Lakme Complaints & Reviews

I took cystine treatment from this saloon since they insisted for the same. They advise me that the treatment is good for my hair but the hair got worse. Actually the hairfall increased and hair become freeze and dull like never before this was clearly side effect of their treatment. So i visited to salon but the response was unsatisfactory they simply blemed my hair. And i didn't offer any help. We had gone there with great hopes seeing...

The complaint is regarding the employee who works in the lakme salon goregoan mg road branch. Her name is pooja. The behavior of the person is very disappointing. My mother felt very insulted the way she was treated at the salon. This shows how not so professional they are with their behavior. I really request a strict action to be taken against her. The reason of this complaint is my mother had a very little lice problem and the lady who...

Dear Sir/Madam,
I wish to register a complaint with Lakme for a poor quality of the product which I bought from Shoppers Stop at Ambiance Mall Gurgaon on 17 Jan 19.
I am Jaimina Patel, Cabin Crew working with Indigo and regularly use Leame product. On 17 Jan 18, I bought Lakme black eyeliner from Shoppers Stop in Ambiance Mall Vasant Kunj in Delhi. Copy of Bill is attached. As soon as I came home and opened to use it, the...

Recently i bought the lakme peach milk, moisturizer from market, since 2011 i am using only lakme moisturizer, but i never felt any problem with this product but this time i am feeling boring sensation, when i m using this moisturizer. The same problem is felt my family member too. More over this time it is more thin liquid than before like water, m totally dissatisfied. I think if this problem is not resolved, i have to discontinue this...

Respected sir/madam,
I purchased lakme absolute mascara from the lakme outlet in my city. I was told that it is smudge proof and waterproof believing on your company people i purchased that however it was quite expensive. But when i used it, it was not at all as per their words it is not waterproof. I being regular lakme customer am very disappointed the company is fooling their regular customers. I will take very strict action against...

Extremely disappointed by the results of the facial. It is just not expected of such an old and reputed company to befool their customers with sub standard products, and that too when they are so expensive. Nivea cream would have been many times better!! I see many complaints on the site. Do Co. really take it seriously and do something about it. I request the company for return of my money spent on the facial (₹1550.00)....

I got this treatment done from lakme salon, tilakwadi, belgaum. Karnataka.
On 2nd of december. The stylist convinced me and promised that this treatment would stay for 4 months. I spent 7000 inr on it.
And within 15 days of the treatment my hair were back to the way it was before the treatment ie wavy and frizzy.. Since than i have been trying to contact them regarding the issue. And have not seen any introduction from their...

Hi,
Today i went for hair smoothening in happy hrs in lakme akshaynagar, dlf newtown, bangalore but they didn't give me happy hrs discount which was up to 20% for silver members. They doesn't know how the lakme app works & not accepting to give discount & they just want to give complementary service instead of discount. I want my refund as per 20% discount. I paid 7000 so as per 20% discount it shud be rs 5600 only....

Costumer Name - Niyati Ambavi Ajmera

Salon Visited - Lakme Salon, Shop No. 3, Shiv Kutir, Opposite Hotel Amigo, VS Marg, Shivaji Park,

Mumbai, Maharashtra 400028

Complaint- Permanent damage to my hair after undergoing straight therapy

I, the customer had done a ‘straight therapy’ treatment as suggested to be the best suited for my hair with Miss. Sailee, a staff at the Lakme...

Each time i sharpen the pencil, the blackpoint keeps breaking off. I have discovered that the black "lead" or whatever substance it is, is not one whole ebtire piece but is in broken poieces in the first place. So it keeps getting chipped off and breaking till the entire pencil is whittled to a useless stump! This is out and out cheating the public. This has been my repeated experience - not once but each time i have used this pencil which...

Dear sir,
I take service from lakme salon nadiad and totally dissatisfied with the service provide by the salon at nadiad. I took sommthing apply on my hair before one month. According to them sommthing will remain at least six months however
Within one month my hair become freezy and regular curly. It seem very disappointed with brand lakme salon at nadiad. I want company to give me service for what it said or take nessasary...

I had taken root touch up, hairfall control and hair spa package at lakme salon – sector 28, vashi-koparkhairane main road, navi mumbai (Franchise - mk beauty)

However, salon has closed down and i am following up for my refund (Approx 30k) since aug '18. However till date money has not been refunded to me despite continuous follow ups.

Requested to resolve this issue on priority....

One of the worst chocolate facial experience in lakme gwalior. The staff is completely untrained and does all the wrong things in facial right from wrong procedures to poor services. She just applied cream and hardly messaged and removed. Worst trained staff and uncooperative team. Will never recommend lakme salon to anyone after this. Just 10days trained girls taking care of beauty department.
Highly shameful for the brand and disappointement...

I had a very bad experience with lakme vikas nagar, the staff and the management was very rude and they simply believe in extracting
Hi money at the cost of your hair and skin.

I visited lakme a week back for nutri smooth and a guy by the name ram used incorrect proportions of chemicals and burnt my hair and gave me an explanation that i did hair smoothening before so second time it becomes dry (Burnt) which is wrong...

I called on lakme salon helpline number[protected]. And had words with a receptionist on 12-Dec around 4:30 pm about available offer and discount and I told her book an appointment for today evening I will reach there with in 1 hr. When I reached the salon "2B, ground floor, Sewa Corporate park, next to central mall, Mehrauli-Gurgaon Road, Gurugram, Haryana 122001" she told me that, Mam I was not confirmed that you asked for appointment....

Hi registered to lakme academy to get the makeup course done for my mother. First they said they will provide the proper course but after providing fee to them they didn't provide proper course. My mother wanted to get the process course done and they charged us for that too... But they were not giving any professional courses. Started telling very basic thing and when we did complaint about that there was no one to listen. I came there with...

Hi team,

Last sunday i. E. On 2nd december i visited lakme salon bellandur branch, i had gone there for global hair colouring (Wine red) unfortunately the person who was giving the service didn't colour my hair full she did only half of my hair even though i kept telling that i need it full she started denying and making excuses that it won't look good or my hair is not virgin and so many stupid excuse. Also while she was...

I am not happy with the product.. It's been a long time i have been using this mousse but this time i ordered it from nykaa and when i applied it sometimes i get pimples and i thought that it is normal.. But when i apply it in a function my skin gets dark, it's not giving the result which i used to get it earlier.. The quality is very bad.. I need the money back or replacement..
Name :tanya kaur
Phone :[protected]
Address:22/81,...

Yesterday i brought a lakme lipstick and they have given me a fake lipstick beause smell is diffrent andi was buying first time i was not knowing but after cming home seeing it it looks fake
Shop address is
Ladies choice meera marg, haldwani phoneno.[protected] (Haldwani district nainital uttarakhand)
Pllzz do check the shop as they are providing fake as my 500 amount is wasted beause of this fake product...

The product says 29 grams for rs 500. The tube is filled half with air. It was packed purchased from great india palace mall noida. You are just fooling the customers. Not worth for money. Give product worth value to the money. Just big packet and big tube. Give product not cover. I will not buy nor will recommend. how much big complaint you want. just a strategy not to resolve....