Lenovo Complaints & Reviews

Good morning, I would like to make a complaint. I purchased a Ideapad Flex 5 40 DAYS AGO. Zoom calls are not working. I have called several times trying to get the problem fixed. I have had to pay $80 and have spent several hours on the phone. The camera is still glitching and I will have to call again tomorrow. I need a 2nd computer for my 2nd office and my husband suggested The Lenovo think pad x1 yoga gen 5. Unfortunately due to the poor customer service, with my first computer, and still not running well, I will not be buying a second Lenovo. I am considering now a Macpro due to their warrantee and customer service. I do not have time to spend hours on end with a tech and pay $80 for a brand new computer.
I called customer service after calling TECH support 3 times on 9/6/2021 and was told that assistance is not provided because I bought my computer from a 3rd party and not from Lenovo. I can't believe you place products with 3rd party companies and then do no support them. I will also be filing a complain with the Better Business Burea.

I have logged a complaint regarding hard drive issue in my lenovo desktop and one week already completed and there is no solution provided by lenovo. Complaint no. [protected].

I am doing call to lenovo service center on daily basis and they always says that it will take 4-5 days.
I do not know what kind of service they are providing to customer.
Kindly do help in to this matter on urgent basis.

Since 3 or 4 day the buttons of the pc are not working .

Keyboard tying letters on its own, on pressing a certain character it keeps on pressing it without user input

Hi Team,

Kindly arrange an Agent on urgent basis to change the battery & speaker as both are not working properly since I purchased it.

This is just wasted of my money.

Regards
Amir
[protected]

Hi Team,
Pls help with resolving the issue of Battery & Speaker as both are not waste of money since I purchased.

Regards,
Amir
[protected]

I purchased a lap top vide invoice No. CI/0052/20/2020 from your authorise agent M/$. Compucare infotech. Kamothe on 01/06/2020. Since then I am having one or other problem by malfunctioning of laptop. I have taken personally so many time to your agent but it was not fixed properly. I think some malfunctioning of software. Kindly depute your engineer to my residents so that it can be checked properly and fixed. You may say it is not under warranty .ok. whatever your visiting charges and repair charges I am ready to pay.
Thanking awaiting your favourable reply.
Yours faithfully.
Chandran. mob.[protected]

The Lenovo Laptop is one year old, its not starting and giving a blue screen with messgse
STOP Code: Critical process died

Case id [protected]
Bought Lenovo Ideapad s340 in sep 2020. Last months its motherboard was found faulty and changed by Lenovo technician. After that BSOD error started along with speaker problem. Online technician tried to install clean windows again. But could not install resulted into dead laptop and data lost. Speaker part has been ordered and was delivered 1 week back at the service center. But no progress since then. Service center guys not picking phones. Customer care of Lenovo has no idea instead of saying to wait. No one has yet called me. They are also not replying on social media platforms. This is costing me lot of money.

Hi Team,

This is with regard to the lenovo laptop which I bought in 2020 model number v145 AMD A6 .After using it for a year. They asked me to do a bios update. Soon after installing this update my laptop stopped working, as it's not turning on.After taking it to computer repair shop in my city later came to know that I have to replace the mother board due to this issue.Nowasdays I am hearing this compliant from everyone even my friend who bought the same model has faced the similar issue.Hereafter I won't recommend this laptop to anyone.I am being facing a very bad experience in using the lenovo laptop.I request you to kindly take action on this issue and look deeply on it.

My laptop is not charging

Hello.
The order was placed on 23 Aug .
I was told it will be delivered within 5 to 7 working days.. and it's not been shipped yet..
It was shipped once but then got cancelled..
It's really shameful to get a sales service like thiss..
Pls look into the matter when the payment has done in advance.. atleast service should be given like that..
Thankyou

From day of purchasing I am facing lots of issues in my lenovo laptop. Hardisk, keybord, screen all are defected.

Changed new hardisk and keyboard now screen having lots of issues.
This is so much frustrating. Only 3 years of completion lapptop purchase I never used my lappy properly every time I am facing issues. I am IT professional really want action on urgent basis on this metter.

Model no- Lenovo IdeaPad 520
Serial no- PF0VC0PN

No response from lenovo team, my new laptop have stopped working within 6 months.. And such delayed responses.. It is hampering my work..Very disgusting service

I bought it a year ago and screen started wobbling a bit when I got it checked in service center they told hinge got detached from the laptop body . How is it possible when the laptop stays on the desk 24x7 I have never taken it somewhere in bag. Detachment from body clearly shows faulty body . Service center is not ready to cover it under warranty even when 2 years of warranty are left.

Used the laptop for about 1 year and that to only kept on desk never carried anywhere and suddenly one day screen started moving a bit so when I got it checked in service center they told hinge got detached from the laptop body. How is it possible for hinges to get detached in 1 year it's clear sign of faulty body but they are not ready to cover it under warranty.even though I had bought extended warranty with laptop but it doesn't cover the problem waste of money

Bought LENOVO SLIM IDEAPAD-3 FROM CROMA JAYANAGAR BANGALORE. The laptop crashed within few days of working. The technician who came told us that there is a fault in the SSD card and the same will be replaced.

We have been waiting for the past 3-4 weeks for the same but in vain.

We need a replacement of Product as we do not trust the company or the product model that was sold to us.

The same complaint has been filed legally and we are waiting for 2 more days post which we will take the matter to the court.

I purchased this laptop on 22nd June. And after using it only for 2 months on 27th August a black line appeared on the display. I complaint and an executive of lenovo came with the lcd to change the screen. But I don't want to change the screen since the laptop is just two months old and I was not hoping for such an experience after purchasing a high budget laptop. Therefore, I want a replacement for my laptop Since the issue was technical and involuntary.

Ur transaction on HDFC Bank CREDIT Card ending 3030 for Rs. 3000.00 has been credited/reversed by THEDOSTORE1247450 on[protected]:10:51:41
I placed an oder value of 65000 not received cash back

We are unable to open laptop display screen, due to some screw/ nut .
Please visit the engineer.