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Lenovo Complaints & Reviews

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Last updated Mar 18, 2024
Complaints 4389
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Lenovo reviews & complaints page 113

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G
garvit jain
from Noida, Uttar Pradesh
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Mobile k3 note

Address:201002
Website:www.lenovo.com/contact/in/en

My mobile lenovo k50a40 is not working properly since when i purchase the mobile. I purchased on 18th september 2015. Since february or march i m getting problem of lenovo launcher, every 2-3 days my lenovo launcher always stop after that i have to restore it on my self and after restore it occurs continuously. My mobile motherboard changed 3-4 times (I. E. [protected], [protected], [protected]) these are imei no. Of my mobile....
+6 photos
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A
akshay02
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To change charging cable

Address:Jaipur, Rajasthan, 302019

I have my charging cable in warning period .due to some problems, there is some mistake in cable. so i want to change cable.
when i went to concern lenovo centre (Jaipur), then they said it would be 10-15 days in replacement with new cable.there is no action regarding this. and they have no supoort to customer . i am not satisfied with your service.they are not giving a proper answer to me .i.e when cable will be come in service centre....
+1 photos
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S
sannayak
from Pune, Maharashtra
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Lenovo mobile care related

Address:396230

I'm Sanjay nayak I parched Lenovo a7000 Mobile in Silvassa D&NH mobile have a many problems tuch problems and power on off problems I submitted mobile Lenovo care in vapi so his not short out this problems parmantly I'm submitted times then his not slove problems so plz do any things and give my mobile my no. Is [protected] plz call me and short out this problems thanks...
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J
Jerry321
from Bengaluru, Karnataka
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Vibe series smartphone

Address:Bangalore, Karnataka, 560032

I bought a phone and within 2 months it has network issue and lenovo has given details of many customer centers in Bangalore in website but once we call noone attends the call and when we go to the centre all the centers are closed and not functioning now. The customer care toll free number they have given ie[protected] is also not working. I finally found a sercice center in Rajaji nagar Bangalore. I gave phone there almost one month back...
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B
boost1982
from Visakhapatnam, Andhra Pradesh
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K4note mobile

Address:Visakhapatnam, Andhra Pradesh, 530027
Website:Lenova india.in

Sir
I have purchased mobile phone lenovo k4 note in the month of March 2016 through (Amazon.in) in the may month problem came with phone display I gave mobile to lenovo service center in vizag after 15days they replaced display. last one month once again display not working 9days back I gave Mobile to service center now they are telling that one scratches are their warranty will not cover problem came with phone display not because...
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M
Manish Rai Bhumihar
from Lachhmangarh Sikar, Rajasthan
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Complaining about new mobile exchange

Address:Varanasi, Uttar Pradesh, 221010

Hello sir
myself manish rai from varanasi
I had purchase a new lenovo k3 mobile from shop but the incoming voice is not working .
Done a complain in service centre for making a DOA and for replace the mobile but they not take any action.
the mobile IMEI no. is [protected]
purchasing date : 06 september 2016
mobile no. [protected]
plzz take any action on this problem....
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A
akshaysihag
from Jind, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BTC Offer money paid but did not received any goods from 1 month

Address:Ambala, Haryana, 133001
Website:lenovopromo.net

I availed BTC offer from Lenovo, paid Rs.2499 on August 25, my BTC number is BTC67027, then after i made the payment they told me that i made wrong payment and that my BTC number is BTC67028 and not BTC67027.

I then asked for a refund from them so that i can do correct payment, but then they started ignoring me and it's 15th September today and still i'm looking for a solution to this...
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S
Swargam Avinash
from Delhi, Delhi
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About the service centre

Address:Khordha, Odisha, 751001

I have given my laptop z50-70 for service before 2 weeks as my laptop is showing wrong specifications which are not same when I bought this laptop
and its wasn't detecting the nvidia graphic driver and was only detecting the "Intel Graphic Driver." .They said that my laptops mother board is changed it was not mine. But I only gave my laptop to service the secound time to the same Service centre .

Even after two weeks...
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Address:Navsari, Gujarat, 396450
Website:Lenovo.com

Nobody responding from lenovo and service center on call
Why they are not receiving phone call
It is very bad to visit 20km away service center for checking weather mobile is repaired or not? So i can say your service center in navsari gujarat is not working in good faith of lenovo and lenovo customer.

How many days it will take to repair mobile for replacing simple vibrator, it is taking more than 3 week. Weather...
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Address:Ajmer, Rajasthan, 305001

Dear sir/madam, i have a lenovo vibe k4 note (A7010a48) mobile. I had given my handset on[protected] to authorized lenovo service center, in my handset some display problem happen so but after my display problem resolved my handset continuously level off the service center.
My handset completed about 2 month but still worth less
My service request number #soin[protected]
My imei number #[protected]
My handset...
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A
Ankitzaveri4
from Rajkot, Gujarat
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Lenovo phone not fixed

Address:Rajkot, Gujarat, 360005
Website:Lenovo smartphone

I have submitted my phone to service centre and it's been over one month and they still not solved my problem my complaint no is C0012 and ime no is [protected] and company is not sending parts to service centre please take some legal action on the company i hope you can solve this problem so as such we are middle class people and we does not afford loss of 15000 Rs mobile...
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13msandip
from Surat, Gujarat
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Though having mobile warranty, not get proper service

Address:Surat, Gujarat, 394210
Website:www.lenovo.com/in/en

I have purchased lenovo S850 on 5th Feb 2016 from flipkart. Com. It is having speaker problem. Initially when I checked up with Lenovo customer care service Surat they just service and return back to me when I informed them it is having speaker problem. The same issue again arouse and I checked up with Lenovo customer care service Surat on 27th August 2016, I have been told that it will be repaired within 12-15 days. After completing 16 days,...
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S
spos
from Delhi, Delhi
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Automatic swicthed off

Address:516360
Website:flipkart and lenovo

My mobile phone is lenovo vibe p1 model cost is Rs.15999/- and i had purchased in online flipkart.com and purchasing date on[protected] and i had used only 5 months after that my phone is automatic switched off so i went at lenovo sercive centre and my phone is kept in 2months in lenovo cervice centre not rectify and dnot solved problem so i can not do problem...
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K
kj.thomas
from Ernakulam, Kerala
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Three months old lenovo vibe p1 turbo touch screen stopped working

Address:Pathanamthitta, Kerala, 689101
Website:RETAIL SHOP ,OXYGEN DIGITAL SHOPE,KERALA

Lenova vibe p1 turbo is a cheating product which must be banned .My vibe p1 touch screen stopped working since last one week.Warrenty was offered by the local retail company (oxygen kerala)instead of the company .The service center cheked the phone and told me to repace mother board which costs another 10, 000.I purchased the phone for rs.18, 000.Are they producing the product for just two months?
why does the lenovo company leave...
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Address:Sri Ganganagar, Rajasthan, 335804

I am harvind singh and i buyed a lenovo phone from a shop and after sometime my phones wifi was not working and i gave my mobile to the shopkeeper for repairing ..it has been 1 and half months and my phone is still not back ...the shopkeeper is making excuses everytime i ask him about my phone plzz help me ...shop adress B-16 Farm Complex, Suratgarh-335804(RAJ.)
ph no.[protected]
Shop name - Choice (R) Telecom
name of...
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A
abhid024
from Nashik, Maharashtra
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Brand new Lenovo ZUK Z1 not working properly

Address:411028
Website:shopap.lenovo.com/in/en/smartphones/?menu-id=smartphones

I have recently purchased LENOVO ZUK Z1221 from Amazon (Order Id;[protected] on 25th May. It was a new release from LENOVO & I took the risk of purchasing it. But now i realize that PURCHASING LENOVO MOBILE WAS ONE OF THE BIGGEST MISTAKE OF MY LIFE. Within 15 days Phone started to malfunction by not detecting SIM.

I raised the complaint for same with AMAZON INDIA, but they refused to serve my request(they have limited...
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S
sugandhi98
from Delhi, Delhi
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Additional Inspection Charge

Address:New Delhi, Delhi, 110001
Website:Lenovo

Hi Team,

I have bought Lenovo K4 Vibe, on 20 Jan 2016.
There is some problem with my Phone Touch and its not working, I have been to Service center located at Bhagat Singh Market (C.P). My Phone is under warranty but still they have charged Rs. 150 as Inspection Charge.

Request you to confirm why you have a provision of inspection charge when the phone is under warranty.

Thanks
Sugandhi...
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S
Sneha10
from Hyderabad, Telangana
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Lenovo K3 Note // Service Centre asking Bribe

Address:825314

I have placed order for this mobile on 17th oct 2015 and now the mobile is not getting properly charged.

I gave the mobile to nearest authorized LENOVO service center and they mentioned its BATTERY issue as well told Mobile being in WARRANTY so its free of cost so asked us to give them KHARCHA PANI ( ie money) to get the battery replace at earliest in free. On mentioning why shall i pay for the KHARCHA PANI when services has...
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A
aksaltaaf
from Mumbai, Maharashtra
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I am complaining about lenovo A6000 smartphone

Address:Solapur, Maharashtra, 413304

I have purchased this mobile last year due to advance feature of 4g which they have advertised. When I insert this sim in 4g slot, it is not showing any range but when I checked the sim in other mobile it is showing range. I contacted even customer care as well as service center of lenovo smartphone but they are not responding properly. They are saying it will not support 4g. Then why they have given that in feature as it will support 4g....
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M
Mikelnbike
from Noida, Uttar Pradesh
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Lenovo BTC offer 2016

Address:New Delhi, Delhi, 110049
Website:Lenovopromo.net

I bought a lenovo y700 laptop a month ago and a few days after (2-3) I ordered the Y series BTC offer which included a gaming headset, keyboard and mouse.
The company guaranteed to dispatch the goods within 21 days to my address.
After waiting for 21 days I sent them a mail regarding its status so they gave a reason that the keyboards were out of stock .
So, they said they'll dispatch the mouse and headset.
But...
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