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LazyPay Complaints & Reviews

lazypay.in
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Updated: Jan 7, 2026
Complaints 516
Resolved
44
Unresolved
472
Bad 😕 It seems that LazyPay has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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LazyPay reviews & complaints page 11

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V
Venkatesh Rediyar
Feb 5, 2022
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Address: Puducherry 605102

I had made payment on mobikwik on 28/01/2022 for Rs.4995/- the transaction was successful on lazypay account and it's still showing, not received on mobikwik. After contacting mobikwik costumer support they told the transaction was unsuccessful and refunded to your account. Till date i had not received refund on lazypay, and unable to connect with lazypay .. i had sent many mail's no responses received till date 05/02/2011
LazyPay customer support has been notified about the posted complaint.
Feb 17, 2022
Updated by Venkatesh Rediyar Till date i had nit received my refund,
Feb 17, 2022
Updated by Venkatesh Rediyar Also no response from costumer support. Inspite that, the recovery agency was calling for repayment and i had also repayed my previous outstanding.. when will i get my refund amount of Rs4995/-

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Hi!

We would d like to look into this and see what we can do to help. Appreciate if you can email us to [protected]@lazypay.in with the concern and we will address you
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    S
    Shalini Sheelan
    Feb 5, 2022
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    I have already paid payment for the courier sent from dunzo on 21st jan 2022. Kindly find attachment below and same has been shared on lazypay whatsApp business account. But, still your team calling to do payment again an again. Why should i pat without any service opting. Kindly check the below attachments an update your records and inform your team to irritating me.
    LazyPay customer support has been notified about the posted complaint.
    Feb 19, 2022
    Updated by Shalini Sheelan     Still i receive calls from lazypay to make payment.
    View replies
    Kindly find attachment of payment o
    Done to dunzo
    Reply
    Hi,

    We apologise for the unpleasant experience you had with us. Appreciate if you can email us to [protected]@lazypay.in with the concern and we will address you
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      A
      Afzal.kkk
      from Mumbai, Maharashtra
      Feb 5, 2022
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      I have never did any registration with lazypay but on[protected] I got msg from lazypay transaction of rs 1500 success at payu this was a fraud transaction happen by lazypay team without sharing any otp this company is fraud there is many person got this type transaction msg after 15days lazypay sending msgs and call for recovery
      LazyPay customer support has been notified about the posted complaint.
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      Hi,

      Note if you haven't processed transaction please send an FIR to [protected]@lazypay.in to investigate
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        S
        Sherly Victor
        Feb 5, 2022
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        Address: #1170, 1st floor, 2nd cross, Opposite Bharat Petroleum Bunk, New Thippasandra

        I have paid all my transactions, however my account still shows an overdue amount with a late fee. Please check this immediately since it impacts my credit score.
        LazyPay customer support has been notified about the posted complaint.
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        Hi!

        We would like to look into this and see what we can do to help. Appreciate if you can email us to [protected]@lazypay.in with the concern and we will address you
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          D
          Dinesh Kumar Yandrapalli
          Feb 5, 2022
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          Sir 9 months ago my kyc was verified but still now I didn't receive any update from loan
          LazyPay customer support has been notified about the posted complaint.
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          Hi,

          You are requested to email to [protected]@lazypay.in to investigate
          Reply
          Hi,

          We understand your concern however note we consider few factors to allot service. It checks credit history, existing debts, loan inquiries, permanent and current location etc. Please note once you are eligible will notify on app. Apologise for inconvenience.
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            B
            Bhavesh Aggarwal
            from Kandla, Gujarat
            Feb 5, 2022
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            Transaction failed at the merchant end and refund not credited to the lazypay account merchant said that talk to your card...
            LazyPay customer support has been notified about the posted complaint.
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            Hi,

            We apologise for the unpleasant experience you had with us. Appreciate if you can email us to [protected]@lazypay.in with the concern and we will address you
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              S
              Sanniku
              from Sahibganj, Jharkhand
              Feb 5, 2022
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              Address: Railway colony bhw sahibganj, Railway colony bhw s, Railway colony bhw sahibganj, Railway colony bhw sahibganj, Railway colony bhw sahibganj, Railway

              Help me sir
              LazyPay customer support has been notified about the posted complaint.
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                S
                Sanniku
                from Sahibganj, Jharkhand
                Feb 5, 2022
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                Address: Railways colonybhw

                Help me
                LazyPay customer support has been notified about the posted complaint.
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                  P
                  padre12
                  Feb 5, 2022
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                  Address: Nanded Maharashtra

                  Hello sir
                  Transition failed but amount not refund in lazy pay card.
                  I have Transition for, 511.5, 511.5, 511.5, 511.5. All above are not refund in lazy card.

                  Its very worst service not satisfied.
                  Fast refund in lazy pay card.
                  Attached screen shot of Transition
                  LazyPay customer support has been notified about the posted complaint.
                  View replies
                  Hi,

                  Please email the details to [protected]@lazypay.in as we are unable to trace any details
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                    A
                    Amit Kansra
                    from Hisar, Haryana
                    Feb 5, 2022
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                    Recently Dated on 1 Feb 2022 a transaction to Punjab State Power Cor 950Rs Transaction ID is "TXN[protected]" but unfortunately when I did this transaction at that time transaction is aborted by merchant but my amount is deducted from lazy pay account 950Rs till now my payment is not refunded by lazy pay. Please look at this matter and refund my money as soon as possible.

                    With Regards
                    Amit
                    LazyPay customer support has been notified about the posted complaint.
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                    Hi,

                    Please email the details to [protected]@lazypay.in to investigate. Note transaction is successful as per record.
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                      S
                      SandeepMaurya121
                      from Navi Mumbai, Maharashtra
                      Feb 5, 2022
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                      Refund regarding

                      Dear Lazyppay team I have pay rent amount 10100 on Paytm rent amount debited but order was faild please take it seriously and resolve the issue...
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                      S
                      [email protected]
                      from Delhi, Delhi
                      Feb 4, 2022
                      Resolved
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                      Resolved

                      I made a transection from my lazypay card of INR4975 on 1.02.2022 at Eashu Mart, Mahavir Enclave New Delhi under Transection I’d TXN[protected].
                      But as per merchant they haven’t received any payment. It is already deducted from my lazy pay account. Trying to contact lazypay customer card but unable to connect. Plz resolve and ask them to refund my money.
                      Feb 9, 2022
                      Complaint marked as Resolved 
                      I write an email to [email protected];
                      LazyPay customer support has been notified about the posted complaint.
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                      Transactions successful at lazypay bat merchant cancel the order service
                      10253 Rupye 6 days ho gay hai abhi thak Refund nhi ayaa hai
                      Transactions id - TXN[protected]
                      Date of transactions - 23 feb 2022 Times 10:11 pm plzz amount refund kar do
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                        D
                        DurgeshRana
                        from Delhi, Delhi
                        Feb 4, 2022
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                        Address: 5th Floor, The Quest, Technopolis Knowledge Park, Mahakali Caves Rd, Hanuman Nagar, Andheri East, Mumbai, Maharashtra 400093

                        I have not taken any loan from lazypay but still I got messages from lazypay and asking to repay some of Rs.1, 000.
                        In this regard, i also getting messages that my lazypay account has been blocked.
                        I don't understand why lazypay is using such a cheap trick to scam people, and i and LazyPay know it'll affect my credit score, and lazypay is threatening people to pay blah blah amount or lazypay will down their credit score.
                        LazyPay customer support has been notified about the posted complaint.
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                          V
                          Vamsi Janaki
                          Feb 3, 2022
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                          Hello there,

                          I have took express cash LOAN of 40, 000 and with tenure of 6 months.

                          Actually i have setup auto-debit and it didnt got happened and i never received any declined message. But your team is saying that it is failed.

                          And after few days i got a call from your collection agent and they sent me link. I have paid the LOAN successfully. Check screenshots.

                          Now 5th of the month is coming and showing overdue coupled with current EMI.

                          I dont know whom to CONTACT, no one is responding.. Immediately update my payment and dont want this ### to be reported to my CREDit bureaus.

                          Thanks
                          LazyPay customer support has been notified about the posted complaint.
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                          Hi,

                          You are requested to email to the details on email address [protected]@lazypay.in so we can investigate the issue
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                            N
                            nafihpp
                            from Ottappalam, Kerala
                            Feb 3, 2022
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                            I tried to make a payment of rs 3, 069 on 1st february 2022 at 9.15pm.

                            Payment is not succesful when i contacted paytm and amount has been deducted by Lazypay.

                            Payment from the bank side has been failed and bank didn't approve the payment when i contacted Paytm.

                            Attaching screenshot of payment, Please intiate refund as soon as possible.

                            Phone no : [protected]
                            LazyPay customer support has been notified about the posted complaint.
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                              A
                              Ashair
                              from Hyderabad, Telangana
                              Feb 3, 2022
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                              Address: Shaikpet, Hyderabad, 500089

                              The payment was successful from Lazycard but not received by the Merchant.
                              Transaction ID :- TXN[protected]

                              Please do look into it and do the needful. I've mailed the same and didn't get any reply. I've made them another payment so please refund me this amount as soon as possible.
                              LazyPay customer support has been notified about the posted complaint.
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                                H
                                hemraj721
                                from Jodhpur, Rajasthan
                                Feb 2, 2022
                                Resolved
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                                Resolved

                                My contact no is [protected] on February 2022 at 6.46 pm i made atransaction of 20000 rupees money debited from lazypay account but not recevied in phonepe bussines application. i already talked constumer helpline of phone pay but they said no transaction done. y lazypay transaction id is TXN[protected].
                                Jun 5, 2022
                                Complaint marked as Resolved 
                                LazyPay customer support has been notified about the posted complaint.
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                                  S
                                  SAGARDASARI
                                  Feb 1, 2022
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                                  Waste LazyPay, I have account with [protected] number, I have LazyPay Card with good limit. But from past 15 days, I'm not able to do any transactions, today my bill generated, I thought may be after paying bill, I'll be able to do transactions, and I paid total amount. Even after that, I'm not able to do transaction of even 1000₹. I don't know what's happening.

                                  Wrote many mails, from App, Webiste, from my mail account(d.[protected]@gmail.com), but nobody responded to my mail even once.
                                  Even today I mailed to [protected]@lazypay.in, but still I didn't get any response.

                                  Worst LazyPay App, Worst Customer Service.
                                  No Number, No mail from where we could get some service
                                  LazyPay customer support has been notified about the posted complaint.
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                                    A
                                    aleem786
                                    from Idukki, Kerala
                                    Feb 1, 2022
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                                    I have transacted using lazy pay where there is an offer for transaction done first time on each platform getting cashback but I have not received cashback when I have contacted them received reply as follows ...

                                    But here even after that not received cashback seems lazypay is doing fraud ...

                                    Also I have not received scan and pay facility ... Even I am a full kyc customer...

                                    Immediately resolve on priority...

                                    Thanks and regards
                                    Customer..
                                    LazyPay customer support has been notified about the posted complaint.
                                    Feb 01, 2022
                                    Updated by aleem786                                     Still not resolved

                                    Contacted many times...

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                                      S
                                      sivaram nimmakayala
                                      Feb 1, 2022
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                                      Hi this is sivaram i have lazypay account with number [protected] . Every month amount is amount debited from account as i was out of station I couldn’t do a payment of 1900 i was trying to contact customer care for several time via mail but I couldn’t get any reply or cant find any resolution. i just want to pay pending but the late fee is around 2000 and total which comes to around 3900 kindly waive of the late fee. My contact details [protected] or [protected]@gmail.com
                                      LazyPay customer support has been notified about the posted complaint.
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                                      Hi,

                                      Please note as per Lazypay we do not charge late charge above 30% of your principle amount. You are requested to email to [protected]@lazypay.in to know the reason for penalty. If you have emailed please help with the ticket id
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