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Lenovo Complaints & Reviews

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Updated: Nov 19, 2025
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Lenovo reviews & complaints page 27

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M
Mpoj
Jun 27, 2021
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The battery of the Laptop is draining .
Lenovo customer support has been notified about the posted complaint.
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    Shabnam Bhateja
    Jun 27, 2021
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    Address: *
    Website: *

    I bought a laptop (ideapad-3) on 5th October 2020, and since beginning i'm facing problem in charging. I visited Croma care thrice but not got my solution and on 18th June, it was not getting charging, and on monday i visited Croma store again and they suggested to raised a complaint on Lenovo Customer care. I called on Customer care on Tuesday from another number and customer executive kept me on hold almost half an hour. Thursday (24th June) again I called and raised the concern but didn't get any ticket number. I called again on customer support on Friday (25th June) and asked for my Ticket number. They shared the contact details of Er. Mr. VishaL Tyagi and the address of customer care office. When i contacted him though i came to know that the number belongs to someone else and when I reached to the customer care address, I came to know that the office has been shifted from there almost 4 months back. I googled new address and reached there. They said they don't deal onsite complaint and you have to submit your laptop for atleast 10 days .

    *IS IT REALLY A SIN TO BUY A LAPTOP FROM LENOVO* ?

    WORST EXPERIENCE WITH LENOVO AND NOT GONNA RECOMMEND ANYONE!!!

    Kindly exchange my laptop as it's under warranty or rectify the issue
    Lenovo customer support has been notified about the posted complaint.
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      babitar
      Jun 27, 2021
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      I had purchased the laptop in Mar 21. The laptop is giving performance issues since the day one.

      It gets hanged way too often causing major irritation while doing important time bound work

      Takes long to boot and start various applications like Chrome, ADOBE, Word etc.

      Become unresponsive often and has to be restarted, leading to a major loss of time and tempo
      Lenovo customer support has been notified about the posted complaint.
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        Ylinia
        Jun 27, 2021
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        Since the last windows update, the keys "1, q, a and z" stopped working. Already went to your nearest store to fix it. But every time there's a new update, it will stop working again. Any suggestions on how this can be solved? My flex 5 is still new. This happened 5 months after purchasing your product. I am very disappointed as I thought your brand was good quality. It's been months now since I had this problem with my laptop and my warranty doesn't cover it as I bought it abroad. I need to know how this will be solved as I use it for work.

        Regards,
        Yli
        Lenovo customer support has been notified about the posted complaint.
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          sinsupriya
          Jun 25, 2021
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          I had purchased the laptop last year in august and it's not even 1 year and my laptop is facing lots of problems. First issue was with the camera that the camera is not running properly and after complaining so many times the support team had sent a person to change the camera and soon after changing the camera the left side of the screen had a black spot in it and the camera quality was so bad, a blur image was coming. Actually by these issues the company is ruining its brand name and it's really disappointing. And the support team is not even telling me the issue that my laptop is facing.
          After these problems I really want my laptop to be changed by the company because I can not take this anymore. And after this i can't trust this laptop anymore, i really want the company to resolve this issue ASAP and what will be the guarantee that my laptop will run smoothly without any problem.
          Lenovo customer support has been notified about the posted complaint.
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            Shubhramoy Mandal
            Jun 25, 2021
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            In last few days, when I switched on my laptop it is directly going to BIOS. Then I pressed escaped button to come out of button and then another window opens where it mentions windows log in.
            The only option is to hard boot the laptop and open it as usual.
            It happened 3-4 times since yesterday.
            I cannot attach photos of size 4 MB although the limit is 32 MB.
            Please share some link to upload photos for reference.
            Lenovo customer support has been notified about the posted complaint.
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              Trupti Ghosalkar-Bangal
              Jun 24, 2021
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              I am purchase laptop lenovo 81WE(IdeaPad31511L05)in month of september 2020 online now keyboard is not working
              Lenovo customer support has been notified about the posted complaint.
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                lenovogps
                Jun 24, 2021
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                Address: hno 671, chownk shekha wala , moga , punjab

                Lenovo s145 purchased 15th may 2021, now battery not get fully charged .
                Lenovo customer support has been notified about the posted complaint.
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                  zenith Singh Surender
                  Jun 24, 2021
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                  Address: H.NO. 585, SECTOR 28, GROUND FLOOR, FARIDABAD, HARYANA

                  Desktop not starting, giving error BAD SYSTEM CONFG INFO
                  Lenovo customer support has been notified about the posted complaint.
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                    Ramakrishna U
                    Jun 24, 2021
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                    Address: SRR Elite 7th main, bangalore

                    Lenovo Case for Battery backup issue:
                    Not coming more than 3 hrs - with less than 8months old laptop
                    as per the Laptop specs and Lenovo official site information, the battery backup supposed to come at 7-9 hrs.

                    old: [protected]
                    [protected] case id

                    Your problem ID is E033N6BEEL
                    Lenovo customer support has been notified about the posted complaint.
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                      hunkalok
                      Jun 23, 2021
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                      Address: house no. 146 moh. lahoriyaan near arya smaj mandir kashipur (u.s.nagar) uttrakhand india mob.no. 9548154262

                      My new laptop web cam is not working plz provide technical support
                      Lenovo customer support has been notified about the posted complaint.
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                        Tgr Ganesh Rajan
                        Jun 23, 2021
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                        Address: 4/375, Pugalenthi street, sadhasiva Nagar, madurai 625020

                        This is newly bought march 2021, the curser is getting struck frequently and recover after some time, very slow in function. Very much upset while doing important works.
                        Lenovo customer support has been notified about the posted complaint.
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                          Gayathri143
                          Jun 23, 2021
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                          Faulty Laptop Problem

                          I Have purchased a lenovo laptop on August 3rd 2020. After 2 months of time i am facing an issue with the laptop. My wifi is not getting detected, After giving troubleshooting it is working but on the next day i am facing the issue. Seriously why you guys are making me trouble. I have spent 52000 rs for this laptop. but i have used this laptop only for 3 months of time. Lenovo support guys are simply giving troubleshooting and closing the...
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                          Vijeta Anand
                          Jun 21, 2021
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                          I want my laptop to be replaced.it has crashed within 4 months of purchase. It is very well within the warranty period. I have also opted for extended warranty.

                          My laptop is not charging, though charger is doing fine.

                          I am highly disappointed with the product.

                          Get it replaced otherwise I am thinking of legal course.
                          Lenovo customer support has been notified about the posted complaint.
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                            maniarasank
                            Jun 21, 2021
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                            Address: 11/3, Lakshmi Narasingapuram, Palayamkottai 627002.

                            All in one Desktop PC core i3, 8th generation computer was purchased in December 2019 at Palayamkottai, Tirunelveli lenova dealer shop. PC Sl. No. MP1FZ9QN. Now the computer is not getting booted.
                            One taking the PC to service center they denied to take and asked to launch the complaint online.

                            Kindly provide the solution
                            +3 photos
                            Lenovo customer support has been notified about the posted complaint.
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                              SURYANSHU CHAUHAN
                              Jun 21, 2021
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                              Delivering product more than 12 weeks.
                              So i m trying to cancel but they didnt cancelling the order.
                              Lenovo customer support has been notified about the posted complaint.
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                                Yashwa123
                                Jun 18, 2021
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                                I bought a laptop in the month of January and in the month of may on 17 i faced so problem with my laptop and i requested for the service, and today is june 18 its more than a month till now no one is responded and no one has been came to do service and whenever i call to the service center they are saying it will take some time i have been waiting from last 1 month, the service of Lenovo is very bad
                                Lenovo customer support has been notified about the posted complaint.
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                                  agarwalsatish
                                  Jun 17, 2021
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                                  Dear Sir
                                  Today we have bought a laptop from Dev Computer & Systems Gordham Sky Mall khatipura Road Jhotwara Jaipur
                                  Invoice no DCS/2021-22/182 Dt. 17th June 2021
                                  We are not satisfied with the product.
                                  We complained to the showroom executive to change the product which he is not willing to do.
                                  Pls help us in this regard
                                  Thanking You
                                  Satish Agarwal
                                  [protected]
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                                    MG Sathish
                                    Jun 17, 2021
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                                    1. Flickering issue with automatic hidden of certain options on clicking "General" option under (Youtube) settings in third party app
                                    2. Device automatically selects certain options randomly by highliting with blue light background under System - time in settings options.
                                    3.Device is not user friendly on selecting for "Clear all" options in home screen.
                                    Lenovo customer support has been notified about the posted complaint.
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                                      sandeepsr1972
                                      Jun 15, 2021
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                                      Address: B4/ 202, ROYCE PARADISE , GHANDHARI , KALYAN (WEST) DIST tHANE
                                      Website: www.osourceglobal.com

                                      My laptop is not working last 3 day . hard disk is not deducted. Please Look this urgently . I am already inform the same to our supplier.
                                      Lenovo customer support has been notified about the posted complaint.
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