Lenovo Complaints & Reviews

I have purchased a warranty from Lenovo Vantage on June 2021 and for that I paid the amount of 2149 INR. but still it is not updated, I also contacted the customer service many times since last 2 weeks but nothing happened instead they all behaved rudely and most importantly and I also received the Invoice copy of the warranty but lenovo is denying I have all the mail communication and also case number if required.

Case Number as provided by call center over phone : [protected]
here I am unable to attach the invoice copy and mail communication as only allowed format is jpeg hence I am attaching screen shot to it if any more details required feel free to contact :

email : [protected]@gmail.com
mobile : +91-[protected]
please help me
System Sr. No : PF1CQ264

I have purchased a warranty from Lenovo Vantage for my laptop on 13-June 2021 and for that I paid the amount of 2149 INR. but still it is not updated, I also contacted the customer service many times since last 2 weeks but nothing happened instead they all behaved rudely and most importantly and I also received the Invoice copy of the warranty but lenovo is denying I have all the mail communication and also case number if required.

Case Number as provided by call center over phone : [protected]
here I am unable to attach the invoice copy and mail communication as only allowed format is jpeg hence I am attaching screen shot to it if any more details required feel free to contact :

email : [protected]@gmail.com
mobile : +91-[protected]
please help me
System Sr. No : PF1CQ264

I have purchased a warranty from Lenovo Vantage on June 2021 and for that I paid the amount of 2149 INR. but still it is not updated, I also contacted the customer service many times since last 2 weeks but nothing happened instead they all behaved rudely and most importantly and I also received the Invoice copy of the warranty but lenovo is denying I have all the mail communication and also case number if required.

Case Number as provided by call center over phone : [protected]
here I am unable to attach the invoice copy and mail communication as only allowed format is jpeg hence I am attaching screen shot to it if any more details required feel free to contact :

email : [protected]@gmail.com
mobile : +91-[protected]
please help me
System Sr. No : PF1CQ264

The battery of the Laptop is draining .

I bought a laptop (ideapad-3) on 5th October 2020, and since beginning i'm facing problem in charging. I visited Croma care thrice but not got my solution and on 18th June, it was not getting charging, and on monday i visited Croma store again and they suggested to raised a complaint on Lenovo Customer care. I called on Customer care on Tuesday from another number and customer executive kept me on hold almost half an hour. Thursday (24th June) again I called and raised the concern but didn't get any ticket number. I called again on customer support on Friday (25th June) and asked for my Ticket number. They shared the contact details of Er. Mr. VishaL Tyagi and the address of customer care office. When i contacted him though i came to know that the number belongs to someone else and when I reached to the customer care address, I came to know that the office has been shifted from there almost 4 months back. I googled new address and reached there. They said they don't deal onsite complaint and you have to submit your laptop for atleast 10 days .

*IS IT REALLY A SIN TO BUY A LAPTOP FROM LENOVO* ?

WORST EXPERIENCE WITH LENOVO AND NOT GONNA RECOMMEND ANYONE!!!

Kindly exchange my laptop as it's under warranty or rectify the issue

I had purchased the laptop in Mar 21. The laptop is giving performance issues since the day one.

It gets hanged way too often causing major irritation while doing important time bound work

Takes long to boot and start various applications like Chrome, ADOBE, Word etc.

Become unresponsive often and has to be restarted, leading to a major loss of time and tempo

Since the last windows update, the keys "1, q, a and z" stopped working. Already went to your nearest store to fix it. But every time there's a new update, it will stop working again. Any suggestions on how this can be solved? My flex 5 is still new. This happened 5 months after purchasing your product. I am very disappointed as I thought your brand was good quality. It's been months now since I had this problem with my laptop and my warranty doesn't cover it as I bought it abroad. I need to know how this will be solved as I use it for work.

Regards,
Yli

I had purchased the laptop last year in august and it's not even 1 year and my laptop is facing lots of problems. First issue was with the camera that the camera is not running properly and after complaining so many times the support team had sent a person to change the camera and soon after changing the camera the left side of the screen had a black spot in it and the camera quality was so bad, a blur image was coming. Actually by these issues the company is ruining its brand name and it's really disappointing. And the support team is not even telling me the issue that my laptop is facing.
After these problems I really want my laptop to be changed by the company because I can not take this anymore. And after this i can't trust this laptop anymore, i really want the company to resolve this issue ASAP and what will be the guarantee that my laptop will run smoothly without any problem.

In last few days, when I switched on my laptop it is directly going to BIOS. Then I pressed escaped button to come out of button and then another window opens where it mentions windows log in.
The only option is to hard boot the laptop and open it as usual.
It happened 3-4 times since yesterday.
I cannot attach photos of size 4 MB although the limit is 32 MB.
Please share some link to upload photos for reference.

I am purchase laptop lenovo 81WE(IdeaPad31511L05)in month of september 2020 online now keyboard is not working

Lenovo s145 purchased 15th may 2021, now battery not get fully charged .

Desktop not starting, giving error BAD SYSTEM CONFG INFO

Lenovo Case for Battery backup issue:
Not coming more than 3 hrs - with less than 8months old laptop
as per the Laptop specs and Lenovo official site information, the battery backup supposed to come at 7-9 hrs.

old: [protected]
[protected] case id

Your problem ID is E033N6BEEL

My new laptop web cam is not working plz provide technical support

This is newly bought march 2021, the curser is getting struck frequently and recover after some time, very slow in function. Very much upset while doing important works.

I Have purchased a lenovo laptop on August 3rd 2020. After 2 months of time i am facing an issue with the laptop. My wifi is not getting detected, After giving troubleshooting it is working but on the next day i am facing the issue. Seriously why you guys are making me trouble. I have spent 52000 rs for this laptop. but i have used this laptop only for 3 months of time. Lenovo support guys are simply giving troubleshooting and closing the...

I want my laptop to be replaced.it has crashed within 4 months of purchase. It is very well within the warranty period. I have also opted for extended warranty.

My laptop is not charging, though charger is doing fine.

I am highly disappointed with the product.

Get it replaced otherwise I am thinking of legal course.

All in one Desktop PC core i3, 8th generation computer was purchased in December 2019 at Palayamkottai, Tirunelveli lenova dealer shop. PC Sl. No. MP1FZ9QN. Now the computer is not getting booted.
One taking the PC to service center they denied to take and asked to launch the complaint online.

Kindly provide the solution

Delivering product more than 12 weeks.
So i m trying to cancel but they didnt cancelling the order.

I bought a laptop in the month of January and in the month of may on 17 i faced so problem with my laptop and i requested for the service, and today is june 18 its more than a month till now no one is responded and no one has been came to do service and whenever i call to the service center they are saying it will take some time i have been waiting from last 1 month, the service of Lenovo is very bad