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Lenovo Complaints & Reviews

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Last updated May 2, 2024
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Lenovo reviews & complaints page 116

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C
C Jagadeesh
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Mobile was dead condition

Address:Vizianagaram, Andhra Pradesh, 535002

Hi,

This is c. Jagadeeswar
Recently i was purchased leniovo k4 note. The mobile was first charging was not happening properly and the charging also 50% happening reaming when it was switch off condition not happening. After 2.5 months its charging was not happening and finally it was died condition.

Finally i was given to the lenovo service center last 50 days back they are not responding as they are...
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G
gauravshukla
from Pune, Maharashtra
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Defected piece

Address:411028
Website:www.lenovo.com/contact/in/en

Imei - [protected]
Work od - soin[protected]

I had made purchase of lenovo vibe k5 on date[protected]. And from date of[protected] facing issue of touch pad as my phone work automatically. Even i had contacted for technical online support with this issue in return online customer service assistant told me to reset the phone once and your phone work smoothly but unfortunately i am not received such experience with...
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X
xyzajmer
from Mumbai, Maharashtra
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Lenovo mobile k3 note

Address:Ajmer, Rajasthan, 305001

I have pruchased lenovo k 3 note mobile on dated 16/10/2015 which is under company warranty now. Some days back i suffered signal and network problem in it so i carried it to your authorised service centre at amar plaza daulat bagh ajmer. On 29/07/2016, they told me that there is a problem in the motherboard. They told me to take this mobile after 7 days. More than a moth has been passed they are not giving mee my mobile replaced with new...
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U
Urvashi Datta
from Delhi, Delhi
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Phone camera damage

Address:New Delhi, Delhi, 110096
Website:Lenovo .com. filpkart.com

Dear sachin,

Iam odering this phn 7 aug 2016. Deliver on time but when i was open this phone yesterday and see phn camera lens is break and iam callsen's morning to call centre no body is helping me. And this phn is all over okk but camera lens is break iam received this phn like this only.. And iam working icnt nt leave without the phn iam working in hospital. Tell me wt i do?

Regards
Urvashi
[protected]...
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A
Akshat yadav
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem on newly brought laptop

Address:Howrah, West Bengal, 711101
Website:www.consumercomplaints.in

Sir, i have bought a lenovo laptop from reliance retail limited, avani riverside, 32, jagat banerjee gaht shalkia, howrah on 24/05/2016 but sir i am facing during working sir its hotspot is not working,

Ometime when i shut down its not get shut down so i have to directly shut it up, sir it getting charge till 60% not more than it though it get attached to adapter and asking for installiattion driver to install but when i am...
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D
Dinesh Mane
from Pune, Maharashtra
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Mobile damaged within warranty period not getting repaired

Address:Thane, Maharashtra, 421306

My lenovo-vibe-p1 got damaged on last saturday. During the heavy rain my handset got sliped from my hand and the screen got scratched, which is under warranty period. I visited lenovo service center at kalyan - syndicate, where i got quotation of rs. 7500/- for the mobile which is under warranty. When i asked for the quotation, they refused to give it giving so many reasons.

This is my worst ever experience with service center....
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A
Akash.Chaudhary
from Mumbai, Maharashtra
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Lenovo s8-50f tablet issue and service center is highly unsatisfying.

Address:Ghaziabad, Uttar Pradesh, 201001
Website:www.lenovo.com

I purchased a lenovo s8-50f on 10th of august, 2016.

It came with 4.4.2 version running on it out of the box. I noticed an issue with it that the wifi is not working. By not working i mean that i could not even turn on the wifi adapter to see wifi networks.

I tried resetting the device on my own but did not work.

Later i called up customer care and they directed me to upgrade the firmware after...
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A
Amit Verma SRE
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Sim card of BSNL is not working.

Address:Saharanpur, Uttar Pradesh, 247001

Dear sir,
I have bought Lenovo K5 Plus (3 GB RAM) model no. A6020a46 from Flipkart in the month of August 2016. My main sim card is of BSNL (UP-West). This sim card is not working in this mobile phone. So, this mobile phone is waste for me. Please give me the best solution.
My details are:
Amit Verma
E-mail: [protected]@rediffmail.com
Contact no.: [protected]...
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M
mahfoozahmad
from Allahabad, Uttar Pradesh
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Smartphone mobile

Address:211016

I am m. Khan. Mobile no.[protected].
Product code : k5oa40in16gbl
Imei no: [protected]
Costomer code: c0002.-ringer/speaker phone issues
Problem code: p0002- mocrophone
Repair code : r0012-repl lvl 2 part
... Repected sir/madam
I was given mobile for mic problem but he didn, t solved my problem and he has broken my screen and not repairnig my mobile... Plsss sir solved my problem...
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अभिनव दहिया
from Karnal, Haryana
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No service and misguidance

Address:Karnal, Haryana, 132001

There was some power issue with my laptop, serial no. Yb00108352, case id [protected], the service executive told me that there is some problem with the motherboard and it needs to be replaced and the new motherboard will replaced within 5 days (If available in india) or at most 10 days (If ordered from outside india), my laptop is at the karnal service centre from 07/07/2016 ie. From almost last two months and still there is not any progress...
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N
niraj maurya
from Lucknow, Uttar Pradesh
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Mid display& back button is not working.

Address:Lucknow, Uttar Pradesh, 226021
Website:flipkart and lenovo

Recently i purchased lenovo a6000 plus from flipkart.[protected]. But after 3day back botten and some display problem are create than we complaint and replace phone date[protected]. 1year 1month it was working perfect and after that same problem are create. Recently it's mid display& back button is not working. Imei:[protected] [protected]@gmail.com...
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Website:www.lenovo.com

Manager
Lenovo India Samarphone Technical Support


Sir

It is with reference to your mail dated 25.08.2016. The detail required by you has been given below for your reference.

1. Query :

I have purchased Lenovo mobile model A7000 through Amazon dated 07.03.2016. Now the touch screen of the mobile is not responding at all.


2. IMEI No / Serial No...
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N
naresh01Ghai
from New Delhi, Delhi
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Touch is not working

Address:263153

Lenovo Laptop Model G50-80 Touch
Serial Number PFO9LBQM Model Number PF9XB5520025
Touch is not working since last two months while keyboard is working properly.
i have contacted to local dealer, he has suggested to complaint online.
kindly arrange to depute your engineer to resolve the problem.
Hope you will attend our complaint and provide solution at the earliest....
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A
alokpg
from Jaipur, Rajasthan
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Vibe P1m KEYPAD, TOUCH not working

Address:Jaipur, Rajasthan, 302006

Hi,
I purchased Lenovo Vibe p1m from Flipkart date 21-07-16.
Facing problem Keypad, Touch not working, after[protected]after 20day).
I go to service center on 16--8-16.
He told me that parts not available so come after 3-4 days and leave mobile.
But after 12 days till today. Same response and also not given any other mobile for use.
So I am very disappointed from Lenovo product and services.br...
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M
Mukul2k
from Meerut, Uttar Pradesh
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Lenovo BTC OFFER 2016 (gaming gear)

Address:110048
Website:Lenovopromo.net

Hi,
I bought a Lenovo Y700 from Nehru Place on 30 June 2016. After purchasing I was informed about the BTC offer by the store.
I registered for it around 1or 2nd August, my order was confirmed on 5th August and I was supposed to get my gaming gear within 21 days but till now I have not been contacted by any representative from the company .
Lenovo has the worst customer care I have ever come across.
My ticket...
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Address:Chennai, Tamil Nadu, 600040

We had given a lenova laptop for service which was showing thermal sense error.
Initially they took many days to tell us that the heat sink has to be replaced. Then after replacing it they said the error was still there and heat sink was not the cause for error. Now they are asking us to get the entire motherboard replaced. We are struggling without laptop for the past one month but the problem is not yet solved. Also they are telling...
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A
Arasakumar C
from Bengaluru, Karnataka
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Lenovo vibe k5 plus network signal issue

Address:600020

Flip kart delivery manager/boson manager/lenovo support team –
This is arasu from chennai. i purchased a new lenovo vibe k5 plus in the month of march 2016 through flip kart (order details below) and i found that there is a product malfunctioning while connecting to ‘mobile network’. initially, this problem was sporadic & later on i was not able to connect to any network. it rendered into connectivity issues for both sim slots...
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A
AMotwani
from Delhi, Delhi
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Model No. A6000+ (16GB)

Address:462003

Lenovo products (Mobiles) are worst among most of its competitor brands. Pl. Do not sell if you want to retain your image. Also, lenovo has huge no. Of worst service centers (E. G. Bhopal). I want replacement of my lenovo mobile as it is having no. O[censored]nresolved problems and it is still with service center since one month (Within warranty).
Model no. A 6000+ (16gb)
Imei no. [protected].
Kindly exchange/refund my...
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N
Narender_jsr
from Jamshedpur, Jharkhand
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Poor quality provided by the Company as well as the poor customer service

Address:831012
Website:Lenovo India

I have purchase a Lenovo A6000 Mobile from flipkart.com, on dated[protected].and I was facing battery charging issue from last 1 month in my phone post given for servicing to your authorized service centre (IT Services) Sakchi Jamshedpur. Now I am facing Network issue with my phone. They have suggested my mother board change. but i would like to request you a provide me a new phone instead of Motherboard change. Because they issue may reoccur...
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S
Shambhu Arya
from Gobardanga, West Bengal
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Think centre edge 72

Address:852113

2 year ke service 6 bar motherbord change ho chuka h. Har bar apki company bolti h iske bad problem nhi aaygi. 24/08/2016 ko fir se system ded ho chuka h. Mai aapke is system se tang aa chuka hu. Akhir aap log chahte kya ho.Mai apke is costumer ko bevkoof banane wali service se preshan ho chuka hu. Aur ab mai aapke lenevo company ko avoid karte hue Mai sare bill ke saath consumer court jaa rha hu....
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