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LazyPay Complaints & Reviews

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Updated: Jul 12, 2025
Complaints 511
Resolved
44
Unresolved
467
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LazyPay reviews & complaints page 17

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M
Maria Bridgit Dsouza
Sep 4, 2021
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Flipkart had cancelled the order and informed that the refund amount of Rs. 1100 will be refunded to UPI by 2nd September 2021 end of day. On 4th September I got the confirmation message from the seller that the refund is successful. Why is it not showing in the transaction and amount not reflected. Kindly do the needful. Contact details [protected]. Maria Bridgit Dsouza.
LazyPay customer support has been notified about the posted complaint.
Hi,

Apologise for inconvenience. Can you please email us the details to [protected]@lazypay.in and we will investigate the issue.
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    S
    sharanappu
    Aug 25, 2021
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    Address: , Empresa Building, Office No. 102, First Floor, Second Road, Khar West, Mumbai – 400052.

    Lazy ay calls me 100 times a day and tel me to clear my dues, i also stated them that wavie off my over charged interest i will clear paying the emi on time, they never agreed and telling me to settle all the amount together in this pandemic situtation
    LazyPay customer support has been notified about the posted complaint.
    Hi,

    That needs to be investigated as we do waive off charges in case if the due is pending for week or two max. Can you please email the details to [protected]@lazypay.in so we can check.
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      R
      Raja1086
      Aug 24, 2021
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      Hi my name is rajasekhar Reddy I want deactivate Lazypay account many times I had send mails to Lazypay but there is no response please take action against
      LazyPay customer support has been notified about the posted complaint.
      Hi,

      We apologise for inconvenience. Can you please provide the ticket id to check the status. It could be it has been cancelled. Can you try to pay merchant using lazypay. If it is cancelled you will not be able to pay.
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        R
        ramarokie
        Aug 23, 2021
        Resolved
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        Resolved

        Address: Brodipet 2/11, 5-21-167/A

        Transaction id: LPTX[protected]
        THE transaction is still pending from 16 january 2021 upto now no response from your team this is embarassing to use lazypay please do support ASAP
        +1 photos
        Aug 27, 2021
        Complaint marked as Resolved 
        Good
        LazyPay customer support has been notified about the posted complaint.
        Hi,

        Apologise for inconvenience.

        We have escalated your issue to our support and will update you in 3 to 4 working days.
        Hi,

        Note the issue is resolved and amount is updated.
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          K
          KOUSHIKI SEN
          Aug 19, 2021
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          Address: India

          I have been trying to make the payment for lazypay but they are not accepting the payment. Then I am being charged a late fee.
          LazyPay customer support has been notified about the posted complaint.
          Hi,

          Apologise for inconvenience. Can you please email us the details to [protected]@lazypay.in so that we can check and address.
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            V
            vinod dodeja
            Aug 19, 2021
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            I have done one transaction at Reliance Smart Point & Amount was debited to the Lazypay Account, However the reliance team denied that they have not received the payment & they denied to give the groceries purchased.
            I have immediately logged a complaint & received a delayed response from lazypay Team without any proper resolution.
            Please highlight the same to the company
            LazyPay customer support has been notified about the posted complaint.
            Hi,

            We apoloigise for inconvenience. Can you please email the details to [protected]@lazypay.in for escalating it further. We're unable to check the record as we do not have details. Hence advise to email.
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              S
              Somu2805
              Aug 17, 2021
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              Address: 5th Floor, The Quest, Technopolis Knowledge Park, Mahakali Caves Rd, Hanuman Nagar, Andheri East, Mumbai, Maharashtra 400093

              I had done a payment of Rs 8691 to lazy pay on 9th June 2021 but they are denying that any such payment have been done. I have shown them the bank statement as well as the banks mail . in spite of this they are denying the same. Now the lazy is charging rs 150 from me every 15 days without any reason.
              LazyPay customer support has been notified about the posted complaint.
              Hi,

              Kindly note we have not received any payment for said amount and has been informed by the recon team. Hence you are advise to contact bank for refund update.
              I have mailed you the mail confirmation by the bank that the payment has been done in ur account but u never replied to that mail . ticket number. 09489849
              LazyPay's reply, Aug 19, 2021
              Hi,

              Note we have already reverted on 09489849 on 21st July and have asked to contact bank as no funds received.
              Somu2805's [Complaint's author] reply, Aug 25, 2021
              why complaint been shown as resolved inspite of showing a mail sent my bank to lazypay is there any other way to launch a complaint against them?
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                A
                Aniket 007
                Aug 14, 2021
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                I had made transaction of 3000 but they are showing i had to pay 3700 how is it possible i calculated but my transaction is of 3000 and i will not pay more money or otherwise i will not pay any money so please correct it or i will not pay money and i will not use your aap further
                LazyPay customer support has been notified about the posted complaint.
                Hi,

                Kindly accept our apology for inconvenience.

                Can you please email us the details to [protected]@lazypay.in to investigate.
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                  S
                  Sharon Rose G
                  Aug 12, 2021
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                  Address: Lingarajapuram, Bangalore

                  I have been receiving this notification and calls from lazypay
                  Kindly refrain from calling me unnecessary. I have not used lazypay for any transaction

                  Urgent Payment Reminder
                  [protected]
                  Dear Customer - Your late fee has started to accumulate. You are 5 days past your due date and have been charged a late fee of Rs. 94.40 so far. Your total outstanding is now Rs. 374.40. Pay NOW using https://pmny.in/FI6WoVHtAs7m or on the LazyPay App - https://zw8t9.app.goo.gl/QjHt Plz ignore if already paid.
                  LazyPay customer support has been notified about the posted complaint.
                  Hi,

                  We apologise for inconvenience. Can you please email us the details to [protected]@lazypay.in to investigate.
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                    A
                    Anirudh Sanketh
                    Jul 29, 2021
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                    Address: #53 Janani Devarakere extn ISRO Layout Bangalore

                    I ordered from Zomato once but the same amount is debited twice
                    LazyPay customer support has been notified about the posted complaint.
                    Hi,

                    Apologise for inconvenience.

                    You are requested to provide the payment details on [protected]@lazypay.in to investigate as there are multiple transactions processed. It will help to escalate if require.
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                      UshaMuthusamy
                      Jul 28, 2021
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                      I have made a transaction of RS 39995 on 16/01/2021 with transaction ID LPTX[protected] which was pending. It's been 7 months even after multiple mails to customer care and no response and issue still persist.
                      +1 photos
                      LazyPay customer support has been notified about the posted complaint.
                      Hi,

                      Apologise for inconvenience.

                      Note your limit was blocked as the payment fail however the amount has been released and you can check the same in app.
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                        M
                        Manish Polidas
                        Jul 28, 2021
                        Resolved
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                        Resolved

                        I had paid bill using lazypay but It shows transcation pending.The amount has been deducted from my lazypay balance.Transaction id:TXN[protected].Please refund the amount into my account balance.please refer this issue as soon as possible.
                        +1 photos
                        Jul 29, 2021
                        Complaint marked as Resolved 
                        LazyPay customer support has been notified about the posted complaint.
                        Hi,

                        Note the amount is reinstated as the transaction is unsuccessful. Advise to check the app for clarification.
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                          K
                          Krishnachandar
                          Jul 23, 2021
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                          My transaction of 9995 is in pending status transaction ID is TXN[protected]. No reply from the customer support mail service so far after multiple mails.
                          +1 photos
                          LazyPay customer support has been notified about the posted complaint.
                          Hi,

                          Kindly note as per record is unsuccessful and no amount debited. In case any issue please revert.
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                            S
                            Sairam9030
                            Jul 19, 2021
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                            I got notified that couple o[censored]nauthorised transactions happened on my account using Zomato which I didn't made. I have all the proofs for the same.
                            LazyPay customer support has been notified about the posted complaint.
                            Hi,

                            You are requested to file an FIR and email the copy to [protected]@lazypay.in and our support will investigate.
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                              V
                              Venkat Peddinti
                              from Hyderabad, Telangana
                              Jul 18, 2021
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                              Address: SRI SAI BALAJI PARK AVENUE RAJARAJESWARI NAGAR COLONY KONDAPUR NEAR RATNADEEP STORES FLAT NO 102 PLOT NO 35 500084 HIGH TENISON WIRE ROAD

                              Please update my MOBILE NUMBER WITH PAN NUMBER BOFPP3130Q
                              PLEASE UPDATE MY PAN NUMBER BOFPP3130Q WITH
                              MOBILE [protected]
                              Unable to get 1 lakh loan

                              REGARDS
                              PEDDINTI VENKATA BALASUBRAMANIAM
                              LazyPay customer support has been notified about the posted complaint.
                              Hi,

                              Please note the details cannot be updated as per policy. In case any change you will be notified.
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                                A
                                Aditya Das 1221
                                Jul 11, 2021
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                                I had not authorized the payment for the sony liv app but it has been processed i already had membership o[censored]sers in another email id but the transaction was processed without my knowledge. i tried to cancel the transaction in both lazy pay and sony liv app but to vain and no body from lazypay even contacted me for the same but i received a call today and i have reported the same.

                                I have sent mail @ [protected]@lazypay.in but no action taken rather they told me your payment is made Bcoz of auto pay when I have not signed any ecs or anything of that sort also the rbi norms doesn't allow upi based auto pay option. Now they started calling and harrasing me so I recorded all the communications and made the payment.

                                Above all they don't have responding contact info other than the mail id..

                                I am planning to formally escalate the issue with RBI, Banking Ombudsmen and Consumer department.

                                Regards

                                Aditya Prasad Das
                                LazyPay customer support has been notified about the posted complaint.
                                Hi,

                                We apologise for inconvenience and would request to provide ticket id to investigate.
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                                  V
                                  venkatesh
                                  Jul 6, 2021
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                                  Hathway gave me an offer for 471/- plan and within 10 days the Lazypay is raising a bill for 471/-. I dont have clear reason how they can raise this against the Assured plan value and billing cycle till 23rd July, and i accepted for the same...
                                  LazyPay customer support has been notified about the posted complaint.
                                  Hi,

                                  You would have paid the bill to hathway via lazypay hence you would have received the due. You are requested to contact merchant for refund if paid twice.
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                                    Y
                                    yezzu chandrasekhar
                                    Jul 6, 2021
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                                    Resolved

                                    Website: lazypay.in

                                    Dear LazyPay Customer, your payment of Rs. 733.00 for txn TXN[protected] on Zomato was successful. Pay by 18th July, 2021 using https://pmny.in/MIoOQZ9Jj7NJ. But I haven't confirmed any order in my phone. So kindly take action against the stealer.
                                    Jul 6, 2021
                                    Complaint marked as Resolved 
                                    I am taking back my complaint, I found the reason why the money got deducted
                                    LazyPay customer support has been notified about the posted complaint.
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                                      sathish addagudi
                                      from Adoni, Andhra Pradesh
                                      Jul 5, 2021
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                                      My Son 7 years old placed the order in Zomato and that order was instant executed without any confirmation message.

                                      I just annoyed after cancel the order. First of all I don't have any lazy pay account.

                                      I didn't even know about this
                                      LazyPay customer support has been notified about the posted complaint.
                                      Hi,

                                      We understand your concern however if you haven't consumed the service you are requested to contact merchant for refund. Also note that OTP is sent for initial transaction. However if transacting from same device OTP is not sent.
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                                        Abrar Dastan
                                        Jul 4, 2021
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                                        Hello sir please solve the problem of my payment method is deducted from account and my account is blocked by you and and late charges also deducted and please solve the problem fast and please reply sir
                                        LazyPay customer support has been notified about the posted complaint.
                                        Hi,

                                        Apologise for inconvenience and would like to request to email to [protected]@lazypay.in to investigate.
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