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LazyPay Complaints & Reviews

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Updated: Jul 12, 2025
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LazyPay reviews & complaints page 12

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C
Chetan1988
from Gurgaon, Haryana
Jan 29, 2022
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I have not taken any loan from lazypay but still I got a call from lazypay and asking to repay some Rs.750.
In this regard, i also sent email to them but they also not responding my email and unnecessarily calling me every day.

Regds
Chetan
[protected]@gmail.com
[protected]
LazyPay customer support has been notified about the posted complaint.
Feb 04, 2022
Updated by Chetan1988
No still not resolved and I am getting call everyday
Hi,

Please help us with ticket id to investigate the issue.
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    M
    Michaeldsouza
    from Chennai, Tamil Nadu
    Jan 28, 2022
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    A guy with the name of abhinav ( [protected]) has been calling to ask for payment of 6000. Has resulted to black mailing a woman. And spoken all kind of nonsense. How is this behaviour accepted. The company does not even have a customer care service number and does not bother to reply when sent a mail.
    LazyPay customer support has been notified about the posted complaint.
    Hi,

    Apologise for the inconvenience. You are requested to email the details to [protected]@lazypay.in to investigate
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      M
      Mohammad Sohel ali.
      Jan 28, 2022
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      Hi sir/madam
      I have added my money to my Paytm wallet through the LAZYPAY credit card but the amount was not credited in my Paytm wallet but the amount was debited from my LAZYPAY credit card.
      I have added 250 once and 264 for 2nd time total 514 -/. Please resolve my problem as soon as possible.
      +1 photos
      LazyPay customer support has been notified about the posted complaint.
      Hi,

      Please note as per record transaction is successful and amount has been credited to merchant. You are requested to contact merchant for fund status.
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        S
        Sunny88264
        from Hyderabad, Telangana
        Jan 27, 2022
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        Address: Hyderabad

        Hi Team,

        I am using LazyPay from long time and I have very less issues so far but this time it's pathetic as I haven't received resolution regarding a refund after multiple follow-ups. I did not receive my refund for a transaction amounting Rs 379 from Flipkart. I spoke to Flipkart customer care few times and they said that the refund was already processed on 5th January and it should have been credited to my Lazypay account by 6th January. They have provided me the following details of the refund:

        I have Payment reference number and Bank reference number for this refund which I already shared with them but they haven't provided any resolution.

        Please look into the matter and help me out.

        Regards
        Mritunjay Kumar
        LazyPay customer support has been notified about the posted complaint.
        Hi,

        Please help us with the ticket id to investigate the issue as we are unable to retrieve details
        Sunny88264's [Complaint's author] reply, Feb 4, 2022
        I never received any reply from Lazypay and didn't get any ticket number/ID. I have attached the transaction ID of the order for reference which I have attached. Here is the refund details for reference below:

        PZT2201031056BEVDR02 - Payment Reference Number

        200421555003 - Bank reference number

        I got these from Flipkart and they told that I should get the refund from Lazypay with these details. The refund was processed on January 6, 2022.

        I sent email to [email protected] as well but I didn't get any response from Mr. Akash Wash from Grievance. I am now planning to send an email to Mr. Vishal Gupta with all the details.

        My registered number is: 7013535271. I sent email from email ID: [email protected]

        Regards
        Mritunjay Kumar
        7013535271
        I never received any reply from Lazypay and didn't get any ticket number/ID. I have attached the transaction ID of the order for reference which I have attached. Here is the refund details for reference below:

        PZT[protected]BEVDR02 - Payment Reference Number

        [protected] Bank reference number

        I got these from Flipkart and they told that I should get the refund from Lazypay with these details. The refund was processed on January 6, 2022.

        I sent email to [protected]@lazypay.in as well but I didn't get any response from Mr. Akash Wash from Grievance. I am now planning to send an email to Mr. Vishal Gupta with all the details.

        My registered number is: [protected]. I sent email from email ID: [protected]@gmail.com

        Regards
        Mritunjay Kumar
        [protected]

        Refund Not received after follow up - Comment #3953133 - Image #0
        Refund Not received after follow up - Comment #3953133 - Image #1
        I never received any reply from Lazypay and didn't get any ticket number/ID. I have attached the transaction ID of the order for reference which I have attached. Here is the refund details for reference below:

        PZT[protected]BEVDR02 - Payment Reference Number

        [protected] Bank reference number

        I got these from Flipkart and they told that I should get the refund from Lazypay with these details. The refund was processed on January 6, 2022.

        I sent email to [protected]@lazypay.in as well but I didn't get any response from Mr. Akash Wash from Grievance. I am now planning to send an email to Mr. Vishal Gupta with all the details.

        My registered number is: [protected]. I sent email from email ID: [protected]@gmail.com

        Regards
        Mritunjay Kumar
        [protected]
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          A
          ash16mes
          Jan 27, 2022
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          I have an account in LazyPay application and wanted to deactivate it since I don't use the facility anymore. On Jan 21, I had requested LP to deactivate my account on their app, by sending a mail to [protected]@lazypay.in. The replies were intermittent, once every 2 days or so. So I had to send the same mail over and over again to see if I get a reasonable response. One of the executives responded asking for a specific reason to be provided in order to close the account. I provided the response on the 25th and no response on that. Another reply to another mail that I sent was that I didn't raise the request from my LazyPay registered mail ID, which in fact was the correct ID. I had to send them screenshots of my LP profile showing the mail ID as well screenshots of earlier transaction alerts I had received in my registered email ID as proof that it in fact was my correct ID. This was on the 26th. Hoping they don't deny or delay deactivating my account for such illogical reasons. Expecting a resolution from them ASAP.
          LazyPay customer support has been notified about the posted complaint.
          Hi,

          Please help with the ticket number you have raised to investigate
          ash16mes's [Complaint's author] reply, Feb 4, 2022
          Hi

          The issue has been resolved on Feb 2. Thanks
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            P
            prajjwal5
            Jan 27, 2022
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            I am use LazyPay card for a transaction Rs.2499 on 11Jan 2022 but payment failed
            But I am not received refund till now
            +1 photos
            LazyPay customer support has been notified about the posted complaint.
            Hi,

            As per record transaction is successful and amount is credited to merchant. You are requested to contact merchant for fund status.
            prajjwal5's [Complaint's author] reply, Feb 7, 2022
            Payment failed at the time of transaction So merchant not received money but amount debited from my account. Kindly process refund immediately
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              N
              navendu singh
              Jan 27, 2022
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              The lazypay physical card has been ordered accidentally. I want to cancel the order and withdraw my request. Kindly cancel my order and stop it's delivery.
              I am finding no option to stop the same in the app.

              Regards,
              Navendu
              [protected]
              LazyPay customer support has been notified about the posted complaint.
              Hi,

              You are requested to email the details to [protected]@lazypay.in and our support will investigate
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                A
                Amoluarun
                Jan 26, 2022
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                After Completing KYC They are Not providing Card This is Totally Fraud . is this new way to complete KYC with customers ?????
                LazyPay customer support has been notified about the posted complaint.
                Hi,

                We would like to look into this and see what we can do to help. Appreciate if you can email us to [protected]@lazypay.in with the concern and we will address you
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                  K
                  KARAN channa
                  from Delhi, Delhi
                  Jan 25, 2022
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                  I want my lazypay account permanent close and delete my kyc details
                  And close
                  Please reply fast ⏩⏩⏩⏩⏩
                  LazyPay customer support has been notified about the posted complaint.
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                    S
                    Samathana Prabu I
                    Jan 25, 2022
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                    I have transacted Bajaj fineserv app using lazypay card. The transaction was failed but money got deducted from my account. The transaction date was 28 December 2021. The transaction vale is rs 934. The refund amount was not credited to my account. I have contacted regards this with Bajaj fineserv app. They have informed us that the have not received any amount for this transaction and the amount still in your bank side and inform to contact bank regarding this. Kindly check this issue and refund the amount. They too lazy to solve the issue. I have done a lot of emails to the team no updates
                    Order id - TXN[protected]
                    Dot- 28 dec 2021 4:39 pm
                    +1 photos
                    LazyPay customer support has been notified about the posted complaint.
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                      V
                      Vashishta Akula
                      from Hyderabad, Telangana
                      Jan 24, 2022
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                      Address: Maharashtra
                      Website: lazypay.in

                      I paid the complete amount along with late fee charges and still i can see that the loan account is still active in my cibil. I contacted LazyPay customer care and there is no response from there end. Its been more than 2 months, I need them change the status of my loan account to close.
                      LazyPay customer support has been notified about the posted complaint.
                      Hi,

                      Can you please help us with the ticket id to investigate the issue
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                        E
                        Ekshin Sandeep
                        Jan 24, 2022
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                        Address: Bangalore

                        As dated on 09/01/2022, I have tried booking a ticket with abhibus. As the payment is done successfully but i havent received any booking confirmation. And its been many days ive been waiting for some from lazypay end to assist me. I have spoke with abhibus support, they informed me that the payment is not received.
                        LazyPay customer support has been notified about the posted complaint.
                        Hi,

                        Please help us with details on [protected]@lazypay.in and our support will investigate
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                          B
                          bhavana podapati
                          Jan 24, 2022
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                          I have been charged Rs.425, (which is Rs. 566 now because of late charges) by lazy pay on behalf of hathway which I did not approve btw. Customer care from lazypay have been calling me daily thrice a day asking to pay the bill and I have been constantly telling them that I did not approve the transaction. It might be a small amount but I'm not going to pay it if I did not approve, that should be obvious enough. But no one seems to understand this and keeps on pestering with calls.
                          LazyPay customer support has been notified about the posted complaint.
                          Hi,

                          You are requested to email the details to [protected]@lazypay.in to investigate and if you did please help with ticket id
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                            S
                            Sandip180
                            Jan 23, 2022
                            Resolved
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                            Resolved

                            Address: LazyPay Private Limited Jai Villa Dev Shakti CHS Ltd, 6 Tilak Road, Santacruz West, Mumbai – 400 054

                            Registered ID [protected]
                            I Have generated Card on 14th January. Last 4 digit of the card is 4387.Due to Some technical problem I am unable to see card On App. So I am requesting you please Dispatch PHYSICAL CARD to my Registered address.
                            +3 photos
                            Jan 24, 2022
                            Complaint marked as Resolved 
                            received card today
                            LazyPay customer support has been notified about the posted complaint.
                            My lazy pay card not activated in app showing some error showing

                            Dispatch My Physical Card - Comment #3954378 - Image #0
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                              V
                              Vasu Bangari
                              Jan 23, 2022
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                              Dear Sir/mam

                              I have got a call from your employee Roshni and she is harassing me for the payment .. when I asked her full name she cut the call…
                              She was literally giving me warnings which is not acceptable by me..
                              [protected] This is her number and I want you to snatch her employment because she don’t deserve to be at her position.
                              LazyPay customer support has been notified about the posted complaint.
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                                K
                                Jan 21, 2022
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                                They started calling me for payment of some transaction on 12 jab of amount 159 through confirm ticket. I have spoken to confirm ticket customer care, no such transactions took place from lazypay. Now they started harrasing me for payment and late fees of amount 212. Amount is less so I ignored for sometime. Now the frequency is increased and they shout on calls. No such bills and invoice was produced to me till date for this. Need to raise a dispute urgently
                                +1 photos
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                                  C
                                  Chandankareer
                                  from Amritsar, Punjab
                                  Jan 21, 2022
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                                  Refund not received which is initiated by Flipkart on 17 jan 2022 but not credit in lazypay account reference number 74766512019202112142686
                                  LazyPay customer support has been notified about the posted complaint.
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                                    T
                                    TRAKON TECH
                                    Jan 20, 2022
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                                    Address: dinkar chowk

                                    I use lazypay card on paytm on 12 jan and payment failed on paytm..and amount deducted from my lazypay account but not received the refund yet more than 8 days gone not reversed money in my lazypay account...merchant initiate refund but lazypay not providing my refund...I tried to contact lazypay teams through mail and twitter many times but no one reply to my mail..please look into this matter and refund my money.
                                    Transaction id:-TXN[protected]
                                    Date of Transaction:- 12/01/2022
                                    LazyPay customer support has been notified about the posted complaint.
                                    Hi,

                                    This is definitely not the experience we want you to have. We'd like to understand the issue and help you with it. Please provide ticket id number to address the issue
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                                      G
                                      Gourav Suthar
                                      Jan 20, 2022
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                                      Address: mumbai

                                      I made a transaction using lazy card on 14th january 2022 with transaction id 010032265501140546390000043327400000000000...but it was showing successfull at lazypay but not at merchant's account!
                                      kindly help me with this as i still didnt received my refund
                                      LazyPay customer support has been notified about the posted complaint.
                                      Hi,

                                      Please email the details to [protected]@lazypay.in and we can address the same as we require registered details for the same.
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                                        S
                                        Sandip180
                                        Jan 19, 2022
                                        Resolved
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                                        Resolved

                                        My Card option not Showing

                                        Address: Customer Care Head – PayU PayU Finance India Private Limited, Empresa Building, Office No. 102, First Floor, Second Road, Khar West, Mumbai – 400052.

                                        MY LAZYPAY ID [protected]
                                        I have generated Lazypay card on 14th January.Last 4 digit of the card is 4387 But After closing the App My card option is not showing.please help.I tried data clear, uninstall reinstall app all .but no result.please help me.(Attached screen record )

                                        If possible I m requesting you please order Physical Card from Your side to my Registered address

                                        I Have tried to contact with LAZYPAY...
                                        +4 photos
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