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Lenovo Complaints & Reviews

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Last updated Apr 22, 2024
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Lenovo reviews & complaints page 16

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S
Suresh9305
from Udupi, Karnataka
Sep 8, 2021
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No proper support after purchasing

Hi
I ordered my product on aug 2nd 2021
In order summary it shows delivery within 6 weeks
But it's been a month now
I called customer care and they said they expecting the product to reach India this week and I will get it by 16th September
I got reply mail from Lenovo stating that I will get my product only after 23rd September
And I got a reply from Lenovo team in twitter stating that I will not...
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sapna poonacha
Sep 8, 2021
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Laptop one hinge is broken

Bought a laptop in February and now the hinge has come off. Went to Croma they sent to Lenovo service center got it repaired and within 15 days it came off again.i bought it in the Croma store at Bangalore.
Hope you will give a solution. I understand all the terms and conditions. But I need a solution I can't keep paying for repairs after spending so much of money which is difficult for a teacher.
Thanking you
Regards...
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Sparsh_007
from Kotkapura, Punjab
Sep 8, 2021
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Lenovo yoga 7i

The hinge of my laptop is broken. Am unable to move the screen .
I have taken proper and reasonable care of the machine and have not commited any mistakes, its a defect in the laptop itself.

I have 7 months of warranty still left but the Lenovo care centres are not cooperating.
I have already suffered from huge financial loss due to this issue, am not able to continue my classes too.
Even after being in...
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manik chaudhary
Sep 7, 2021
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Laptop Issue not fixed since last two months

Facing slow boot and performance. Contacted customer care lot of time, but got no valid response in the last.
ticket -1. 0656076
2. [protected]
3.[protected]
4. [protected]...
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A
Akhila madhire
Sep 7, 2021
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Lenovo M10fhd fhd plus tab

I need an active pen for my tab and when I contacted while buying device they said you can buy separately. Due to budget issues I only bought tab at that time .Now when Iam trying to buy active pen they are saying that there is no compatible active pen for my device and when I asked for solution they hung up on me rudeIy I didn't expect this from Lenovo support team I expected a solution for my problem. Iam deeply disappointed .How can I...
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D
dakceo
Sep 7, 2021
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Ticket no 4001824281

I brought a new lenovo laptop which suddenly stopped working raised the ticket number mentioned above. It took lenovo 28 days to replace the malfunctioning parts, which included mother board. After changing the mother board it is asking for Bit lock password which i never had it is a personal laptop for my wife for his official work, neither the service engineer had it he was asking me for the same. His team lead said that same and said that...
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Amal A kumar
Sep 6, 2021
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Service during warranty period

Address:Regenersis Prime Digitronics Services - Lenovo Service CenterKairali Plaza, TC20/30(34, PO, Karamana, Thiruvananthapuram, Kerala 695002

I have purchased a laptop on 31st december 2020 with model name ideapad L340-15IRH Gaming. Device name Laptop - AIMH512. As resq plan of reliance I have also taken 2 years additional warranty. Now the laptop is having an issue in charging port. On 19 August 2021 I have given my lap to an athourised service centre, Regenersis Prime Digitronics Services - Lenovo Service Center) in Trivandrum. Till date I have not recieved my laptop.
This...
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S
Suzannepuckett
Sep 6, 2021
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Poor Customer Service for a Brand New Computer

Website:Lenovo.com

Good morning, I would like to make a complaint. I purchased a Ideapad Flex 5 40 DAYS AGO. Zoom calls are not working. I have called several times trying to get the problem fixed. I have had to pay $80 and have spent several hours on the phone. The camera is still glitching and I will have to call again tomorrow. I need a 2nd computer for my 2nd office and my husband suggested The Lenovo think pad x1 yoga gen 5. Unfortunately due to the poor...
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sanjueng
Sep 6, 2021
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Lenovo Serial No. PG02AJVD

I have logged a complaint regarding hard drive issue in my lenovo desktop and one week already completed and there is no solution provided by lenovo. Complaint no. [protected].

I am doing call to lenovo service center on daily basis and they always says that it will take 4-5 days.
I do not know what kind of service they are providing to customer.
Kindly do help in to this matter on urgent basis....
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Sehenaj Akhtar
Sep 6, 2021
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Buttons are not working

Address:Vill + PO = Momrejpur . PS = Farakka , Murshidabad , 742202

Since 3 or 4 day the buttons of the pc are not working ....
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pallav sejpal
Sep 5, 2021
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Laptop keyboard misfuntioning

Address:1-1001 Indraprastha Society,M.K.Singh Road, Samarat Ashok Chowk,Adharwadi

Keyboard tying letters on its own, on pressing a certain character it keeps on pressing it without user input...
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Address:756, Delhi Gate, Hapur , UP

Hi Team,

Kindly arrange an Agent on urgent basis to change the battery & speaker as both are not working properly since I purchased it.

This is just wasted of my money.

Regards
Amir
[protected]...
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Address:756, Delhi Gate, Hapur, UP

Hi Team,
Pls help with resolving the issue of Battery & Speaker as both are not waste of money since I purchased.

Regards,
Amir
[protected]...
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A
Anatakkal
Sep 3, 2021
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Malfunction of laptop lenovo .

Address:303. Abhilasha, Sector 21. Plot No. 83

I purchased a lap top vide invoice No. CI/0052/20/2020 from your authorise agent M/$. Compucare infotech. Kamothe on 01/06/2020. Since then I am having one or other problem by malfunctioning of laptop. I have taken personally so many time to your agent but it was not fixed properly. I think some malfunctioning of software. Kindly depute your engineer to my residents so that it can be checked properly and fixed. You may say it is not under...
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I
Ira Redhu
Sep 2, 2021
Sep 3, 2021
This thread was updated on Sep 3, 2021
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Laptop critical process died

Address:Maano Niwas, F-142, Sun City DLF Golf Course Road, Gurgaon, 122011

The Lenovo Laptop is one year old, its not starting and giving a blue screen with messgse
STOP Code: Critical process died...
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anupam khatiyan
Sep 2, 2021
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Lenovo not providing service

Case id [protected]
Bought Lenovo Ideapad s340 in sep 2020. Last months its motherboard was found faulty and changed by Lenovo technician. After that BSOD error started along with speaker problem. Online technician tried to install clean windows again. But could not install resulted into dead laptop and data lost. Speaker part has been ordered and was delivered 1 week back at the service center. But no progress since then. Service center...
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Innu Jacob
Sep 2, 2021
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Lenovo laptop v145 AMD A6 mother board complaint

Hi Team,

This is with regard to the lenovo laptop which I bought in 2020 model number v145 AMD A6 .After using it for a year. They asked me to do a bios update. Soon after installing this update my laptop stopped working, as it's not turning on.After taking it to computer repair shop in my city later came to know that I have to replace the mother board due to this issue.Nowasdays I am hearing this compliant from everyone even...
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R
Rathore786
Sep 2, 2021
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Laptop no charging

Address:Bhind Madhya Pradesh

My laptop is not charging...
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Kush Goyal
Sep 2, 2021
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Order status/delivery

Hello.
The order was placed on 23 Aug .
I was told it will be delivered within 5 to 7 working days.. and it's not been shipped yet..
It was shipped once but then got cancelled..
It's really shameful to get a sales service like thiss..
Pls look into the matter when the payment has done in advance.. atleast service should be given like that..
Thankyou...
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M
Monika66
Sep 1, 2021
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Defective laptop

Address:B-96 machna colony Shivaji nagar bhopal

From day of purchasing I am facing lots of issues in my lenovo laptop. Hardisk, keybord, screen all are defected.

Changed new hardisk and keyboard now screen having lots of issues.
This is so much frustrating. Only 3 years of completion lapptop purchase I never used my lappy properly every time I am facing issues. I am IT professional really want action on urgent basis on this metter.

Model no- Lenovo...
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