Lenovo Complaints & Reviews

Battary back up issue and key board complaint...

My idea slim laptop couldn't been used since the day of purchase. It restarts automatically in middle of work. Lenovo's toll free is good for nothing. The service center guys couldn't fix the issue yet and has been sitting on the issue for 15 days till now.. they are not even ready to replace the useless laptop
No proper response.
We even have an extended warranty. But now i can vouch that Lenovo is a waste of money....

Dear Team,
Some keys of my LAPTOP are not working and even the touch pad / cursor is not working properly ... had been to service center at Lucknow and was advised to register the complaint Online, which I did and was given a reference no "[protected]" ... your support team had done trouble shooting for at least 50 minutes yesterday (25/08/2021), however there was no improvement, lastly I was asked to send file to them( as guided),...

Lenova Engineer troubleshooted issue, and said motherboard will be replaced on 10th August

No update or response on this ? When will the motherboard be replaced?

5 months passed from date issue reported and still the issue is not resolved.

ticket: [protected]...

E15 (Type 20RD, 20RE) Laptop (ThinkPad) - Type 20RD
have having problems with the screen, I have a flashing screen and it looks
like the beeld card computer now 16 months old to young for this to happen
warranty was for a year But in Belgium it's a law that a 2 year warranty....

Hi Myself Sunny Kurhade I had purchase Lenovo Laptop on 09.08.21 but on 12.08.21 laptop is not working i am contacted with Shop which is purchase Laptop he said pls log the complain. I had log the complaint on 12.08.21 the case NO.[protected] but till time problem not resolve.

I have done all procedure from my end already mail to
[protected]@lenovo.com
[protected]@lenovo.com
;

but no one reply me.br...

I've received a faulty screen from the desktop that I've purchased from the authorized outlet. Now I am facing the service issues regarding the screen and I am not able to use the desktop. Please take this complaint into consideration as my desktop is still in Warranty period and this is the issue. I have purchased the desktop from lenovo by knowing it's brand value. But the actions of the service provider from gulbarga has made me have second...

I had buy lenovo laptop in January 2021 and today my laptop is totally off it is not even getting on and when m doing on it is getting automatically shut so I need to service my laptop why it is happening like this...

Hi, I'm Ruchi,
I am Lenovo's customer for almost ten years. I just bought the Lenovo Ideapad Gaming 3, core i5 10th gen. it's just been 10 days and I'm facing so many issues in it, the working process is super slow according to a fresh piece but the main issue is its battery life within 2 hours it goes from 99% to 12% which is a huge problem for me because I haven't even used it much and still the system is heating so much.
if...

I had submitted my laptop to Lenovo service centre for keyboard replacement. They replaced it wuth a non backlit keyboard without my knowledge and refused to change it. details of the event are given below-
Job Sheet No NAD date - STESR2490, AUGUST 02, 2021
Laptop Model - Lenovo Ideapad 510-15IKB...

I (SHIVINA AHUJA ) PURCHASED LENOVO LAPTOP FROM -LOTUS ELECTRONICS SUPERMARKET
LAPTOP DETAILS-
INVOICE DATE - 18/9/2020
INVOICE NO - 82R2001348
MODEL - IDEAPAD
SERIAL NO. - SPF28WP5S

There was some problem in displaY( TOP SIDE OF SCREEN MIDDLE -INK LEAKAGE) of my laptop . SENT to the LOTUS STORE (FROM WHERE GOT ASSURANCE OF FUTURE SERVICE SUPPORT)- THERE TECHNICIAN TEAM PASSED THROUGH TO...

The tab was shown to the showroom on 8th August they checked and stated there is no issue. we checked again and noticed that the same issue persist. Further adding to it is the lock down criteria and on line class for children. the same was again shown to the showroom and we had requested for replacement but they stated to show in the service center. We had to wait for the children online class to complete to attend the issue of the tab.br...

I have purchase Lenova Laptop from Reliance Digital-Baroda.Purchase this product in 5th July.Laptop some times getting Hot as well auto start is not working.Every time i have start Laptop from push botton only.I have made two complain to Reliance Digital and they have also sent my LAPTOP to Lenova customer care centre.
But still i have not received any call or any updation from neither Lenova team nor Reliance Digital store Barodabr...

This is the worst service experience from Lenovo, I bought Lenovo Ideapad 330S on 20th November 2019.
Very Slow Performance
From the very first day, I am experiencing various issues with the laptop that isn't working smoothly like the Microsoft office all apps are working very slow, this has disturbed my work during the corona pandemic, I have contacted the store where I bought then they asked to contact Lenovo service center...

Purchase Lenovo Ideapad S145 on 31st May 2020, On 12 Aug 2021 while cleaning lap top and QRCode sticker which was almost damaged, removed it and below the stick found small hole and also from key board, letter K got loosened and for same booked complained to Lenovo as I have 1+ 2 years extended warranty for the product.

But Lenovo refused and said it will be not covered under warranty and for hole I need to connect with GBSSYSTEM...

I have sent my laptop in twice for repair due to not coming on, it is still not working, current case number [protected]. I received it back last week and received a call to check and see if it was working properly, a message was left as i was not at home with a number to call back, when i called the number on Monday 9/16/2021, i was told my case had been moved to another department or something but the person i was speaking to could not transfer...

Good evening sir
I am Arasad alam from bihar dist. West Champaran pin code 845438 sir
Lenovo charging is not working...

Sir
I have purchased a Lenovo laptop at Jamshedpur from Narayani International, 99 thakurbari road, aambagan, sakkchi, Jamshedpur 831001 on 6th Dec.2020.
Yesterday while operating the system there was an error showing disk drive error.I have shut down my system and went to the shop from where I had purchased it.Their technical team checked my system and said that your hard disc is scratched, so you call the toll free number...

I have raised a complaint on March 22, 2021.
My laptop was not working suddenly so I have sent mail to Lenovo customer care. They suggested to go authorized service center near by.
I have gone to service center in Madurai. But they are saying like mother board problem and not to service that laptop. So again I sent mail to cus care. They are asking to pay Rs.1770 for onsite service and I paid the same on April 27, 2021. After...

GOOD MORNING,
Hi..I'm Abisheik from India. I bought a laptop from the Flipkart platform. The laptop model was a Lenovo Legion 5i with 16 GB of RAM, an i7 core processor, and a 4 GB graphics card, among other things. When I received a laptop from a courier service, the product appeared to be in good condition, with no physical damage and was well packed. The laptop's working condition was far too good for a week. But I began to notice...