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Lenovo Complaints & Reviews

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Last updated Apr 22, 2024
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Lenovo reviews & complaints page 14

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Address:Office No. 428, A-Wing, 2nd Floor Vashi Plaza, Sector 17, Vashi, Navi Mumbai, India

My Lenovo Yoga laptop S.No. PF1GC76L one of the 'Cntrl' key was not operating. The laptop was out of warranty.

Laptop was handed over to 'Shree Service Tech' Vashi, Navi Mumbai, India on 25 Sep 2021. It was told that within about 3 days they will advise about the quote for the repairs to take this matter forward. Invoice SST/2021/02111 dated 25 Sep 2021 was issued by the said service centre.

Till date have written...
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Address:Yash computers, Eagle pride, 201,burudgaon road, ahmednagar

I was purchased the lenovo ideapad sim 3 laptop from yash computers burudgaon road, ahmednagar on 6 th october 2020 but within few days it doesn't work property.It automatically shuts down and heated up rapidly. It cannot work properly and it gives lots of problems to me.As my laptop is in warranty period so I have return the laptop to yash computers on 10 september 2021 for that problem and request them for give me a proper recovery of laptop.Now...
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K
Keval22
Oct 5, 2021
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Return of my product with 100% money back

I purchased legion 5 pro (s.no. PF33L7LK) which got delivered to me on 1st October 2021. It was defective out of box. The trackpad is not working properly and is irritating. I bought a very expensive product and getting a defective product is very disappointing. Customer care guys are saying that my warranty is depot warranty. And it is but the company needs to understand that warranty is given on properly working product and not on defective...
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I recently bought lenovo legion laptop but i am facing some error after 2 months then i call lenovo premium care for help they said u need to reinstall windows 10 then i agree for that.After the installation also i am facing so many issues the major issue is my system has nvidia graphics but it runs in intel integrated graphics i call so many time but my issue was not resolved different technician do different process and they finally make...
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saurabh2kk
Oct 1, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
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MODA Certificate not received

Hi Team,

Laptop DA has been done on 20th and i already provided the invoice copy, DOA images and e-report on 20th Sep but i am still waiting for MODA certificate so that i can replace my faulty laptop to new one .

i sent more then 30 email to [protected]@lenovo.com but no reply and no tentative date of MODA certificate . please do the needful . coz i need the laptop for office work, .
thanks
saurabh...
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J
Jais_somil
from CHAKIA, Uttar Pradesh
Sep 30, 2021
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S145-15api

Address:HOME NO. 69 , WARD NO. 10, PURVI BAZAR, CIVIL LINE

Sir, my keyboard isn't working properly since some days, and I've done all i can do to cure it, but I can't.
So, sir please help me in above.
My laptop is in Warranty period too sir....
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I had purchased the laptop on 26 Oct 2020 for my kids online classed and in less than 1 month I got a pink screen issue and it was resolved in 15 days by replacing the screen. Ticket no [protected]
The second issue came up on 23 March 2021 where the screen flickered and stopped working after a while. The screen was again replaced. Ticket NO [protected].
The third issue was reported on 7 June 2021 was with was camera/mic issue...
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J
Jeyabal2367
from Annavasal, Tamil Nadu
Sep 28, 2021
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Rockerz 295 v2 Black

Address:Lenovo omr chennai 21
Website:Ucuc

My Bluetooth headset one side problem so I am warranty claim my ticket number is 23767864 so pick up my product so I check the status was return no one call me number why want to me...
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B
bk4934434
Sep 27, 2021
Nov 23, 2021
This thread was updated on Nov 23, 2021
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Complaining about Laptop "Lenovo S145"

Website:www.lenovo.com

Respected Authority,
Myself is Bal Kishan and I bought a laptop number Lenovo S145 financed by Balaji Finserve in the month of August at Sanjay Place Agra (Uttar Pradesh) but since the starting the product is not working properly and speed is very slow . I contacted the dealer but I did not get any satisfactory answer then I contacted to finance company as well and they told to contact to contact to Lenovo Customer care.
However...
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R
Ria Malik
Sep 27, 2021
Sep 28, 2021
This thread was updated on Sep 28, 2021
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Camera-IdeaPad S340-14IIL

Its been a year i have bought IdeaPad S340-14IIL and in this one year more then 10 times the camera has stopped working. I have got it fixed so many times but whenever the system update comes the camera stops functioning. The company has no solution to this but where is my fault. Buying their product? In this pandemic where the work and studies have completely shifted to online its such a problem with this. I have invested 55K and cant buy...
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C
Customer_2021
Sep 25, 2021
Sep 26, 2021
This thread was updated on Sep 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Company & Shop Owner updating the product warranty

I purchased lenovo AIO Desktop with Serial # S1011F9V on 14th Aug 2021 from City Center MAll, Nasik. On 26th Aug 2021 sent mail to [protected]@lenovo.com along with the purchase invoice & photo of the product serial number as instructed by the customer care representative. Incident :[protected]. But on 11th Sept 2021 they replied saying they cannot help & I need to contact the shop owner from where I had made the purchase. In between I had also...
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C
Customer_2021
Sep 25, 2021
Sep 25, 2021
This thread was updated on Sep 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Company not updating the product warranty

Address:Leovo India

I purchased lenovo AIO Desktop with Serial # S1011F9V on 14th Aug 2021 from City Center MAll, Nasik. On 26th Aug 2021 sent mail to [protected]@lenovo.com along with the purchase invoice & photo of the product serial number as instructed by the customer care representative. Incident :[protected]. But on 11th Sept 2021 they replied saying they cannot help & I need to contact the shop owner from where I had made the purchase. In between I had also...
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N
Nikhil RB
Sep 25, 2021
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My legion 7i

Address:Dibrugarh, Assam

I have been waiting for almost 4 weeks now.
Engineer is ordering stuff and you're sending stuff. Whats going on? How much more time will be wasted?
Engineer said that the keyboard, display and something else was ordered yesterday (24th September)
So one more week. 5weeks!!! You need 5 weeks to fix your laptop?!!
Wouldn’t it be better to send a replacement unit instead of wasting my time and your parts???? br...
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N
Nik Navin
Sep 25, 2021
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Keys are not working

Some keys are not working and sometime keys are automatically typing and mouse pad is not working time to time...
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S
Shubhx3
from Jamshedpur, Jharkhand
Sep 24, 2021
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Diwali Redemption Offer: Products yet to receive is shown as redeemed after almost 2 years

Address:Lenovo India Pvt Limited, Ferns Icon, 2, Outer Ring Rd, Doddanekundi, Mahadevapura, Bengaluru, Karnataka 560037

Hi,
I bought lenovo Ideapad 340 on 26/09/2019. I recieved three offers from lenovo dealer as a part of Diwali offers. I redeemed extended warranty and gaming gear from buyalenovo.com. In January 2020 when I called customer care for status they told me due to covid import/export situation have affected overall procedure. So they told me you'll recieve products after few months. In June 2020 their website showed this product still on...
+3 photos
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C
chetanrajput@143
from Delhi, Delhi
Sep 22, 2021
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Mr. Amit pal singh & mrm nipul

Address:Vijay sales sec29
Website:Vijay sales sec29

Mr. Amit pal. Singh & mr nipul he both of guys not wearing mask at the time floor & not good behaviour his employees & promoters. Please action thease guys...
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I
ItiP
Sep 20, 2021
Sep 24, 2021
This thread was updated on Sep 24, 2021
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Defective Laptop within 14 days of delivered

I have received a Lenovo laptop on 30th August 2021. And one 10th of September I got blue vertical lines. Raised a ticket, display screen is gone. After replacing this, again Display cable gone within 1 hour, after that Mother Board and HDMI port is also gone.

Again followed next 5 days with support team, now WIFI card is also not working. And I am in a loop now that within 10 days all the parts of laptop is damaged. I talked...
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A
AE KHURAI
Sep 20, 2021
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Laptop not working properly and battery also

Address:KHURAI mp

I just bought a laptop two-three months ago from Bhopal DB Mall but the battery of the laptop is not working, it is not standing even for 1 minute, a USB port of the laptop is also not working properly and the LED of the keyboard is also working Sometimes mouse keypad is not working even for laptop, SERVISE NOT PROPER OF LENOVEO SHOP BHOPAL MY MOBILE NO [protected]...
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M
Mohil_Patel
from Vadodara, Gujarat
Sep 20, 2021
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Replacement request not being responded for Damaged Laptop Screen

The details of Issue is mentioned below. I have been contacting with Lenovo team for more than 2 months now, but problem is not getting resolved. They also stopped responding to my mails now:

This is regarding my out of warranty issue with my laptop. I have been using Lenovo Ideapad C340 which I bought from Amazon.
My Screen Got damaged and the touch stopped working. Nearest Lenovo Service Centre is located at Palanpur,...
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D
Dev Rastogi
Sep 20, 2021
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Ideapad slim 3 laptop

I had bought the laptop on 10 june 2021
It was good to use but after 2 months onward it start lagging it works so slow . Such as when I am trying to open up any application it suddenly shows nothing I'm the screen it becomes white display and after some time screen will come but the application won't start .
I don't know what's happening to it....
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