Lenovo Complaints & Reviews

I have purchased Lenovo Vibe shot phone from ebay online portal in the month of December 2015; The mobile phone is not working properly since 3 months of purchase. The phone is not atching the network signals and lately it is not even recognising the sim card. The phone is given for repair at the Lenovo service centre at Kanpur on 31/08/2016 but since then it is not yet repaired.
The phone cost is Rs. 25000.00 and the Lenovo company has cheated me by providing the defective handset, therefore the company shall change the handset with a new Lenovo Vibe shot mobile phone or a upgraded version.

Dear Sir/Madam,

I Have Lenove k4 note. Power key of my lenovo mobile is not working when i submit my phone your service center (B2X Store- Motorola Lenovo Authorised Service Center) he said my mobile power key is not working due to water. But when water is entered in phone cover then only power key is damaged it is not possible. my mobile is 5 month old.i purchased my mobile on dated 25/04/2016.

Please do something in this matter and replace part in warranty.

Thanks
NEEL RAI
[protected], [protected]

I haved made a call lock for lenovo think center all in one, and it has been 3 months passed but lenovo has not provided the product or service, they pick up the phone and disconnect it immediately, and when pickup they keep on hold for long time for 1 -2 hour, also when asked to transfer to team leader (mithoon/abhishek) they say that tl is on lunch, inmeeting, not available, etc.

Lenovo fool the customer

Lenovo product is defective and poor quality, i would suggest no to buy it.

Lenovo support is zero.

Lenovo just try to pick up the client whose product is not in warrenty and charege high price for the product and focus on them only.

I have locked a compliant on: june 10, 2016 they provided case id no:[protected]
After wared they provided case id: [protected]
Afterwards they provided case id: [protected]
Afterwards they provided case id :[protected]
Afterwards they provided case id: [protected]

This all case id they just give to customer and no follow up, calls, or issue resolving just when customer ask for what happen, then just they give case id. also they tell that we will call you and their is no call from lenovo tl or executive.

Once in the above case their engineer has been visited on jul 24 and taken snap of the product and posted it forwared and afterward he has also not came.
The company is not taking seriously.
The lenovo is ignoring us.

Also i have asked lenovo care tl to mail me that they do not want to proveed the service tell me and mail me, that also they are not doing.
They are trying to fool and cheat the customer that your parts is in transit, in banglore, is patched today/tommaro, parts not available, engineer will visit you, etc.

Till now engineer has not been visited.

I am facing a heavy loss from last three months due to unavailable of the computer. i would like to get the full return/replacement of the product along with the loss suffered from last three months.

Their is lot to say, but i do not now how to explain it clear.

- First one, My phone Lenovo K3 Note was submitted on 5th Sept for repairing. At the time of submission they didn't provide me the back cover, today when I was receiving the product, there was no back cover and when I asked for it, they told me that they don't take it and they started blaming me. i asked then to check CCTV camera, they refused for it. When I warned them to complaint, they said, 'do whatever you want to do'.

- Second One, my another phone, Lenovo Vibe k5 Note' charger is not working. When I asked them to replace it, they told me that your phone will be formatted. I was surprised, I don't know what is the synchronization between phone software and charger.

Please take action asap.

Regards,
Lohit Mishra
[protected]
[protected]@gmail.com

An unsatisfied service by lenovo.

Have issues on this K4 note from day one...
Will any customer give the phone for service i. The first month of purchase... I did in a week...
Requested to replace the piece. But not got a proper solution for it till now...

Following r the common issues.

Memory card not getting read properly.
Sensor and touch issue..
Phone gets switch off often for no reason...
Calls r not transmitted properly.
Phone hanging issue..
Many suggested to by lenovo coz of gud battery backup and performance, but. I am the only victim for this model i guess...

Model lenovo vibe k4 note black 16gb
B01A11D2U2
ImeI :[protected]
Name :Thirumurugan krishnan.
Mobile number- [protected]
Chennai -58
Thiroo.[protected]@gmail.com

I had given my device for repair service at your authorized service centre..
I was given a target date of device delivery at 31st aug 2016.

Yet i have not received my device. I consulted to your repair centre but they are giving more dates.. 1st they told 7days more.. And now 3days more..
I am in need of my device as my daily work is depended..

My service order number is soin[protected]

Sir,
I am using new Lenevo vibe k5 phone . With in 20 days touch problem arrise. When I visit with this problem to Midnapore lenevo care, They has changed touch pad but without my permission changed motherboard also. Now new problem arise . Battery is not fully charged and also drain fast.
When again I visit with this problem to the Midnapore care, they refused to solve the problem.
My phone IMEI No. are
[protected]
[protected].
Please look into the matter as soon as possible.

I purchased lenovo a6000+ last year and warranty date passed 2 months before but unfortunately it stooped working at all. I went to service centre but they told it is dead and will cost 75% of the mobile cost for full functioning. I feel like fool now after spent 7500 rs. Need company support because repairing cost is too much and company should be positive for their customer who purchased it over other company. And why should i pay this amount which is equal to the new handset?

My lenovo new mobile vibe k5 just 13days use mobile was hit and stop working. I go to service center in 22/07/2016 but still not give my mobile back still and service center give not satisfied answer for back my mobile.

I just want to back my money. Company algo not reply me. Still vas answer give me i tired about your computer generar mail reply also..

My phone stuck always on lenevo logo and then it switched off. When i go to lenevo service centre their response is so bad and said that there is software updating problem and after taking 2 days time they said that we don't understand why your phone is not working.
If you people don't understand then why are you sitting there. Just for timepass.

Very bad service in lenevo service center (Laxminagar new delhi).

Hi..The hear phone jock of my Lenovo k3 note is not working properly, even I tried with other headsets but the volume is not proper, Please help me .My phone has warranty up to Nov-2016. I did'nt find any service centre also.please tell me how I can get it repaired.I am trying from last month to get it repaired but lenovo is not responding at all.Thank you

Sir
I purchase a lenovo vibe k5 note from flip kart, od[protected] date[protected] of RS.13499 but this hand set is not working with dual sim, only one sim is working in this handset in any ony slot
Sir plz give me this handset back to flipkart and replace my money back or otherwise replace this mobile with new one
This handset is sell by
WS retail Pvt Ltd
Ozone manay tech
Park, no 56/18 'b' block 9th floor,
Garvrbhavipalya, house road, Bangalore
India 560068

Dear sir i have getting too much problem in right side touch and network not good in all area. Last month on 4 august i have shown and submit my linovo k3note in rewari brass market linovo care after that i have received my mobile before 4 days as per them they changed the touch screen with new one but i don't think so because the same problem still m getting. And the behavior of care person is not so good they said you can complaint anywhere else. What i do now?? Can i think help and solutions of my mobile hear

Mukesh kumar

I have to complaint about my LENOVO laptop. my laptop;s screen is totally damaged like its joint are noising when i am opening or closing of it. I face this problem form last 4 months. my phone number is [protected], [protected].
i really don't know the exact date of the incident. But um suffering very badly from this problem. i want that u please send someone to repair my laptop . as soon as possible.

I have purchased Lenovo Flsk touch screen laptop 3 months before.

After 15 days scree was not working at all I want to lenovo customer care and did lot of follow up after that they have took 20 days to arrange spares from HO and when received it was damaged so technican said need to reoder spares and then we will do the needful afterwords they took almost month and today they have received parts from HO and that too is defective so since the day i have purchased my lappy after paying havey money abt 40K it is of no use.

Lenovo should improve service and avails spaes in 2-3 days time only why to wait too long for Spares from HO.

It is Just pathetic service i have experience.

I will recommend not to by anything from lenove till they improve their after sales service.

Sir i want to tell you that i buy a
Model no TPE F431
after sometime My keyboard is not working last one month so i go to 'Creativecomp infotech pvt. ltd. ' address 110/31, Jai hind Lane Gumti No. 5 Nashimabad Kanpur - 208012 . I deposite Rs. 4180 . when i report to them they it will come and come for one month they say it was coming from company but after one month they was say it was coming from company. So, you tell what could i do with it i threw laptop away or they return my money.

Regards
Atul kumar gupta
(Advocate)
[protected]

Respected Sir...I met an accident therefore my lenovo s850 model mobile has been damaged..This mobile i purchased n oman country but met accident in India..chennai..TamilNadu...My mob fully damaged..so i want to service and clear it or replace new mobile which i can pay the amount needed..so please do the needful where i have to contact to repair or replace it ..It was bought in 2014..in oman..but i like and love the same model mobile...I will be thankful to your company i[censored] help me...so please send me where i have to go in chennai and handover...Thanking you...

Hi,

This is Prashant Paliwal.I have purchased "Lenovo K5 note" from the flipkart which should have supposed to be received on the 1st September 2016 but no response received from the flip kart so far.I have also raised the concern to flipkart team with ticket no "IN[protected]" but not any cooperation received from the flipkart yet.

I need this phone on urgent basis to give surprise gift to my wife today.
Please do the needful action and share the current status with me.

Dear sir/mam, , ,

My self Ajay Kumar I was purchased a mobile phone LENOVO-VIBE K-5 from online store (AMAZON.IN) Delivery DATED-18-july-'2016.My problem is the mobile was dead in 16-Days from purchased date ..After that i was submitted my mobile in your authorised service centre (TECHNOCARE SOLUTIONS PVT LTD.) AT DELHI .ON 08-AUG-2016 They said your mobile will be Repaired in 10 working days But still I don't have any communications from service centre i was visited so many times after commited date but there is no solution provided Please Help me out ASAP ..Or i will go to the consumer court against Lenovo company .
ALSO PLS FIND MY ATTACHED INVOICE AND SERVICE CENTRE JOB SHEET

THANKS
AJAY KUMAR
[protected]

I have purchased a laptop on 28/11/2015, from M/s Satyam Computers Paona Bazar Imphal, Manipur vide bill no. SC0052 dated 28/11/2015, from last few days I am facing problem with my Laptop. When I go to dealer they told me that the warranty will be covered by Lenovo himself.
Please look into the matter and resolve the matter as soon as possible.

Thanks
N.Sanjay Singh
[protected]