Lenovo Complaints & Reviews

I purchased a laptop from the company outlet Saga Solutions, Dwaraka Nagar, Visakhapatnam on 7th October 2020. I do not know the model of the laptop but the cost was Rs 26, 000/-. Surprisingly, the outlet did not give me the invoice and said that it would be mailed in a day or two. It has been almost 2 mths since i bought and still now i have not received the invoice on my mail. Also, the camera of my laptop is not working properly. I tried a couple of times for zoom meetings and my picture is not at all clear. I am surprised by such a defect in a new laptop. What do i do now for having a non functioning camera and also for not having received my invoice till date.

I bought a lenovo ThinkPad E14 laptop 1 month ago.. The price of laptop is nearly 34-35000₹. After sometime laptop is not working because of my own mistake. When I went for the repair station the company gave me the estimate of 43, 000₹. I don't understand that my laptop price is 35, 000₹ but when I repair some parts of that, I should pay more than the original price of laptop...

Lenovo has manufactured a faulty product name L480
which has multiple issues with Cracking
Simply poor quality of product...

I have repaired my lenovo ideapad G510 laptop from Lenovo Service center at Sysnet Global Solutions Aurangabad. After getting service my laptop was hardly function 3-4 time after service then the same error appeared again..
As a service center they even didn't give any kind of service receipt to the customers . They are giving worst quality service and demanding high amount of money.

Dear sir/madam I have sent one parcel to the below mentioned address through your DTDC service with docket no V59209982 so kindly provide me the proof of delivery dsr report and please it required on urgent basis the courier sent address is TO Geetha vandana office no [protected] bujus 6th floor tower D IBC knowledge park 4/1Bannerghatta Main Road Bangalore 560029

I have bought Lenovo Ideapad slim 3 on[protected]. From the day I've received its not working properly, freezes or maybe hang while working on it.Everytime it gives a notification that certain application is not responding. After shut down if I again turn on PC it takes a lot of time for that.
Please provide a relevant repair or solution for this.

I bought this laptop in march. I was facing battery issues since first month. I tried contacting them but their phone was busy all the time.
I raised a ticket then, they called me back and did the calibration thing.
And closed the ticket without futher confirmation whether it's working fine or not.
I raised another ticket but i did not get any response.
Had to wait another 15 days for a call that said reboot your windows.
Did and still faced the issue.
Went to service center, they said battery issue, got my battery replaced.
Afer 15 days of thorough checking i was still facing the issue, they asked me to reboot window and check again. After another 15 days i submitted the laptop. And then he sent me videos saying he checked it it's working fine. Went there to check and collect today thay is 21.11.2020. It was still not working fine and they said "itna to chalta hai". How come "itna to chalta hai" when this is a new laptop and I have been facing issue since I bought it. I have spent 50 thousand of my hard earned money. How can they say itna to chalta h ap le jao ise.And it has been 8 months that I have been running around for this same issue.

I need a new product because I am pissed now. I don't have all the time jn the world to go and check for the condition of the laptop every week. I am a working professional.
Hence i need a new laptop as a solution now. I cannot work with this issue anymore. They are not giving me satisfactory replies and service.
Also while i was checking, the battery after replacement, it's camera had some hardware wiring issue for which I had to again raise a ticket and was not contacted in time and had to go to service center again. I have visited that center about 10 to 15 times in 6 months just for this single issue. I have all the video proofs that i sent them as well regarding the issue. And they all have dates mentioned. I have all the mail proofs that i sent them related to this issue and did not get a satisfactory response.
I have copies of all the tickets as well.
Also they have all this tickets that are still in progress because of which i cannot raise a ticket again because according to their system, until unless a ticket is resolved we cannot raise a new ticket.
The link to all the proofs can be added if required. As there are a lot of videos and pics i have them in a separate folder which cannot be attached here.

Lenovo IdeaPad s340( I don't need a satisfactory service now, i have wasted my 7months of time and energy on this ### product and their ###TY service. I need a new product as replacement (new laptop basically) and an apology for their poor service)
Serial number: MP1QJEL3

Hello,

My purchase of Lenovo Laptop was in month of January 2020 from Croma.

I am facing some issue with charging. So visited Lenovo service centre in andheri today for resolve the issue.

Here when I speak to Mr. Sandesh & Mr. Kawaljeet at the service centre I am informed that my warranty as per manufacturing has expired in month of June 2020. They mentioned that Croma or we as customer should have updated the date of Purchase to POP(Proff of Purchase) or Lenovo after the purchase.

I really need to understand do a customer need to update such things?

With a Brand Like Lenovo & Croma with such amazing goodwill, i expect the response to be swift.

I purchased my laptop last year June and premium support after that for 3 years. While I purchase premium support it mentioned Hardware and software support for 3 years. However, recently my laptops Battery got problem and when I contacted support they said we provide hardware support except for battery.

They did not mention this term while I purchase the premium support from their site.

They are speaking without responsibility... and they said its not their responsible

Keypad malfunctioned
didnt get replaced for 5 months
from authorised service centre
global infocom, calicut, kerala

dhanik v
[protected]

Dear sir,
we have buyied this all in one desk top through flipkart and facing some issues in it. When ever we switch on the pc it hangs and doesnt operates it keeps on processing. We tried several times but every time it happens the same. I am attaching the pics . Please register my complain and send some one to rectify the problem .

I have mailed couple f times regarding my cash back offer on HDFC credir card, when i mailed to lenovo post sales team, i received mail stating our backend team will check and the issue and revert you in 48 hours, but it was 120 hous not received the mail and when i made call to post sale lenovo number, nobody is answering, i had called them in working time after 9.00AM and before 6.00Pm

They kept my laptop for 10 days and did nothing.when I asked for bill they are asking for excuses and not gave me GST bill. Managers behaviour is very rude, irresponsible, using vulgar language with customers and threatening to beat me. His behaviour is not tolerable at all.

On 22 September, 2020, I brought my Lenovo G50 laptop to authorised service center for Lenovo, Absolute IT solutions Kalyan West, to replace a damaged hinge for which they charged 5500. After 5 days, they phoned me and told that there was a damage to a power cable inside the laptop which I was not aware, and it would take another 2200 to replace them. I relented. Originally they promised that it would take 5 days and It took them around 20 days to service. After servicing, when I received my laptop finally on 18th October, , it was totally ruined, they damaged laptop speakers, laptop hanging almost every other time touchpads working erratically, wifi getting disconnected intermittently along with a host of issues. When I called the service center, to make them aware of the issues, they refused to service the laptop saying these issues were there originally,

I had not received my GST Invoice till now as on 10-Nov-2020 11.07 AM, i had emailed to post sales team and made phone calls and raised the iisue for about 10 times to post sales customer care on[protected]. whenever i made a call they will tell in 24-48 hours u will received the copy, but not receiving it.

Order Number is [protected].
Placed on 16-Oct-2020 3:07 PM

Battery backup is only for 1hr.after having 100% charge

The system becomes very slow while operating on Microsoft Teams or Zoom

Respected sir,
I bought a lenovo M10 Tab on[protected] for online Teaching purpose. I kept the tab in my handbag, not broken, but the salesman said display broken. Cover and tempered glass still good, how the display broken, don't know. We have been searching to rectify the display. But no use, no response, Really, we are very much disappointed. I request you to kindly help and guide us to rectify it.

Dear sir,
I have purchased Lenovo yoga slim C640 laptop from lenovo.com. The order number is [protected] dated[protected]. As per the specifications, the dimension should be 33.7cms and LTE port also given, After receiving the parcel, The laptop dimensions are not correct, no LTE port also is given. The shown dimensions are 33.37 cm, the this product is having dimension 30cm only. The laptop is running very slow, even taking 2-3 seconds it is taking to open a page. I represented the issue to their customer support team on[protected], but till now no response received from them. [protected]@ndsindia.com, [protected]@ndcommerce.in,

Extremely slow booting and connecting to sites
Scroll down up keys not working
Downloading very slow