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Lenovo Complaints & Reviews

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Last updated May 10, 2024
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Lenovo reviews & complaints page 123

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A
Aju tdpa
from Mumbai, Maharashtra
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Mobile phone problem

Address:Kozhikode, Kerala, 673012
Website:www.consumercomplaints.in

Purchased one lenovo A100 mobile on 29th April 2016 and found some issues related to camera and device is automatically restarting.went to authorized service center at kozhikode Fortune service.but they cant rectified the problem.they said it is this problem of all mobile phones in that series.so any updation will get they will inform.till the time the problem not solved. company offering one year warranty....
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R
ravifromdelhi
from Mumbai, Maharashtra
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Yoga 500 laptop faulty and dead 3 times within 4 months of purchase

Address:110032
Website:www.lenovo.com

I purchased lenovo yoga 500 (s/n r90gevlt) in the month of feb 2016..

- machine went in dead condition on around 8th/9th june 2016 and i lodged complaint on call center (acknowledgement received on 9th june)

- engineer visited on 10th june and did some correction after which machine started working

- machine again went dead on 12th june and i reported the same to customer support through email...
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Address:New Delhi, Delhi, 110020
Website:shopap.lenovo.com/in/en/smartphones/?menu-id=smartphones

Dear sir/madam,
I have lenovo k4 note smart phone with imei no [protected]/41.
I have purchase online this phone on the date 03 feb 2016, invoice no :ka-blr[protected] on amazon.In with one year warranty of hand set and six months of warranty on accessories as per lenovo mobile policy.
After 5 moths o[censored]se it start creating charging problem. I facing a lots of problems due to this. I can't think about new...
+2 photos
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A
Anup Royy
from Delhi, Delhi
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What a pathetic customer service experience!

Address:New Delhi, Delhi, 110044

I have a vibe x2 model. Today i went to lenovo's okhla ph. Ii service centre to replace the data cable as it was not charging the phone. The experience was just horrible! First of all, i could not understand why they are asking for a hard copy of bill from every customer visited to service centre when they can easily check the warranty details online of any smartphone? Any ways, my token number was 130 & when i got my token, the 121 number...
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A
amit.verma0343
from Gurgaon, Haryana
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Defective charger not replaced since 20 days

Address:New Delhi, Delhi, 110092

I bought lenovo z1zuk last month, it wasnot been a week and my charger was dead, i visited the customer care in laxmi nagar delhi. They said it will take a week to replace the charger so i gave them my charger to get it replace now its been around 20days but i have not received my charger yet. No one is concern about the problem i been though without phone as i dont have a spare phone that support nano sim.
Worst customer care service...
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C
Chandra Prakash Kumawat
from Jaipur, Rajasthan
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For registering the product in btc offer again on same email id

Address:Jaipur, Rajasthan, 302024

Before payment in btc offer my yoga 500, my machine changed due to some hardware problem .
Now I assign a new serial no. I am not able to register my machine on same email ID with different serial no.

I don't want change my E-mail id .
Please cancel the previous registration on this email id.

I don't want to maintain the different- different emails ....
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P
Priyanshi tripathi
from Ahmedabad, Gujarat
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I am complaining about lenovo service center

Address:Ahmedabad, Gujarat, 380051

I am using lonovo vibe s1 due to some. circumstances water gone inside the mobile phone i gave my phone to service center for repairing they kept my phone for 5 days and then they tell me that they will charge rs 7000 on call bt when i visit to service center to collect my phone they have break my phone into pieces and then told that now nothing can done. they have cheated me if will not get my phon back in ready condition then i will go...
+1 photos
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A
Aditi_Priya
from Bengaluru, Karnataka
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Not getting motherboard

Address:560100

I am having lenovo yoga 2 13 laptop which is not in warranty period. My laptop was having motherboard issue, so i went to service center in jayanagar (Bangalore) on 16th may 2016. They asked me to place an order through mail and to wait for 4 weeks.

When i called the service center after 4 weeks to know the status, they said that part is not available and to take any cheap level service.

I called the customer...
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V
vishal880
from Ahmedabad, Gujarat
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Mobile lenovo k3 note

Address:Gandhinagar, Gujarat, 382028
Website:lenovo

Dear sir i will buy a new mobile lenovo k3 note at date 30/10/2015. Now my mobile have some trouble like that sometimes touch not working and network always in low portion so i request to you please change my mobile in warranty or please early get back your review or suggestion......
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P
Puneet4265
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Lenovo mobile problem

Address:Gurgaon, Haryana, 201303
Website:www.lenovo.com

Dear sir,

This the concern about my mobile lenovo zuk z1, which i bought on 18 of may, 2016 and delivered to me on 21st may, 2016. After using a week my mobile was working fine and i'm satisfied with my selection of mobile but on 5th june, 2016 suddenly the network were gone from both the sims so i reboot my phone with thought of that may be some network fluctuation were come, but reboot didn't fix it and then i reset it to...
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N
nishu11
from Jalandhar, Punjab
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Lenovo vibe k5 defective product received from www.amazon.in

Address:160055
Website:www.amazon.in

I placed an order on www.amazon.in on 10th of july 2016 and received my product on 18th of july 2016. once received my phone i sold out my old phone to buy some accessories for new phone. as started using it found that the mic (microphone) of new phone is not working. now they would take another 10 days to get it replaced leaving me without phone and harassment. i am attaching a image of lenovo service record, its confirms the defect in the...
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S
shagun rawat
from New Delhi, Delhi
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Laptop hardware issue

Address:New Delhi, Delhi, 110015

Laptop isn't working when i m starting it. No display except the lenovo logo.It stopped working suddenly n started beeping. Earlier it had battery issues which were resolved. I have imp work to do n i can't afford this again n again.I had to stop all my imp work. It is still in warranty n i have faced so many issues .please revert asap n fix it else i need a new laptop....
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S
soumyadip sengupta
from Mumbai, Maharashtra
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Hardware problem within two month after purchasing my mobile phone

Address:Nalanda, Bihar, 733202

I purchase lenovo mobile handset dated 31/3/2016 and within two month which is hardware problem & having no other alternative i complain to the authority concern and claiming for replacement but in vain thereafter i, e on 24/5/2016 handed my k5 lenovo mobile phone customer service siliguri but still today which is nor replacement nor repair my phone by compny....
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N
Neel_cheluri
from Bengaluru, Karnataka
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Display not working for lenovo vibe k5 mobile with serial no (lh2c63hz2)

Address:Bangalore, Karnataka, 560037
Website:www.consumercomplaints.in/new_complaint

Hello
I brought the lenovo vibe k5 mobile from amazon on 27-jun-2019 flash sale
With seria no (lh2c63hz2) on amazon from seller.
From okay enterprises
Order #[protected]

I am not able to receive/dial the phone calls from 17-jul-2016, when i swichoff the mobile and restart display is not working.
Planned to return the mobile, where i can see the return window is only 10 days.
br...
+1 photos
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A
Anuj Chauhan gi
from New Delhi, Delhi
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My lenovo A7000 problem not solve.....

Address:Ghaziabad, Uttar Pradesh, 201001
Website:www.lenovomobileservice.com

Hello,

my lenovo A7000 head phone jack issue not solve .
i am visit three times service centre GHAZIABAD RAJNAGAR..

please help me and solve my head phone jack isssue...

I am waiting your response...


Thanks
Anuj Kumar


IMEI No. [protected]


Service centre : Lenovo ESCs...
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A
AJESH RADHAKRISHNAN
from Aluva, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lenovo smartphone delay in repairing of my handset lenovo zuk z1

Address:Ernakulam, Kerala, 683106

I have purchased a smartphone lenovo zuk z1” through amazon on 26th may 2016. After two weeks following problem arising in my handset:

1) hanging problem in handset after attending calls
2) display not working after a call

Last month (21/may/2016) i visited service centre “touchess communications” aluva & submitted my handset to them& they told me that in approx. Two week my handset will be ok. Now...
+2 photos
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S
Syed Imthiaz
from Bengaluru, Karnataka
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Lenovo a7000 with wrong time showing

Dear lenovo team,
This is an pecular problem i am facing.
Even on google i didn't see another facing this wrong time problem suddenly for some period.
For seeing time i have installed external app. But lenovo's time seems to be bit slower than the actual time suddenly for some period.
Is there any solution to this problem.
Due to wrong time showing i couldn't even set alarm on it.
I have attached...
+1 photos
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J
jyotirmaythada
from Gurgaon, Haryana
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Lenovo k4 note

Address:313001
Website:lenovo smartphones

I went to service center at udaipur rama telecom for repairing of my lenovo k4 note as my touch was not working. There was some touch regarding problem in mobile. First i want to say that there was no decorum of lenovo service center. Their service representative behavior was very bad. The service engineer checked my mobile and opened all the parts. After open my mobile engineer told me that what is the model number of mobile. Engineer who...
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I purchased lenovo vibe p1 4 months ago and it has advantage of having gorilla glass but unfortunately it doesn't feel as that glass because the same got broken because of mobile fallen from my hand at low ground level.

I went to service center for replacement as it's in warranty and it is very sad for the customers like us who are very choosy to buy a limited budget phones as they told me that display broken is not in warranty...
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J
jayeeta948
from Krishnanagar, West Bengal
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Lenovo zuk z1 - sim cards not detecting (purchased a month back)

Address:700039

I have purchased lenovo zuk z1 from amazon & after a month my phone stop detecting the sim cards. I have given it to service centre on 11-07-16 but it was told to me that they cannot repair my phone as parts are not available for lenovo zuk z1. What should i do now? How long do you expect me to continue without my phone? Is this is how you treat your customer? If you dont have parts then why do you sell such phones? My service no:-srin[protected]....
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