Lenovo Complaints & Reviews

After opening the laptop screen, laptop not started automatically, it required power off and on again to start the screen. sometimes laptop started automatically. issue to be resolved quickly.

I have bought lenonvo lap top on 30th august 2020
Since a week struggling to launch a comlaint or service request to lenovo
tried so many numbers and whatsup msg as well

serial no SPF2DHPP8
Regards
Jitendra Vishwakarma
[protected]

I bought Lenovo Yoga 7i with Serial Number PF2V47X0 and It stopped working in 40 days and I asked for refund from Reliance Digital but they raised the ticket with Lenovo Customer server informing that I will get a replacement/refund but the Lenovo Customer care sent repair guy twice but they didn't resolved the issue till now my laptop is dead and they closed the ticket with status problem resolved.

Hi
I ordered my product on aug 2nd 2021
In order summary it shows delivery within 6 weeks
But it's been a month now
I called customer care and they said they expecting the product to reach India this week and I will get it by 16th September
I got reply mail from Lenovo stating that I will get my product only after 23rd September
And I got a reply from Lenovo team in twitter stating that I will not get my product before 30th September

Why can't they give a specific date ?

Everybody keeps giving different delivery dates

They aren't even bothered to keep their promise of delivering within 6 weeks

I paid 148000 to purchase their product

And this is how they treat me

My order number [protected]

Bought a laptop in February and now the hinge has come off. Went to Croma they sent to Lenovo service center got it repaired and within 15 days it came off again.i bought it in the Croma store at Bangalore.
Hope you will give a solution. I understand all the terms and conditions. But I need a solution I can't keep paying for repairs after spending so much of money which is difficult for a teacher.
Thanking you
Regards...

The hinge of my laptop is broken. Am unable to move the screen .
I have taken proper and reasonable care of the machine and have not commited any mistakes, its a defect in the laptop itself.

I have 7 months of warranty still left but the Lenovo care centres are not cooperating.
I have already suffered from huge financial loss due to this issue, am not able to continue my classes too.
Even after being in warranty and facing losses, the Lenovo centre is demanding me money for the repair.
Why should I pay money if I have committed no mistakes and also the machine is in warranty .

BAD SERVICES LENOVO

Facing slow boot and performance. Contacted customer care lot of time, but got no valid response in the last.
ticket -1. 0656076
2. [protected]
3.[protected]
4. [protected]

I need an active pen for my tab and when I contacted while buying device they said you can buy separately. Due to budget issues I only bought tab at that time .Now when Iam trying to buy active pen they are saying that there is no compatible active pen for my device and when I asked for solution they hung up on me rudeIy I didn't expect this from Lenovo support team I expected a solution for my problem. Iam deeply disappointed .How can I buy any other product from Lenovo again I really need active pen for my tab .It's only two months I bought this thing. I need an active pen please find me solution I will pay extra amount for pen.Iam expecting a solution from your side .Iam ready to replace my item and get another tab along with active pen by paying extra amount ...
And other issue is about customer care service how can they hung up on me rudeIy ... deeply disappointed with this behaviour .
I didn't get solution and upon that this rude behaviour.

I brought a new lenovo laptop which suddenly stopped working raised the ticket number mentioned above. It took lenovo 28 days to replace the malfunctioning parts, which included mother board. After changing the mother board it is asking for Bit lock password which i never had it is a personal laptop for my wife for his official work, neither the service engineer had it he was asking me for the same. His team lead said that same and said that it is lenovo who will give the password, and it is not his or his team responsibility. Password is pending.
My wife work is hampered from last 28 days as laptop still not working.
This is the way lenovo work then i make sure i will ask all companies known to me stop purchase of lenovo products.

I have purchased a laptop on 31st december 2020 with model name ideapad L340-15IRH Gaming. Device name Laptop - AIMH512. As resq plan of reliance I have also taken 2 years additional warranty. Now the laptop is having an issue in charging port. On 19 August 2021 I have given my lap to an athourised service centre, Regenersis Prime Digitronics Services - Lenovo Service Center) in Trivandrum. Till date I have not recieved my laptop.
This service centre is nearly 75 KM away from my home town.
I tried to contact the service centre on telephone many times and the answer is we will contact you later.
As per my request my friends who are in the local area approached the service centre, and the result was same that is we will inform you.
I am a BTech student who purchased this laptop for my studies.
I regret to inform you that the response from the service centre is too poor, very bad, ugly, sprious etc.

Good morning, I would like to make a complaint. I purchased a Ideapad Flex 5 40 DAYS AGO. Zoom calls are not working. I have called several times trying to get the problem fixed. I have had to pay $80 and have spent several hours on the phone. The camera is still glitching and I will have to call again tomorrow. I need a 2nd computer for my 2nd office and my husband suggested The Lenovo think pad x1 yoga gen 5. Unfortunately due to the poor customer service, with my first computer, and still not running well, I will not be buying a second Lenovo. I am considering now a Macpro due to their warrantee and customer service. I do not have time to spend hours on end with a tech and pay $80 for a brand new computer.
I called customer service after calling TECH support 3 times on 9/6/2021 and was told that assistance is not provided because I bought my computer from a 3rd party and not from Lenovo. I can't believe you place products with 3rd party companies and then do no support them. I will also be filing a complain with the Better Business Burea.

I have logged a complaint regarding hard drive issue in my lenovo desktop and one week already completed and there is no solution provided by lenovo. Complaint no. [protected].

I am doing call to lenovo service center on daily basis and they always says that it will take 4-5 days.
I do not know what kind of service they are providing to customer.
Kindly do help in to this matter on urgent basis.

Since 3 or 4 day the buttons of the pc are not working .

Keyboard tying letters on its own, on pressing a certain character it keeps on pressing it without user input

Hi Team,

Kindly arrange an Agent on urgent basis to change the battery & speaker as both are not working properly since I purchased it.

This is just wasted of my money.

Regards
Amir
[protected]

Hi Team,
Pls help with resolving the issue of Battery & Speaker as both are not waste of money since I purchased.

Regards,
Amir
[protected]

I purchased a lap top vide invoice No. CI/0052/20/2020 from your authorise agent M/$. Compucare infotech. Kamothe on 01/06/2020. Since then I am having one or other problem by malfunctioning of laptop. I have taken personally so many time to your agent but it was not fixed properly. I think some malfunctioning of software. Kindly depute your engineer to my residents so that it can be checked properly and fixed. You may say it is not under warranty .ok. whatever your visiting charges and repair charges I am ready to pay.
Thanking awaiting your favourable reply.
Yours faithfully.
Chandran. mob.[protected]

The Lenovo Laptop is one year old, its not starting and giving a blue screen with messgse
STOP Code: Critical process died

Case id [protected]
Bought Lenovo Ideapad s340 in sep 2020. Last months its motherboard was found faulty and changed by Lenovo technician. After that BSOD error started along with speaker problem. Online technician tried to install clean windows again. But could not install resulted into dead laptop and data lost. Speaker part has been ordered and was delivered 1 week back at the service center. But no progress since then. Service center guys not picking phones. Customer care of Lenovo has no idea instead of saying to wait. No one has yet called me. They are also not replying on social media platforms. This is costing me lot of money.

Hi Team,

This is with regard to the lenovo laptop which I bought in 2020 model number v145 AMD A6 .After using it for a year. They asked me to do a bios update. Soon after installing this update my laptop stopped working, as it's not turning on.After taking it to computer repair shop in my city later came to know that I have to replace the mother board due to this issue.Nowasdays I am hearing this compliant from everyone even my friend who bought the same model has faced the similar issue.Hereafter I won't recommend this laptop to anyone.I am being facing a very bad experience in using the lenovo laptop.I request you to kindly take action on this issue and look deeply on it.