Lenovo Complaints & Reviews

Hi..The hear phone jock of my Lenovo k3 note is not working properly, even I tried with other headsets but the volume is not proper, Please help me .My phone has warranty up to Nov-2016. I did'nt find any service centre also.please tell me how I can get it repaired.I am trying from last month to get it repaired but lenovo is not responding at all.Thank you

Sir
I purchase a lenovo vibe k5 note from flip kart, od[protected] date[protected] of RS.13499 but this hand set is not working with dual sim, only one sim is working in this handset in any ony slot
Sir plz give me this handset back to flipkart and replace my money back or otherwise replace this mobile with new one
This handset is sell by
WS retail Pvt Ltd
Ozone manay tech
Park, no 56/18 'b' block 9th floor,
Garvrbhavipalya, house road, Bangalore
India 560068

Dear sir i have getting too much problem in right side touch and network not good in all area. Last month on 4 august i have shown and submit my linovo k3note in rewari brass market linovo care after that i have received my mobile before 4 days as per them they changed the touch screen with new one but i don't think so because the same problem still m getting. And the behavior of care person is not so good they said you can complaint anywhere else. What i do now?? Can i think help and solutions of my mobile hear

Mukesh kumar

I have to complaint about my LENOVO laptop. my laptop;s screen is totally damaged like its joint are noising when i am opening or closing of it. I face this problem form last 4 months. my phone number is [protected], [protected].
i really don't know the exact date of the incident. But um suffering very badly from this problem. i want that u please send someone to repair my laptop . as soon as possible.

I have purchased Lenovo Flsk touch screen laptop 3 months before.

After 15 days scree was not working at all I want to lenovo customer care and did lot of follow up after that they have took 20 days to arrange spares from HO and when received it was damaged so technican said need to reoder spares and then we will do the needful afterwords they took almost month and today they have received parts from HO and that too is defective so since the day i have purchased my lappy after paying havey money abt 40K it is of no use.

Lenovo should improve service and avails spaes in 2-3 days time only why to wait too long for Spares from HO.

It is Just pathetic service i have experience.

I will recommend not to by anything from lenove till they improve their after sales service.

Sir i want to tell you that i buy a
Model no TPE F431
after sometime My keyboard is not working last one month so i go to 'Creativecomp infotech pvt. ltd. ' address 110/31, Jai hind Lane Gumti No. 5 Nashimabad Kanpur - 208012 . I deposite Rs. 4180 . when i report to them they it will come and come for one month they say it was coming from company but after one month they was say it was coming from company. So, you tell what could i do with it i threw laptop away or they return my money.

Regards
Atul kumar gupta
(Advocate)
[protected]

Respected Sir...I met an accident therefore my lenovo s850 model mobile has been damaged..This mobile i purchased n oman country but met accident in India..chennai..TamilNadu...My mob fully damaged..so i want to service and clear it or replace new mobile which i can pay the amount needed..so please do the needful where i have to contact to repair or replace it ..It was bought in 2014..in oman..but i like and love the same model mobile...I will be thankful to your company i[censored] help me...so please send me where i have to go in chennai and handover...Thanking you...

Hi,

This is Prashant Paliwal.I have purchased "Lenovo K5 note" from the flipkart which should have supposed to be received on the 1st September 2016 but no response received from the flip kart so far.I have also raised the concern to flipkart team with ticket no "IN[protected]" but not any cooperation received from the flipkart yet.

I need this phone on urgent basis to give surprise gift to my wife today.
Please do the needful action and share the current status with me.

Dear sir/mam, , ,

My self Ajay Kumar I was purchased a mobile phone LENOVO-VIBE K-5 from online store (AMAZON.IN) Delivery DATED-18-july-'2016.My problem is the mobile was dead in 16-Days from purchased date ..After that i was submitted my mobile in your authorised service centre (TECHNOCARE SOLUTIONS PVT LTD.) AT DELHI .ON 08-AUG-2016 They said your mobile will be Repaired in 10 working days But still I don't have any communications from service centre i was visited so many times after commited date but there is no solution provided Please Help me out ASAP ..Or i will go to the consumer court against Lenovo company .
ALSO PLS FIND MY ATTACHED INVOICE AND SERVICE CENTRE JOB SHEET

THANKS
AJAY KUMAR
[protected]

I have purchased a laptop on 28/11/2015, from M/s Satyam Computers Paona Bazar Imphal, Manipur vide bill no. SC0052 dated 28/11/2015, from last few days I am facing problem with my Laptop. When I go to dealer they told me that the warranty will be covered by Lenovo himself.
Please look into the matter and resolve the matter as soon as possible.

Thanks
N.Sanjay Singh
[protected]

After purchase from Flipkart Lenovo Vibe p1 smartphone, in 6 months it got display problem. After submitted mobile at Anil Service Center, Rajkot on 02.08.2016. They give time of 10 days, but after one month didn't repair because they have no part available from one month. No Lenovo company itself has any right information. They are saying my mobile is ready and service center is saying no part available. No any higher authority to complain because lenovo says to contact directly service center. And service center not giving satisfactory answer. It's my mistake that I bought lenovo product.

I have given my lenovo vibe k5 plus to lenovo service centre jaipur on 23rd august with defect in speaker in the phone and they said it will be resolved within 7 days but when i called on 1st september they said it's motherboard will be changed which has been ordered and it will take 7 more working days .i want to know exactly when they will return my phone after repairing it .my order no. is SOIN[protected]

Hi Lenovo Team,
I submitted mobile Lenovo Vibe P1m at Service center B2X-004 Vanshika Electronics service no.SRB2X[protected] on[protected] but their is no response to till date .When i talk to service center he says that part not available in store and when part came then he will inform.I know that when part will come
and received my phone .Urgent

I am regular customer of the lenovo smartphones. After purchasing lenovo zuk z1 mobile in the month june 2016

Imei no [protected]
Date of purchase[protected]
Lenovo service record srin[protected]

This mobile it has network problem, no networks is shown. I go to rama telecom, udaipur, rajasthan, they says for rectify this problem they takes 7 days time but after 37 days they not answerd my call and not giving satisfied answer. Udaipur is about 70km far from us, it is not possible to go four or five times for this problem at udaipur. Please rectify this problem else provide us new smartphone. Because i am about 37 days leaving without phone and all the messages and mails are pending.
I m waiting since my mobile back since[protected] from the service center but they not backed me yet. I also complaint online about the service center but they always sent messages like that that are attached as screen shots.

With regards
Jamna lal

Dear concerned,

I hv submitted my smart phone (Lenovo vibe p1ma40) at the service centre mentioned in the subject on aug22, 2016.
It was observed by your technical analysts to have damaged touch screen. So the touch was asked to be replaced.

I was asked to wait for 7 days for the replacement.
Its been 10 days now. When i inquired about the status of the phone on call (Through the number mentioned on the service order provided by the service center at the time of submission), i got the reply that its not done yet and also its not sure how much time it will take as the center doesn't has the equipment (Touch screen) for the replacement right now and its not sure when will it be provided at the center.

This is truely dissapointing.
At least this kind of irresponsible reply shouldn't be there.

I have an urgency... Need ny phone.

Request to proceed the service order as soon as possible.

I have given my lenova mobile repair on `8.8.2016 at Telport K.M. Towers Trichy. My service order no. is SOINO[protected]. They are telling that they dont receive parts. Why do you run a authorised seervice centre without adequate spare parts. I shall take legal action if I am not given my mobile within 2 days, Expecting your reply immediately.

I purchased the Lenevo Vibe K-5 Note (Gold, 32GB) hand set on 05th August 2016 via online through flipkart website. Product was delivered on 11th August 2016 and attached the copy of invoice for your kind reference.
Suddenly the mobile phone stop working and not even able to switch on the hand set and has become un-responsive for any function.

Now it’s completely dead and since the product is under warranty and your swift arrangement in this regard in resolving the hand set.

Reply received from Lenevo Team:
Thank you for contacting Lenovo Technical Support and giving us this opportunity to help you.

As per your mail, we understand that you are facing the powering issue with your Lenovo smart phone.We apologize for the inconvenience caused and will be glad to assist you regarding the same.

We request you to visit our authorized service centre for addressing the issue and get it resolved at the earliest.

Our service engineer will surely help you to sort out the issue at the earliest with proper resolution.

Again query from customer
I visited the authorized service center I-Pick Solution India Private limited, wherein they refused to repair it under warranty stating that there is no warranty for Burn Handset and I will have to repair the hand set at your my own cost approx. Rs. 8000 to Rs.9000.

This is the only 17 days old hand set and my phone suddenly started warming up and became dead. Though I tried to switch on the handset but was unable to do it as it was not responding at all.

Lenovo being such an esteemed company, we expect high quality products from Lenovo and good customer after sale support. Since this is totally a manufacturing fault, request you to kindly replace my hand set.

Lost my phone in gulmohar park serilingampally. Near library on aug 31 at 9.30pm. P. No 172

Details of phone:

Imei1: [protected]
Imei2: [protected]

Color: black
Model: lenovo a6000plus

Pleas help me find my lost phone asap
Contact on this number for updates:

+91-[protected]/[protected]/[protected]/[protected]

Thanks
Praveen kumar

I had network issues with my lenovo vibe x2. The sim card was not detecting in my device. So I called the Lenovo customer care they told me to go to Lenovo service center. I went to Lenovo service center in Borivali which is known as cellular world it's service center for Lenovo. I filled the form and waited for my phone to get checked by the technician/engineer. I waited for more than 3 hrs and I kept on asking whether my phone is checked but those females who sit at the desk to sort out the problem were rude and said that we will take your name once it is done. Then I approached an another person he went to check with the technician whether my phone was done with the checking but the technician didn't even check my phone and said that he forgot. They kept me waiting for 4hrs for nothing then after that he didn't even check and said that they will change the motherboard and it will cost me Rs.8500. I was shocked.First of all it is lenovo company's fault for creating a defective piece and top of it your service center people don't even touch the phone and charge you a lot. It's cheating and fraud. Why would one pay Re 8500 for this, one will buy a new phone. I made a mistake of buying lenovo vibe x2 and k3 note. Never I will buy any product from lenovo or will recommend them.

I have bought lenovo laptop 9 months ago, now i am facing battery and headphone jack issue. I went to their service center they are not able to resolve my problem and they are saying that your laptop is working fine. they are not ready to listen my concern.Now i want either they repair my laptop or provide me the new one.

Engineer on the service center was not aware of my problem .He don't know anything about the service. he was just fooling the people.Even he was not listening my problem and was just saying that everything is working fine.