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Lenovo Complaints & Reviews

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Last updated May 10, 2024
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Lenovo reviews & complaints page 27

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K
Krishna Mruthy
Jun 12, 2021
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Faulty Laptop sold by Lenovo

Address:Bangalore lappy came from this online store

Hi Team,

I brought a Lenovo Laptop on Feb 2nd week from their website but they provided me the faulty laptop with display not working, i raised a case but
the close the first case later i open second but they are not replacing the laptop which is brand new.
Reference:
Lenovo Case: [protected]
Work Order: [protected]
Product Name: 82AU00AXIN - NB LN Legion 5 15IMH05 I7 16G 1T 256G10S
Unit...
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I am a user of a laptop build by Lenovo model Ideapad S-145, My laptop top is not working properly since day one I have purchased this laptop I was facing a hang and blue screen error. several times I call regarding this issue but did not get any resolution. From day one of purchasing this laptop. But none of their team resolve my issue.

On 28th May 2021, I call to your customer care at that time my laptop is completely blank...
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A
arundevsharma
from Mumbai, Maharashtra
Jun 10, 2021
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Camera is not working in my new laptop

Address:6/188A sec-2 Rajender Nagar,Sahibabad

Dear Sir/Madam,

I am very disappointed to inform you that I am facing an issue ( Camera not working) since fortnight with my new Lenevo Laptop i.e. S/No. MP1T5JRD.I bought this product in February 2021 and issue began within four month.
I have already registered the complaint many times and the latest Case ID: [protected]. But the issue has not been solved till now. Even though I had requested your customer care executive...
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B
btb0y
Jun 10, 2021
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Legion y 740 BAD UNIT

Hi, I Am Gonna Tell You Everything From The Starting

After I Am Bought This Laptop After Few Months The Weird Click Sound Comes From The Hinge Side Of The Laptop So I Complain To Lenovo Premium Care And The Engineer Came To My House And Replaced The Hinge

Then I Complaint Lenovo About The Temperature Of My Laptop Is Hitting 99 Degrees They Replied It's Okay Its A Gaming Laptop It Is Normal But I Have Seen My...
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S
Sonushailesh
Jun 9, 2021
Jun 9, 2021
This thread was updated on Jun 9, 2021
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Having Mic & Speaker Issue

Address:1008, Kirti Shikhar Building, District Center, janakpuri- 110058

Dear Customer care,

I am facing Mic & Speaker issue in my laptop.

During video call getting so many noise as well as voice is not clear, so resolve the issue asap....
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S
Soumya1500
Jun 5, 2021
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Lenovo legion Y540

The model is defective. Wo bought this model all are suffering by a charging issue. Lenovo saying to replace motherboard but it costs almost 35, 000 where the laptop cost is 57, 000 . I'm a student brought this for study and work. When I change the charger this is charging but after 2-3 months same problem again comming. If no solution then I'll commit suicide . My parents can't afford another laptop so I'll commit suicide. I'm a BTech student...
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J
J.STANLEY RAJKUMAR
Jun 5, 2021
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Keypad want to change

Address:Meena Estate., Coimbatore.

Lenova Laptop idea pad 330-15ASTU Amd A6 4 1 TB dos, Invoice no 1480, date of purchase4sep-2019. problem occured in the key pad 23/7/2020, and service centre in coimbatore changed the key pad on 25.07.2020., after one month again key pad is not working and problem occured. Due to
continues corono Lock Down, cant complain the matter. Hence i request to change the Key Pad....
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D
danishmanhas
Jun 3, 2021
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Lenovo doing Fraud and looting my money

Have ordered 2 Lenovo yoga smart tabs from your website 4-5 days ago vide order No -[protected] &
[protected]

Today your representative emailed me that my pincode 185151 isn't serviceable because of Corona whereas about 30 min ago I received my another parcel of Firstcry from delivey partner XpressBees vide Tracking Id[protected] ...

There is no Corona lockdown and restrictions in Rajouri District...
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A
afsu@25
May 30, 2021
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Lenovo ThinkPad E14 Core i3 10th gen

Address:Bengaluru

Ordered from flipkart order is : OD[protected]
The day i got my laptop since then the laptop is super slow.. hangs.. doesnt function properly.
black screen problem is also there.
we got busy due to covid situations, could not complain earlier.
Now that the classes are starting and the slow problem is too bad.
kindly help...
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A
Aditi Sachan
May 27, 2021
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Pathetic customer care service

I purchased Lenovo laptop in Feb 2021 since then I am facing issues. Everytime it's OS is crashed and since Feb I have re-installed OS 6-7 times. Whenever I call customer service regarding any problem they just say to re-install the windows. I had purchased this laptop for my official purpose and now it has hampered my work. All my data is removed everytime re-installation is made. Pathetic customer care service by lenovo. Really unsatisfied...
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J
JHARNA BHIWANDIWALA
May 26, 2021
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Pathetic post sales services from Lenovo

Camera is not working since the laptop has been taken. its almost a year, now, chains of email sent. but no revert. such a pathetic services are provided.

please stop selling products of Lenovo, as its a pathetic brand. A brand new laptop with so many issues, the engineer him self has confirmed that this series has manufacturing default. if that is the case then why the laptops are sold in the market of that particular series....
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S
shammisharma21
May 24, 2021
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Laptop screen

Address:chandigarh

My name is Shammi Sharma. I PURCHASE Lenono's laptop on October 26, 2019, I had taken 3 year insurance as well. But my laptop screen is damaged. The bag that was found with the laptop. The laptop fell from that which broke the laptop screen. These things should be covered in insurance. The bag also belonged to your Lenovo company. I had packed the laptop properly. But the laptop screen is broken due to the break of the bag. I called your...
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Address:2/49, pettai kambatta vishwanathar North St,kumbakonam

Hi,

I placed an order on 15 April Order Number - [protected], an offer of HDFC debit card of 10 percent cash back. I was supposed to receive a Cashback of Rs 1000 in my HDFC account within 30 days aprrox May 15 which I haven't received yet.

Thanks in advance,

Regards,
Rajasekar...
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Balaji Bisoyi
May 21, 2021
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Case id no: 2002432857

With reference to my earlier mail & case id no: [protected], still I am not getting any reply from your side apart from one executive called on 20/05/2021 around 7pm. But unfortunately he has not provided any solution only passing the ball to my court. Only he is saying I have to do all the things in my system. Before that one of your executive Ms. Rabiya Anjum has taken the control of my system over 3-4 hrs. What she suggested me that they...
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K
Kevinmm
May 20, 2021
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New Laptop's keys not working

Address:Anthariathu House Pazhavangadi P O Ranni 689673

Laptop Model : S145 15IIL
Laptop order date : October 15 2020
4 months warranty remaining
Laptop's use is much less because it not used for any work purpose or gaming

Problems:
Laptop's keys not working
Lap shuts down in between use
A huge lag in the system while turning it on
A black screen appears sometimes while turning on...
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S
shaili91
May 19, 2021
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Not Satisfied with the Product

I have purchased Lenovo Ideapad slim 3 from Vijay Sales, Paschim Vihar, New Delhi.
-Date of purchase- 30.03.2021

From the day one the Laptop is vey slow. It takes too much to start and open any excel or WordPad sheet or chrome or any browser. The processing time is too much and hanging issue is also there, and it makes me frustrating and my feedback is going towards negative for the company meanwhile I'm a big fan of...
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K
Khaushik
May 18, 2021
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Lenovo ideapad s540 powering issue

Address:Bangalore

Laptop is not getting turned on even when the power button is being pressed. Even when the adapter is being connected to the laptop it does not show that the laptop is charging (the adapter is not the problem as we have checked on another lenovo laptop)....
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S
spandan vyas
May 14, 2021
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Wrong details of warranty

Address:veraval

Dear team,

I have ordered a laptop S145 Ideapad a few days ago from Amazon.

It was delivered on time but the issue is it was written in the description that Lenovo provides 1 year warranty. I have received the laptop on 12th May, 2021 and When I checked today, it shows only 10 months remaining in the warranty period. Warranty is already started from Feb, 2021 while I have received the product just 2 days ago.br...
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Address:Madhurjya Kumar Borah, Anil Bora Path, Dimaruguri, P.O- Nagaon, Dist- Nagaon, Assam, Pin 782001
Website:[email protected]

I have purchased Lenovo IdeaPad S145 from IFIX Computer, Nagaon, Assam- Details of product as under-
-Date of purchase- 29.05.2020
-Client number- [protected] / [protected]
-From the date of purchase the shift key does not work properly, alphabet h, g, d not capital typed by pressing shift key and numeric 7also not typed. sometimes the above alphabet & 7 comes two/three times. But these problems have not arises every days....
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S
srjadole
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Regarding my cashback Issue

Address:lenovo.com

I made a purchase of Lenovo Laptop from lenovo.com in the month of April dated 7 with an offer of 10% Cashback using HDFC Debit card Option.
I have done the transaction by using HDFC Debit card. As per scheme I shall be getting the Rs.5000 cashback credited in my HDFC Bank account till 8 April 2021,
but it's been more than 30 days and no amount has been credited.

Below all the details regarding of my order.br...
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