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LazyPay Complaints & Reviews

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Updated: Jan 7, 2026
Complaints 516
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44
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LazyPay reviews & complaints page 13

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N
navendu singh
Jan 27, 2022
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The lazypay physical card has been ordered accidentally. I want to cancel the order and withdraw my request. Kindly cancel my order and stop it's delivery.
I am finding no option to stop the same in the app.

Regards,
Navendu
[protected]
LazyPay customer support has been notified about the posted complaint.
Hi,

You are requested to email the details to [protected]@lazypay.in and our support will investigate
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    A
    Amoluarun
    Jan 26, 2022
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    After Completing KYC They are Not providing Card This is Totally Fraud . is this new way to complete KYC with customers ?????
    LazyPay customer support has been notified about the posted complaint.
    Hi,

    We would like to look into this and see what we can do to help. Appreciate if you can email us to [protected]@lazypay.in with the concern and we will address you
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      K
      KARAN channa
      from Delhi, Delhi
      Jan 25, 2022
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      I want my lazypay account permanent close and delete my kyc details
      And close
      Please reply fast ⏩⏩⏩⏩⏩
      LazyPay customer support has been notified about the posted complaint.
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        S
        Samathana Prabu I
        Jan 25, 2022
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        I have transacted Bajaj fineserv app using lazypay card. The transaction was failed but money got deducted from my account. The transaction date was 28 December 2021. The transaction vale is rs 934. The refund amount was not credited to my account. I have contacted regards this with Bajaj fineserv app. They have informed us that the have not received any amount for this transaction and the amount still in your bank side and inform to contact bank regarding this. Kindly check this issue and refund the amount. They too lazy to solve the issue. I have done a lot of emails to the team no updates
        Order id - TXN[protected]
        Dot- 28 dec 2021 4:39 pm
        LazyPay customer support has been notified about the posted complaint.
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          V
          Vashishta Akula
          from Hyderabad, Telangana
          Jan 24, 2022
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          Address: Maharashtra
          Website: lazypay.in

          I paid the complete amount along with late fee charges and still i can see that the loan account is still active in my cibil. I contacted LazyPay customer care and there is no response from there end. Its been more than 2 months, I need them change the status of my loan account to close.
          LazyPay customer support has been notified about the posted complaint.
          Hi,

          Can you please help us with the ticket id to investigate the issue
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            E
            Ekshin Sandeep
            Jan 24, 2022
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            Address: Bangalore

            As dated on 09/01/2022, I have tried booking a ticket with abhibus. As the payment is done successfully but i havent received any booking confirmation. And its been many days ive been waiting for some from lazypay end to assist me. I have spoke with abhibus support, they informed me that the payment is not received.
            LazyPay customer support has been notified about the posted complaint.
            Hi,

            Please help us with details on [protected]@lazypay.in and our support will investigate
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              B
              bhavana podapati
              Jan 24, 2022
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              I have been charged Rs.425, (which is Rs. 566 now because of late charges) by lazy pay on behalf of hathway which I did not approve btw. Customer care from lazypay have been calling me daily thrice a day asking to pay the bill and I have been constantly telling them that I did not approve the transaction. It might be a small amount but I'm not going to pay it if I did not approve, that should be obvious enough. But no one seems to understand this and keeps on pestering with calls.
              LazyPay customer support has been notified about the posted complaint.
              Hi,

              You are requested to email the details to [protected]@lazypay.in to investigate and if you did please help with ticket id
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                S
                Sandip180
                Jan 23, 2022
                Resolved
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                Resolved

                Address: LazyPay Private Limited Jai Villa Dev Shakti CHS Ltd, 6 Tilak Road, Santacruz West, Mumbai – 400 054

                Registered ID [protected]
                I Have generated Card on 14th January. Last 4 digit of the card is 4387.Due to Some technical problem I am unable to see card On App. So I am requesting you please Dispatch PHYSICAL CARD to my Registered address.
                Jan 24, 2022
                Complaint marked as Resolved 
                received card today
                LazyPay customer support has been notified about the posted complaint.
                My lazy pay card not activated in app showing some error showing
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                  V
                  Vasu Bangari
                  Jan 23, 2022
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                  Dear Sir/mam

                  I have got a call from your employee Roshni and she is harassing me for the payment .. when I asked her full name she cut the call…
                  She was literally giving me warnings which is not acceptable by me..
                  [protected] This is her number and I want you to snatch her employment because she don’t deserve to be at her position.
                  LazyPay customer support has been notified about the posted complaint.
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                    K
                    Jan 21, 2022
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                    They started calling me for payment of some transaction on 12 jab of amount 159 through confirm ticket. I have spoken to confirm ticket customer care, no such transactions took place from lazypay. Now they started harrasing me for payment and late fees of amount 212. Amount is less so I ignored for sometime. Now the frequency is increased and they shout on calls. No such bills and invoice was produced to me till date for this. Need to raise a dispute urgently
                    LazyPay customer support has been notified about the posted complaint.
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                      C
                      Chandankareer
                      from Amritsar, Punjab
                      Jan 21, 2022
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                      Refund not received which is initiated by Flipkart on 17 jan 2022 but not credit in lazypay account reference number 74766512019202112142686
                      LazyPay customer support has been notified about the posted complaint.
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                        T
                        TRAKON TECH
                        Jan 20, 2022
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                        Address: dinkar chowk

                        I use lazypay card on paytm on 12 jan and payment failed on paytm..and amount deducted from my lazypay account but not received the refund yet more than 8 days gone not reversed money in my lazypay account...merchant initiate refund but lazypay not providing my refund...I tried to contact lazypay teams through mail and twitter many times but no one reply to my mail..please look into this matter and refund my money.
                        Transaction id:-TXN[protected]
                        Date of Transaction:- 12/01/2022
                        LazyPay customer support has been notified about the posted complaint.
                        Hi,

                        This is definitely not the experience we want you to have. We'd like to understand the issue and help you with it. Please provide ticket id number to address the issue
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                          G
                          Gourav Suthar
                          Jan 20, 2022
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                          Address: mumbai

                          I made a transaction using lazy card on 14th january 2022 with transaction id 010032265501140546390000043327400000000000...but it was showing successfull at lazypay but not at merchant's account!
                          kindly help me with this as i still didnt received my refund
                          LazyPay customer support has been notified about the posted complaint.
                          Hi,

                          Please email the details to [protected]@lazypay.in and we can address the same as we require registered details for the same.
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                            U
                            Uruj Alam
                            from Delhi, Delhi
                            Jan 19, 2022
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                            As Automatically create account in lazypay i want delete permanently this account
                            LazyPay customer support has been notified about the posted complaint.
                            Hi,

                            You are requested to contact [protected]@lazypay.in for closing the account as we require email for the same.
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                              A
                              Alok Ràáz
                              Jan 18, 2022
                              Resolved
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                              Resolved

                              Address: Dinkar chowk

                              Transaction failed at the merchant end and refund not credited to the lazypay account merchant said that talk to your card or bank..I tried to contact lazypay by mail, twitter but no response from any of them...please look into this matter ..and refund my money in lazy pay account
                              ...More than 7 days gone but refund not received...in lazypay account...very bad service from lazypay...my email id :- [protected]@gmail.com
                              Transaction ID :- TXN[protected]
                              Jan 18, 2022
                              Complaint marked as Resolved 
                              No steps taken by the company please take action
                              LazyPay customer support has been notified about the posted complaint.
                              Jan 18, 2022
                              Updated by Alok Ràáz
                              Please reply as soon as possible
                              Same issue for me. They ask for payment when the same was not successful. Cheats.
                              Hey, We have raised your concern with our team and please be rest assured the refund will be updated in your LazyPay account shortly.
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                                A
                                Abhijay james
                                from Jaipur, Rajasthan
                                Jan 18, 2022
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                                My number is [protected]. I am not able to login since morning today . Whenever I receive otp and type it it shows incorrect otp .pls solve it as soon as possible as today is the last day to clear my dues .
                                LazyPay customer support has been notified about the posted complaint.
                                Hi,

                                You are requested to email to [protected]@lazypay.in and our support will check the same.
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                                  R
                                  raedmajeed786
                                  Jan 18, 2022
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                                  HI
                                  BOOKING ID: IXITR[protected]

                                  Refund initiated by merchant buy not yet received in my lazypay wallet.
                                  LazyPay customer support has been notified about the posted complaint.
                                  Hi,

                                  Please email the details to [protected]@lazypay.in and our support will investigate
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                                    M
                                    Manjula Arvind
                                    Jan 18, 2022
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                                    Hello,

                                    I have got 1828 bill amount which is due today.I have made payment of 1714.92 on[protected].how come you are asking me to pay 1828.????

                                    Please find screenshot attached.sort it out..

                                    Else I need to approach consumer court.

                                    Revert me asap.
                                    LazyPay customer support has been notified about the posted complaint.
                                    Jan 18, 2022
                                    Updated by Manjula Arvind
                                    Hello,

                                    I have got 1828 bill amount which is due today.I have made payment of 1714.92 on[protected].how come you are asking me to pay 1828.????

                                    Please find screenshot attached.sort it out..

                                    Else I need to approach consumer court.

                                    Revert me asap.

                                    Hi,

                                    You are requested to email the details to [protected]@lazypay.in and our support will investigate
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                                      Y
                                      ychsastry
                                      from Kovvur, Andhra Pradesh
                                      Jan 18, 2022
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                                      I have hathway broadband account with I am not using since 2020 March as I moved to my hometown and I informed them the same multiple time till 30th Dec 2021, as their executives call me to recharge my account. On 30th Dec 2021, one person called me from [protected] saying that he is from Hathway and when I asked him to terminate my account he said he will terminate my service if I can help him with OTP that I received on my mobile. I was unaware that he is registering me for Lazypay. From the Lazypay executives are calling me every 1 hour . I spoke to one person Alok yesterday and he said he is going to stop making calls for me. Still Lazypay is calling me repeatedly. Here, Lazypay and Hathway are in an agreement to collect money from customers by utilizing customers emails and phone numbers without customers consent. They are hiring such fradulant people and making consumers fools.
                                      I would like you to help me in ensuring that my mobile number is deleted from both the companies records. Please let me know if you need any more information.
                                      LazyPay customer support has been notified about the posted complaint.
                                      Hi,

                                      You are requested to email the details to [protected]@lazypay.in so we can investigate
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                                        C
                                        Chittaranjan09
                                        Jan 18, 2022
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                                        Address: Bangalore
                                        Website: Airtel

                                        I have done a transaction with ref no TXN[protected] for Rs 2003 on dt. 11.01.2022 to Airtel Gurgaon, the transaction status is showing successful but the order hasn't confirmed so I contacted with Airtel with above ref no they told me that the order hasn't confirmed so you can contact with Lazypay for refund. I have contacted with Lazypay but they are not responding.
                                        Regards Chittaranjan
                                        LazyPay customer support has been notified about the posted complaint.
                                        Hi,

                                        Please note as per record transaction is successful and amount has been remitted to merchant. Please help us with the merchant confirmation i[censored]nsuccessful on email to [protected]@lazypay.in
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