paying so much i did not get the service as per my expectations. I think you should just close your salon in belgaum because there are much better options available there then lakme......