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LazyPay Complaints & Reviews

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Updated: Jan 7, 2026
Complaints 516
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LazyPay reviews & complaints page 12

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V
Visionary Competitive Academy V C A
Feb 1, 2022
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Address: Sircilla

Iam unable to apply for Xpress Cash..., in my profile iam unable to found any Xpress Cash banner. Why iam not eligible for that. Please check and resolve it as soon as possible. My lazypay account linked mobile number is [protected]. Check it
LazyPay customer support has been notified about the posted complaint.
Hi, we understand your concern however note we consider few factors to allot service. It checks credit history, existing debts, loan inquiries, permanent and current location etc. Please note once you are eligible will notify on app. Apologise for inconvenience.
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    G
    GALI UDAYA SREENIVASA REDDY
    Jan 31, 2022
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    I have applied for xpress cash on 28th Friday of this month, all loan agreement and E-nach also created in sbi account and 59 ruppes is deducted by sbi account for standing instruction creation. Also received loan amount will credit in an hour today is 31 St Monday since 4 days completed till money is not credited in sbi account. 3rd is emi payment day. I don't how can I pay emi for loan which is not disbursed to me.

    My number is [protected].
    LazyPay customer support has been notified about the posted complaint.
    Hi,

    Please note the EMI date for loan is on 5th of month. Also as you have withdrawn on 28th January your due is on 5th March 2022 and not on 5th Feb. You are requested to email to [protected]@lazypay.in to check the fund status
    kd2810's reply, Jul 1, 2022
    LazyPay Team,

    Thank you for replying! But you have not read the consumer's problem statement correctly. He is concerned about the sanctioned amount not being disbursed yet.
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      P
      pgupta37
      Jan 29, 2022
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      I did transaction of Rs260, Rs 1001.5 and Rs 1199 over merchant, there was offer for 20% cash back upto 200.
      I raised the request via LazyPay app but I did not get any response. Please check below transaction details and attached offer over merchant.
      I have already complaint with them and did not get any response.
      LazyPay customer support has been notified about the posted complaint.
      Hi,

      Please email the details to [protected]@lazypay.in to investigate as we are unable to retrieve details.
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        R
        Rajnisankhla
        from Ahmedabad, Gujarat
        Jan 29, 2022
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        Address: Ahmedabad

        Hello I’m Rajni sankhla I was using LazyPay since 4month May be, but this month I lost my job and not able to pay I will pay in fee days but their penalties are very high which is not correct I already pay penalties many times this time I won’t pay penalties I will pay only actual amount . Please help me to get over this .
        LazyPay customer support has been notified about the posted complaint.
        Hi,

        Please email us the details to [protected]@lazypay.in and our support will address and if you have emailed please help with the ticket id
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          C
          Chetan1988
          from Gurgaon, Haryana
          Jan 29, 2022
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          I have not taken any loan from lazypay but still I got a call from lazypay and asking to repay some Rs.750.
          In this regard, i also sent email to them but they also not responding my email and unnecessarily calling me every day.

          Regds
          Chetan
          [protected]@gmail.com
          [protected]
          LazyPay customer support has been notified about the posted complaint.
          Feb 04, 2022
          Updated by Chetan1988
          No still not resolved and I am getting call everyday
          Hi,

          Please help us with ticket id to investigate the issue.
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            M
            Michaeldsouza
            from Chennai, Tamil Nadu
            Jan 28, 2022
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            A guy with the name of abhinav ( [protected]) has been calling to ask for payment of 6000. Has resulted to black mailing a woman. And spoken all kind of nonsense. How is this behaviour accepted. The company does not even have a customer care service number and does not bother to reply when sent a mail.
            LazyPay customer support has been notified about the posted complaint.
            Hi,

            Apologise for the inconvenience. You are requested to email the details to [protected]@lazypay.in to investigate
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              M
              Mohammad Sohel ali.
              Jan 28, 2022
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              Hi sir/madam
              I have added my money to my Paytm wallet through the LAZYPAY credit card but the amount was not credited in my Paytm wallet but the amount was debited from my LAZYPAY credit card.
              I have added 250 once and 264 for 2nd time total 514 -/. Please resolve my problem as soon as possible.
              LazyPay customer support has been notified about the posted complaint.
              Hi,

              Please note as per record transaction is successful and amount has been credited to merchant. You are requested to contact merchant for fund status.
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                S
                Sunny88264
                from Hyderabad, Telangana
                Jan 27, 2022
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                Address: Hyderabad

                Hi Team,

                I am using LazyPay from long time and I have very less issues so far but this time it's pathetic as I haven't received resolution regarding a refund after multiple follow-ups. I did not receive my refund for a transaction amounting Rs 379 from Flipkart. I spoke to Flipkart customer care few times and they said that the refund was already processed on 5th January and it should have been credited to my Lazypay account by 6th January. They have provided me the following details of the refund:

                I have Payment reference number and Bank reference number for this refund which I already shared with them but they haven't provided any resolution.

                Please look into the matter and help me out.

                Regards
                Mritunjay Kumar
                LazyPay customer support has been notified about the posted complaint.
                Hi,

                Please help us with the ticket id to investigate the issue as we are unable to retrieve details
                Sunny88264's [Complaint's author] reply, Feb 4, 2022
                I never received any reply from Lazypay and didn't get any ticket number/ID. I have attached the transaction ID of the order for reference which I have attached. Here is the refund details for reference below:

                PZT2201031056BEVDR02 - Payment Reference Number

                200421555003 - Bank reference number

                I got these from Flipkart and they told that I should get the refund from Lazypay with these details. The refund was processed on January 6, 2022.

                I sent email to [email protected] as well but I didn't get any response from Mr. Akash Wash from Grievance. I am now planning to send an email to Mr. Vishal Gupta with all the details.

                My registered number is: 7013535271. I sent email from email ID: [email protected]

                Regards
                Mritunjay Kumar
                7013535271
                I never received any reply from Lazypay and didn't get any ticket number/ID. I have attached the transaction ID of the order for reference which I have attached. Here is the refund details for reference below:

                PZT[protected]BEVDR02 - Payment Reference Number

                [protected] Bank reference number

                I got these from Flipkart and they told that I should get the refund from Lazypay with these details. The refund was processed on January 6, 2022.

                I sent email to [protected]@lazypay.in as well but I didn't get any response from Mr. Akash Wash from Grievance. I am now planning to send an email to Mr. Vishal Gupta with all the details.

                My registered number is: [protected]. I sent email from email ID: [protected]@gmail.com

                Regards
                Mritunjay Kumar
                [protected]
                I never received any reply from Lazypay and didn't get any ticket number/ID. I have attached the transaction ID of the order for reference which I have attached. Here is the refund details for reference below:

                PZT[protected]BEVDR02 - Payment Reference Number

                [protected] Bank reference number

                I got these from Flipkart and they told that I should get the refund from Lazypay with these details. The refund was processed on January 6, 2022.

                I sent email to [protected]@lazypay.in as well but I didn't get any response from Mr. Akash Wash from Grievance. I am now planning to send an email to Mr. Vishal Gupta with all the details.

                My registered number is: [protected]. I sent email from email ID: [protected]@gmail.com

                Regards
                Mritunjay Kumar
                [protected]
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                  ash16mes
                  Jan 27, 2022
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                  I have an account in LazyPay application and wanted to deactivate it since I don't use the facility anymore. On Jan 21, I had requested LP to deactivate my account on their app, by sending a mail to [protected]@lazypay.in. The replies were intermittent, once every 2 days or so. So I had to send the same mail over and over again to see if I get a reasonable response. One of the executives responded asking for a specific reason to be provided in order to close the account. I provided the response on the 25th and no response on that. Another reply to another mail that I sent was that I didn't raise the request from my LazyPay registered mail ID, which in fact was the correct ID. I had to send them screenshots of my LP profile showing the mail ID as well screenshots of earlier transaction alerts I had received in my registered email ID as proof that it in fact was my correct ID. This was on the 26th. Hoping they don't deny or delay deactivating my account for such illogical reasons. Expecting a resolution from them ASAP.
                  LazyPay customer support has been notified about the posted complaint.
                  Hi,

                  Please help with the ticket number you have raised to investigate
                  ash16mes's [Complaint's author] reply, Feb 4, 2022
                  Hi

                  The issue has been resolved on Feb 2. Thanks
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                    P
                    prajjwal5
                    Jan 27, 2022
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                    I am use LazyPay card for a transaction Rs.2499 on 11Jan 2022 but payment failed
                    But I am not received refund till now
                    LazyPay customer support has been notified about the posted complaint.
                    Hi,

                    As per record transaction is successful and amount is credited to merchant. You are requested to contact merchant for fund status.
                    prajjwal5's [Complaint's author] reply, Feb 7, 2022
                    Payment failed at the time of transaction So merchant not received money but amount debited from my account. Kindly process refund immediately
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                      N
                      navendu singh
                      Jan 27, 2022
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                      The lazypay physical card has been ordered accidentally. I want to cancel the order and withdraw my request. Kindly cancel my order and stop it's delivery.
                      I am finding no option to stop the same in the app.

                      Regards,
                      Navendu
                      [protected]
                      LazyPay customer support has been notified about the posted complaint.
                      Hi,

                      You are requested to email the details to [protected]@lazypay.in and our support will investigate
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                        A
                        Amoluarun
                        Jan 26, 2022
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                        After Completing KYC They are Not providing Card This is Totally Fraud . is this new way to complete KYC with customers ?????
                        LazyPay customer support has been notified about the posted complaint.
                        Hi,

                        We would like to look into this and see what we can do to help. Appreciate if you can email us to [protected]@lazypay.in with the concern and we will address you
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                          K
                          KARAN channa
                          from Delhi, Delhi
                          Jan 25, 2022
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                          I want my lazypay account permanent close and delete my kyc details
                          And close
                          Please reply fast ⏩⏩⏩⏩⏩
                          LazyPay customer support has been notified about the posted complaint.
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                            S
                            Samathana Prabu I
                            Jan 25, 2022
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                            I have transacted Bajaj fineserv app using lazypay card. The transaction was failed but money got deducted from my account. The transaction date was 28 December 2021. The transaction vale is rs 934. The refund amount was not credited to my account. I have contacted regards this with Bajaj fineserv app. They have informed us that the have not received any amount for this transaction and the amount still in your bank side and inform to contact bank regarding this. Kindly check this issue and refund the amount. They too lazy to solve the issue. I have done a lot of emails to the team no updates
                            Order id - TXN[protected]
                            Dot- 28 dec 2021 4:39 pm
                            LazyPay customer support has been notified about the posted complaint.
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                              V
                              Vashishta Akula
                              from Hyderabad, Telangana
                              Jan 24, 2022
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                              Address: Maharashtra
                              Website: lazypay.in

                              I paid the complete amount along with late fee charges and still i can see that the loan account is still active in my cibil. I contacted LazyPay customer care and there is no response from there end. Its been more than 2 months, I need them change the status of my loan account to close.
                              LazyPay customer support has been notified about the posted complaint.
                              Hi,

                              Can you please help us with the ticket id to investigate the issue
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                                E
                                Ekshin Sandeep
                                Jan 24, 2022
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                                Address: Bangalore

                                As dated on 09/01/2022, I have tried booking a ticket with abhibus. As the payment is done successfully but i havent received any booking confirmation. And its been many days ive been waiting for some from lazypay end to assist me. I have spoke with abhibus support, they informed me that the payment is not received.
                                LazyPay customer support has been notified about the posted complaint.
                                Hi,

                                Please help us with details on [protected]@lazypay.in and our support will investigate
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                                  B
                                  bhavana podapati
                                  Jan 24, 2022
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                                  I have been charged Rs.425, (which is Rs. 566 now because of late charges) by lazy pay on behalf of hathway which I did not approve btw. Customer care from lazypay have been calling me daily thrice a day asking to pay the bill and I have been constantly telling them that I did not approve the transaction. It might be a small amount but I'm not going to pay it if I did not approve, that should be obvious enough. But no one seems to understand this and keeps on pestering with calls.
                                  LazyPay customer support has been notified about the posted complaint.
                                  Hi,

                                  You are requested to email the details to [protected]@lazypay.in to investigate and if you did please help with ticket id
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                                    S
                                    Sandip180
                                    Jan 23, 2022
                                    Resolved
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                                    Resolved

                                    Address: LazyPay Private Limited Jai Villa Dev Shakti CHS Ltd, 6 Tilak Road, Santacruz West, Mumbai – 400 054

                                    Registered ID [protected]
                                    I Have generated Card on 14th January. Last 4 digit of the card is 4387.Due to Some technical problem I am unable to see card On App. So I am requesting you please Dispatch PHYSICAL CARD to my Registered address.
                                    Jan 24, 2022
                                    Complaint marked as Resolved 
                                    received card today
                                    LazyPay customer support has been notified about the posted complaint.
                                    My lazy pay card not activated in app showing some error showing
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                                      V
                                      Vasu Bangari
                                      Jan 23, 2022
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                                      Dear Sir/mam

                                      I have got a call from your employee Roshni and she is harassing me for the payment .. when I asked her full name she cut the call…
                                      She was literally giving me warnings which is not acceptable by me..
                                      [protected] This is her number and I want you to snatch her employment because she don’t deserve to be at her position.
                                      LazyPay customer support has been notified about the posted complaint.
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                                        K
                                        Jan 21, 2022
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                                        They started calling me for payment of some transaction on 12 jab of amount 159 through confirm ticket. I have spoken to confirm ticket customer care, no such transactions took place from lazypay. Now they started harrasing me for payment and late fees of amount 212. Amount is less so I ignored for sometime. Now the frequency is increased and they shout on calls. No such bills and invoice was produced to me till date for this. Need to raise a dispute urgently
                                        LazyPay customer support has been notified about the posted complaint.
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