Lenovo Complaints & Reviews

I am using lenovo A6000 model phone.phone damaged in display not working.i want need solutions customer care response very worst.

My handset of lenovo vibe p1 has purchased online on 21/01/2016 – 04 2016. by flipkart.invoice no. #blr_wfld[protected], order id: od[protected] and imei/serial no : [protected] handset has not responding of not connect internet connectivity, voice breaking, not displaying receiver mobile no and name, sometime mobile will be going to shutdown mode and etc,. this issues phasing from last few months onwards so please replace new handset or amount refund

Sir i have p70 online i got some problem with the mobile i contacted service centre at patiala dated 18.06.2016. but till date product not handed over to me. i have also called on service centre and customer care they have registered my complaint no.[protected]th july sriv[protected] and im emei [protected]. but is the next step for me
Gulshan kumar
[protected]

Hi i bought ideapad 300 in gbs systems and service pvt ltd omr road no 390, kandanchavadi, chennai -600041 tin number [protected] which cost around 45k in any official lenovo store they hiked to 50 k and they offered 1500 discount and fooled me. even though it my mistake i request you all before buying in this shop please have margin of 5k in bargain since they are clever enough to fool people. every official store is selling for 45k this store alone hiked to 48500 on top of that head phone and normal mouse which pprices in online 750 around and mouse mrp 300 they charged me 2000 and finally billed to 51k for 45k laptop. biggest cheaters being official store

Product model : lenovo vibe x2-ap
Serial number : hb072grt
Purchase date : 5/7/2016

Phone battery is defective. it gets charged to 100% and then even after using for more than 4 hours its battery status remains same.
Display shows 100% charging all the time. if i try to charge it, it does not get charged as it shows it is already 100% charged.
After some time, suddenly the phone goes off. then after plugging in charger, it shows 0% battery and starts charging it.

I faced this issue since the 2nd day of receiving the phone.
I didn't notice it first two times when it happened. but after that i realised it is happening every time. its not even 1 week that i have bought this phone and this problem is coming.

Please help.

Regards,
Neha
Email id : limat. [protected]@gmail.com

Hello! My name is vikram i bought lenovo k3 note from flipkart before 10 months old. I had a problem that when i am using my mobile like watching videos, playing games or using internet my mobile display appears blue colour in edges of display.it will spreads slow but totally display turns into blue colour. And one thing my mobile does not fall down or any damage else. It have warrenty .is there any solution.?

Worest lenevo service.
I am nagaraju from rajhamandry. i brought lenovo vibe p1m in january 2016. i found problem flash light not working properly then i went to your authorized service center (srkt enterprises) in rajhamundry. they told flash light problem and they want to send another service centre and said mobile collect after 30 days till today 45 days my mobile not received. i think i am a big fool to choose lenovo for brought mobile. plz take action and give my mobile as soon as posible

The mobile product model k50a40 black mobile batch no [protected] purchased from m? s kabir tecnology pvt ltd, gandhinagar pin 382026 on 4.12 2015. the set is giving trouble in touch & camera, sound from last one month.
The set was deposited for repair within waranty period to lenevo service center, 232/ab 1st floor s b gorai road asansol, west bengal on 8/07/16. their acknowledgement receipt soin[protected] date 08/12/16. and customer complaint code c0029.
Please arrange at the earliest

Very bad experince with lenovo phone and its service center.
And there is no response from customer support
I gave my phone to service center for resolving my issue.
But they are not able to solve issue but they created new issue in my phone and now they are not hearing me.
This case is from rajkot service center.
O my advice to all that dont buy lenovo product.

I own lenovo Z50-70 laptop it is in warranty ; it is not getting on
I have chkd with Adpator also
I tried calling Toll Free no. also but no response
serial no. YB06130169

I have lost my mobile at nerul, thane belapur road. please block my mobile & sim card -
Sim card no - [protected]
Imei no - [protected]

Please help on priority to find my mobile, since i do not have any other contact no. please block my mobile & sim card - with immediate effect. i will be highly appreciated for urgent your help
Regards,

Abhijit jadhav

Respected sir/madam

I own a lenovo smartphone vibe p1 model. it was bought in the month of december 2015, with imei1 [protected] and imei2 [protected]. i jad some problem in the phone so handed over the phone to your authorised service centre at neotel anantapur (515001) pin code in andhra pradesh on 25.05.2016 the intial problem was, the lhone would get switched off once the screen display goes off. the service centre people informed me that it was a software problem and will be sorted in a days time. when i visited the centre second day they informed me that the main board has got problem so they have ordered the same and it shall be rectified in 15 days time and they also informed me that it shall not cover under warranty. where as it was under warranty. now after a month nearly they tell me that its not the problem with the mother board itd with the support board. i have drawn suspicious in ygeir behavior. because when i visit the service centre there are many people who are complaining regarding the service centre. one such person had complained that even his parts where replaced with duplicate parts. now i fear a lot about my phone its already a month and i have to pay a hefty amount even though i carry a valid warranty. please do something di that i can get my phone at the earliest. i am not able to put thr agony iam going through in this mail. do pls look in to the matter and see that i get my phone at yhe earliest.

Thanking you.,

With regards

I zaid akhtar bought a lenovo zuk z1 from amazon,
Ordered on 19 may 2016 and received on 22 may 2016
Order#[protected]
This phone is getting hanged after receiving phone calls, unpredictable to say which call will hang it up.
During normal usage too, i am a very generic smartphone user not much geeky.
After spending so much of my hard earned money, it’s really painful to undergo this sort of situation.
Just an fyi, when my zuk hangs itsel[censored]p i need to do a hard reboot by pressing necessary buttons.
This is a very formal request to lenovo company to refund my money asap.
I am ready to proceed with any formalities required i. E. Returning the handset or any documentation.

Regards
Zaid akhtar
Reach me @: [protected] / [protected]

Have purchased lenovo k3 note few months back got a system update thru ota to update the os from lollipop to marshmellow. i went ahead and updated on march 1st. after that call quality dropped and disconnects. there should be strict policy to check if everything working and then only these updates should be released. with this i cannot go back to old version and service centers are also not able to do anything. request to please reset to lollipop or exchange new phone.

I have purchased lenovo zuk z1 from amazon one month back. Within one month phone started problems like heating up and network not available. Strating 2nd july, it is not showing any network. When i called up amazon customer care about the issue they said product problem will be resolved by product manufacturer and hence amazon could not help any more after sales.
Then i called up lenovo customer care. On first call they said that i have to do factory reset after which it will get resolved. After doing factory reset when i again called back, then send nd customer care told that i have perform safe mode start as this problem might happen due to some tp software. When it again didn't get solved then i have again called up customer care again. Now this time 3rd customer care said that this is a known problem and hence i have to visit lenovo service centet only.
Now question come is that is product has known issue, then why lenovo / amazon does not stop the sale till it is resolved. Another point about lenovo services is that their customers carr executives are just passing time without telling truth and troubling end customer by consuming their times.
On visiting today 7th july to service center (Hcl lenovo service center, m2k, rohini sec-3, drlhi), they have informed that spare part is not available and will be available only after 20 july (After 2 weeks).
1) amazon does not provide after sales srrvice.
2) lenovo smartphone product is not workable.
3) lenovo customer care support is too bad.
4) lenovo service center does not have spares.
5) service center was not ready to provide escalation matrix contact number.

My lenovo laptop shuts down properly but when i start the laptop it take so much time to start and sometimes did not start and for that i have to remove the battery and then it may start sometime, most of the time i have to face many problem like it start but take too much time to loading.
O please help me for resolving the problem as early as possible.

Dear sir,

Its second time i have submitting my complain but there are no action taken by lenovo india and your side also. can you help me regarding that. my lenovo phone is heating continuously. i have facing various problems due to this issue. i requested to you please do the needful.

Thanking you.

Regards

Daneshwar pandey
Mob. - [protected]

Purchased lenovo vibe x3, there "flagship" so called best phone. it crashed (just switched off, and could not switch off again), in 70 days. given to okhla service center on 7th jun, now today is 8 july, and still they say they need 15 more day to repair it...
Wrote to their service ed "mr. sudipto ghosh, they also just write something, nothing happens.

Planning to move to consumer court, as how can they keep me without a phone for two months. and their flagship mobile crashes in just 70 days.

Will suggest never buy lenovo products, have seen their customer service center, full of poor people crying for their mobiles/laptops like me.

Sir,

I have a new laptop whose sr. No. is MPO7YKPJ (Z51-70) but frequently give me problem of dimming on screen during working though it had been repaired by Dhanbad (Jharkhand) Lenovo service Centre for several times.


Hence I request you to rectify the problem permanently so that I have a faith on your brand.


Thanks. Yours faithfully,

Subodh Chandra Sarkar

Qtr. No. B-13,

Officers Colony,

Putki,

PO-Kusunda

Dhanbad

PIN:828116

Jharkhand, India

Dear Sir,
This is to inform your that I was pursed one mobile Lenovo Vibe P1 as on 04 Nov. 2015, bya Flipkart, I am facing problem in its Power button from the beginning, when i was file my complained to flipkart customer care but he was replied me to talk in lenovo customer care, after some time i was visited to lenovo service center to make it correct, your people are clearly denied me to help and blaming me that your mobile is not covers in under warranty, but if lenovo customer care will authorised us to do it correct that we can entertain only, please
please help me out sir, my mobile details is as under.

Mobile Model : Vibe P1
Date of Purchase : 4 Nov. 2015
IMEI no. : [protected]
Problems : Power Button not in proper working, Heating Problem, Contats and Massage not works properly, malfunctioning during calling, working speed very slow.