Lenovo
Lenovo India Pvt. Ltd.
Customer satisfaction rating: 15%
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4150
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Lenovo Customer Care

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Address
Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli
Bangalore
Bangalore District
Karnataka
India - 560037

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 3000 7678  [Support Helpline]
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1800 3000 5366  [Kolkata]
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1800 419 7555  [Idea Products]
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1800 419 4666  [Think Products]
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1800 208 7555  [Tablets]
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Fax:
Fax:
+91 33 4019 2240  [Kolkata]

Additional info
Contact Details

F.A.Q.

Find-a-Dealer

Registered Office
Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore 560037

Gurgaon
Vatlka Business Park, 1st Floor, Badshah Pur Road, Sec-49, Sohna Road, Gurgaon 122001

Kolkata
Apeejay Business Center, Apeejay House, Block A, 8th Floor, 15 Park Street, Kolkata 700 016
Toll-Free: 1800-3000-5366
Fax: +91 33 4019 2240

Mumbai
Windsor House, Level 5, No 502, CST Road, Kalina, Santa Cruz (East), Mumbai 400098

Chennai
2nd Floor Kuppu Arcade, 4 Venkatanarayana Road, T. Nagar, Chennai 600017

Pune
Apeejay Business Center, Angel Infospace, 1st Floor, Pride House S. No.108/7, Shivajinagar, University Road, Pune 411016

Service Enquiries
Support Helpline: 1800 3000 7678

Idea Products
Toll-Free: 1800 419 7555

Think Products
Toll-Free: 1800 419 4666

Tablets
Toll-Free Number: 1800 208 7555
SMS : +91 92 1255 8727

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Submit a Complaint
Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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15%
Complaints
4150
Pending
0
Resolved
624
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 10:00 am - 07:00 pm
Tue 10:00 am - 07:00 pm
Wed 10:00 am - 07:00 pm
Thu 10:00 am - 07:00 pm
Fri 10:00 am - 07:00 pm
Sat 10:00 am - 07:00 pm
Sun Closed

Lenovo Complaints & Reviews

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1) The order for the ThinkPad laptop was placed on 5th September 2020. Aware of the fact that the model was a customized one,...
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Date of Incident: September 30, 2020
Serial No. : YX006NZN
Complaint No. : 482816

I recently...
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Lenovo is a company of thiefs. I wanted to buy a laptop for my daughter and I saw only Lenovo was offering student laptops....
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I purchased a laptop from Lenovo.
Its Serial number MP1LNGBE.
Its not working. When I told this to them they asked to send mail to pop.lenovo.com . i sent them several mail with invoice.
They do not replied for any mail.
20 valuable days are over still they support team telling that we can't do anything without updating warranty. I am frustrated with u guys.

Pls help me
Oct 05, 2020

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    The device I purchased is having a display issue( Yellow tint all over the screen) from the day 1. I have contacted customer...
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    I purchased a Lenovo Tab M10 from Croma - Connaught Place on[protected] for 15990 INR. The product worked for a short...
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    Within one week of delivery, this laptop started giving me blue dead screen error even after complaining a dozen of time there...
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    Hello,
    I had lenovo idea pad 330 laptop had serial no.PF1F6CZR and it is problem from the 6th month of buying it....
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    Contacted lenovo support center for dead pixel issue on lcd for my thinkpad t470. Did enough time pass on the ticket and service center returned laptop saying "service denied as there no functionality issue". There are dead pixel in more than 10 places on the screen and also some light glowing (Randomly) in middle of the screen. How come it considered as no functionality issue?

    By the way, support center guys damaged more to the laptop by not opening the pannel properly.
    Sep 29, 2020

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      Its been multiple times when i have complained to the customer service about the erbcam issue i have been facing since months,...
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      Dear sir/mdm

      I purchased lenovo laptop in the month of february 2020. Even, emi of laptop is just completed,...
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      Dear sir / madam,
      This is to inform you that i had purchased brand new lenovo idea pad s540 – 151wl
      (Purchase...
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      I bought a new laptop from lenovo service provider.
      I did not given second thought while purchasing it, but from there...
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      This is to state that we are highly unsatisfied with your service regarding the repair of our lenovo laptop (Serial no pf2dle6t)....
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      My laptop is not starting. I can hear small beep sound in between. And light is flickering in numerlock key
      Sep 17, 2020

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        I am using lenovo 330s serial: yd06059a bought it on 28/12/2018 with 3y depot warranty.
        Since i bought this i'm having some or the other issue, even your executive won't be able to deduct the issue, they simply run the vantage application scan it and then they tell to do a backup and put up a new window.
        I'm literally fed up now i don't want to use this laptop either you exchange it or grant me a refund.
        Sep 17, 2020

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          I placed an order on lenovo sale website, Order Number is [protected]
          Placed on 7/23/20 2:56 PM
          Till day not...
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          Dear sir/madam,

          Please note that my Lenovo laptop battery continue drain with in short time while not use. Kindly arrange to attend my issues as soon as possible.

          My contact no-[protected], [protected]
          Battery drain issues
          Sep 12, 2020

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            I wish to complain about the Lenovo laptop I purchased seven months before.

            Very dissatisfied with the product, within this one month I have got a problem for

            Motherboard then RAM then Keyboard, then again Keyboard and then again

            the motherboard and still laptop is not working after so much of complaints and technical visits. Its been very hard to work in this situation, because of COVID-19 the only option we have is work from home in which the laptop is not working. I have paid a good amount of money to buy this product.
            I look forward to hear from you as soon as possible to resolve this problem
            Sep 10, 2020

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              Laptop is under warranty period
              Few months ago one of the usb port not worked
              Service the lap top and motherboard...
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