LatestOne.com Complaints & Reviews

The customer return form doesn't submit only ends up at invalid information no matter how correct u are customer support Numbers never pick up this site delivers below standard product and is a complete scam product are of very poor quality the guarantee return policy is completely false it is taking advantage of the consumers and completely exploiting them please resolve this issue as fast as possible

20.05.2016 was the date when I paid Rs.799/-by internet banking to purchase a wireless headphone. I was informed that the transaction number was[protected] and it was successful.
But since that day niether I have got any information nor any mail regarding my order.
When I paid an amount in advance, I naturally become intitled to know about the development of my purchased goods but I am sorry to inform you that even the order number of the purchased good is not available with me.
My bank statement shows the transfer as- Transfer to INB Paired Online Technologie, Ref no-[protected]G0CACWPE3 on 20.05.2016.
Please look in the matter and inform me about whats' going on on your side. If the order can not be supplied please return the money back to my account at an earliest. This all is causing me to suffer through mental agony & pain.

Hi

This is complaint about the smartwatch which was sent under order number SO1930222, is not a smart watch as the name depicts it is just a watch. Smart watch which was purchased doesn't works for callling purpose without the bluetooth and I also don't have any mobile device with blue tooth facility so its of no use to me. please collect the product from my door step or else let me know how to return the product back to latestone.com. please refund the money back to my SBI acct#[protected], CIF#[protected] Branch code:12930

Dear sir
I was already return product and i also send my bank account details but refund is not credited in my account so pls debit refund in my account when i was called in custmer care but he/she was not given proper answer he or she say your refund is credited in 7 to 8 working days now 18 days was passed yet refund was not credited so pls credited rs.1299 into my account.

I have send the item order i'd so1612009 by return pick up on dated 25/03/16 & send the details of courier but return of amount rs 2999/not comes in my a/c till now. Please give resolution for my refund at the earliest.
The item has been picked up by the delhivery courier (Dated 25/03/2016) and the pickup receipt no. Is
[protected]/palred (So1612009). So i want you to refund my money rs.2999/back to my account as early as possible. �

Details of payment done by me for the above order are as under by paytm
Img_20160520_143657. Jpg (61.1 kb)

I had ordered 3d glass few days back and returned the same due to some technical problems. I received the tracking id provided by your esteemed company vide no.[protected].

I called your customer care executive (S) several times to provide the tracking id provided by your company but the customer care executive (S) don't receive my call. What shall i do in that case and how can i provide the tracking id to the customer care executive (S).

Please give a remedy or give me advice.

Mahadev roy, siliguri
E-mail :- [protected]@gmail.com

Order No.- SO1861357
Order Date - 05/02/2016
Tax Invoice No.- POT-1298867
Invoice Date =- 05/02/2016
Buyer :
Tirthankar Biswas
Vill+P.O+P.S.- Karimpur Thana Road Nadia
Mob.- [protected]
e-mail.- tirthankar.[protected]@gmail.com
Complain :
Portable wireless bluetooth speaker (Black) not working.
Power switch not working. charging point is working. no sound
How to return this goods?

I ordered a android tv stick my order id is so1938250 on 18/05/2016

1) i m not able to create a new ticket of
My complain on their complain page
2) no response of my emails.
3) no replacement of the item
4) no refund of the product
Nd the company does not response to any email i sent on there email adress
There phone no[protected] is fake no one responses coz, it, s recoreded ivr plz look into the materr

Dear sir/madam

My name vineet kain from shahdara delhi india
I have purchased a wireless bluetooth earphone item no[protected]. And order no so1872542. Location hvr14s4b01. But its not connect with any mobile phones. Tried to many time. Pls replace bluetooth earphone. I requested to you.. Pls relacment of earphone.

Thanks
Vineet kain
From shadara delhi

Recently i purchased my mobile back cover case. They send damage piece and different color that seems to worst color. When i raise a request refund policy time period 3 days over so we won't take it back. But in the return policy terms it is 15 days. They are not allowing to take return back. Their return policy is depending on the amount only not on the quality basis. Worst service.

Please be careful while purchasing products on latestone.com

Hi,

I had bought Bluetooth smart watch from LatestOne on 21/03/2016, as I was dissatisfied by the product I raised a request for pick up and refund. Pick up of item was done, however till date I did not receive any refund for same.

I called and mailed LatestOne team multiple times at first they said that the account details provided were itself wrong. Later even after rectification, I did not receive my money. I have mails from them in which they have assured me for refund to be received. However more than stipulated time has passed but I did not receive any refund. Again today on calling them, they said that payment has not been initiated yet - One of the biggest shock. Who is suppose to initiate the payment? Customer itself?

I won't let this go unless I get my money back. Infact LastestOne needs to be charged for harassing customers like this. All they are doing is hoarding customers money. I suspect their actions and will definitely highlight this.

Regards,
Poonam Kadge

Hi Admin,
Two complains on 2 different orders on same product.

1. i have ordered ptron android pc box and paid through my credit card but after few days when i havent received any updates on shipping i raised a ticket no#785256 in reply i got a ph call from customer care saying that i need to share my cc transaction details as in there database payment is showing that it has been paid through paytm. Thus i shared the details but no reply. Order no# SO1883406. Need refund.

2. In the same customer call i was advice to book a new order through COD. I ordered the ptron box order no is SO1918493. When i recevied the ptron courier i was surprised to see that the box has been kept in some other camcoder box and box also seems to be a second hand box. No user manual and also it is unable to power on aswell. Totally frustrated by the service of thus latestone.com site. Wants to return and want to refund for both.

I had ordered for Bluetooth Smart Watch on[protected] with COD of Rs 1499.
Order No - SO1764297
When received the product, it was not sealed packed. The box was open.
I had requested for return and refund on 14-04-16. The product was collected on 16-04-16 from my end. I had given the bank details on 23/04/2016 but did not get any response till 10 days.
I had again mailed to the company regarding no step was taken for the refund but even then there was no response. After 12 days i got a reply from the company saying that the refund will be given within 8-9 days. its been 22 days since i had shared the bank details with the company but yet no step has been taken for the refund.

Please take some strict actions against the company.

Thank You

Order no id-so1888827 date 7/5/2016 hai invoice no pot -1315220
Aapne advertisement me wrist me dail hours aur second ki dono show kiya huwa diya hai lekin aapke product me sirf hours ki ke hi hai second number or marks nahi show karti hai. Watch ki battery proper charg nahi hoti hai aur sirf 3 or 4 hours watch power rahti hai fir switch off ho jata hai. Aapne watch ke sath battery charger nahi diya. Aapka very bad hai isliye aap isko wapas le jaye. Aur mera money wapas kare.


.

I have tried calling their customer support on new on but there is no response!
I received my order today and when I opened it I found the case had many scratches all over it's back and it was broken from the lower end.

Why do you advertise so much when you can't even deliver!

I want an exchange or a refund!

P. S. They haven't even mentioned customer mail id on their site.

And their contact us page always shows an error!

Recentaly i purchased ptron tronite bluetooth smartwatch sport wristwatch for sony smartphones bronze..
But i am not happy about this hadset feature, actually i purchase whatsapp purpose, but still i can't use that one, even internet browsing so much slow, even i can't open single page. Even i have 3g data. After that i not able to brows proper way...
O plz i ma so much troubling take the smartphones bronze..
Plz can you suggestion how can i used whatsapp, and internet browsing

Guys,

This website is fraud selling fake products. Thought they promise refund etc...
But once paid they you can forget your money. They never respond to your emails, their
Cust service phone number is fake and is always busy. Pls try calling this number[protected]
And you will understand. I am one of the victims of this website my order id so1872550, written several emails
For the faulty product and tried calling/emails numerous times but no response.
Pls dont buy from this website... Fake fake fake.

Gajraj singh
Ph# [protected]

Sir I am order xiaomi mi4i but delivered Samsung headset and Samsung headset problems voice mistake and my problem not solive company not response my problem not solive i am campline consumer curt and police and latest one .com company is fake company sir my request my problem solved nhi to apki company ko bhut big problems ho jagi jaldi se mene request bhut kar li an karvai karuga

I bought one PTron Droid PC Smart TV Box online from Latest One on March 23rd 2016. After Recieving the box on 25th March when I started the Device, it got freeze after the first screen, ie Box was defective. Return process was initiated on that very day and the process was completed in next 4-5 days.

http://support1.latestone.com/upload/tickets.php?id=66200

On April 4th 2016 latest one confirmed me that the refund had been processed from their end but didnt saw the amt in my CC aven after 10 working day.

when I took the case they asked me share the bank details. for refund.

That too was done .. but no refund.

as of yesterday ie 7th May they had send me a mail asking me to call them .. their IVR nos are always busy.
It seems this online company is a fraud.
Will I ever get mu money back

Today i accept a order of a i phone 6 plus cover but i need the i phone 6 cover.. So its not suitable for my fone thats why i want my money back..
My name is subham das
And phone number [protected]