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LazyPay Complaints & Reviews

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Updated: Jul 12, 2025
Complaints 511
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44
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LazyPay reviews & complaints page 13

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U
Uruj Alam
from Delhi, Delhi
Jan 19, 2022
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As Automatically create account in lazypay i want delete permanently this account
LazyPay customer support has been notified about the posted complaint.
Hi,

You are requested to contact [protected]@lazypay.in for closing the account as we require email for the same.
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    A
    Alok Ràáz
    Jan 18, 2022
    Resolved
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    Resolved

    Address: Dinkar chowk

    Transaction failed at the merchant end and refund not credited to the lazypay account merchant said that talk to your card or bank..I tried to contact lazypay by mail, twitter but no response from any of them...please look into this matter ..and refund my money in lazy pay account
    ...More than 7 days gone but refund not received...in lazypay account...very bad service from lazypay...my email id :- [protected]@gmail.com
    Transaction ID :- TXN[protected]
    +1 photos
    Jan 18, 2022
    Complaint marked as Resolved 
    No steps taken by the company please take action
    LazyPay customer support has been notified about the posted complaint.
    Jan 18, 2022
    Updated by Alok Ràáz
    Please reply as soon as possible
    Same issue for me. They ask for payment when the same was not successful. Cheats.
    Hey, We have raised your concern with our team and please be rest assured the refund will be updated in your LazyPay account shortly.
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      A
      Abhijay james
      from Jaipur, Rajasthan
      Jan 18, 2022
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      My number is [protected]. I am not able to login since morning today . Whenever I receive otp and type it it shows incorrect otp .pls solve it as soon as possible as today is the last day to clear my dues .
      +1 photos
      LazyPay customer support has been notified about the posted complaint.
      Hi,

      You are requested to email to [protected]@lazypay.in and our support will check the same.
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        R
        raedmajeed786
        Jan 18, 2022
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        HI
        BOOKING ID: IXITR[protected]

        Refund initiated by merchant buy not yet received in my lazypay wallet.
        LazyPay customer support has been notified about the posted complaint.
        Hi,

        Please email the details to [protected]@lazypay.in and our support will investigate
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          M
          Manjula Arvind
          Jan 18, 2022
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          Hello,

          I have got 1828 bill amount which is due today.I have made payment of 1714.92 on[protected].how come you are asking me to pay 1828.????

          Please find screenshot attached.sort it out..

          Else I need to approach consumer court.

          Revert me asap.
          +1 photos
          LazyPay customer support has been notified about the posted complaint.
          Jan 18, 2022
          Updated by Manjula Arvind
          Hello,

          I have got 1828 bill amount which is due today.I have made payment of 1714.92 on[protected].how come you are asking me to pay 1828.????

          Please find screenshot attached.sort it out..

          Else I need to approach consumer court.

          Revert me asap.

          Hi,

          You are requested to email the details to [protected]@lazypay.in and our support will investigate
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            Y
            ychsastry
            from Kovvur, Andhra Pradesh
            Jan 18, 2022
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            I have hathway broadband account with I am not using since 2020 March as I moved to my hometown and I informed them the same multiple time till 30th Dec 2021, as their executives call me to recharge my account. On 30th Dec 2021, one person called me from [protected] saying that he is from Hathway and when I asked him to terminate my account he said he will terminate my service if I can help him with OTP that I received on my mobile. I was unaware that he is registering me for Lazypay. From the Lazypay executives are calling me every 1 hour . I spoke to one person Alok yesterday and he said he is going to stop making calls for me. Still Lazypay is calling me repeatedly. Here, Lazypay and Hathway are in an agreement to collect money from customers by utilizing customers emails and phone numbers without customers consent. They are hiring such fradulant people and making consumers fools.
            I would like you to help me in ensuring that my mobile number is deleted from both the companies records. Please let me know if you need any more information.
            LazyPay customer support has been notified about the posted complaint.
            Hi,

            You are requested to email the details to [protected]@lazypay.in so we can investigate
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              C
              Chittaranjan09
              Jan 18, 2022
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              Address: Bangalore
              Website: Airtel

              I have done a transaction with ref no TXN[protected] for Rs 2003 on dt. 11.01.2022 to Airtel Gurgaon, the transaction status is showing successful but the order hasn't confirmed so I contacted with Airtel with above ref no they told me that the order hasn't confirmed so you can contact with Lazypay for refund. I have contacted with Lazypay but they are not responding.
              Regards Chittaranjan
              +1 photos
              LazyPay customer support has been notified about the posted complaint.
              Hi,

              Please note as per record transaction is successful and amount has been remitted to merchant. Please help us with the merchant confirmation i[censored]nsuccessful on email to [protected]@lazypay.in
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                K
                Kanikaissar
                from Pune, Maharashtra
                Jan 18, 2022
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                I have used 486rs. On 6 Jan 2022. That's the only payment I have used in the whole month of January but Lazy pay has charged me 1243rs which I have to repay my bill on the last day which is 18th Jan 2022. Or please call on [protected].
                +1 photos
                LazyPay customer support has been notified about the posted complaint.
                Hi,

                Please help us with the details on email to [protected]@lazypay.in and will investigate
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                  C
                  Chittaranjan09
                  Jan 18, 2022
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                  Address: Bangalore

                  I have done a transaction with ref no TXN[protected] for Rs 573.39 on dt. 01.12.2020 to Jio Mart, the transaction was failed but amount has debited from Lazypay account, I have contacted many times with Jio Mart and Lazypay, Jio Mart is telling transaction failed so you can contact with your bank, Lazypay is telling transaction has successful transferred to merchant so you talk with the merchant. I don't understand what to do. It's already more than 45 days I have not received my refund.
                  Regards
                  Chittaranjan
                  +2 photos
                  LazyPay customer support has been notified about the posted complaint.
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                    M
                    Meera Bosmia
                    Jan 18, 2022
                    Resolved
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                    Resolved

                    U already paid the amount through lazypay then why I am getting notification
                    Jan 18, 2022
                    Complaint marked as Resolved 
                    I already paid the amount using the same app then why I am getting notification for payment is due
                    LazyPay customer support has been notified about the posted complaint.
                    What help full nothing is helpful
                    Hi,

                    You are requested to email to [protected]@lazypay.in and our support will investigate
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                      R
                      Reshma patekar
                      Jan 17, 2022
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                      Address: 7/121/2301, Tagor nagar, vikhroli East

                      Sir my lazypay card disabled in petrol pump what's problem
                      LazyPay customer support has been notified about the posted complaint.
                      Hi,

                      You are requested to email to [protected]@lazypay.in so we can help you with the details.
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                        H
                        hlbs1990
                        from Mumbai, Maharashtra
                        Jan 17, 2022
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                        Address: ASHOK RESTAURANT MALAD WEST NEAR RAILWAY STATION

                        Resterday i had made a payment of 576 rs to ashok restaurent in malad west, but neither restaurent has received the payment nor i have received the refund till now.

                        Pl look into it and do the needfull.

                        For any queries feel free to contact on below no.
                        [protected].
                        +1 photos
                        LazyPay customer support has been notified about the posted complaint.
                        Hi,

                        Please note as per record transaction is successful and advise to contact merchant and request for email confirmation to escalate
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                          S
                          Skhb
                          from Bengaluru, Karnataka
                          Jan 17, 2022
                          Jun 27, 2023
                          This thread was updated on Jun 27, 2023
                          Resolved
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                          Resolved

                          I want to Permanently delete my account

                          Have a lazypay account
                          The service is they giving it's really Lazy ver clearing my due it's gone failed but money deducted and from refund it's too hard come for it no number contact them only lot's mail to send them very lazypay response
                          and i have sent mails to lazypay for deleting the account and remove the documents.but they are only deactivating the account and telling me to sent mail if you want to reactivate the account.still...
                          +1 photos
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                          T
                          thkhan
                          from Garhwa, Jharkhand
                          Jan 16, 2022
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                          Website: Lazypay.in

                          I have complained many times about the failed transaction but no response from the LAZYPAY team. Kindly process my request ASAP. My bill generated and due date is very short.

                          My LAZYPAY account id: [protected]
                          LazyPay customer support has been notified about the posted complaint.
                          Hi,

                          You are requested to check the spam folder for the revert and if not received please help with the ticket id
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                            V
                            Vishwajit Nimhan
                            Jan 16, 2022
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                            Address: Pune

                            I want to clear my current PAN Number details from Lazypay's database, as I entered it wrong once accidentally but now I can't change it as the PAN Details area is greyed out and is not editable anymore! This is keeping me from completing my kyc and receiving more benefits from Lazypay.
                            LazyPay customer support has been notified about the posted complaint.
                            Hi,

                            Please email to [protected]@lazypay.in with the pan card copy so we can help you with the same.
                            Hi,

                            Please email the details to [protected]@lazypay.in and our support will investigate
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                              S
                              Sumt144211
                              from New delhi, Delhi
                              Jan 15, 2022
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                              Lazypay pay Xpress cash not disbursed to my account

                              I got an offer to apply for xpress cash from lazypay app for rs 50, 000 . I added all the details and the loan was approved, i have digitally signed the agreement and submitted and it say the money will be credited to your account and is on the way from last 2 days, it's not been credited.

                              On help and support it says it will be credited immediately to your account but i there is no option to see anything, i even wrote emails...
                              +2 photos
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                              R
                              Rapolu priya
                              from Hyderabad, Andhra Pradesh
                              Jan 14, 2022
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                              Lazypay is an easy way to use but I want to delete my account from your databases.actually i have raised and mailed since last month but no reply .i have taken loan and repaid the money to Lazypay so now plz I just want to delete my account from your databases.plz resolve this issue as soon possible plz
                              LazyPay customer support has been notified about the posted complaint.
                              Hi,

                              Please email the issue to [protected]@lazypay.in so we can help to close it
                              Rapolu priya's [Complaint's author] reply, Jan 24, 2022
                              Actually it I have mailed this issue 2 months back but no reply
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                                S
                                staramine
                                Jan 13, 2022
                                Resolved
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                                Resolved

                                Hi Lazypay, i tried to contact you by your mail but it was all in vein, i made a payment using your wallet to Mobikwik but that payment failed, and amount got refunded but it is still not showing in your app, kindly work into it. My due date is coming soon and i don’t want to pay for the amount that I didn’t spend. Kindly look into this matter and have a better response team.
                                +1 photos
                                Jan 13, 2022
                                Complaint marked as Resolved 
                                I mailed to it’s grievance support and it get resolved
                                LazyPay customer support has been notified about the posted complaint.
                                Hi,

                                Please help us with the merchant refund confirmation to investigate on [protected]@lazypay.in
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                                  S
                                  Suro92
                                  from MUMBAI, Maharashtra
                                  Jan 13, 2022
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                                  Hi. I cannot access my account i not able to login to my account. Whenever i try logging in the OTP come and says that it is incorrect or wrong OTP. It auto detect the OTP still the same problem is coming. What is the issue? My number is [protected]. Please solve it as soon as possible. Thankyou.
                                  +1 photos
                                  LazyPay customer support has been notified about the posted complaint.
                                  Hi,

                                  Please help us with the screen recording to [protected]@lazypay.in so we can investigate the issue
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                                    A
                                    artisawant
                                    from Mumbai, Maharashtra
                                    Jan 12, 2022
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                                    I haven't received my refund of Rs. 2080.80 . The merchant already refunded my amount as on date 04.01.22 . I have written emails also on lazypay mail id even after more than 8 days I haven't received any reply. Please do the needful at earliest.
                                    +1 photos
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