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LazyPay Complaints & Reviews

lazypay.in
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Updated: Jul 12, 2025
Complaints 511
Resolved
44
Unresolved
467
Bad 😕 It seems that LazyPay has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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LazyPay reviews & complaints page 11

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D
Dinesh Kumar Yandrapalli
Feb 5, 2022
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Sir 9 months ago my kyc was verified but still now I didn't receive any update from loan
LazyPay customer support has been notified about the posted complaint.
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Hi,

You are requested to email to [protected]@lazypay.in to investigate
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Hi,

We understand your concern however note we consider few factors to allot service. It checks credit history, existing debts, loan inquiries, permanent and current location etc. Please note once you are eligible will notify on app. Apologise for inconvenience.
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    Bhavesh Aggarwal
    from Kandla, Gujarat
    Feb 5, 2022
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    Transaction failed at the merchant end and refund not credited to the lazypay account merchant said that talk to your card...
    LazyPay customer support has been notified about the posted complaint.
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    Hi,

    We apologise for the unpleasant experience you had with us. Appreciate if you can email us to [protected]@lazypay.in with the concern and we will address you
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      S
      Sanniku
      from Sahibganj, Jharkhand
      Feb 5, 2022
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      Address: Railway colony bhw sahibganj, Railway colony bhw s, Railway colony bhw sahibganj, Railway colony bhw sahibganj, Railway colony bhw sahibganj, Railway

      Help me sir
      LazyPay customer support has been notified about the posted complaint.
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        S
        Sanniku
        from Sahibganj, Jharkhand
        Feb 5, 2022
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        Address: Railways colonybhw

        Help me
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          P
          padre12
          Feb 5, 2022
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          Address: Nanded Maharashtra

          Hello sir
          Transition failed but amount not refund in lazy pay card.
          I have Transition for, 511.5, 511.5, 511.5, 511.5. All above are not refund in lazy card.

          Its very worst service not satisfied.
          Fast refund in lazy pay card.
          Attached screen shot of Transition
          LazyPay customer support has been notified about the posted complaint.
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          Hi,

          Please email the details to [protected]@lazypay.in as we are unable to trace any details
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            A
            Amit Kansra
            from Hisar, Haryana
            Feb 5, 2022
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            Recently Dated on 1 Feb 2022 a transaction to Punjab State Power Cor 950Rs Transaction ID is "TXN[protected]" but unfortunately when I did this transaction at that time transaction is aborted by merchant but my amount is deducted from lazy pay account 950Rs till now my payment is not refunded by lazy pay. Please look at this matter and refund my money as soon as possible.

            With Regards
            Amit
            +1 photos
            LazyPay customer support has been notified about the posted complaint.
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            Hi,

            Please email the details to [protected]@lazypay.in to investigate. Note transaction is successful as per record.
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              S
              SandeepMaurya121
              from Navi Mumbai, Maharashtra
              Feb 5, 2022
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              Refund regarding

              Dear Lazyppay team I have pay rent amount 10100 on Paytm rent amount debited but order was faild please take it seriously and resolve the issue...
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              S
              [email protected]
              from Delhi, Delhi
              Feb 4, 2022
              Resolved
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              Resolved

              I made a transection from my lazypay card of INR4975 on 1.02.2022 at Eashu Mart, Mahavir Enclave New Delhi under Transection I’d TXN[protected].
              But as per merchant they haven’t received any payment. It is already deducted from my lazy pay account. Trying to contact lazypay customer card but unable to connect. Plz resolve and ask them to refund my money.
              Feb 9, 2022
              Complaint marked as Resolved 
              I write an email to [email protected];
              LazyPay customer support has been notified about the posted complaint.
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              Transactions successful at lazypay bat merchant cancel the order service
              10253 Rupye 6 days ho gay hai abhi thak Refund nhi ayaa hai
              Transactions id - TXN[protected]
              Date of transactions - 23 feb 2022 Times 10:11 pm plzz amount refund kar do

              Transaction issues - Comment #3967198 - Image #0
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                D
                DurgeshRana
                from Delhi, Delhi
                Feb 4, 2022
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                Address: 5th Floor, The Quest, Technopolis Knowledge Park, Mahakali Caves Rd, Hanuman Nagar, Andheri East, Mumbai, Maharashtra 400093

                I have not taken any loan from lazypay but still I got messages from lazypay and asking to repay some of Rs.1, 000.
                In this regard, i also getting messages that my lazypay account has been blocked.
                I don't understand why lazypay is using such a cheap trick to scam people, and i and LazyPay know it'll affect my credit score, and lazypay is threatening people to pay blah blah amount or lazypay will down their credit score.
                LazyPay customer support has been notified about the posted complaint.
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                  V
                  Vamsi Janaki
                  Feb 3, 2022
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                  Hello there,

                  I have took express cash LOAN of 40, 000 and with tenure of 6 months.

                  Actually i have setup auto-debit and it didnt got happened and i never received any declined message. But your team is saying that it is failed.

                  And after few days i got a call from your collection agent and they sent me link. I have paid the LOAN successfully. Check screenshots.

                  Now 5th of the month is coming and showing overdue coupled with current EMI.

                  I dont know whom to CONTACT, no one is responding.. Immediately update my payment and dont want this ### to be reported to my CREDit bureaus.

                  Thanks
                  +4 photos
                  LazyPay customer support has been notified about the posted complaint.
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                  Hi,

                  You are requested to email to the details on email address [protected]@lazypay.in so we can investigate the issue
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                    N
                    nafihpp
                    from Ottappalam, Kerala
                    Feb 3, 2022
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                    I tried to make a payment of rs 3, 069 on 1st february 2022 at 9.15pm.

                    Payment is not succesful when i contacted paytm and amount has been deducted by Lazypay.

                    Payment from the bank side has been failed and bank didn't approve the payment when i contacted Paytm.

                    Attaching screenshot of payment, Please intiate refund as soon as possible.

                    Phone no : [protected]
                    +1 photos
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                      A
                      Ashair
                      from Hyderabad, Telangana
                      Feb 3, 2022
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                      Address: Shaikpet, Hyderabad, 500089

                      The payment was successful from Lazycard but not received by the Merchant.
                      Transaction ID :- TXN[protected]

                      Please do look into it and do the needful. I've mailed the same and didn't get any reply. I've made them another payment so please refund me this amount as soon as possible.
                      LazyPay customer support has been notified about the posted complaint.
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                        H
                        hemraj721
                        from Jodhpur, Rajasthan
                        Feb 2, 2022
                        Resolved
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                        Resolved

                        My contact no is [protected] on February 2022 at 6.46 pm i made atransaction of 20000 rupees money debited from lazypay account but not recevied in phonepe bussines application. i already talked constumer helpline of phone pay but they said no transaction done. y lazypay transaction id is TXN[protected].
                        Jun 5, 2022
                        Complaint marked as Resolved 
                        LazyPay customer support has been notified about the posted complaint.
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                          S
                          SAGARDASARI
                          Feb 1, 2022
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                          Waste LazyPay, I have account with [protected] number, I have LazyPay Card with good limit. But from past 15 days, I'm not able to do any transactions, today my bill generated, I thought may be after paying bill, I'll be able to do transactions, and I paid total amount. Even after that, I'm not able to do transaction of even 1000₹. I don't know what's happening.

                          Wrote many mails, from App, Webiste, from my mail account(d.[protected]@gmail.com), but nobody responded to my mail even once.
                          Even today I mailed to [protected]@lazypay.in, but still I didn't get any response.

                          Worst LazyPay App, Worst Customer Service.
                          No Number, No mail from where we could get some service
                          LazyPay customer support has been notified about the posted complaint.
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                            A
                            aleem786
                            from Idukki, Kerala
                            Feb 1, 2022
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                            I have transacted using lazy pay where there is an offer for transaction done first time on each platform getting cashback but I have not received cashback when I have contacted them received reply as follows ...

                            But here even after that not received cashback seems lazypay is doing fraud ...

                            Also I have not received scan and pay facility ... Even I am a full kyc customer...

                            Immediately resolve on priority...

                            Thanks and regards
                            Customer..
                            +1 photos
                            LazyPay customer support has been notified about the posted complaint.
                            Feb 01, 2022
                            Updated by aleem786                             Still not resolved

                            Contacted many times...

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                              S
                              sivaram nimmakayala
                              Feb 1, 2022
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                              Hi this is sivaram i have lazypay account with number [protected] . Every month amount is amount debited from account as i was out of station I couldn’t do a payment of 1900 i was trying to contact customer care for several time via mail but I couldn’t get any reply or cant find any resolution. i just want to pay pending but the late fee is around 2000 and total which comes to around 3900 kindly waive of the late fee. My contact details [protected] or [protected]@gmail.com
                              LazyPay customer support has been notified about the posted complaint.
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                              Hi,

                              Please note as per Lazypay we do not charge late charge above 30% of your principle amount. You are requested to email to [protected]@lazypay.in to know the reason for penalty. If you have emailed please help with the ticket id
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                                V
                                Visionary Competitive Academy V C A
                                Feb 1, 2022
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                                Address: Sircilla

                                Iam unable to apply for Xpress Cash..., in my profile iam unable to found any Xpress Cash banner. Why iam not eligible for that. Please check and resolve it as soon as possible. My lazypay account linked mobile number is [protected]. Check it
                                LazyPay customer support has been notified about the posted complaint.
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                                Hi, we understand your concern however note we consider few factors to allot service. It checks credit history, existing debts, loan inquiries, permanent and current location etc. Please note once you are eligible will notify on app. Apologise for inconvenience.
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                                  G
                                  GALI UDAYA SREENIVASA REDDY
                                  Jan 31, 2022
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                                  Xpress cash

                                  I have applied for xpress cash on 28th Friday of this month, all loan agreement and E-nach also created in sbi account and 59 ruppes is deducted by sbi account for standing instruction creation. Also received loan amount will credit in an hour today is 31 St Monday since 4 days completed till money is not credited in sbi account. 3rd is emi payment day. I don't how can I pay emi for loan which is not disbursed to me.

                                  My number...
                                  +1 photos
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                                  pgupta37
                                  Jan 29, 2022
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                                  I did transaction of Rs260, Rs 1001.5 and Rs 1199 over merchant, there was offer for 20% cash back upto 200.
                                  I raised the request via LazyPay app but I did not get any response. Please check below transaction details and attached offer over merchant.
                                  I have already complaint with them and did not get any response.
                                  +3 photos
                                  LazyPay customer support has been notified about the posted complaint.
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                                  Hi,

                                  Please email the details to [protected]@lazypay.in to investigate as we are unable to retrieve details.
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                                    R
                                    Rajnisankhla
                                    from Ahmedabad, Gujarat
                                    Jan 29, 2022
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                                    Address: Ahmedabad

                                    Hello I’m Rajni sankhla I was using LazyPay since 4month May be, but this month I lost my job and not able to pay I will pay in fee days but their penalties are very high which is not correct I already pay penalties many times this time I won’t pay penalties I will pay only actual amount . Please help me to get over this .
                                    LazyPay customer support has been notified about the posted complaint.
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                                    Hi,

                                    Please email us the details to [protected]@lazypay.in and our support will address and if you have emailed please help with the ticket id
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