Lenovo Complaints & Reviews

Dear sir/madam,

I have purchased one lenovo smart phone model a6010 four month back. Suddenly i have facing problem in cemera. I have submitted my phone on 18 july to lenovo service center m/s. Technocare solutions pvt. Ltd. At janak puri n. Delhi. But till now my phone is not repaired. Service center people always said that they did not know how much more time it will take. I had contacted them many times but did not solve my problem till now.

I am not able to do my many works which a smartphone does. I face many problems in daily life like chatting, sending important documents etc

I want the company to give phone amount as well as the amount i wasted to visit service center many times and also made so many calls. It create a mental stress till now so i want a total refund of 20000.

Thanks & regards
E-mail: pushkar. [protected]@gmail.com

Sir,
I am from Bokaro Steel City Jharkahand.
I had purchased a mobile costing R.S11800 (LenovoK4 note) from Munna electronics at Bokaro mall, sec.3/c. after 10 days in use it developed a problem of hanging continously. I approached the servicr center(Cybertech) at city centre, sec4 B.s city. They assured to resolve my problem in a month time. As it was completing one month i got a call from service center to get the mobile back and it could not be repaired on the pretexe of servisecenter was closed on 8 August 2016. I need help to resolve my above problem. Model: Lenovo A7010a48, IMEI [protected]
Thanks,
Rajesh Kumar(owner of the mobile)
Plot N.O 730, Hariniwas, Chirachas, Bokaro- 827013

I had purchase lenovo a 6000 mobile but after few month it is not working properly kindly replace if possible

dharam singh
[protected]

I purchased lenovo smart mobile phone model a 536 around a year ago. The battery model bl210. The mobile battery got damaged within one year and its not working properly, due to which my mobile is off now from around 15 days.

I placed an order at i pick solutions india pvt ltd. Sector 10 noida, to purchase a new battery dated 1st august, 2016 and paid an advance of rs. 400/- to them. Total cost was rs. 800/-.

But till date i did not received my battery. I am suffering a lot because of the same and unable to attend my important calls and contacts personal as well as professional. The same caused a lot of hardship to me.

You are requested to look into the matter and do the needful so that i my mobile start functioning.

Its been more then 67 days my phone is in service centre No response or confirm date given by Lenovo Service head Mr. Sudipto Ghosh and service center people. They are not at all care about customer pain, Worst ever service I have received in my life till now. Their Services are awfully sick.

I had purchased my lenovo Vibe k4 Note (imei/ serial no. [protected]) through Amazon details below

Order id :[protected]

Order date :- Feb 02 2016

Invoice Number :- KA-BLR[protected]

Invoice date:- Feb 02 2016

It was delivered to me on Feb 10th 2016, on June 2nd the display blank off (No display).

I have taken it to Lenovo authorize service center " Communication Solution F 26/4, Okhla Phase -2 Near Yahmaha Centre New Delhi, India " on June 4th 2016 morning the work order number OKL/LO/16/00765 created . Front desk person taken the Handset and asked me to wait for some time in service center only, my handset was taken inside service center they Open the handset checked it out and told me that you have to leave the handset to rectify the problem.

Since then Handset is in repair centre and they are not giving any fix date by when it will repair also no use of writing to Mr. Ghosh Lenovo Service head - he even doe not bother to reply. Pl. do not buy any Lenovo Product they are cheating customer.

Lenovo so: [protected] for acknowledgement of so - according to the acknowledgment mail, engineer was supposed to visit within 24 hrs.
- complaint hasn't been resolved since 8th july even after so many follow ups and 4 engineer visit.
- had a word with another service engineer for service, as discussed he was supposed to visit yesterday at 2
-had a word with another service engineer for service, as discussed he was supposed to visit yesterday at 2 (Noon), after that no updates, infact he doesn't know about the problem in laptop.
-useless staff in service/customer support.
- i am not able to access my important official data. (Had to prepare everything in repeat) since you showed us high level o[censored]nprofessional behavior.
So, lenovo should be liable to compensate.

Dear sir,
last month i have taken lenevo vibe P1 mobile.i like that phone too much, then only d same phone i bought again for my brother.but in few days only all side bottom stop working. what to do yaar i got frustrate.

yesterday only i have given my phone to service care they are giving me back after 30 days. what the hell is this..in new phone who will agree for this.

Naveen singh
[protected]

I have a lebovo smart phone "vibe shot". The screen has got some cracks due. I have contacted lenovo mobile center in my area several times but every time the answer is same "the screen set needs to be changed but part had not been made available by the company". This is really frustraitibg that company has not made parts available for a model which is less than 2 year old. Need help in getting the part available so that i can repairs my mobile.

Regards,
Jeetendra nihalani
[protected]

Very bad service and customer sport staf behavior from customer lenovo mobile sevice center,
Service cenre address.
Address 1:
Singh telecom,
First floor hansu market,
Near icici bank,
Infront of bahadur petrol pump,
G. T road, sasaram-bihar
Pin - 821115
Telephone:[protected]
Please action on it, as soon

Dear sir/ma'am
I bought a lenovo notebook, serial no. Pf0e2wlp, model no. G40-80, mtm no. 80e400x3in, from lenovo exclusive store named s. S. D. N. Techsolutions, g-1e madhuban building, 55 nehru place, new delhi-110019 at the cost of rs.33290 on 7:08:16.
I want to avail btc offer to extend the warranty of my notebook for 2 years at rs.599. But i find problem in availing this offer.
Kindly look into this matter as soon as possible.
I am attaching the image of invoice letter and serial no.
Regards:
Renu kumari

Order date: 2 august, 2015
Seller: flipkart ws retail
Product: lenovo a6000 plus
Warranty period : till 28 august, 2016
Imei : [protected]

Issue: warranty claim

I called lenovo customer centre (11 august, 2016) and confirmed my activeness of my warranty period. Also i have confirmed the same through online (Photo attached). The customer care executive said, "the product and battery is under warranty till 28th august, 2016. But the warranty has to be claimed to the seller"

I informed him that i got the product through flipkart ws retail. Even then, he asked me to contact flipkart customer care.

Later i contacted flipkart customer care on the same day to enquire about the process of warranty claim. Unfortunately, there too the customer care executive denied that flipkart has no role in warranty claim. Its completely under lenovo service centre.

I only have another few days before my warranty expires. Both these guys are pointing each other and i am frustrated.

I have purchased this cell on 5/8/2016.In his cell the camera not working properly. Only front camera is working good, but back camera not working, it can not open. Sometimes full camera service disable. What should i do? Give any solution for this problem. And one more problem is the mobile become so heat after use of 15 minutes, whether it is a common features of this cell or it is a fault of new cell.. I confused about this, please give suggestion for his two problem of your product..

Lenovo just fools the customers by giving fake specifications on its site. We happened to buy lenovo tablet a10-70, which said rear cam 8mp, front cam 5, with dolby sound. The camera quality is so worst that it is not clear and when used for skype the voice quality is so poor. I cannot hear the other what the other person is saying. When called customer care lenovo for solution they suggested to buy lenovo bluetooth speaker for better sound. Lenovo then why should we use ur tablets. Your lenovo tablet is equal to an antique piece. Your tablet performance is cheaper than the micromax and iball..
Balaji
[protected]

I have buy a new device in hevmour store in surat his cheat me and give a folted device this devise is verry warm and bettery was demaged i need your help otherwise change my device.
This phone not long time use bcz after 20 minute calling his hot and all ready my ear was injured i have complain to "graham suraska kendra" i will complain.
Contact no [protected]

All in one desktop computer not working and i dont understand what is the problem power is not comming. i chenge poaer cord but it is also not working so plese solve the problem soon if possiable i thiksome kind of electric falt in USB point after that it is not working or power button is damaged . please take some action very soon
S._No. of computer is PC033NP4
all in one desktop
invoice date is 18.02.2015

Dear sir, i am ramees from cochin, kerala. I bought lenovo s60 mobile on 03/08/2015. But unfortunately my above mobile was mic damged. I visit lenovo service center, cochin (Mobi care, kaloor, kochi kaloor, ernakulam - 682017). My complain id is srin[protected]. Prepaind the servivce amound, they kept my mobile n assured me to solve my problem within 1 week. But after one week i enquire at service center, but service center staff says me that parts are not available and company is not providing to them parts. They don't ready to give me approximate date to solve my problem. Then i can at lenovo customer care toll free no[protected]. My conversation id with office is[protected]. She also not in position to give date when parts will available. She gave me approximate 1 month time. Now i don't want lenovo phone. I want my money back. Pl help me what to do. Thx govind modi surat [protected]

Its been around month since i've got this product from amazon.Com
Issues in every way
From day one it heats a more. But somehow i managed myself qnd thaught not to returne it yet.
But men this is seriously frustrating now it's charging like hell this is can't be tolerated. Usually it take to maximum 2 hours.
But now it take 8 hours and get low so quickly. Well chinese tag with this device is now showing its real colors.
Men i've put my 1 month salary in this rubbish product.
I want my problem solved out as soon as possible. Not going to tolerate this.

Ordered on amazon.In
Order #[protected]

Regards
Harry tiwari
[protected]@gmail.Com
[protected]

I have purchase lenovo 6000 plus but with in 6 months it started to created problem. For repairing purpose i approached the lenovo service center chandigarh sec. 20 d. But still not resolve the issue every time its functioning go out of order. 3-4 times motherboard changed imei no. I mentioned here which was replaced.
Imei [protected]
Imei [protected]
Imei [protected]

Lost lenovo k4 note iemi no [protected] & [protected]
kindly inform on mobile no [protected] if it is tracked


pramod kumar 17/B/201 VASUNDHARA GHAZIABAD U P 201012

FIR NO L.A.R. NO. 058419/2016 DATED 31/07/2016

Recently i have purchased lenovo vibe k5 plus and due to hardware issue it is pending since 20 days on your service center and they are not resolving. Saying part is pending on company when it will come we will repair.

I have also tried to contact on mail support but company have not responding towards result.

Enclosed : service center receipt