Claimed

Lenovo Complaints & Reviews

1
Last updated May 10, 2024
Complaints 4392
Resolved
633
Unresolved
3759
Quick Links
Statistics
Share
Contacts

File a complaint to Lenovo

Having problems with Lenovo?

File a complaint and get it resolved by Lenovo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Lenovo reviews & complaints page 118

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
nidhi phutela
from Gurgaon, Haryana
Report
Copy

Lenovo Handset A6000

Address:Nainital, Uttarakhand, 263139
Website:Lenovo

I bought my Lenovo A6000 phone IMEI: [protected] from Mobile Gallery Kichha on 1st Feb 2016 but under its warranty period in the month of June its touch was not working so I went to Haldwani Service Centre The Delight mobizone E-6 pal complex haldwani. I gave my phone for repair on 15Th July 2016 and they asked me to check with them in a day or two so I called them after 2-3 days they said they will advise when phone can be collected...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sijumon joseph
from Thiruvananthapuram, Kerala
Report
Copy

Not ringing

Address:Kottayam, Kerala

Sir
i buy a lenovo vibe k 5 on july 1st week.after 3 week, there is acompliant, when any one call me not ringing. after calling it seems missed call.some times alarm not working .i showed service center in kottayam .they receaved compliant instal softwair . since 2 days that compliant reapeting . what can i do ?

siju joseph
indes chemicals
pulickal trade center
s.h mount p.o
nagampadambr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amit499
Report
Copy

Lenovo k4 note mobile

Address:Rajkot, Gujarat, 360001
Website:lenovo india

Not happy with lenovo warranty issue.
Few days back suddenly my lenovo k4 note shutdown in pocket and not able switch it on. As i bought it before 5 months (Within warranty), so i went to lenovo mobile care. After hrs of waiting finally turn came. After taking few moments they said motherboard is out so they hv to replace it, which will cost rs.10, 000. I said it is in warranty. With there happy face they replied it will not covered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohit3192
from Mumbai, Maharashtra
Report
Copy

Lenovo phab plus tablet (pb1 770m)

Address:New Delhi, Delhi, 110019

Product serial no hgeh12me
I have lenovo phab tablet pb1 770m
I am facing problems with this table the product quality and customer service (India) leaving me only frustrated.
First my tab already had motherboard replaced by lenovo service centre. The problem now is that tablet has very poor camera quality (Almost vga quality) second it is not accepting 32gb micro sd card.
I was told by customer representative...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kediaca
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Laptop / warantee service not provided in time / product not repaired inspite of repeated attempt

Address:380054

Please find attached herewith copy of all onsite service call report for your record and necessary information.
Also find attached pages from the magazine issued by Consumer Education and Reserch Center, Ahmedabad where it is mentioned that Lanovo India Pvt Ltd has to pay to Mr Yuvraj Modi, Ahmedabad Compansation of Rs 79000/-. I am member of this association and has already reported the case to them to take necessary doing under consumer...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
yashikaj
from Pune, Maharashtra
Report
Copy

Service station did not provide sim tray even after 2 months

Hi,
I had ordered lenovo k900's sim tray before 2 months at your service station situated at pimpri, pune. After that i visited them 2-3 times every time they said that it will come in one week but till dated didnot received any calls from nor sim tray. Further i called them today and asked for the st. Atus then they replied that its not available with the company. Now what should be done my phone is off from last 2 months. Is this...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vijayalakshmi K.P.
Report
Copy

Defective lenovo zuk z1

Address:Bangalore, Karnataka, 560023

I bought a lenovo zuk z1 phone from amazon for rs13500/- after few weeks o[censored]sage, the phone automatically went to airplane mode. I visited the service center, they replaced the pcb and the phone was working fine. 15 days later, the phone is now again in airplane mode. I am very unhappy with the phone. I just want to return the phone, its defective. Please help....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hygino Toscano
from Mumbai, Maharashtra
Report
Copy

Lenovo Mobile ZUK Z1

Address:400068
Website:lenovo

I had purchased Lenovo ZUK ZI from Amazon which was delivered to me on 13.06.2016. The battery was getting discharged by 3-4 hrs even without internet. It is supposed to have 4100 mah battery. But the 7 days period of returns was over. I visited the Service centre at Borivali. They told me it is a software issue and we will change the software. After i got my mobile back, it was the same problem. I complained to the services ED and he in...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
iamgagan1984
from Solapur, Maharashtra
Report
Copy

Use of local parts and pathetic services in service centres

Address:New Delhi, Delhi, 110052

I am raising this issue to throw some lights on the service centres which are not monitored by lenovo service team. Since a user of your brand from the mobile handset (Lenovo k900) continued the journey followed by zuk2, a7000, vibe x 2, k3 note. Now getting deeper into situation i had purchased two - lenovo k note 4. After twenty days my handset is gone to service centre for the faulty display issue in rohini (Sec3 m2k market new delhi first...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dharmenra Kumar
from Bengaluru, Karnataka
Report
Copy

Not responded by service centre for replacing the mobile phone

Address:Jabalpur, Madhya Pradesh, 482001

I purchased lenovo k3 note on 04.08.2016 from s. S. Mobile, shop no. 12-a, corporation market, nodra bridge chowk, jabalpur.
Mobile using after 02 - 03 days k3 note mobile ph. Is hanged and automatically shutdown. When i went to shop for replacing the mobile they said that to contact the service center. I went service center on 10.08.2016 and explained the problem then mobile has been formatted and updated by the service center but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Pune, Maharashtra, 411057
Website:www.lenovo.com/contact/in/en

My family ordered Lenovo Zuk Z1 mobile to be gifted for my birthday.

It was handed over to me packed after around 7 days.

When I started using it, I found that the earphone jack slot was too small to support any earphones.

I went to service center and they said that replacement period is over and now I have to submit this mobile to service center to get the things done.

The part...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amit Kulhare
from Pune, Maharashtra
Report
Copy

Network signal issue k3 note

Address:411041

I purchased k3 note from flipkart on nov. 2015. It worked well initially but since last 3-4 months no network signal bars shown and unable to call and receive the call. We did change the sim, new micro sim and also update.
Also, the service centre in shivaji nagar not responded properly and having restricted time to take token and launch complaints. Other one is very far from the place.
Please do the needful and guide me accordingly.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bang_alok0987
from Mumbai, Maharashtra
Report
Copy

Lenovo a7000

Address:400097
Website:support.lenovo.com

I had purchased a lenova a7000 on 24th june 2015 from flipkart.com bearing imei no. [protected]. Within six month of purchase the touch screen began giving problem and so i had been to the service center who in turn repaired and gave it back. Now it’s the second time the same problem has reoccurred. I have sent it to the service center with record number srb2x[protected] now my concern is :-
 have i bought a defective mobile.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
akfchaman
from Veraval, Gujarat
Report
Copy

Driver state failure

Address:Junagadh, Gujarat, 362630

So i bought a lenovo thinkpad for college, it's a pretty great laptop so far, but i've been having issues a few issues.

1.) randomly my connection to wireless will just drop, and when i troubleshoot, it simply says to reset the router. This doesn't work because i can't reset my school's router. Rebooting doesn't work either, i end up system restoring to a previous point and my connection all the sudden is perfect again. What...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prakashik
from Tellicherry, Kerala
Report
Copy

External hard disk

Address:670702

Sir,
I have purchased lenovo external hard disk last month.. Unfortunately the hard disk has not been worked even a minute.. I have contacted the service centre of lenovo, but they refusedto give any assistance. Kindly do necessary steps to replace the hard disk immediately

Invoice no. Sdef78/16-17/2290 date[protected]
Erial no. Gxb0k69457
My phone no. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:122001
Website:lenovo care

I gave it 10 days ago but he did not any response. Plzz try to understand sir i buy this phone in 20 days ago but his touch key didnt work properly plzz do somthing sir i very proudly to buy this phone. I am going to lenovo care also but he did not reponse he gave me week to week but the problem till same issue he did't response me plzzz gave me new phone or plzzz check my phone....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sandeep M Shintre
from Mumbai, Maharashtra
Report
Copy

Laptop is not starting

Address:410206

My laptop is not starting when charger is connected, and it is starting but not booting when charger is not connected. Restarts again and again in few seconds.
I am not able to start in safe mode or to startup repair....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SANJEEV KUMAR SHRIVASTAVA
from Ghatal, West Bengal
Report
Copy

Lenovo-vibe-k4 note

Address:Patna, Bihar

I purchased a Lenovo-VIBE-K4 NOTE mobile set from dehradun on 02.03.2016. But for last 15 days there was some problem in the set. The charger point was not responding and there was problem in charging of the set. Apart from that even on-off button was also troubling.
I contacted the service center of Lenovo at Patna and left the set with them. After 3 days I was informed that the Mother Board of the set has got corrupted and I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhishek Thamman
from Gurgaon, Haryana
Report
Copy

The company is doing nothing for my complaint.

Address:Varanasi, Uttar Pradesh, 221005

About three months ago, I had some noise problem with my laptop. So, I registered a complaint with the Lenovo team and after many struggles I got my laptop fan, upper case and lower case replaced by on-site service. Since then, I am having issues with my touchpad. So, at first I called the Lenovo toll free service. They took my system not less than 3 times but they were not able to fix the problem. Then, they asked me to perform one key recovery....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pushkar Patni
from Delhi, Delhi
Report
Copy

Lenovo smartphone model a6010

Address:New Delhi, Delhi, 110077
Website:www.lenovo.com

Dear sir/madam,

I have purchased one lenovo smart phone model a6010 four month back. Suddenly i have facing problem in cemera. I have submitted my phone on 18 july to lenovo service center m/s. Technocare solutions pvt. Ltd. At janak puri n. Delhi. But till now my phone is not repaired. Service center people always said that they did not know how much more time it will take. I had contacted them many times but did not solve...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy