Claimed

Lenovo Complaints & Reviews

1
Last updated Apr 22, 2024
Complaints 4390
Resolved
632
Unresolved
3758
Quick Links
Statistics
Share
Contacts

File a complaint to Lenovo

Having problems with Lenovo?

File a complaint and get it resolved by Lenovo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Lenovo
Customer Service Contacts

Lenovo Phone Numbers

Toll free
1800 3000 7678
616
397
1800 3000 5366
271
180
1800 419 7555
164
102

View more phone numbers

Fax
+91 33 4019 2240
View all Lenovo contacts

Lenovo Website

Lenovo Head Office Address

Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli
Bangalore
Bangalore District
Karnataka
India
560037

Lenovo reviews & complaints page 104

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
jiyanpattharwala
from Bengaluru, Karnataka
Report
Copy

Lenovo 510p / Service issues and product failure

Address:3965001
Website:www.lenovo.com

I've been using this ideapad laptop since 2013 and since then every time and again I had to visit the service center for repairs in both hardware and software.
The basic problem everytime was screen flickering, mother board failure, etc.
But the product failed severely 6 months back when its hard disk got crashed and I lost my entire data. The company guys didn't provide me with the back up nor they gave me permission to retrieve...
+10 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chirag buddhadev
from Bhubaneshwar, Odisha
Report
Copy

Service centre for phone repairing

Website:lenovo

I have buyed an lenovo vibe shot in july but the phone has stopped working from yesterday so i went to the nearest service centre foe repairing problem they tol us we will give tommorow means today but today they refused to return back the phone.theu said we have not repaired tll now so we will give next day.and they are just playing with us.your service is very bad. the incident occured yesterday only.and the desirable resolution i want...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
lenovo vibe
from Bansi, Uttar Pradesh
Report
Copy

Lenovo vibe k5 note not supporting 4G sim not even any other sim

Address:Indore, Madhya Pradesh, 452001

My newly purchased Lenevo vibe K5 note is not supporting GIO 4G sim not even supporting 2G sim, also unable to use internet. Please arrange either Gio 4G sim connectivity or replace my product. Since I unable to use the handset till date.
Order Dt. : 27.11.16
Received Dt. : 30.11.16
Purchased through Flipkart
Order No. : OD[protected]
Register M.No. : [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
Address:Bharuch, Gujarat, 392040
Website:lenovo.support.in

I have facing problem of my lenovo device
I did complaint of this problem at customer service centre...
They order to me that contact our service centre so i gone there at Z+ mobile(Bharuch) but they only update my device and give me back but what is this my battery performance are bad then before service so i contact again..
But they are denied my complaint...
Really #UNSATISFIED service...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravi Kailkar
Report
Copy

Battery charging problem,hanging

Address:Aurangabad, Maharashtra, 431009
Website:[email protected]

I have purchased Lenovo k5 note date 25 September 2016 but 2 months I am phone using automatic phone permanently switch off then I am go to service center I have note down problem fill up customer care form my problem is mobile hang, battery back up problem, android problem, , but service center not my problem properly Lenovo service is very bad at that time my battery backup problem and many time my mobile automatically hang
My mobile...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ahmer ali
from Jalpaiguri, West Bengal
Report
Copy

Lenovo K5 NOTE

Address:Khordha, Odisha, 751030
Website:Lenovo

The worst service i ever seen is of lenovo..what a rubbish phonea n service centre they r having..i buyed K5 vibe note 6th october n realised that this phone is rubbish..on the second day of delivery of this phone i started facing problem..
1) screen blackout, no button works at that time, after 15 minutes it get restarted by pressing power button continiously
2)overlaying display, when i open menu then the app which was in...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Atong Wangnao
from Nandikotkur, Andhra Pradesh
Report
Copy

Vibe k5 note smartphone

Address:Jalandhar, Punjab, 144005
Website:Flipkart and lenovo

I purchased the product Lenovo vibe k5 note, smart phone through online Flipkart. delivered to my address on 2 oct 2016. the new smart phone hardly used for two months stopped charging and the screen switched off. i took up the matter with flipkart but their representative told me to take up the case with Lenovo company. i went to lenovo service centre and deposited the phone on 29 nov 16. however till today nothing have been done to rectify...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Devesh T
from Pune, Maharashtra
Report
Copy

Smartphones - misconduct of authorised service center

I have a lenovo vibe x3, which had an issue with the charging. As the phone battery drained, the phone did not start again.

Since the phone was under warranty, i visited an authorized service center of yours (Technotronics technologies, ghatkopar, mumbai) to get my phone checked. I clearly explained that the phone is not starting and seems an issue with the charging.

The phone was checked by your engineers (Not...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shaik.fareed88
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lenovo vibe k5 plus screen touch problem

Address:520010
Website:facebook

I have buy lenovo vibe k5 plus before 3 months back.. Staring when i am using mobile the touch was great.. And now when i opening facebook buffering any thing then problem with scrolling & i have checked playing videos also and again same problem. And reading news papers when i am scrolling down then also it creates problem.

Please send me any executive or any service advisory so i can tell him regarding my complaint.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
from Korampallam, Tamil Nadu
Report
Copy

Service response bad

Address:Chennai, Tamil Nadu, 600002

This is selvakumar from Chennai, user of Lenovo a6000+. On 24th Oct 2016 my phone got charging problem to which I approached HCL CHENNAI service center. It's been 40 days since I gave my phone for service but my phone hasn't got repaired. When approached through phone none of the phone is working or responding. So this is my sincere request to take action against respective service center and to return my phone as soon as possible. here iam...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:140603
Website:amazon

I bought the lenevo vibe k4 in june 2016... But from the last one month the phone has stopped getting charged when it is on. I hv to power it off nd then charge it. Moreover it does not work for more than 5-6. Hours after completely charged. Its battery dies all of a sudden.... Wht to do... Its under warranty period... Where to let it checked... I m facing this problem for almost last month...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shradha Nair
from Bengaluru, Karnataka
Report
Copy

Display dim error and no response from Customer care

Address:560017
Website:www.hitechinformatics.com

I purchased my lenovo laptop on 03 Dec 2015. 20 days ago I couldn't see anything in my laptop but it was turned on. I took it to the lenovo center where they diagnosed it as "Dim display error". My laptop is still covered under warranty till 03 Dec 2016. But they said that there is an issue with my warranty and that they would have to email the main lenovo office and get a clarification. I even contacted cloudtail to get a revised invoice...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sandya Pujari
Report
Copy

Wrong lenovo tab delivered

Address:400097

Ordered Lonovo TabA850 through Flipkart on 30 August 16 PaidRs 1099.In description it was mentioned Sim slot will be there but two days back wen I tried to put Slim Slot got to know there is no Slim Slot.Your Borivali Service centre as well as Flipkart customer care is not helping in solving issue.

You are not delivering product as mentioned in Flipkart website.

Help me in solving issue..Your Customer care has...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rksonu09
from Delhi, Delhi
Report
Copy

(Lenovo Vibe P1m) Power Saving Problem

Address:160102
Website:CONSUMER COMPLAINTS.IN

Dear Sir,

I have purchased Lenovo Vibe P1m smartphone through Flipkart on[protected]. After finding it very good and have become a fan of this model, I have suggested the same model to my friends, colleagues and relatives and helped them purchase about 7 of them, via Flipkart, subsequently (I would be happy to share my Flipkart account details in case you may like to verify the same).

Unfortunately, one of them,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SweetyGirl
from Chennai, Tamil Nadu
Report
Copy

Display failure in Laptop and poor quality and service

I own a Lenovo laptop which is 1+ year old and the laptop was functioning fine before 2 weeks. I rarely use my laptop and I got extended warranty for it. But suddenly before 2 weeks when I turned ON my laptop, the display is flickering and totally not working. When I approached the service center, they told me that the screen is damaged internally even though there is no external physical damage in the display glass and they said it will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dtsrinivas1970
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Smartphone VIBE

Address:560024
Website:www.consumercomplaints.in/new_complaint

Hi,

I had given my phone to Kyathi communications and they have took 3 days to re installed OS and then mobile was in a good condition for only 3 days and later the same problem. I am not able to communicate with the team from 3 weeks.

I need my mobile issue should be fixed immediately or let me apply for the warranty.

Please let me know.
Note:- (
Re: Invoice of order - OD[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chânchâl Däs
from Kolkata, West Bengal
Report
Copy

Complaint against Lenovo Smartphone Company and Lenovo Service Centre

Address:Kolkata, West Bengal, 700124

Sir,
I use a smartphone of Lenovo a7000a since April 2016. But on 26th October, 2016 my phone was neither switched on not getting charged. That's why I have visited the nearest Lenovo Service Centre On 27th October at Cybernitics Infotech, which is in Barasat, North 24 Parganas, West Bengal. After they cheked up they told me it was a issue related to mother board, and they need to keep the phone with them, they will returned it within...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rathour75
from Gurgaon, Haryana
Report
Copy

Adopter

Address:110092

My Adopter of Lenovo vibe k5 note is not working and i had submitted in lenovo service center on 22nd November but they have told me that they dont have in stock. they will provide within 2 days as he says . but still i dont have any information. i am requesting you to please provide me sa soon as possible.
and the staff of lenovo service center are not cooperative.that service center name is strength services above icici bank shakarpur...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
sambita
from Bhubaneshwar, Odisha
Report
Copy

Delay in customer service

Address:Khordha, Odisha

Sir i am susant kumar biswal mob-[protected] i have a lenovo smart phone one month ago my phone shows problem i went to lenovo care on dt 31/11/2016 BHUBANESWAR saheed nagar ODISHA and submitted my phone for repair but now it is already completed 26 days till now i am NOT getting my phone WHEN I TELEPHONE THEM THEY TAKE IT CAUSALLY and disconnect the phone so am facing lot of problem.So i am totally not satisfied with the customer care executives....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
2
2743
from Madurai, Tamil Nadu
Report
Copy

Smartphone Vibe C A2020 Mic Problem.

Address:627005
Website:consumer complaints

Dear sir,
one week before i bought new lenovo vibe c A2020 model mobile. when i insert simcard and make a call to someone. i can hear their voice very clearly but they said your voice is very low volume so i adjust my call volume but after that same problem come i can't increase my call volume. i think there is a problem with Mic. Please tell me what can i do?...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy